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AIPMM Webinar Series
                   www.aipmm.com
© AIPMM 2013           @AIPMM         www.aipmm.com
© AIPMM 2013   @AIPMM   www.aipmm.com
Founded 1998
          Largest Product Management professional group
          Provides professional development and
            certification
               •   Certified Product Manager
               •   Certified Product Marketing Manager
               •   Agile Certified Product Manager
               •   Certified Innovation Leader


© AIPMM 2013                        @AIPMM               www.aipmm.com
Today’s Speakers
   Moderator:
       Cindy F. Solomon, CPM, CPMM
       Founder, Global Product Management Talk
       Producer, Startup Product Summit http://startupproduct.com
       @cindyfsolomon @ProdMgmtTalk @startupproduct


   Presenter:
      Hector Del Castillo, PMP, CPM, CPMM
       Connect:        http://linkd.in/hdelcastillo
       Follow:         @hmdelcastillo




© AIPMM 2013                                @AIPMM                  www.aipmm.com
Tweet!


        Hector:          @hmdelcastillo
        AIPMM:           @AIPMM
        ProdMgmtTalk:    @ProdMgmtTalk
        Hashtag:         #prodmgmt




© AIPMM 2013             @AIPMM           www.aipmm.com
Stay and Win!



          12-month AIPMM premium membership
                      ($175 value)




© AIPMM 2013           @AIPMM          www.aipmm.com
Hector Del Castillo
                                 linkd.in/hdelcastillo

© H. Del Castillo, AIPMM 2013         Linkd.in/hdelcastillo
Hector Del Castillo
     • Senior consultant with over 15 years of experience transforming
       products to wealth for technology-based companies
     • AIPMM Body of Knowledge (ProdBOK®) Contributor
     • Certified instructor for AIPMM and the 280 Group
     • Established companies
          – Jet Propulsion Laboratory, Lucent Technologies, MEI Technologies
     • Small companies and startups
          – Nextone Communications, Smith Micro Software
     • Launched 27+ Products for global deployment
          – HW/SW, Telecom, Enterprise Mobility, Information Security Services,
            Professional Development
     • Certified PMP®, CPM® and CPMM®
     • University of California at Santa Barbara, MS EE
     • University of Texas at El Paso, MS EE, BS EE


                                                                                  8
© H. Del Castillo, AIPMM 2013              Linkd.in/hdelcastillo
What We Will Discuss

     1. Why product management matters
     2. Growing high performing product managers
     3. Key Takeaways




© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
What is most important to
              conceive, build, and market
                 successful products?


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
High Performing PM Team



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Why Product Management
               Matters


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Product Management aligns
          activities performed by cross-functional
          teams with strategic objectives.

© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Product Management
orchestrates key activities
and manages key
deliverables.




© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Product Management guides
   key decisions to maximize
   value and create new
   revenue streams.




© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Vital Function Within Any
             Product-Driven Organization



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Aligns Strategy, Structure, People
        Style, Systems and Value With
         Market Trends and Customer
                     Needs


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Strategy


                                Trends
                                  &
                                Needs


                                 Value
                                   Source: © 2013, H. Del Castillo, AIPMM, All Rights Reserved.

© H. Del Castillo, AIPMM 2013    Linkd.in/hdelcastillo
Externally
                                 Focused


                                  Product
             Tactical           Management              Strategic
                                   Team



                                 Internally
                                  Focused


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Common Challenges



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Few People Understand The Role


       Source: Rajesh K. Tyagi, Mohanbir S. Sawhney, “High-Performance Product Management: The Impact of Structure,
       Process, Competencies, and Role Definition,” Journal of Product Innovation Management, Vol. 27, Issue 1, January 2010

© H. Del Castillo, AIPMM 2013                      Linkd.in/hdelcastillo
Unclear Roles & Responsibilities


       Source: Rajesh K. Tyagi, Mohanbir S. Sawhney, “High-Performance Product Management: The Impact of Structure,
       Process, Competencies, and Role Definition,” Journal of Product Innovation Management, Vol. 27, Issue 1, January 2010

© H. Del Castillo, AIPMM 2013                      Linkd.in/hdelcastillo
Lack Authority To Perform
                        Their Duties


       Source: Rajesh K. Tyagi, Mohanbir S. Sawhney, “High-Performance Product Management: The Impact of Structure,
       Process, Competencies, and Role Definition,” Journal of Product Innovation Management, Vol. 27, Issue 1, January 2010

© H. Del Castillo, AIPMM 2013                      Linkd.in/hdelcastillo
Growing High Performing
    Product Management Teams


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
1. Adopt a supportive
        organizational strategy.


