11.___________ refers to the percentage of the workforce that leaves every year. a)Retention b)Contingency rate c)Turnover d)Alignment e)Cyclical unemployment 12._____________ refers to a statement describing the kind of person who would be best for a given job, including the skills, education and previous experience that the job requires. a)Succession planning b)Job enrichment c)Job description d)Job analysis e)Job specification 13._______________ refers to a statement of the tasks involved in a given job and the conditions under which the holder of a job will work. a)Job analysis b)Job description c)Succession planning d)Job enrichment e)Job specification 14.A wage differs from salary in that a wage _______________. a)includes the cost of all benefits b)does not fall under the purview of the Fair Labor Standards Act c)is based on a fixed amount per year d)is paid by the unit of time such as hourly or daily e)relates to exempt employees 15.The various characteristics and experiences that define individuals is called __________. a)personality b)enrichment c)diversity d)ethnocentrism e)attitudes.

1. 11.___________ refers to the percentage of the workforce that leaves every year.
a)Retention
b)Contingency rate
c)Turnover
d)Alignment
e)Cyclical unemployment
12._____________ refers to a statement describing the kind of person who would be best for a
given job, including the skills, education and previous experience that the job requires.
a)Succession planning
b)Job enrichment
c)Job description
d)Job analysis
e)Job specification
13._______________ refers to a statement of the tasks involved in a given job and the conditions
under which the holder of a job will work.
a)Job analysis
b)Job description
c)Succession planning
d)Job enrichment
e)Job specification
14.A wage differs from salary in that a wage _______________.
a)includes the cost of all benefits
b)does not fall under the purview of the Fair Labor Standards Act
c)is based on a fixed amount per year
d)is paid by the unit of time such as hourly or daily
e)relates to exempt employees
15.The various characteristics and experiences that define individuals is called __________.
a)personality
b)enrichment
c)diversity
d)ethnocentrism
e)attitudes