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Strategic Communication PlanningNational HIV Prevention Conference• August 15, 2011Michelle Samplin-Salgado, JSIMindy Nichamin, JSIHadizaBuge, CDC
Connect. Create. Collaborate. Engage. Listen.
Listen. Who will you listen to? What will you listen about? How will you share what you learn? How will you use what you learn?
Engage. Who is empowered to engage? Who will you engage with? What is the goal of engaging? How will you address negative comments?
Create. What content will you use? How often? What skills do you have? What skills do you need?
Connect. How will your organization represent itself? Who will develop/repurpose the content? How will it integrate withyour organization?
Who are you trying to reach?*Pew Internet & American Life – resource for who is using which technologies
+ you
FACEBOOK Increased real feedback and discussion
FACEBOOK Drive traffic to your site or share information.
FACEBOOK Build email list.* * Worth it if your audiences use email
FACEBOOK Promote events.
FACEBOOK Encourage people to take action 	Volunteer 	Advocate  What else?
+ you
TWITTER Connect with like-minded organizations
TWITTER Connect with the media
TWITTER Ask questions
TWITTER Engage people with frequent updates
TWITTER Provide real-time updates
TWITTER Coordinate a group in real time
+ you
BLOG Publicize your expertise
BLOG Promote your cause or educate
BLOG Tell stories about your work* * Connect supporters to your cause
BLOG Engage people in your decisions
BLOG Promote your website and online information
+ you
PHOTO SHARING SITES Getting and displaying group photos
PHOTO SHARING SITES Participating in group photo pools
200 of Alabama A& M Students in this Mosaic. We are all Facing AIDS Together. 
+ you
VIDEO SHARING SITES Encouraging conversation around video
VIDEO SHARING SITES Spreading the word
VIDEO SHARING SITES Voting for video
VIDEO SHARING SITES Ask people to provide videos
VIDEO SHARING SITES Host a video channel
+ you
 CDC and AIDS.gov mobile site
HIV/AIDS Service Locator
Making it happen
PEOPLE: Who are you trying to reach??
OBJECTIVES: What do you want to accomplish? (Decide on your objective before you decide on technology. Then figure out how to measure it.)
STRATEGY: How will you meet your objectives?(Consider your overall communications plan, organizational culture, and capacity)
TECHNOLOGY: What’s an appropriate technology?(A wiki. A blog. A widget. Once you’ve defined your audience, objectives, and strategy, you can decide.)
Build Internal Support Involve key leaders Start small/experiment/pilot-basis Provide and ask for stakeholders’ feedback  Develop policies Highlight successes Conduct internal trainings
What would successlook like to YOU? What’s the purpose? How’s it measurable? What defines success?
Making It Real Goal: Increased number emails on list for fundraising and marketing purposes. Measurable?  % increase in the email list # of people who say they joined email list because of something they saw on a social media channel % increase in the email list Success?  10% increase of people	on your email list during	a list-building promotion through social media
Facebook Insights
A Day in the life of AIDS.gov Remixed from the WeAreMedia Project www.wearemedia.org and NTEN.Project funded by the Surdna Foundation
New Media at CDC Given recent budget cuts how can CDC help you implement social media in your HIV prevention work and campaign? Take advantage of CDC social media tools to promote your HIV prevention efforts.  Social Media Toolkit for consumers and CDC partners available online.
New Media at CDC (cont’d) Best Practices: Refer to these guidelines for information on clearance and security requirements, best practices and lessons learned in planning social media activities at CDC.
New Media at CDC (cont’d) Coming soon: HIV specific social media from CDC.  Will be able to repurpose information. Coming soon: Apps for mobile devices that allow consumers to access and share CDC info on the go.
New Media at CDC (cont’d) Things to be aware of: content syndication for both classic and mobile sites (alleviates the need to create content).
cdc.gov/healthcommunication/ToolsTemplates/SocialMediaToolkit_BM.pdf AIDS.gov/using-new-media wearemedia.org Idealware.org/reports/socialmedia

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Strategic Communication Planning

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