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What needs to be validated?




 Software            Hardware              Equipment
 1                   2                         4


                                          Operating
                                          Procedures and
                                          Documentation
                                               5
Controlling System                       Controlled Process
(Computer System)                        6
3
                                    Total System
                                (Computerized System)         ... and
                                          7                   all the links
                                                              between the boxes
                      Operational Environment
                      8
ASAP Roadmap




Project Prep   Blueprinting   Realization                      Final Prep.   Go-Live
                                                Unit   System
Concept        Requirements   Design    Build                 Installation   Maintenance
                                                Test   Test



Industry-recognized SDLC
VMP          CONCEPT &                                                                    OPERATION &
               REQUIREMENTS                                                                 MAINTENANCE
    Audit
    Report                                                                     PROD         ONGOING
              APPLICATION SELECTION
                                                                                            LIVE MONITORING &
              USER REQUIREMENTS
                                                SYSTEM MEETS ORIGINAL SELECTION             CHANGE CONTROL
  ASAP                                          CRITERIA AND USER REQUIREMENTS          SOP
                                                                                          SOP
 Scenario                                                    Transports
                 FUNCTIONAL REQUIREMENTS                                                                        CATT
 Process         SPECIFICATION                                            QA            SYSTEM
                 BUSINESS PROCESS MODEL                                                 ACCEPTANCE
                 SOPS                               SYSTEM PERFORMS INTENDED            TESTING
                                                    INTEGRATED FUNCTIONS
          D                                                                     BPP                     T
                                                                                                                R/3
                       1 BPP per Process                                                                        Test
Best      E                                                                                             E       Workbench
Practices S
                                                                                  BPP
                                                                    DEV                                 S
                    SYSTEM DESIGN SPECIFICATION
          I         PROGRAM SPECIFICATION               PROCESSES & PROGRAMS
                                                                                 UNIT TESTING
                                                                                                        T       R/3 Cross
          G                                              PERFORM INTENDED
                                                                                            BAPI        I
                                                                                                                System
                     Config                             FUNCTIONS                                                Viewer
          N          Docs                                                                               N
                                                                                         ABAP
                                  PROGRAM SPECIFICATION          DEV                                    G
                                  PROGRAMMING STANDARDS
                                                                     STRUCTURAL                                 BC Sets
                                                        CODE         CODE REVIEW
                                  SOURCE CODE
                                                        COMPLIES
                                   Tech.                TO STANDARDS
                                   Specs
         BPML                                R/3 IMG         DEV
         Business Process Master List
                                                          CONFIGURE / CODE
                                              BC Sets
                                                          DEVELOPMENT
Project                                                                          Project Management
Start-up

      Plan &     Control &               Control &                Control &         Control &
     Organise     Manage                  Manage                   Manage            Manage          Close
                                                                                                     Project

                                                                                    Life Cycle Phases
                Business
   Define       Blueprint          Realisation
                                                                  Testing
                                                                                  Final Prep    Go-Live &
                                                                                                 Support

                                                                               Cross-Phase Activities
                                                 Data Migration
                                                 Authorisations
   Define
                                                            SOP‘s

                                                                   Training

Validation
                               Impacts                                        “Validation” Deliverables
   Plan                  Risk          ER/ES                                                    Validation
                      Assessment     Assessment                                                  Report

                                          Validation Reviews & Support
Project/Validation Deliverable Matrix
  Phase         Design Qualification        Implementation              Operational Qualification            Performance
                                             Qualification      Solution       Integration Data Migration Qualification
  Project                                                Master Validation Plan
Preparation        User                   Tech specs            Business        Application   Data Retention
               Requirements                                    Process Scope Landscape &             Plan
                                        Sys Landscape
               Specification                                                     Integration
                                                                                                Data Migration
                   (URS)            Backup & Recovery                                 Scope
                                                                                                     Plan
              Risk Assessment    Configuration Transfer Plan

              Project Schedule         DEV System Build

 Blueprint SAP Best Practice              QAS Build            Solution Design Integration      Data Templates       Training
             Base & Bldg                                        Specification Specifications                          Needs
                                 Manual Configuration Log                                      Data Acquisition &
                  blocks                                         (Blueprint)                                        Assessment
                                                                                                   Validation
               Best Practice
                Procedures


