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Prepared By:- 
Samarendra Barik (1401247003) 
Neha (1401247014) 
Md. Ahtezaz Parways (1401247026) 
Ranjeeta Raj (1401247029) 
Rajdeep Biswas (1401247033)
Case study on Market Strategies of Various 
Fairness Cream, Soaps and Talc Brands 
categorized under: 
Market Leader 
Market Challenger 
Market Follower 
Market Nicher
Findings of the case study 
 Market Leader : Hindustan Unilever(HUL) 
/Hindustan Lever (HLL). 
 Market Challenger : CavinKare(CK), Godrej, 
Emami. 
 Market Follower : Nivea, Neutrogena, 
Revlon, Avon, Garnier and small 
counterfeiter brands. 
 Market Nicher : Paras, Ayurvedic Concepts, 
P&G’s Olay, Neutrogena.
 Position Defense : HUL/HLL, first to realize 
the fairness products. No competitors in the 
initial stage, enjoyed a great market share 
under famed brand name of Fair and Lovely, 
even after facing competitions from other 
brands. 
 Mobile Defense/New Customers : After success 
of fairness creams for women, done brand 
extension by launching Fair & Lovely cream for 
men. (Fair&Lovely Menz Active). Extended its 
Vaseline range into Fairness Products.
 Further in the later years it also launched Fair 
and Lovely Fairness Soap. 
 Contraction Defense : Consumer’s positive 
perception towards soaps compared to creams, 
thus HLL launching portfolio of soaps: 
1. LUX skincare soap, didn’t work out though. 
2. Fair & Lovely fairness soap, it worked out. 
 Flank Defense/More Usage : 
1. 50% grammage in its F&L pack, 
2. Replaceable cap on its Rs. 5 sachet. (multi 
use)
 Preemptive Defense/ More Customers : 
Aggressive advertising : Highlighting the 
nature of the product; promises of increased 
complexion and claims regarding the 
deliverance of the promise. 
 Counteroffensive Defense : HLL filed a patent 
infringement suit against CK.
 Frontal Attack : CavinKare and Godrej matched 
itself with HLL/HUL in terms of 
advertisements. Godrej released Rs. 5 sachet for 
the first time. 
 Flank Attack : Segmental marketing by Emami 
Fair & Handsome cream for men (the 1st one to 
launch the men’s fairness cream in 2005). 
 Geographical attack by Emami and CavinKare, 
planed to export their fairness brand to African 
and Asian countries.
 Bypass Attack : Godrej, for the first time, 
introduced a Fairness soap called FairGlow 
Fairness soap, then leapfrogging with a new 
product called Nikhar, enriched with natural 
ingredients, viz., milk, turmeric and gram flour, 
which were used by Indian household's for 
generations. 
 CavinKare leapfrogged the fray by including 
saffron in the Fairever cream. 
 Note: Page 4 : Emami : Products variants were 
launched targeting not only women, but also 
men.
Counterfeiter 
Brands
 Counterfeiter : Pure and Lovely, Fare and 
Lovely, Fourever, ForEver, etc. were the 
counterfeiter “fly by night” operated, low cost 
and low quality products, packaged and named 
quite similarly to the top brands. 
 Adapter : Revlon, Avon, P&G’s Olay, 
Neutrogena and Garnier introduced improved, 
modified and high quality products as they 
entered late into the Fairness segment.
Ayurvedic 
Concepts
 Ayurvedic Concepts : The fairness creams are 
usually targeted for the customers who prefer 
Ayurvedic treatments to their health problems. 
 Paras pharma (Recova Fairness Cream) though 
stepped into the fairness products segment with 
others like Revlon, Neutrogena, etc., but it has a 
very limited market share, also as it is made by 
a pharma company, it relates more to the 
medical shop than fairness shop.
 Brands like P&G (Olay), Neutrogena, Garnier 
are Up-Market brands targeting only the high-end 
customers. Avon’s tagline is “company for 
women”, thus targeting only the same. 