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Use change management plan to
           implement the function



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Provide the reward system, the
     human resource system, and the
     knowledge base system


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Encourage teamwork



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
2. Set a compelling direction.


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Hire managers with strong influential
             and collaborative skills
© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Allow team to define its own
            objectives for collective work
                      products


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
3. Create an enabling
        structure.


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Implement a Product Life Cycle
              Management process




                                Phase              Gate


                                                    Source: © 1998-2013, AIPMM, All Rights Reserved.

© H. Del Castillo, AIPMM 2013           Linkd.in/hdelcastillo
Provide expert PLM training



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Allow team to define individual
             and team work products



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
4. Provide expert training,
        coaching, and mentoring.


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Reinforce a collaborative culture



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Establish shared leadership roles



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Empower team to work together
     to make critical product decisions



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
5. Specify role clarity and
        allow task ambiguity.


© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Assign individual and team
                     accountability



© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Encourage open-ended discussions
        and active problem-solving




© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Measure performance directly by
     assessing collective work products




© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Key Takeaways
          1            • Adopt strategy to implement the function

          2            • Set a compelling direction as a team

          3            • Create an enabling structure

          4            • Provide expert coaching and mentoring

          5            • Specify role clarity and allow task ambiguity


© H. Del Castillo, AIPMM 2013       Linkd.in/hdelcastillo
Please Join Us Again!
                                     AIPMM Webinar Series:
             Why Get an AIPMM Certification, Mar 20, 8 a.m. ET
           Art of War For The Product Manager, Mar 22, 12 p.m. ET
                                http://aipmm.com/aipmm_webinars/

                  Global Product Management Talk: Monday, Mar 18
                    Increasing Efficiency: 10 Tools in 10 Minutes
                          http://www.blogtalkradio.com/prodmgmttalk

     Stay Informed!
     Newsletter:          http://www.aipmm.com/subscribe
     LinkedIn:            http://www.linkedin.com/company/aipmm
     Membership:          http://www.aipmm.com/join.php
     Certification:       http://aipmm.com/html/certification/
© H. Del Castillo, AIPMM 2013            Linkd.in/hdelcastillo
Upcoming Courses

   Course & Location                      Dates                         Days Time
   ACPM® Certification Prep Course & Exam
   McLean, VA                             May 13, 2013                  M        8:30 am – 5 pm

   CPM® Certification Prep Course & Exam
   McLean, VA                                         May 14-15, 2013 T, W       8:30 am – 5 pm

   CPMM® Certification Prep Course & Exam
   McLean, VA                             May 16-17, 2013 Th, F 8:30 am – 5 pm

                        Register for these courses here: http://bit.ly/Y9val2.

                 Additional courses are available in Austin, San Jose, and Seattle.
© H. Del Castillo, AIPMM 2013             Linkd.in/hdelcastillo
Upcoming Courses
    Course & Location                                 Dates             Time
    CPM® Certification Prep Course & Exam
    Athens, Greece                                    Apr 9-10, 2103    8 am – 5 pm
    Amman, Jordan                                     May 6-7, 2013     8 am – 5 pm
    Singapore                                         May 27-29, 2013   8 am – 5 pm

    CPMM® Certification Prep Course & Exam
    Athens, Greece                                    Apr 11-12, 2103    8 am – 5 pm
    Amman, Jordan                                     May 8-9, 2013      8 am – 5 pm
    Singapore                                         May 30-Jun 1, 2013 8 am – 5 pm


       Follow the links provided to get more information regarding these courses.

