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#cmi




              Today’s Webinar:
         Keeping Your Stories Straight:
       Aligning Social Media and Content
              Marketing Strategies



#CMI   @juntajoe   @ardath421 @PR_Maven
#cmi




Before We Get Started
• Interact with the presenters anytime – ask questions!
• Type into the “ask a question” text area – click submit.
• The slides will advance automatically throughout the event.
• Having trouble? Click “Help” link below the media player.




#CMI   @juntajoe   @ardath421 @PR_Maven
#cmi




  Hi I’m Joe Pulizzi
  (@juntajoe)




#CMI   @juntajoe   @ardath421 @PR_Maven
#cmi




CMI teaches marketers how to effectively own their
 media channels to attract and retain customers.
        EVENTS               MEDIA        CONSULTING




                           CCO Magazine
#CMI   @juntajoe   @ardath421 @PR_Maven
#cmi




           Sept. 9-12, 2013               Coming AGAIN in 2014!
            Cleveland, OH




#CMI   @juntajoe   @ardath421 @PR_Maven
#cmi



Today’s Agenda:

   • Creating a consistent story
   • Measuring success
   • Examples to get you started




#CMI   @juntajoe   @ardath421 @PR_Maven
#cmi



Today’s Speakers:

           Ardath Albee             Paige Musto
           @ardath421               @PR_Maven




 #CMI   @juntajoe   @ardath421 @PR_Maven
Keeping Your Stories Straight:
  Aligning Social Media and Content
         Marketing Strategies

                                @ardath421

        Ardath Albee
        CEO & B2B Marketing Strategist
        Marketing Interactions, Inc.
About Ardath Albee                                         Clients include:
Storyteller, Die-Hard Writer, Marketing Geek, Strategy Nut

27 years of business management & marketing leadership

        Author of eMarketing Strategies for the Complex Sale

        Industry Speaker, Workshop Leader, Blogger

        Top 50 Marketing & Sales Influencer 2012

Obsessed about helping B2B companies use eMarketing
strategies & contagious content platforms to turn prospects
into buyers.

Believes buyer personas are the key foundational tool for every
content strategy.
www.marketinginteractions.com
                                          @ardath421
Conversation Starters
73% of IT Decision Makers want to discover ideas
they can share and discuss with colleagues. IDG
A Few Things About Humans
Going Au Naturel




              Nurturing programs are
              not defined by your
              database.
Gain Reach With “Natural Nurturing”

                                                      Your Database Has Limits
                    Search
                                   Get Found
                                                                  Email for
       Tweets                  Press Release                      Nurturing



                                 Articles
        Blog
                                                                          Lead
        Posts
                                                                        Database
Connected Conversations      LinkedIn Status/Groups
and Content Pathways                                                Offers for
                                                                    Lead Generation
Orchestrate Progression
Why Consistency Counts
It’s up to you to connect the dots for your prospects.
They will not do it themselves.
Channel Consistency is Critical
  Twitter          Website                Blog

                                How access to colleagues
                                   and data powers
                                     productivity




                                 Improve your customer
                                satisfaction with presence




                                  Shorten your time to
                                  revenue with project
                                      workspaces

Product Focus   Company Focus       Customer Focus
Think “Hubs”
Email
                                                               Twitter
                                                             Facebook
                                                              LinkedIn
                                                              Google+
                                                                WOM



              Gain “Earned” Triggers
#1 for use & influence is information supplied by a peer/colleague
Engagement Is Your Compass
           •   Audience   Use this data
           •   Topics     to inform
                          marketing
           •   Channels   program
           •   Content    design
Thank You!

Ardath Albee, B2B Marketing Strategist
Marketing Interactions, Inc.

Web: www.marketinginteractions.com
Twitter: @ardath421
Blog: http://marketinginteractions.typepad.com

                                  Free Persona Tool
                        www.upcloseandpersona.com
Paige Musto
Sr. Manager, Public Relations & Social Media
paige@act-on.net
@PR_Maven




      www.act-on.com | @ActOnSoftware | #ActOnSW
Embracing the New Speed of Business



  • Growing use and adoption of mobile & social

  • Multiplication of communication channels

  • Increased transparency; always-on

  • Greater accessibility to customers & prospects




KEY: Take advantage of highly visible & relevant chatter/trends to increase brand salience

                           www.act-on.com | @ActOnSoftware | #ActOnSW
Is Agile Marketing Right for Me?


  • Outgrown a static annual plan
  • Experiment + variety
  • Big data, analytics, & KPIs
  • Individuals & interactions
    supersede target markets

  • Collaborate and unify teams


KEY: Unified front at all touch points – continuously adjust to changing conditions
                        www.act-on.com | @ActOnSoftware | #ActOnSW
Metrics for Social Media’s Contribution



  • Total # of leads

  • Volume and share of voice

  • Engagement

  • Frequency of hashtag used




KEY: Many pieces of the puzzle fit together to build the bigger picture
                        www.act-on.com | @ActOnSoftware | #ActOnSW
Building a Calendar Workflow



           Master Campaign Calendar


                   Content Marketing Calendar


                                    Social Ed Calendar


                                                         Share


KEY: Interrelated content that complements and supports your strategy
                       www.act-on.com | @ActOnSoftware | #ActOnSW
Review



• Embracing the New Speed of Business

• Is Agile Marketing Right for Me?

• Metrics for Social Media’s Contribution

• Real World Example

• Building a Calendar Workflow



               www.act-on.com | @ActOnSoftware | #ActOnSW
#cmi




           Questions & Answers
       Keep your questions coming. Type into the
       “ask a question” text area and click submit.