Realisation                               PRD Build                       Test Plan                 Data       Training Plan
                                                                                              Transformation &
                                   Manual Configuration         Test Cases / Scenarios / Data                    Training
                                                                                                 Validation
                                                                                                                 Material
                                 QAS / PRD Configuration          Unit / System / Integration
                                        Validation                         Testing

                                                                  User Acceptance Testing
Project/Validation Deliverable Matrix
  Phase         Design        Implementation            Operational Qualification              Performance
              Qualification    Qualification   Solution    Integration     Data Migration      Qualification
   Final      Cutover Plan        Cutover                                Static Data Load &   Training delivery
Preparation                      Schedule                                    Validation
                                                                                                  Training
                                                                                                assessment

                                                                                               Go-Live Check

                                                                                              Performance Test


 Go-Live                                         Cutover execution        Transitional Data       System
                                                                              Load &            Acceptance
                                                                             Validation

 Support                                        Post Implementation                           Project Transition

                                                      Support                                  System Maint.

                                                Issues Management
Requirements


                                                           SOP‘s /
               Business          Scope
                                                         Transaction
               Scenarios          List
                                                            Aids


                            Business            Risk
    Test
                            Process            Assess-
   Scripts
                           Procedures           ment




               Data
                                        Functional
             Conversion
                                          Spec
             Documents

                                               Technical
                                                 Spec
The Requirements Document represents a
requirement of the system
Keep Requirements at a higher level, rather than
detail level.
Singular requirement statements (non-SAPified)
There are 3 categories of Requirements:
   Functional
   Performance
   Security
Requirements are classifed either GMP or non-GMP
Electronic Records / Electronic Signatures (ER/ES)
relevance is indicated at the requirement level
The Business Scenario provides a high-level
overview of the end-to-end business processes
Requirements Documents are linked into the
Business Scenarios
◦ There is not necessarily a 1:1 relationship between
  Business Scenarios and Requirements Documents
◦ There may be Business Scenarios required from SAP,
  which cannot be linked to a specific Requirement
This is the first document level linked into SAP
Builds on the Business Scenario Description
Provides a detailed description of the individual
steps executed during scenario execution
Detailed description of process in
“business/functional language”
Basis for Configuration of the System
Highlights variations to the standard execution of
the Business Process
Will provide cross-references to SAP Transactions
and or developments involved
Maps Job Functions into the Process execution
Enables Validation of initial Project Enterprise
Requirements
Builds on Business Process Document
Provides the detailed specification for
developments required
Is the process of translating business requirements
into functional and technical requirements
Require close cooperation between business and
functional/technical people
Occurs during Realisation
Technical Specification provides Object level detail
of technical developments
Technical Specification is drafted before
Development Starts, and completed and approved
after formal unit testing.
Data Map   -   specify data source and target
FS         -   specify tools for conversion
DVP        -   specify the verification process
DVRD       -   record result of data verification
Approval of Document Version 1.0 is baselining the
document
Baselining is the start of formal change management
Baselining should happen as late as possible in a phase
(or as late as required in a phase)
Document review and approval meetings (presentations)
might be conducted
All Documents need to be printed and signed at the
appropriate time
A central document management function /
resource should control the documents once
released / signed
Formal change control needs to be applied once a
document is baselined
Ensure document history is updated at each change
Version number increases for each change cycle
◦ Full step for each version change (ie 1.0 -> 2.0)
◦ Point-increment when released for approval (ie 1.0 -> 1.1)
All specification documentation is complete and signed off
e.g.:
◦   Requirements Documents
◦   Business Scenario Documents
◦   Scope List / BPML (Business Process Master List)
◦   Business Process Documents
◦   Organisational Structure
◦   Functional Specifications
◦   Test Strategy
◦   Test Scripts
◦   Data Conversion Strategy
◦   Authorisation Concept
◦   Project Change Control Plan & Documentation Standard
All processes to be applied in the Realisation phase are
described, approved and trained.
Phase Compl.
    Criteria
   Blue Print
   satisfied

                                           N/A on Formal
                                                                                                                    Test Cycle 1
Generic Unit Test      Functional/Dev                           DevelopmentTeam
    Scripts
                                                   Defect
                                                                  IUT execution
                                                                                                      Informal / Formal Unit Test
                        Unit Testing         Management
                                                                                        Typically Executed in DEV Environment
   Functional
  Specifications
    Approved



 Approved Unit                                              Informal Defect
                                   Formal Unit                                  Project Team/SME
  Test Scripts                                                 Management
                                     Testing                       Process        IUT execution




