1. Summary
I am Ahmed Ossama, an AccountReceivable and Credit controlaccountant. I have almostthree
years’ experience in the field of debit collection and credit, About2 yearsof them I handled a
food service customers(Restaurants, Hotel, Bakery, GovernmentalInstitutionsand catering)
which increase my communication skills and ability to make a good relationship with my
customers, the third year I start handling key accountcustomerslike LULU, FAMILY FOOD
CENTER, AL MEERA with a huge amountof trade more than 30m per month.
In these three yearsI read a lot aboutcredit(FCIB_International_Credit_Policy) and
participated in creditgroupsonline (CreditManagementAssociation) to learn from their
knowledge in this field.
Am working on SAP ERP system and Microsoft(Word, Excel) daily
My presentmanager is Certified InternationalCredit Professional (CICP) he gave me a lot from
his experience in all fields, how to lead a team, how solve internalproblems, how to dealby a
wise way with all the surrounding.
I am Ambitious, creative and team player dedicated to work and innovative projects.
Deliver outstanding work and skilled, able to manage and build the best possible scenarios for
risky customersand how to preventthem.
Results-driven worker attentive to detail and hand outdesired results even under
competitive conditions, and respectfulto deadlines.

2. Ahmed Mohamed Ossama
Sporting, Abu Keer streets, Alexandria, Egypt
Mobile: +97474067180, Email: A.osama_acc@hotmail.com
Career Objective
Seeking to join a challenging position within a well-respected organization where I can utilize my knowledge
and skills obtained in tertiary studies and technical skills gained in the workplace and to improve and develop
my skills and my qualifications, learn more and gain more experience by more practice in work and offers me
positive opportunities for career self-enhancement.
Education
 Bachelor of Commerce, Alexandria University, June 2012
o Major: Accounting (English Section)
 General Certificate of Secondary Education (Thanawya Amma), El Nasr Boys School Language
School 2008
 Certified Public Accountant (CPA) in progress.
Summer Internship
1- From-to: July 2011 – Sep 2012
Center Point
Title: Customer Service Officer
2- From-To: July 2009 – Sep 2010
NSGB
Title: Account Officer
3- From-to: July 2008 – Oct 2008
Al Arabia for Trading and Industry
Title: Accountant

3. Work Experience
4- From-to: May 2013 – Till now
Qatar National Import and Export, Qatar (QNIE) www.qnie.com
Title: AR and Credit Accountant
Company profile:
Qatar National Import and Export Co. (QNIE) is one of the largest FMCG distribution companies in the State
of Qatar, QNIE is committed in its vision to be a pioneer in the world of import and exports.
Job Description
All below responsibilities in accordance to SAP
Account receivable Role:
 Daily reconciliation, which includes, chargebacks, vendor rebate and customers credits.
 Research and process past due accounts according to collection policy.
 Communicated with sales and management to resolve complicated chargeback issues.
 Maintained the files for various customer accounts (including major accounts).
 Make collection calls/Emails to customer with outstanding balance.
 Reconcile monthly General Ledger A/R balance to the sub-ledger and implement corrective actions and
follow up on pending items.
 Ensure reporting requirements are maintained.
 Initiate various account analysis and other duties as assigned by the general accounting department.
“Provided necessary information” to conduct annual audit.
 Research and resolve pricing and/ or quantity discrepancies
 Follow up on payments of unapproved charge back
 Receive customer payment & record it.
 Reconcile & clear customer account
 Send Monthly claims to both of customer & sales team.
 Follow up collection & overdue balance in daily basis.
 Arrange with commercial & logistics team to solve customer’s problem.
 Confirm customer balances Quarterly (letters or outside visits)
 Review & record customer marketing expenses.
 Analyze the Accounts Receivable Operation.
 Ensure & keep collection on time.
 Respond to sales & other division regarding on receivable issues/requirements.
 Prepare the following reports:
* Monthly Customer Marketing Expense Report
* Customer Aging and Credit Management Report

4. Credit Control Role:
 Managed credit review for all chain customers
 Process credit application.
 Printing, reviewing and distributing daily aging reports.
 Review and approve offsets of open debits and credits for credit department..
 Issuing customer Monthly Statement & review it
 Dealing with the distresses customer.
 Visiting Risky Customer before opening a credit account.
Projects
1. Participated in the creation of Qatar National Import and Export Credit Policy which help in:
 To avoid bad debt and to accelerate cash flow.
 Selling to all secured customers (Low risky) and customers that will increase our market share.
 Selling to high risky customers but with guarantee tools or approve from the president.
 Make a good relationship with the customer and that will only lead to increase the efficiency of
receivable.
 Make a good relationship with the sales team as they our hand in the market and because we are
one team.
 We are working to increase the company profit in a secured way.
 We will provide flexible mechanisms in some cases (fresh items, big customer and secured
customers).
2. Create a credit application form that control the whole cycle of credit application for newly open
customers.
Skills
Computer skills
 Excellent user of MS Windows and internet
 Excellent user of MS Office (Word, Excel, Power point and outlook)
 ERP knowledge (SAP)
Language skills
 Arabic: Mother tongue
 English: Excellent in both written and spoken
Personal skills
 Respect and hold work responsibilities.
 Self-motivated and able to work without close supervision.
 Mature, responsible, and professional.
 Good communication (oral & written) and interpersonal skills.
 Highly customer-‐service oriented.
 Presentable and confident.
 Ability to prioritize and meet deadlines.

5.  Tactful and discreet at all times.
 Able to multi-task and meet deadlines regulations.
 Attention to detail.
 Willing to work long and perhaps erratic hours, which may include nights, weekends
and holidays
Personal Information:
 Date of birth: 01/01/1989
 Nationality: Egyptian
 Marital Status: Single
 Military Status: Postponed
 Driving license issued from: Qatar, Egypt
Hobbies:
 Am champion chip for Egypt FIBA League for two times.
 Reading in the field Accounting
 Watching movies.