3. WHAT MATTERS TO YOU?
• Measuring performance:
incrementality
• Attribution: rewarding rightly
• Driving performance: the importance
of environment
• Taking it in: influencing the user
• Revealing what matters
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4. ATTRIBUTION: REWARDING RIGHTLY
• Establishing the baseline
• Measuring and attributing only incremental actions
• Giving credit where credit is really due
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8. LESSONS LEARNED
• The treasure chest had “baseline coins”
• Pirates had to find a way to separate baseline coins from their
“incremental loot”
• Knowing each pirate’s effort leads to rewarding rightly
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9. DRIVING PERFORMANCE:
THE IMPORTANCE OF ENVIRONMENT
• Is viewability all that matters?
• Other dimensions that make a difference
– How many times driver sees the billboard?
– How often?
– Is there enough time to read it?
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12. LESSONS LEARNED
• Picking the right place is not that simple
• Consider what’s happening at any given moment
• How big is the opportunity to be noticed and remembered?
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13. TAKING IT IN: INFLUENCING THE USER
• Opportunity does not equal viewability
• Viewability does not equal engagement
• Engagement does not equal action…yet
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17. LESSONS LEARNED
• You are not cured by getting a prescription
• You are also not cured by filling a prescription
• You have a better chance to be cured by taking the
medication as directed
– but then again, different dosages may yield better results
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18. CAUSAL IMPACT OF USER ENGAGEMENT
WITH DIGITAL ADS
• “Natural” A/B test
• Unviewable ads instead of PSAs
• Causal impact of different treatment levels
– Number of ads shown to user
– Total exposure time
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19. AND NOW…REVEALING WHAT MATTERS
Measuring incremental (causal) actions:
• Does the number of exposures matter?
• Does the frequency of exposures matter?
• Does the total exposure duration matter?
• Are two long ads better than ten short ads?
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20. 600K
200K
1 2 3 4 5 6 7 8 9 10 11
Impressions per User
NumberofUsersOverOneWeek
7% of users were served over 5 impressions
2.5% of users were served over 10 impressions
AD FREQUENCY: MOST USERS SAW 1-2 ADS
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21. 700K
120K
1-5 5-15 15-30 30-45 45-60 60-75 75-90 90-120 120-150 >150
Total User Exposure Time (seconds)
NumberofUsersOverOneWeek 57% of users have no viewable impressions
USER EXPOSURE TIME: MOST EXPOSED <5 SEC
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