Discover my favorite Service Design Principles followed by a Questions and Answers sessions on Service Design. I'll present a few of my favorites Service Design Principles I discovered over the years. These principles are tricky, tips and ideas that help you improve both your customer and team experience for your product, service or organization. Service Design Q&A from the community These are some of the Service Design questions that were sent in advance by the community and that I'll try to answer during this webinar. Once you register for the webinar you can also send your question in advance in the comment section. Should we really make all experiences less shitty? Catherine E. F. How can you work in a service design job if you don’t come from a service design degree. Joana L. How can I show complex Service Design work in an attractive without downplaying the efforts that went into it? Serene Yap How can you show that different backgrounds contribute to the service design work in valid ways. - Joana L. What are your tips on verbal communication Service Design job interviews? - Swareena J. How do you best communicate what's the role and what isn't the role of the Service Designer? - Lynnsey S. Service Design Principles Q&A Questions and answers about how to create your own Service Design Principles Library. Question 1 How does a Service Design Principle Library look like? Question 2 What's the minimal version of a Service Design Library? Question 3 “Why should I create my own principles library?” Question 4 What are recommended book to start your Service Design Library? Question 5 What are the different types of Service Design Libraries? Question 6 How many Principles can you extract from one story? Question 7 What are the different profiles of people creating a Service Design Library?