1. Ahmed Mohamed Abdullah Gobbah
Address: Flat - 24, Building No.5, Madinaty, B11, Group 114, Egypt, Cairo
Email: ahmed.gobbah@live.com / ahmed.gobbah@gmail.com; Contact: +2 01120330334 / 0224483995
Management: Testing/ Projects
Senior IT professional with 14 years of experience across diverse organizations including 6 years of international
exposure across various countries, seeking challenging senior managerial assignments with a reputed organization
Core Competencies include…
Project Management  Requirement Elicitation  Software Testing  Client Interaction
Training & Development  Telecom Billing  Telecom CRM  Software Integration
Executive Summary
 Well versed in requirement gathering & analysis, test estimations, test plan, test strategy, test scenarios preparation,
reviews and support management
 Proficient in designing automation framework, proof of concept, automation proposal creation
 Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical, decision
making and leadership capabilities to enhance organizational objectives
Professional Experience
Ericsson Managing Services  January 2016 till now
BSS Test Manager
CBS/CRM Migration – Zain Iraq
Responsibilities:
 Provide Strategy ,Test Plan For Migration project from TABS to Huawei CBS & CRM 5.5
 Managing Testing Activities ,Implementation and 3rd
Parties Owners through SIT,E2E,UAT until Go Live
 Provide leadership to an outsource testing team (ITWORX) of 13 members in conducting day to day test activities
 Coordination with Customer & Vendors for Business Requirements ,Defects and Test Requirements
Huawei Technologies, Nigeria, Bahrain & Egypt  Sep 2011 till July 2015
BSS/OSS Test Manager, Oct 2014 till July 2015
ITO Project for Etisalat Nigeria (Huawei Project's Class A)
Responsibilities:
 Provide leadership to an outsource testing team of 15 members in conducting day to day test activities
 Define/ implement test strategies and test plans based on various projects, stages and requests from the Etisalat CIO
 Set up training plans for training the testing team on 27 third party applications to enhance output quality for the testing
team in collaboration with application owners (27 applications)
 Collaborate with the QA Manager in enhancing the QA process of testing pertaining to changes for minimizing critical or
major issues on production environment
 Participate in CCB meetings on changes related to go live, Commercial Products Technical Review meeting with Etisalat
 Plan major integration projects like Enterprise Architecture project (Replace TIBCO in ESB layer for 21st application),
OCS 5.5 Upgrade, Exchange 2013, CRM Migration, DB POOL, Billing DB Migration and Billing Server Migration
 Involved in defining risks/ issues on high level design, building test lab environment consisting of 27 third parties and
it’s replica from production environment for all applications of Etisalat DB
 Assist the testing team through SIT (System Integration Test) and collaborate with the project manager in resolving
integration issues, validating SIT scenarios with applications owners
 Prepare governance document on using test lab environment and interact with customers on approving process related
to using test lab environment
 Participate in weekly dashboard meeting with Etisalat CIO for discussing progress of ITO transformation projects
 Involved in managing new change requests to be delivered to production environment including monitoring/ controlling
changes with minimal impact on production environment

2. Software Test Analyst (Team Leader), Jan 2014 – Sep 2014
Senior Software Testing Engineer & Application Support, Sep 2011 – Dec 2013
Accomplishments:
 Played key role in delivering Network Swap project to Zain Bahrain
 Rated high for significant contribution to Huawei West Africa, delivering MNP project for Etisalat Nigeria, leading UAT &
live test of MNP (Mobile Number Portability Project) with Clearing House and Other Telecom Operators in Nigeria
 Acquired significant exposure in working on modules like CRM, Customer Service (Java-Oracle), Call Center, Mediation
(Java-Oracle), Inventory (Java-Oracle), Order management (Java-Oracle), CRM, CMG (Java), Rating and Roaming
Responsibilities:
 Coordinated delivery of major deployment projects for mobile operators like Zain Bahrain and Etisalat Nigeria