© H. Del Castillo, AIPMM 2013       Linkd.in/hdelcastillo
For More Information About
     • AIPMM membership benefits
     • Certification courses in your area
     • Defining the right product strategy & process
       to grow your business
     • Aligning your business model and product
       strategy to create new revenue streams
     • Building and managing a high performing
       product management team to improve
       product results

© H. Del Castillo, AIPMM 2013   Linkd.in/hdelcastillo
Hector Del Castillo
                 CPM, CPMM, PMP
                 linkd.in/hdelcastillo
                 @hmdelcastillo
                 hmdelcastillo@aipmm.com



© H. Del Castillo, AIPMM 2013     Linkd.in/hdelcastillo

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Webcast: Growing High Performance Product Management Teams

  • 1. AIPMM Webinar Series www.aipmm.com © AIPMM 2013 @AIPMM www.aipmm.com
  • 2. © AIPMM 2013 @AIPMM www.aipmm.com
  • 3. Founded 1998 Largest Product Management professional group Provides professional development and certification • Certified Product Manager • Certified Product Marketing Manager • Agile Certified Product Manager • Certified Innovation Leader © AIPMM 2013 @AIPMM www.aipmm.com
  • 4. Today’s Speakers Moderator: Cindy F. Solomon, CPM, CPMM Founder, Global Product Management Talk Producer, Startup Product Summit http://startupproduct.com @cindyfsolomon @ProdMgmtTalk @startupproduct Presenter: Hector Del Castillo, PMP, CPM, CPMM Connect: http://linkd.in/hdelcastillo Follow: @hmdelcastillo © AIPMM 2013 @AIPMM www.aipmm.com
  • 5. Tweet! Hector: @hmdelcastillo AIPMM: @AIPMM ProdMgmtTalk: @ProdMgmtTalk Hashtag: #prodmgmt © AIPMM 2013 @AIPMM www.aipmm.com
  • 6. Stay and Win! 12-month AIPMM premium membership ($175 value) © AIPMM 2013 @AIPMM www.aipmm.com
  • 7. Hector Del Castillo linkd.in/hdelcastillo © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 8. Hector Del Castillo • Senior consultant with over 15 years of experience transforming products to wealth for technology-based companies • AIPMM Body of Knowledge (ProdBOK®) Contributor • Certified instructor for AIPMM and the 280 Group • Established companies – Jet Propulsion Laboratory, Lucent Technologies, MEI Technologies • Small companies and startups – Nextone Communications, Smith Micro Software • Launched 27+ Products for global deployment – HW/SW, Telecom, Enterprise Mobility, Information Security Services, Professional Development • Certified PMP®, CPM® and CPMM® • University of California at Santa Barbara, MS EE • University of Texas at El Paso, MS EE, BS EE 8 © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 9. What We Will Discuss 1. Why product management matters 2. Growing high performing product managers 3. Key Takeaways © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 10. What is most important to conceive, build, and market successful products? © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 11. High Performing PM Team © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 12. Why Product Management Matters © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 13. Product Management aligns activities performed by cross-functional teams with strategic objectives. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 14. Product Management orchestrates key activities and manages key deliverables. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 15. Product Management guides key decisions to maximize value and create new revenue streams. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 16. Vital Function Within Any Product-Driven Organization © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 17. Aligns Strategy, Structure, People Style, Systems and Value With Market Trends and Customer Needs © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 18. Strategy Trends & Needs Value Source: © 2013, H. Del Castillo, AIPMM, All Rights Reserved. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 19. Externally Focused Product Tactical Management Strategic Team Internally Focused © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 20. Common Challenges © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 21. Few People Understand The Role Source: Rajesh K. Tyagi, Mohanbir S. Sawhney, “High-Performance Product Management: The Impact of Structure, Process, Competencies, and Role Definition,” Journal of Product Innovation Management, Vol. 27, Issue 1, January 2010 © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 22. Unclear Roles & Responsibilities Source: Rajesh K. Tyagi, Mohanbir S. Sawhney, “High-Performance Product Management: The Impact of Structure, Process, Competencies, and Role Definition,” Journal of Product Innovation Management, Vol. 27, Issue 1, January 2010 © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 23. Lack Authority To Perform Their Duties Source: Rajesh K. Tyagi, Mohanbir S. Sawhney, “High-Performance Product Management: The Impact of Structure, Process, Competencies, and Role Definition,” Journal of Product Innovation Management, Vol. 27, Issue 1, January 2010 © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 24. Growing High Performing Product Management Teams © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 25. 