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                       Last Modified 02.06.2011 00:23:28 GTB Standard Time
Printed 26.05.2011 14:39:44 GTB Standard Time




                   Why is the Moldovan ICT
                   Sector Attractive for your
                   investment?


                   Document type
                   Government of Moldova
                   Date
                   February 2012

                   CONFIDENTIAL AND PROPRIETARY
                   Any use of this material without specific permission from State Chancellery ofis strictly prohibitedprohibited
                                                                        of McKinsey & Company Moldova is strictly
TRACKER
Where is Moldova?
Unit of measure
 Moldova is a bridge between the EU markets   An open economy with on-going negotiations
 and the growing CIS markets                  for EU integration
                  Title
                  Unit of measure             Open economy

                                              ▪ Moldova is the only country with:




                                                                                                     Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                – EU autonomous trade agreements
                                                – CIS countries free trade agreements

                                              ▪ International Centre for Settlement of Investment
                                                Disputes (ICSID) member

                                              ▪ World Trade Organisation (WTO) member since




                                                                                                                                                Printed
                                                2001

                                              EU integration

                                              ▪ 52% of trade with the EU
  Population                3.6 million
                                              ▪ No visa requirements for EU nationals and other
  Time zone                 GMT+2               70 countries

  Average monthly wage EUR 215                ▪ Ongoing negotiations on EU-Moldova
                                                Association Agreement and Deep and
  Multilingual population   70%                 Comprehensive Free Trade Agreement
1 Footnote                                      (DCFTA)
SOURCE: Source                                                                                 | 2
TRACKER
    Why is Moldova an attractive destination for Ubisoft?
Unit of measure
                       Lowest wages in Europe for                   Competitive Incentives
                1      qualified, multilingual
                     Title
                       European workforce
                     Unit of measure
                                                                2   Package


                        ▪ High education level (80% attain          ▪ Most attractive Fiscal Regime in
                            secondary education, 38%                    Eastern Europe:




                                                                                                              Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                            pursue higher education), strong            - 12% corporate income tax
                            technical education                         - Personal and Social fund
                        ▪   70% of population is multilingual           incentives for IT specialists
                            (Romanian, Russian, English,            ▪   Extensive network of double
                            French, Italian, German)                    taxation treaties




                                                                                                                                                         Printed
                        Excellent infrastructure and                Access to EU and CIS growth
                3       tech savvy population
                                                                4   markets (500m + 275m = 775m
                                                                    potential customers)

                        ▪ One of the highest internet               ▪ Moldova – trade agreements
                            speeds in the world                         with the EU and CIS countries
                        ▪   Free Wi-fi in many public               ▪   Cultural affinities with both
                            spaces: parks, airport, univ                Western Europe and CIS
                        ▪   IT Park being developed                 ▪   By plane: <3 hours to Paris; <1
                        ▪   First Data Center under                     hour to Bucharest and Kiev 2
                            construction                                hours to Moscow.

1 Footnote currently 9 Free Economic Zones
  There are

SOURCE: Source                                                                                          | 3
, TRACKER

We are here to assist you at the highest possible level of leadership
Unit of measure
                                                             Successful investors in Moldova willing to share their
    Foreign Direct Investment Attraction Team
                                                             experience
                     Title
    Full-time Foreign Directmeasure Attraction Team
                   Unit of Investment                         Financial Institutions

                 Doina Cebotari




                                                                                                                      Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                 Advisor to Prime-Minister, Team Leader
                 doina.cebotari@gov.md
                 +373.798.487.09
                 Diana Gudumac                                ICT
                 Consultant
                 diana.gudumac@gov.md
                 +373.690.590.90




                                                                                                                                                                 Printed
                 Ludmila Hanganu
                 Consultant
                 ludmila.hanganu@gov.md
                 +373.604.881.77                              Industry
    Leadership team

                 Vladimir Filat
                 Prime Minister of the Republic of Moldova


                 Valeriu Lazar
                 Deputy Prime Minister
                 Minister of Economy of the Republic of
                 Moldova
1 Footnote

SOURCE: Source                                                                                                  | 4
Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                          Printed
                                                                                                                                    | 5
                             Unit of measure
                             Title
          ATIC
           Unit of measure




                                                                                                                                    SOURCE: Source
TRACKER




                                                                                                                       1 Footnote
Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                         Printed
                                                                                                                                   |
                            Unit of measure
                            Title
                AGENDA
          Unit of measure




                                                                                                                                   SOURCE: Source
TRACKER




                                                                                                                      1 Footnote
TRACKER


      VISION
Unit of measure


                 Title
                 Unit of measure




                                       Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
  Information and
  Communication
  Technologies are the




                                                                                  Printed
  driver of economic
  growth, through
  productivity
  enhancement, improved
  government service and
  transparency.
1 Footnote

SOURCE: Source                     |
TRACKER


      MISSION
Unit of measure     AND VALUES
                 Title
                 Unit of measure




                                                                         Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
        Our mission is to ensure sustainable growth for the
        information technologies and communications sector through
        policy development.