                                                                      Transports Released
     Formal
    QA System
    Entry Gate
     Review               Informal
                                                                                                                     Test Cycle 2
                                            N/A on Defect
                         Cutover &           Management
                                                                                                         Informal Integration Test
                       Manual Test Data                                                    Typically Executed in QA Environment
Informal Integration
     Test Plan                                               Informal Integration      Informal Defect              Project Team/SME
                                Informal Integration
 (Sequenced Test                                                 Test Results             Management
                                      Testing                                                                          IIT execution
      Scripts)                                                                                Process



                                                                                                                      Defect Status
                                                                                                                     Tracking/Report
Formal
  Acceptance                                                          System
   Test Entry                                                         Refresh
     Gate
    Review
                           Formal
                                          Formal Defect                                                            Test Cycle 3
                                           Management
                       Cutover Dry-Run         Process                                              Formal User Acceptance Test

  UpdatedFormal                                                                                                    Busniess/SME
IntegrationTest Plan               Formal User             Formal User                     Formal                  UAT execution
 (Sequenced Test                   Acceptance              Acceptance           Defect Management                   with Project
      Scripts)                       Testing               Test Results                   Process
                                                                                                                       Team
                                                                                                                      Support

                                                               Stability Test                   Formal
                                             Stability
                                                                 Results             Defect Management
                                             Testing                                           Process              Test Report


                                                                           Performance                   Formal
                                                     Performance
                                                                           Test Results       Defect Management
                                                       Testing                                          Process
ER/ES GmP Impact Assessment – SAP Record Map

 Vendor                                     Material
                                             Quality                    Doc. Info                                                                                  Customer
 Master                                       Purchase
                                            Master                                                                                                                  Master
                                              Info.                      Record
                                                Info.




Purchase     Inspection                                    Bill of                                   Inspection
  Info.      Chrcteristic                                 Material                                   Chrcteristic

                                                                                                                                   Cert. Assignment

 Quality                     Inspect’n                                   Master                                        Inspect’n        Certificate                Sales Info
  Info.                         Plan                                     Recipe                                           Plan           Profile
                                                                                                                                                                                Reference
                                                                                                                                                                                Records


                                                                                                                                                                    Sales
                                                                                                                                                                                Unit/Operation
                                            Batch                                    Sub-contract                      Batch             Batch
                                            Master                                                                     Master           Determ’n                    Order       Records
                                                                                     Manufacture

                                                                                    Process Order

Purchase           Goods                                      Goods                        PI                          Goods                                        Batch             Goods
 Order             Receipt                   Releas           Issue                      Sheet                         Receipt           Releas                    Delivery           Issue
                                               e                                                                                           e


                                         Inspection Lot                                                                             Inspection Lot

                                               Results                e-Batch        Quality              P. Mtce                            Results                 Scrap
                                               Record                 Record        Notificat’n          Notificat’n                         Record




                  Material                                Material                                                     Material              Cert. of              Material           Material
                   Doc.                                    Doc.                                                         Doc.                 Analysis               Doc.               Doc.

 Material                                                                                 Where-
Requirem’t                                                                                 used



                                                                                                                                                Key
                                                                                                                                    Direct              Indirect     No
                                                                                                  Material                                                                         Decisio
                                                                                                                                   Impact                Impact    Impact
                                                                                                   Flow                                                                            n
Permanent    The information can’t be changed, erased or washed off.

Legible      The information can be easily read.

Accurate     Calculations are correct and other information is recorded with care.

Prompt       Information is recorded in a timely way. Actions are documented
             immediately after they are performed, never before.

Clear        Everyone who reads the document has the same understanding of
             what it means.

Consistent   All information, such as dates, times, abbreviations, etc. should be
             standardized so there is no room for confusion.

Complete     All required information is included.

Direct       Information is recorded immediately onto the proper form (I.e. test
             scripts).

Truthful     All information included in the document is, to the writer’s knowledge
             and ability, what really happened.


