Is it coaching that’s really needed to help teams transform to an Agile way of working? Or does pragmatic and experienced leadership work better? Is there any other way to upskill a team and change the way they work?
What’s the best coaching style to use especially when the teams are completely ‘green’? The ‘what do you think?’ approach, used in ‘life coaching’ models don’t always work out well, especially with highly resistive teams.
Based on 15 years of coaching teams, executives, transformations and teams of coaches, this talk will outline my key experiences and learnings in the area of Agility transformations.
In this candid talk, I’ll share techniques that have worked wonders and those that have been absolute disasters. I will address how to handle IT teams and how business operations teams can be different and may need a different approach.
I will also cover how to scale coaching. For many large companies, even if they hire every single coach in the country it won’t be sufficient, so how could they keep up the transformation momentum?
I will talk about the malaise in our industry with regard to the quality of coaches and how to select good coaches, be a great coach and avoid being a coach crutch.
More details:
https://confengine.com/agile-india-2019/proposal/8364/coaching-from-the-front-of-the-room
Conference link: https://2019.agileindia.org
10. Group level
Business Unit
Support functions
HR/Fin/IT/etc
Operational
Team level
Vision Objectives Strategy KRs - Plan
Vision Objectives Strategy KRs - Plan
Vision Objectives Strategy KRs - Plan
Vision Objectives Strategy KRs - Plan
Start with a catching story!
Uniqueness of the Agile coaching role
Background – all of a sudden – Leaders as coaches - we don’t know enough - can you coach them,, Six sigma – black belts
Purpose of coaching – building high performing teams – delivering business results
Start with a catching story!
Uniqueness of the Agile coaching role
Background – all of a sudden – Leaders as coaches - we don’t know enough - can you coach them,, Six sigma – black belts
Purpose of coaching – building high performing teams – delivering business results
Life coaching – Grow
Sports coaching – Alex Fergussen
Facilitating, training, mentoring, coaching, consulting
Do?
Or is it Leading!
Team 1 and Team 2
Leading with respect rather than authority
Leading with respect rather than authority
What does leading mean?
Clarity of Purpose
Inspire
Yearn for the stars
Visioning
Facilitating
Consulting
Lead from the front
Leading with respect rather than authority
What does leading mean?
Ambition
Set clear expectations
Getting them to excel at things they didn’t think possible
Getting them to believe they can do it
Showing them what best looks like
Clarity of Purpose
Inspire
Yearn for the stars
Visioning
Facilitating
Consulting
Lead from the front
Leading with respect rather than authority
Goal setting – stretch
Team 1 and Team 2
Deeply observe and feedback – cause they can t see it
Believe in them
Team work is an individual skill
Measuring
Holding people accountable
Measure, observe, feedback with courage and love
User your common sense
Don’t be a process nazi
Tough love
Respect
Understand and sink into the content
You cant coach what you don’t know
A balance between discipline and spontaneity
Giving hard – tough honest feedback
Talent trumps process
Availability is not a skill
Talent trumps process
Availability is not a skill
Permission to coach? Set clear expectations – There will always be people who dont want you there but that’s normal – don’t go in without the permission of the boss.. Once you have that …you are just part of that team…you are a leader of that team..note A leader…not THE leader
Permission to coach? Set clear expectations – There will always be people who dont want you there but that’s normal – don’t go in without the permission of the boss.. Once you have that …you are just part of that team…you are a leader of that team..note A leader…not THE leader
Inspire them - Make them believe they can do it - Help them get clarity – energy and energize – make them want to be the best they can be - & Lead with conviction, do, show, ….dont just tell – leading with respect not authority –
build relationships for life - Be good humoured – have fun, - care for people ( this includes the shareholders ).- treat the companies money as your own
be humble – Don’t be arrogant – Don’t be an Agile nazi - Show them how to copy brilliance – and how to handle disappointment – get other experts to help where you don’t know the content
Hold people accountable – to the values and principles…not the practices.. tough love – be brave – coach the person not just the team
Be accoutbale
Measure
understand the content deeply – Understand the problem of the team - Work your butt off and don’t be a seagull - Moral skin in the game – be there…don’t go MIA! Analyse
build relationships for life - Be good humoured – have fun, - care for people ( this includes the shareholders ).- treat the companies money as your own
build relationships for life - Be good humoured – have fun, - care for people ( this includes the shareholders ).- treat the companies money as your own
Know your craft, learn, learn, learn, ask..read…analyse,
Don’t become a coach crutch – you have to slowly let go.. Like you let go of your child who is learning to cycle
Permission to coach? Set clear expectations – There will always be people who dont want you there but that’s normal – don’t go in without the permission of the boss.. Once you have that …you are just part of that team…you are a leader of that team..note A leader…not THE leader
Inspire them - Make them believe they can do it - Help them get clarity – energy and energize – make them want to be the best they can be - & Lead with conviction, do, show, ….dont just tell – leading with respect not authority –
be humble – Don’t be arrogant – Don’t be an Agile nazi - Show them how to copy brilliance – and how to handle disappointment – get other experts to help where you don’t know the content
Hold people accountable – to the values and principles…not the practices.. tough love – be brave – coach the person not just the team
understand the content deeply – Understand the problem of the team - Work your butt off and don’t be a seagull - Moral skin in the game – be there…don’t go MIA! Analyse
build relationships for life - Be good humoured – have fun, - care for people ( this includes the shareholders ).- treat the companies money as your own
Know your craft, learn, learn, learn, ask..read…analyse,
Don’t become a coach crutch – you have to slowly let go.. Like you let go of your child who is learning to cycle
Permission to coach? Set clear expectations – There will always be people who dont want you there but that’s normal – don’t go in without the permission of the boss.. Once you have that …you are just part of that team…you are a leader of that team..note A leader…not THE leader
Inspire them - Make them believe they can do it - Help them get clarity – energy and energize – make them want to be the best they can be - & Lead with conviction, do, show, ….dont just tell – leading with respect not authority –
be humble – Don’t be arrogant – Don’t be an Agile nazi - Show them how to copy brilliance – and how to handle disappointment – get other experts to help where you don’t know the content
Hold people accountable – to the values and principles…not the practices.. tough love – be brave – coach the person not just the team
understand the content deeply – Understand the problem of the team - Work your butt off and don’t be a seagull - Moral skin in the game – be there…don’t go MIA! Analyse
build relationships for life - Be good humoured – have fun, - care for people ( this includes the shareholders ).- treat the companies money as your own
Know your craft, learn, learn, learn, ask..read…analyse,
Don’t become a coach crutch – you have to slowly let go.. Like you let go of your child who is learning to cycle