                                                                                                                    Printed
        We create business opportunities and encourage investment
        by promoting free market and liberalization policies.

        Transparency and efficiency are core values we believe are
        fundamental for an effective government, responsible
        businesses, and an active and involved civil society.
1 Footnote

SOURCE: Source                                                       |
TRACKER

 Targeted Growth for 2014
                     2014
Unit of measure


                     Title
                     Unit of measure




                                                                             Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                            Indicator    Current Level     Target 2014

       Landline telephony
                                             33              35%
       penetration
       Mobile telephony




                                                                                                                        Printed
                                            93%             100%
       penetration
       Broadband Internet
                                            10%              23%
       penetration
       Total sales of ICT sector
                                        € 400 million    € 500 million

       ICT products and
                                        € 100 million    € 180 million
       services exports
1 Footnote

SOURCE: Source                                                           |
Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                         Printed
                                                                                                                                   |
                            Unit of measure
                            Title
                AGENDA
          Unit of measure




                                                                                                                                   SOURCE: Source
TRACKER




                                                                                                                      1 Footnote
TRACKER
Access to modern technology has approaching rapidly EU levels
Unit of measure


                  Title
                  Unit of measure

     EU average – 24%




                                                                    Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                                               Printed
1 Footnote

   Source: NRAECIT
SOURCE: Source                                                  |
TRACKER


Mobile Telephony
Unit of measure               is driving the progress
                   Title
                   Unit of measure
             but penetration still well below potential
             70% fixed | 120% mobile]




                                                              Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                                         Printed
1 Footnote

   Source: NRAECIT
SOURCE: Source                                            |
TRACKER
We are getting ready for…
Unit of measure


                  Title
                  Unit of measure

                   85%       households – landline telephony services




                                                                                 Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                80%   families – at least one mobile phone




                                                                                                                            Printed
                                42%   inhabitants – use PCs




                   27%        households – connected to Internet

1 Footnote

SOURCE: Source                                                               |
TRACKER


  … the Internet of Things
Unit of measure


                  Title
                  Unit of measure




                                        Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                   Printed
1 Footnote

SOURCE: Source                      |
TRACKER
       Opportunities are Emerging
Unit of measure


                  Title
                  Unit of measure




                                                                                    Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                          Next Generation Network
    Digital Switchover




                                                                                                                               Printed
                                    Cloud & Data Center




  Logistics & Applications                                Seeding & Ventures
1 Footnote

SOURCE: Source                                                                 |
TRACKER


      The Economics
Unit of measure                       of Off-shoring – 57 %
                   Title
                   Unit of measure

                                                                                             -57%




                                                                                                             Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                                                                                        Printed
                       Total        Labor      Additio-    Facility    Telecom- Travel      Cost level
                       costs        cost       nal         costs       muni-     costs***   after
                       Western      savings* mgmt.                     cation               offshoring
                       Europe                  resour-                 costs and            to
                       (~€3.5                  ces**                                        Moldova
                       million/                                        IT infra-
                       year)                                           structure
           *    Offshore location with 50 developers
           **   Duplication of project management staff (5 people) at onshore costs
1 Footnote *** For project business requiring significant coordination

            Source of the Evaluation Model: McKinsey                                                     |
SOURCE: Source
TRACKER
Policy: Education; Market; Infrastructure; Investment
Unit of measure


                  Title
                  Unit of measure

                                    ICT Development Stimuli




                                                                                            Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
      ICT Strategy                   Defining the place of Moldova’s ICT within the
                                      global value chain
      2011-2014                      Defining the Country’s OFFER
                                     National ICT sector positioning and promotion
      Broadband Access              Infrastructure Development




                                                                                                                                       Printed
      Program                        Development of electronic communications and
                                      increase of their availability to final users
                                     Availability of terminal equipment for the access
                                      to electronic communications network
      Digital TV Strategy
                                     Development of electronic contents and applications
                                    Education as the development factor
      Postal Services                In order to ensure that the ICT sector has adequate
      Strategy                        resources for development
1 Footnote                           To prepare the citizens for e-Government
SOURCE: Source                                                                        |
Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                         Printed
                                                                                                                                   |
                            Unit of measure
                            Title
                AGENDA
          Unit of measure




                                                                                                                                   SOURCE: Source
TRACKER




                                                                                                                      1 Footnote
TRACKER

Ambitious e-Transformation Objectives
Unit of measure


                Title
                Unit of measure
     By 2020 all public services shall have their
        electronic counterparts.




                                                                    Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
    o 10 new electronic services implemented and
      launched every year;
    o 7 back office processes should be digitized every
      year.