 Interacted with clients for collating/ understanding business requirements for proposing best systems solutions and
deliverables by defining technical, interfacing, operational requirements and constrains from business perspective
 Spearheaded team efforts in implementing plans, conducting UAT with customer and supporting customer until/ after go
live with project
 Assisted clients in closing requirements and application gaps; updated information/ knowledge about system under
implementation by conducting knowledge transfer sessions for customers
 Involved in preparing system testing plans and test cases; rendered post implementation functional support on
specialties like CRM, Rating, Roaming, Billing
 Collaborated with users in documenting/ formulating business requirements for defining scope of CRs (Change Requests)
 Liaised with development team managers for minimizing impact on functional specifications or delivery date
 Optimized resource utilization by allocating tasks to team members for maintaining project SLA parameters
 Interacted with development team for following up on cases (opened, pending and under development) to update
customers
 Rendered technical support during warranty period, prepared user manuals based on contract & company standards
 Participated in product/ company evaluation like CMMI and ISO. Maintained quality parameters related to software
release for mobile operator sites
 Assisted the software development manager in preparing project schedules and estimates related to business change
requests/ new projects
 Evaluated/ appraised team of 5+ members for technical development and appraisals
 Set up testing estimations, created WBS for testing activities including risk identification and mitigation plans
 Prepared, implemented and evaluated test cases. Conducted various testing phases (function, system, system
integration, installation, regression and user acceptance test)
 Identified functional defects, updated defects on defect tracking tool and tracked defects till closure
 Conducted live acceptance testing on production environment
 Functioned as onsite project leader and updated project status to the management
Projects:
 Etisalat Nigeria ITO Project - Enterprise Architecture Project, OCS Upgrade, Exchange 2013, DB Pool, CRM Migration and
Test Lap
 Etisalat Nigeria - Customer Number Management System [CNUM] (Integration with Ericsson)
 Zain Bahrin Site Swapping Project from Nokia Siemens Servers to Ericsson Servers
 Etisalat Nigeria Site Mobile Number Portability
 Mobile Number Portability Project in Etisalat Nigeria
 Viva Kuwait integrated with Telcordia System
International Turnkey Systems, Kuwait, KSA, Pakistan, Jordon & Egypt  Jan 2007 – Aug 2011
Senior Software Testing Engineer
Responsibilities:
 Involved in supporting projects sites like ZAIN (KSA, Kuwait, Jordan, Bangladesh, Sudan, Bahrain, Lebanon, Iraq and
Kenya, MTN (Benin, Ghana, Nigeria, Cyprus and Ivory Coast), Orascom Telecom (Algeria), VIVA Kuwait, ETISALAT
(Nigeria, UAE, Tanzania), Wateen Warid (Pakistan) and KTC
Past Experience
 ITS ~ Software Testing Engineer ~ Jan 2007 – Dec 2007
 Menofya Utility Data Center ~ Apr 2003 – Dec 2006
o GIS Department Manager, Jan 2005 – Dec 2006
o Team Leader - Programming & Maintenance Section ~ Oct 2004 – Jan 2005

3. o GIS System Engineer ~ Apr 2003 – Sep 2004
Education
 BSc (Computer Science), Monofya University 2001
Professional Development
 ISTQB (Foundation) certificate
 PMP (Exam Scheduled)
 Introduction to CMMI for Development
 Software Project Management
 Customer Service Module
 Mediation Module
 Order Management Module
 CRM Module
 Inventory Module
 Campaign Module
 Studying Microsoft Certified Solution Developer in
Microsoft Training center
 ARC / INFO in Monofia Utility Data Center
 Auto CAD 2000 in Monofia Utility Data Center
 Introduction to ARC GIS using ARC/GIC 9 in Quality
Standard Co
 Introduction to ARC GIS II using ARC/GIC 9 in
Quality Standard
 G.P.S in Monofia Utility Data Center
 SDR Map Drawing in Monofia Utility Data Center
 Statistics Studies in Monofia Utility Data Center
 Designing Software in AGC
Personal Details
 Date of Birth : 05th
March 1980
 Languages Known : English and Arabic
 Nationality : Egyptian
 Passport Details : A02438429 valid till 2017
~ References Available Upon Request ~