Adre Schreuder

17 Followers

customer satisfaction customer experience customer cem cx customer service sacsi customer relationship management customer engagement loyalty cxbok illusions perception complaints handling customer centricity national index customer complaints customer management

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Aktuellste Beliebteste SlideShares

CX Body of Knowledge presentation 9 Oct 2018

Vor 5 Jahren • 300 Aufrufe

5 Years of The SA-csi National results

Vor 5 Jahren • 192 Aufrufe

CEM Africa 2018 Workshop (Illusion & context)

Vor 5 Jahren • 108 Aufrufe

Institute of Customer Experience (Kenya) - Optimizing Customer Experience (3 Aug 2018)

Vor 5 Jahren • 370 Aufrufe

CXPA Networking event Jhb May 2016 - Overview of Customer Experience in South Africa - 2016

Vor 7 Jahren • 307 Aufrufe