            Over 50% adoption of electronic public services.




                                                                                                               Printed
            Existing information system rationalized and
             integrated into governmental data interchange
             framework.




1 Footnote

SOURCE: Source                                                  |
TRACKER

From Government Centricity
Unit of measure
to Citizen Centricity
                  Title
                  Unit of measure




                                        Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
                                                                                   Printed
1 Footnote

SOURCE: Source                      |
TRACKER

e-Government Center –
Unit of measure
the enabler of government transformation
                  Title
                  Unit of measure




                                                                                  Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44
             Access                 strengthen citizens engagement and
                                    trust in government
             Provision              respond to external pressures from




                                                                                                                             Printed
                                    business
             Awareness
                                    respond to external pressure from
             Organization           citizens and/or civil society

             Outcomes               respond to pressures from governmental
                                    agencies/institutions
             Trust
1 Footnote

SOURCE: Source                                                                |

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Moldova ICT Sector Attractiveness

  • 1. WORKING DRAFT Last Modified 02.06.2011 00:23:28 GTB Standard Time Printed 26.05.2011 14:39:44 GTB Standard Time Why is the Moldovan ICT Sector Attractive for your investment? Document type Government of Moldova Date February 2012 CONFIDENTIAL AND PROPRIETARY Any use of this material without specific permission from State Chancellery ofis strictly prohibitedprohibited of McKinsey & Company Moldova is strictly
  • 2. TRACKER Where is Moldova? Unit of measure Moldova is a bridge between the EU markets An open economy with on-going negotiations and the growing CIS markets for EU integration Title Unit of measure Open economy ▪ Moldova is the only country with: Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 – EU autonomous trade agreements – CIS countries free trade agreements ▪ International Centre for Settlement of Investment Disputes (ICSID) member ▪ World Trade Organisation (WTO) member since Printed 2001 EU integration ▪ 52% of trade with the EU Population 3.6 million ▪ No visa requirements for EU nationals and other Time zone GMT+2 70 countries Average monthly wage EUR 215 ▪ Ongoing negotiations on EU-Moldova Association Agreement and Deep and Multilingual population 70% Comprehensive Free Trade Agreement 1 Footnote (DCFTA) SOURCE: Source | 2
  • 3. TRACKER Why is Moldova an attractive destination for Ubisoft? Unit of measure Lowest wages in Europe for Competitive Incentives 1 qualified, multilingual Title European workforce Unit of measure 2 Package ▪ High education level (80% attain ▪ Most attractive Fiscal Regime in secondary education, 38% Eastern Europe: Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 pursue higher education), strong - 12% corporate income tax technical education - Personal and Social fund ▪ 70% of population is multilingual incentives for IT specialists (Romanian, Russian, English, ▪ Extensive network of double French, Italian, German) taxation treaties Printed Excellent infrastructure and Access to EU and CIS growth 3 tech savvy population 4 markets (500m + 275m = 775m potential customers) ▪ One of the highest internet ▪ Moldova – trade agreements speeds in the world with the EU and CIS countries ▪ Free Wi-fi in many public ▪ Cultural affinities with both spaces: parks, airport, univ Western Europe and CIS ▪ IT Park being developed ▪ By plane: <3 hours to Paris; <1 ▪ First Data Center under hour to Bucharest and Kiev 2 construction hours to Moscow. 1 Footnote currently 9 Free Economic Zones There are SOURCE: Source | 3
  • 4. , TRACKER We are here to assist you at the highest possible level of leadership Unit of measure Successful investors in Moldova willing to share their Foreign Direct Investment Attraction Team experience Title Full-time Foreign Directmeasure Attraction Team Unit of Investment Financial Institutions Doina Cebotari Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Advisor to Prime-Minister, Team Leader doina.cebotari@gov.md +373.798.487.09 Diana Gudumac ICT Consultant diana.gudumac@gov.md +373.690.590.90 Printed Ludmila Hanganu Consultant ludmila.hanganu@gov.md +373.604.881.77 Industry Leadership team Vladimir Filat Prime Minister of the Republic of Moldova Valeriu Lazar Deputy Prime Minister Minister of Economy of the Republic of Moldova 1 Footnote SOURCE: Source | 4
  • 5. Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed | 5 Unit of measure Title ATIC Unit of measure SOURCE: Source TRACKER 1 Footnote
  • 6. Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed | Unit of measure Title AGENDA Unit of measure SOURCE: Source TRACKER 1 Footnote
  • 7. TRACKER VISION Unit of measure Title Unit of measure Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Information and Communication Technologies are the Printed driver of economic growth, through productivity enhancement, improved government service and transparency. 1 Footnote SOURCE: Source |