1. Adopt a supportive organizational strategy. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 26. Use change management plan to implement the function © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 27. Provide the reward system, the human resource system, and the knowledge base system © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 28. Encourage teamwork © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 29. 2. Set a compelling direction. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 30. Hire managers with strong influential and collaborative skills © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 31. Allow team to define its own objectives for collective work products © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 32. 3. Create an enabling structure. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 33. Implement a Product Life Cycle Management process Phase Gate Source: © 1998-2013, AIPMM, All Rights Reserved. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 34. Provide expert PLM training © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 35. Allow team to define individual and team work products © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 36. 4. Provide expert training, coaching, and mentoring. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 37. Reinforce a collaborative culture © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 38. Establish shared leadership roles © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 39. Empower team to work together to make critical product decisions © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 40. 5. Specify role clarity and allow task ambiguity. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 41. Assign individual and team accountability © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 42. Encourage open-ended discussions and active problem-solving © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 43. Measure performance directly by assessing collective work products © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 44. Key Takeaways 1 • Adopt strategy to implement the function 2 • Set a compelling direction as a team 3 • Create an enabling structure 4 • Provide expert coaching and mentoring 5 • Specify role clarity and allow task ambiguity © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 45. Please Join Us Again! AIPMM Webinar Series: Why Get an AIPMM Certification, Mar 20, 8 a.m. ET Art of War For The Product Manager, Mar 22, 12 p.m. ET http://aipmm.com/aipmm_webinars/ Global Product Management Talk: Monday, Mar 18 Increasing Efficiency: 10 Tools in 10 Minutes http://www.blogtalkradio.com/prodmgmttalk Stay Informed! Newsletter: http://www.aipmm.com/subscribe LinkedIn: http://www.linkedin.com/company/aipmm Membership: http://www.aipmm.com/join.php Certification: http://aipmm.com/html/certification/ © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 46. Upcoming Courses Course & Location Dates Days Time ACPM® Certification Prep Course & Exam McLean, VA May 13, 2013 M 8:30 am – 5 pm CPM® Certification Prep Course & Exam McLean, VA May 14-15, 2013 T, W 8:30 am – 5 pm CPMM® Certification Prep Course & Exam McLean, VA May 16-17, 2013 Th, F 8:30 am – 5 pm Register for these courses here: http://bit.ly/Y9val2. Additional courses are available in Austin, San Jose, and Seattle. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 47. Upcoming Courses Course & Location Dates Time CPM® Certification Prep Course & Exam Athens, Greece Apr 9-10, 2103 8 am – 5 pm Amman, Jordan May 6-7, 2013 8 am – 5 pm Singapore May 27-29, 2013 8 am – 5 pm CPMM® Certification Prep Course & Exam Athens, Greece Apr 11-12, 2103 8 am – 5 pm Amman, Jordan May 8-9, 2013 8 am – 5 pm Singapore May 30-Jun 1, 2013 8 am – 5 pm Follow the links provided to get more information regarding these courses. © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 48. For More Information About • AIPMM membership benefits • Certification courses in your area • Defining the right product strategy & process to grow your business • Aligning your business model and product strategy to create new revenue streams • Building and managing a high performing product management team to improve product results © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo
  • 49. Hector Del Castillo CPM, CPMM, PMP linkd.in/hdelcastillo @hmdelcastillo hmdelcastillo@aipmm.com © H. Del Castillo, AIPMM 2013 Linkd.in/hdelcastillo