                         GMP Good Documentation

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An ASAP Validation Implementation Approach by Qualit Consulting

  • 1.
  • 2. What needs to be validated? Software Hardware Equipment 1 2 4 Operating Procedures and Documentation 5 Controlling System Controlled Process (Computer System) 6 3 Total System (Computerized System) ... and 7 all the links between the boxes Operational Environment 8
  • 3. ASAP Roadmap Project Prep Blueprinting Realization Final Prep. Go-Live Unit System Concept Requirements Design Build Installation Maintenance Test Test Industry-recognized SDLC
  • 4. VMP CONCEPT & OPERATION & REQUIREMENTS MAINTENANCE Audit Report PROD ONGOING APPLICATION SELECTION LIVE MONITORING & USER REQUIREMENTS SYSTEM MEETS ORIGINAL SELECTION CHANGE CONTROL ASAP CRITERIA AND USER REQUIREMENTS SOP SOP Scenario Transports FUNCTIONAL REQUIREMENTS CATT Process SPECIFICATION QA SYSTEM BUSINESS PROCESS MODEL ACCEPTANCE SOPS SYSTEM PERFORMS INTENDED TESTING INTEGRATED FUNCTIONS D BPP T R/3 1 BPP per Process Test Best E E Workbench Practices S BPP DEV S SYSTEM DESIGN SPECIFICATION I PROGRAM SPECIFICATION PROCESSES & PROGRAMS UNIT TESTING T R/3 Cross G PERFORM INTENDED BAPI I System Config FUNCTIONS Viewer N Docs N ABAP PROGRAM SPECIFICATION DEV G PROGRAMMING STANDARDS STRUCTURAL BC Sets CODE CODE REVIEW SOURCE CODE COMPLIES Tech. TO STANDARDS Specs BPML R/3 IMG DEV Business Process Master List CONFIGURE / CODE BC Sets DEVELOPMENT
  • 5. Project Project Management Start-up Plan & Control & Control & Control & Control & Organise Manage Manage Manage Manage Close Project Life Cycle Phases Business Define Blueprint Realisation Testing Final Prep Go-Live & Support Cross-Phase Activities Data Migration Authorisations Define SOP‘s Training Validation Impacts “Validation” Deliverables Plan Risk ER/ES Validation Assessment Assessment Report Validation Reviews & Support
  • 6. Project/Validation Deliverable Matrix Phase Design Qualification Implementation Operational Qualification Performance Qualification Solution Integration Data Migration Qualification Project Master Validation Plan Preparation User Tech specs Business Application Data Retention Requirements Process Scope Landscape & Plan Sys Landscape Specification Integration Data Migration (URS) Backup & Recovery Scope Plan Risk Assessment Configuration Transfer Plan Project Schedule DEV System Build Blueprint SAP Best Practice QAS Build Solution Design Integration Data Templates Training Base & Bldg Specification Specifications Needs Manual Configuration Log Data Acquisition & blocks (Blueprint) Assessment Validation Best Practice Procedures Realisation PRD Build Test Plan Data Training Plan Transformation & Manual Configuration Test Cases / Scenarios / Data Training Validation Material QAS / PRD Configuration Unit / System / Integration Validation Testing User Acceptance Testing
  • 7. Project/Validation Deliverable Matrix Phase Design Implementation Operational Qualification Performance Qualification Qualification Solution Integration Data Migration Qualification Final Cutover Plan Cutover Static Data Load & Training delivery Preparation Schedule Validation Training assessment Go-Live Check Performance Test Go-Live Cutover execution Transitional Data System Load & Acceptance Validation Support Post Implementation Project Transition Support System Maint. Issues Management
  • 8. Requirements SOP‘s / Business Scope Transaction Scenarios List Aids Business Risk Test Process Assess- Scripts Procedures ment Data Functional Conversion Spec Documents Technical Spec
  • 9. The Requirements Document represents a requirement of the system Keep Requirements at a higher level, rather than detail level. Singular requirement statements (non-SAPified) There are 3 categories of Requirements: Functional Performance Security Requirements are classifed either GMP or non-GMP Electronic Records / Electronic Signatures (ER/ES) relevance is indicated at the requirement level
  • 10. The Business Scenario provides a high-level overview of the end-to-end business processes Requirements Documents are linked into the Business Scenarios ◦ There is not necessarily a 1:1 relationship between Business Scenarios and Requirements Documents ◦ There may be Business Scenarios required from SAP, which cannot be linked to a specific Requirement This is the first document level linked into SAP
  • 11. Builds on the Business Scenario Description Provides a detailed description of the individual steps executed during scenario execution Detailed description of process in “business/functional language” Basis for Configuration of the System Highlights variations to the standard execution of the Business Process Will provide cross-references to SAP Transactions and or developments involved Maps Job Functions into the Process execution Enables Validation of initial Project Enterprise Requirements