  • 8. TRACKER MISSION Unit of measure AND VALUES Title Unit of measure Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Our mission is to ensure sustainable growth for the information technologies and communications sector through policy development. Printed We create business opportunities and encourage investment by promoting free market and liberalization policies. Transparency and efficiency are core values we believe are fundamental for an effective government, responsible businesses, and an active and involved civil society. 1 Footnote SOURCE: Source |
  • 9. TRACKER Targeted Growth for 2014 2014 Unit of measure Title Unit of measure Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Indicator Current Level Target 2014 Landline telephony 33 35% penetration Mobile telephony Printed 93% 100% penetration Broadband Internet 10% 23% penetration Total sales of ICT sector € 400 million € 500 million ICT products and € 100 million € 180 million services exports 1 Footnote SOURCE: Source |
  • 10. Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed | Unit of measure Title AGENDA Unit of measure SOURCE: Source TRACKER 1 Footnote
  • 11. TRACKER Access to modern technology has approaching rapidly EU levels Unit of measure Title Unit of measure EU average – 24% Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed 1 Footnote Source: NRAECIT SOURCE: Source |
  • 12. TRACKER Mobile Telephony Unit of measure is driving the progress Title Unit of measure but penetration still well below potential 70% fixed | 120% mobile] Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed 1 Footnote Source: NRAECIT SOURCE: Source |
  • 13. TRACKER We are getting ready for… Unit of measure Title Unit of measure 85% households – landline telephony services Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 80% families – at least one mobile phone Printed 42% inhabitants – use PCs 27% households – connected to Internet 1 Footnote SOURCE: Source |
  • 14. TRACKER … the Internet of Things Unit of measure Title Unit of measure Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed 1 Footnote SOURCE: Source |
  • 15. TRACKER Opportunities are Emerging Unit of measure Title Unit of measure Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Next Generation Network Digital Switchover Printed Cloud & Data Center Logistics & Applications Seeding & Ventures 1 Footnote SOURCE: Source |
  • 16. TRACKER The Economics Unit of measure of Off-shoring – 57 % Title Unit of measure -57% Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed Total Labor Additio- Facility Telecom- Travel Cost level costs cost nal costs muni- costs*** after Western savings* mgmt. cation offshoring Europe resour- costs and to (~€3.5 ces** Moldova million/ IT infra- year) structure * Offshore location with 50 developers ** Duplication of project management staff (5 people) at onshore costs 1 Footnote *** For project business requiring significant coordination Source of the Evaluation Model: McKinsey | SOURCE: Source
  • 17. TRACKER Policy: Education; Market; Infrastructure; Investment Unit of measure Title Unit of measure ICT Development Stimuli Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 ICT Strategy  Defining the place of Moldova’s ICT within the global value chain 2011-2014  Defining the Country’s OFFER  National ICT sector positioning and promotion Broadband Access Infrastructure Development Printed Program  Development of electronic communications and increase of their availability to final users  Availability of terminal equipment for the access to electronic communications network Digital TV Strategy  Development of electronic contents and applications Education as the development factor Postal Services  In order to ensure that the ICT sector has adequate Strategy resources for development 1 Footnote  To prepare the citizens for e-Government SOURCE: Source |
  • 18. Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed | Unit of measure Title AGENDA Unit of measure SOURCE: Source TRACKER 1 Footnote
  • 19. TRACKER Ambitious e-Transformation Objectives Unit of measure Title Unit of measure  By 2020 all public services shall have their electronic counterparts. Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 o 10 new electronic services implemented and launched every year; o 7 back office processes should be digitized every year.  Over 50% adoption of electronic public services. Printed  Existing information system rationalized and integrated into governmental data interchange framework. 1 Footnote SOURCE: Source |
  • 20. TRACKER From Government Centricity Unit of measure to Citizen Centricity Title Unit of measure Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Printed 1 Footnote SOURCE: Source |
  • 21. TRACKER e-Government Center – Unit of measure the enabler of government transformation Title Unit of measure Working Draft - Last Modified 02.06.2011 00:23:28 26.05.2011 14:39:44 Access strengthen citizens engagement and trust in government Provision respond to external pressures from Printed business Awareness respond to external pressure from Organization citizens and/or civil society Outcomes respond to pressures from governmental agencies/institutions Trust 1 Footnote SOURCE: Source |

Hinweis der Redaktion

  1. Upper : internet (g2c, g2b, g2g portals), mobile, kiosks, and face to face delivery channels Middle: All services will be transformational, high impact, low cost, and quick turnaround. But to break them down: quick win e-services are usually those in EU, recommended by egovernnment experts; sectorial e-services are identified with Ministerial CIO’s as strategic sectorial priorities; ad hoc projects are already launched and developed projects but maybe not maintained, or not finished, or dropped or already sunk costs to the government. Lower: shared infrastructure unifies government processes and delivers them to citizens through a common secure gateway that includes e-payment, authorization and identity management, access control, sms and email notification