Bob Bentz takes his annual view of the most important mobile marketing statistics for 2017. This information is used in his Communication 4318 class--the graduate level course in mobile marketing at the University of Denver. But, you can access these important mobile marketing stats here without paying any tuition.
Each week, the class learns about different aspects of mobile marketing that follow the outline of Bentz's book RELEVANCE RAISES RESPONSE: HOW TO ENGAGE AND ACQUIRE WITH MOBILE MARKETING. Statistics in this annual presentation are broken down according to the instruction weeks and the book as follows:
1. Introduction to Mobile
2. Advantages of Mobile
3. Mobile-Optimized Websites
4. Text Message Marketing
5. Social Media
6. Mobile Advertising
7. Mobile Apps
8. Mobile Commerce
9. The Future of Mobile
Bob is the president of mobile-first digital agency Purplegator (http://purplegator.com) of suburban Philadelphia. So, he is learning more about mobile in his every day work life. It's his livelihood. It's his passion.
Want to purchase the same book used at the University of Denver? You can purchase it at http://relevanceraisesresponse.com or at Amazon or other fine online book retailers.
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Author President
About the Instructor – Bob Bentz
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1 – Mobile Intro
Your Mobile is Your Digital DNA
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The Smartphone Made Marketing Mobile
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What We are Doing on our Smartphones
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MOBILE BOOM: Time Spent with Media
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Among users of each medium,
RADIO
Source: Nielsen
653
708 724 703
907 902
836 836 834 837 844 846
Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016
weekly minutes per adult user, SMARTPHONE INTERNET (APP/WEB)
weekly minutes per adult user, RADIO
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Mobile (smartphone + tablet combined) overtook
desktops in online video plays in Q2*.
DIGITAL VIDEO
22%
25%
30%
34%
42%
44% 45% 46%
48%
51%
0%
20%
40%
60%
80%
Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016
Source: Ooyala | *Separately, mobile devices are set to top fixed devices in video viewing time this year.
(Mobile + tablet share of digital video plays, Ooyala platform)
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28% 30% 32% 31% 30% 32%
37%
41% 43%
9%
9%
10%
9%
8%
8%
9%
9%
8%
37%
39%
42%
40%
38%
40%
46%
50% 51%
0%
10%
20%
30%
40%
50%
60%
Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016
Tablet
Smartphone
Mobile Total
Mobile devices are now responsible for a majority
of email clicks.
EMAIL
Source: Experian Marketing Services (mobile share of email clicks, Experian clients)
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2 – Advantages of Mobile
The Closest a Brand Can Get to its Customer
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Mobile Marketing Benefits
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Mobile Marketing Benefits
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3 – Mobile Web
A Tsunami of Internet Traffic Has Gone Mobile
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More Time on Mobile Web than Desktop
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How Is This Still Possible?
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Responsive Design
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SEO: Now Need to Optimize for Voice Search
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4 – Text Message Marketing
The Workhorse of Mobile Marketing
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Business Use of SMS
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Fridays are Best for Text
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OTT Messaging Apps
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5 – Social Media
Every Social Media Network is Different
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Social Media Sites by Visits
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Social Media Users by Demo
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Age Distribution of Major Social Media Sites
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If you want to Reach Teens & Young Adults
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Not 4 Grandma: SnapChat Use by Age Group
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If you want to Reach Millennials
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More adults now use social networks on tablets
than on PCs.
SOCIAL MEDIA
Source: Nielsen
(% reach among US adult population)
25.5%
23.8% 24.1%
27.1%
28.3%
30.6%
28.8%
32.4%
30.6% 29.6% 29.9% 29.2%
Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016
Tablet social networking reach
PC social networking reach
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We learned early this year that a majority of
Facebook’s monthly active users access via mobile
only*.
FACEBOOK
Source: Facebook | *Yes, technically this isn’t a 2016 milestone, but it was first reported this year, so…
(% of Facebook MAUs that are mobile-only)
27%
30%
34%
38%
40%
44%
47%
52%
54%
56%
59%
Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016
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Facebook is the Gorilla in the Room for SMB
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Social Media Use by Businesses
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Social Media is Driving Local Sales
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6 - Mobile Advertising
Right Consumers, Right Place, Right Moment, Right Device
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A majority of clicks on search ads now come from mobile devices*.
PAID SEARCH
Source: Merkle | *Separately, mobile is now reportedly the primary source of Google ad revenues.
(mobile share of search ad clicks, Merkle clients)
20% 21%
24% 24%
27%
33%
39% 39%
18% 18%
18% 17%
16%
15%
14% 14%
38% 39%
42% 41%
43%
48%
53% 53%
0%
10%
20%
30%
40%
50%
60%
Q3 2015 Q4 2015 Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016
Tablet
Smartphone
Mobile Total
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Rocket Growth
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Digital Advertising Surpassed TV in 2016
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Advertising Spend by Medium 2016-2019
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Social Media Ad Revnue Per Person
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When Will Mobile Get Its Fair Share?
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If a Picture is Worth a Thousand Words…
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Video Anticipated to Provide Greatest Growth
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The Mobile Ad Blocking Threat is Real
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7 – Mobile Apps
A Walking Billboard in your Customer’s Pocket
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Smartphone apps now account for a
MAJORITY of all time spent online in the US.
DIGITAL MEDIA
TIME
Source: comScore
41.2%
45.5%
50.1%
0%
20%
40%
60%
Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul
(Smartphone app share of all digital media time)
2014 2015 2016
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App Store Optimization is Critical
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Digital Time Spent Growing from Apps
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Almost All Spend Most Digital Time with Apps
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What Type of Apps are We Using?
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Most Popular Social Media Apps
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Top Apps Today
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Android Users More Likely to Opt-In to Push
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8 – Mobile Commerce
An Omnichannel Approach Will Most Likely Succeed
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The Evolution of Retail
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Retail Has Gone Online
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Globally, mobile devices are now the primary drivers of e-commerce traffic.
E-COMMERCE
Source: Monetate
(% share of e-commerce website visits, by device)
24.1%
30.1% 33.0% 36.6% 40.3%
14.5%
13.8%
13.6%
13.0%
12.0%
61.4%
56.2% 53.4% 50.4% 47.7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016
Desktop
Tablet
Smartphone
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Shop by Mobile but Often Buy by Desktop
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Shop by Mobile but Often Buy by Desktop
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WHY DO THINK MOBILE PURCHASES ARE
TRAILING IN THE USA?
E-COMMERCE
Source: Criteo
(mobile share of e-commerce transactions, Criteo platform)
52%
50%
48%
42%
37%
37%
35%
34%
30%
27%
23%
22%
0% 10% 20% 30% 40% 50% 60%
Japan
UK
South Korea
Australia
Germany
Netherlands
US
Spain
Italy
France
Brazil
Russia
Q2 2016
Q2 2015
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Influenced by Mobile, Bought at Brick & Mortar
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Retail Mobile Strategies Used
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9 – The Future of Mobile
Relevance Raises Response
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The Connected Car
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Virtual Reality
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RelevanceRaisesResponse.com
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Contact Us
Bob@Purplegator.com
610-688-6000
http://linkedin.com/in/bobbentz
Twitter - @BobBentz @Purplegator @RelevanceRaises