  • 12. Builds on Business Process Document Provides the detailed specification for developments required Is the process of translating business requirements into functional and technical requirements Require close cooperation between business and functional/technical people Occurs during Realisation Technical Specification provides Object level detail of technical developments Technical Specification is drafted before Development Starts, and completed and approved after formal unit testing.
  • 13. Data Map - specify data source and target FS - specify tools for conversion DVP - specify the verification process DVRD - record result of data verification
  • 14. Approval of Document Version 1.0 is baselining the document Baselining is the start of formal change management Baselining should happen as late as possible in a phase (or as late as required in a phase) Document review and approval meetings (presentations) might be conducted
  • 15. All Documents need to be printed and signed at the appropriate time A central document management function / resource should control the documents once released / signed Formal change control needs to be applied once a document is baselined Ensure document history is updated at each change Version number increases for each change cycle ◦ Full step for each version change (ie 1.0 -> 2.0) ◦ Point-increment when released for approval (ie 1.0 -> 1.1)
  • 16. All specification documentation is complete and signed off e.g.: ◦ Requirements Documents ◦ Business Scenario Documents ◦ Scope List / BPML (Business Process Master List) ◦ Business Process Documents ◦ Organisational Structure ◦ Functional Specifications ◦ Test Strategy ◦ Test Scripts ◦ Data Conversion Strategy ◦ Authorisation Concept ◦ Project Change Control Plan & Documentation Standard All processes to be applied in the Realisation phase are described, approved and trained.
  • 17. Phase Compl. Criteria Blue Print satisfied N/A on Formal Test Cycle 1 Generic Unit Test Functional/Dev DevelopmentTeam Scripts Defect IUT execution Informal / Formal Unit Test Unit Testing Management Typically Executed in DEV Environment Functional Specifications Approved Approved Unit Informal Defect Formal Unit Project Team/SME Test Scripts Management Testing Process IUT execution Transports Released Formal QA System Entry Gate Review Informal Test Cycle 2 N/A on Defect Cutover & Management Informal Integration Test Manual Test Data Typically Executed in QA Environment Informal Integration Test Plan Informal Integration Informal Defect Project Team/SME Informal Integration (Sequenced Test Test Results Management Testing IIT execution Scripts) Process Defect Status Tracking/Report
  • 18. Formal Acceptance System Test Entry Refresh Gate Review Formal Formal Defect Test Cycle 3 Management Cutover Dry-Run Process Formal User Acceptance Test UpdatedFormal Busniess/SME IntegrationTest Plan Formal User Formal User Formal UAT execution (Sequenced Test Acceptance Acceptance Defect Management with Project Scripts) Testing Test Results Process Team Support Stability Test Formal Stability Results Defect Management Testing Process Test Report Performance Formal Performance Test Results Defect Management Testing Process
  • 19. ER/ES GmP Impact Assessment – SAP Record Map Vendor Material Quality Doc. Info Customer Master Purchase Master Master Info. Record Info. Purchase Inspection Bill of Inspection Info. Chrcteristic Material Chrcteristic Cert. Assignment Quality Inspect’n Master Inspect’n Certificate Sales Info Info. Plan Recipe Plan Profile Reference Records Sales Unit/Operation Batch Sub-contract Batch Batch Master Master Determ’n Order Records Manufacture Process Order Purchase Goods Goods PI Goods Batch Goods Order Receipt Releas Issue Sheet Receipt Releas Delivery Issue e e Inspection Lot Inspection Lot Results e-Batch Quality P. Mtce Results Scrap Record Record Notificat’n Notificat’n Record Material Material Material Cert. of Material Material Doc. Doc. Doc. Analysis Doc. Doc. Material Where- Requirem’t used Key Direct Indirect No Material Decisio Impact Impact Impact Flow n
  • 20. Permanent The information can’t be changed, erased or washed off. Legible The information can be easily read. Accurate Calculations are correct and other information is recorded with care. Prompt Information is recorded in a timely way. Actions are documented immediately after they are performed, never before. Clear Everyone who reads the document has the same understanding of what it means. Consistent All information, such as dates, times, abbreviations, etc. should be standardized so there is no room for confusion. Complete All required information is included. Direct Information is recorded immediately onto the proper form (I.e. test scripts). Truthful All information included in the document is, to the writer’s knowledge and ability, what really happened. GMP Good Documentation