Okay, you've read the Scrum Guide, you've implemented the roles of Product Owner, ScrumMaster, have a skilled Development Team and have all the events and artifacts in place. And yet… it still doesn't work as it should. Where's the promised state of Hyper Productivity? There is something missing and even your retrospectives don't uncover the real problem. You've probably run into broken team dynamics. In this talk Arthur will discuss possible root causes and give guidelines that may help you fix it. The Speaker Arthur Arts is a senior Agile & JEE consultant working for JDriven (www.jdriven.nl), is passionate about all things agile and loves to share his experience and knowledge with other people. He's also an avid professional wedding photographer and pastor of a church in Zwolle, the Netherlands. Blog: www.agilearts.nl Twitter: @agilearts

1. Fixing Broken Team
Dynamics
JDriven
@jdriven_nl | jdriven.nl
Arthur Arts
@agilearts | agilearts.nl
arthur.arts@jdriven.com
e-commerce - content management – portal – integratie - maatwerk

2. “Individuals and
interactions
over processes and tools”
- agile manifesto
e-commerce - content management – portal – integratie - maatwerk

3. Trust & Inspection & Goal
Transparency
Courage Adaptation realization
Trust & courage drive teamwork
e-commerce - content management – portal – integratie - maatwerk

4. Where we often
look to fix it
Where we need
Where we need
to fix itit first
to fix first
e-commerce - content management – portal – integratie - maatwerk

5. “TRUST”?
“Confidence to collaborate”
- Rachel Davies
“When it comes to teams, trust is all about
vulnerability. Team members who trust one another
learn to be comfortable being open, even exposed, to one
another around their failures, weaknesses, even fears”
- Patrick Lencioni
e-commerce - content management – portal – integratie - maatwerk

6. Lack of trust
Is like tax on team dynamics
more overhead, less progress, costs go up
e-commerce - content management – portal – integratie - maatwerk

7. The Trust Equation
T = (C + R + I ) / S
Where:
T = Trustworthiness
C = Credibility
R = Reliability
I = Intimacy
S = Self-orientation
e-commerce - content management – portal – integratie - maatwerk

8. Building Trust
e-commerce - content management – portal – integratie - maatwerk

9. Get to know each other
e-commerce - content management – portal – integratie - maatwerk

10. Demonstrate trust
e-commerce - content management – portal – integratie - maatwerk

11. e-commerce - content management – portal – integratie - maatwerk

12. • Reflect during standup
• Limit work in progress
• Pair programming
• Coding Dojo
• Co-locate the team
• Get a big central whiteboard
e-commerce - content management – portal – integratie - maatwerk

13. Be Patient
e-commerce - content management – portal – integratie - maatwerk

14. What do you think?
• Experiences to share?
• Practical Tips?
• Activities for
teambuilding?
• Agile Games?
• What to do trust
blocking people?
• What about
management?
e-commerce - content management – portal – integratie - maatwerk