References: 
 Kotler, Keller, Koshy & Jha, Marketing 
Management, Pearson Education

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Fair & lovely - A case study on marketing strategies of fairness cream brands.

  • 1. Prepared By:- Samarendra Barik (1401247003) Neha (1401247014) Md. Ahtezaz Parways (1401247026) Ranjeeta Raj (1401247029) Rajdeep Biswas (1401247033)
  • 2. Case study on Market Strategies of Various Fairness Cream, Soaps and Talc Brands categorized under: Market Leader Market Challenger Market Follower Market Nicher
  • 3. Findings of the case study  Market Leader : Hindustan Unilever(HUL) /Hindustan Lever (HLL).  Market Challenger : CavinKare(CK), Godrej, Emami.  Market Follower : Nivea, Neutrogena, Revlon, Avon, Garnier and small counterfeiter brands.  Market Nicher : Paras, Ayurvedic Concepts, P&G’s Olay, Neutrogena.
  • 4.
  • 5.  Position Defense : HUL/HLL, first to realize the fairness products. No competitors in the initial stage, enjoyed a great market share under famed brand name of Fair and Lovely, even after facing competitions from other brands.  Mobile Defense/New Customers : After success of fairness creams for women, done brand extension by launching Fair & Lovely cream for men. (Fair&Lovely Menz Active). Extended its Vaseline range into Fairness Products.
  • 6.  Further in the later years it also launched Fair and Lovely Fairness Soap.  Contraction Defense : Consumer’s positive perception towards soaps compared to creams, thus HLL launching portfolio of soaps: 1. LUX skincare soap, didn’t work out though. 2. Fair & Lovely fairness soap, it worked out.  Flank Defense/More Usage : 1. 50% grammage in its F&L pack, 2. Replaceable cap on its Rs. 5 sachet. (multi use)
  • 7.  Preemptive Defense/ More Customers : Aggressive advertising : Highlighting the nature of the product; promises of increased complexion and claims regarding the deliverance of the promise.  Counteroffensive Defense : HLL filed a patent infringement suit against CK.
  • 8.
  • 9.  Frontal Attack : CavinKare and Godrej matched itself with HLL/HUL in terms of advertisements. Godrej released Rs. 5 sachet for the first time.  Flank Attack : Segmental marketing by Emami Fair & Handsome cream for men (the 1st one to launch the men’s fairness cream in 2005).  Geographical attack by Emami and CavinKare, planed to export their fairness brand to African and Asian countries.
  • 10.  Bypass Attack : Godrej, for the first time, introduced a Fairness soap called FairGlow Fairness soap, then leapfrogging with a new product called Nikhar, enriched with natural ingredients, viz., milk, turmeric and gram flour, which were used by Indian household's for generations.  CavinKare leapfrogged the fray by including saffron in the Fairever cream.  Note: Page 4 : Emami : Products variants were launched targeting not only women, but also men.
  • 12.  Counterfeiter : Pure and Lovely, Fare and Lovely, Fourever, ForEver, etc. were the counterfeiter “fly by night” operated, low cost and low quality products, packaged and named quite similarly to the top brands.  Adapter : Revlon, Avon, P&G’s Olay, Neutrogena and Garnier introduced improved, modified and high quality products as they entered late into the Fairness segment.
  • 14.  Ayurvedic Concepts : The fairness creams are usually targeted for the customers who prefer Ayurvedic treatments to their health problems.  Paras pharma (Recova Fairness Cream) though stepped into the fairness products segment with others like Revlon, Neutrogena, etc., but it has a very limited market share, also as it is made by a pharma company, it relates more to the medical shop than fairness shop.
  • 15.  Brands like P&G (Olay), Neutrogena, Garnier are Up-Market brands targeting only the high-end customers. Avon’s tagline is “company for women”, thus targeting only the same. References:  Kotler, Keller, Koshy & Jha, Marketing Management, Pearson Education