#CMI    @juntajoe   @ardath421 @PR_Maven
#cmi




       Thank you for attending
          today’s webinar!
A link to the archive will be sent to you in a day or two
                     after the event.

  For more on the Content Marketing Institute
          visit: http://ContentMarketingInstitute.com




#CMI   @juntajoe   @ardath421 @PR_Maven

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Keeping Your Stories Straight: Aligning Social Media and Conent Marketing Strategies

  • 1. #cmi Today’s Webinar: Keeping Your Stories Straight: Aligning Social Media and Content Marketing Strategies #CMI @juntajoe @ardath421 @PR_Maven
  • 2. #cmi Before We Get Started • Interact with the presenters anytime – ask questions! • Type into the “ask a question” text area – click submit. • The slides will advance automatically throughout the event. • Having trouble? Click “Help” link below the media player. #CMI @juntajoe @ardath421 @PR_Maven
  • 3. #cmi Hi I’m Joe Pulizzi (@juntajoe) #CMI @juntajoe @ardath421 @PR_Maven
  • 4. #cmi CMI teaches marketers how to effectively own their media channels to attract and retain customers. EVENTS MEDIA CONSULTING CCO Magazine #CMI @juntajoe @ardath421 @PR_Maven
  • 5. #cmi Sept. 9-12, 2013 Coming AGAIN in 2014! Cleveland, OH #CMI @juntajoe @ardath421 @PR_Maven
  • 6. #cmi Today’s Agenda: • Creating a consistent story • Measuring success • Examples to get you started #CMI @juntajoe @ardath421 @PR_Maven
  • 7. #cmi Today’s Speakers: Ardath Albee Paige Musto @ardath421 @PR_Maven #CMI @juntajoe @ardath421 @PR_Maven
  • 8. Keeping Your Stories Straight: Aligning Social Media and Content Marketing Strategies @ardath421 Ardath Albee CEO & B2B Marketing Strategist Marketing Interactions, Inc.
  • 9. About Ardath Albee Clients include: Storyteller, Die-Hard Writer, Marketing Geek, Strategy Nut 27 years of business management & marketing leadership Author of eMarketing Strategies for the Complex Sale Industry Speaker, Workshop Leader, Blogger Top 50 Marketing & Sales Influencer 2012 Obsessed about helping B2B companies use eMarketing strategies & contagious content platforms to turn prospects into buyers. Believes buyer personas are the key foundational tool for every content strategy. www.marketinginteractions.com @ardath421
  • 10. Conversation Starters 73% of IT Decision Makers want to discover ideas they can share and discuss with colleagues. IDG
  • 11. A Few Things About Humans
  • 12. Going Au Naturel Nurturing programs are not defined by your database.
  • 13. Gain Reach With “Natural Nurturing” Your Database Has Limits Search Get Found Email for Tweets Press Release Nurturing Articles Blog Lead Posts Database Connected Conversations LinkedIn Status/Groups and Content Pathways Offers for Lead Generation
  • 15. Why Consistency Counts It’s up to you to connect the dots for your prospects. They will not do it themselves.
  • 16. Channel Consistency is Critical Twitter Website Blog How access to colleagues and data powers productivity Improve your customer satisfaction with presence Shorten your time to revenue with project workspaces Product Focus Company Focus Customer Focus
  • 18. Email Twitter Facebook LinkedIn Google+ WOM Gain “Earned” Triggers #1 for use & influence is information supplied by a peer/colleague
  • 19. Engagement Is Your Compass • Audience Use this data • Topics to inform marketing • Channels program • Content design
  • 20. Thank You! Ardath Albee, B2B Marketing Strategist Marketing Interactions, Inc. Web: www.marketinginteractions.com Twitter: @ardath421 Blog: http://marketinginteractions.typepad.com Free Persona Tool www.upcloseandpersona.com
  • 21. Paige Musto Sr. Manager, Public Relations & Social Media paige@act-on.net @PR_Maven www.act-on.com | @ActOnSoftware | #ActOnSW
  • 22. Embracing the New Speed of Business • Growing use and adoption of mobile & social • Multiplication of communication channels • Increased transparency; always-on • Greater accessibility to customers & prospects KEY: Take advantage of highly visible & relevant chatter/trends to increase brand salience www.act-on.com | @ActOnSoftware | #ActOnSW
  • 23. Is Agile Marketing Right for Me? • Outgrown a static annual plan • Experiment + variety • Big data, analytics, & KPIs • Individuals & interactions supersede target markets • Collaborate and unify teams KEY: Unified front at all touch points – continuously adjust to changing conditions www.act-on.com | @ActOnSoftware | #ActOnSW
  • 24. Metrics for Social Media’s Contribution • Total # of leads • Volume and share of voice • Engagement • Frequency of hashtag used KEY: Many pieces of the puzzle fit together to build the bigger picture www.act-on.com | @ActOnSoftware | #ActOnSW
  • 25. Building a Calendar Workflow Master Campaign Calendar Content Marketing Calendar Social Ed Calendar Share KEY: Interrelated content that complements and supports your strategy www.act-on.com | @ActOnSoftware | #ActOnSW
  • 26. Review • Embracing the New Speed of Business • Is Agile Marketing Right for Me? • Metrics for Social Media’s Contribution • Real World Example • Building a Calendar Workflow www.act-on.com | @ActOnSoftware | #ActOnSW
  • 27. #cmi Questions & Answers Keep your questions coming. Type into the “ask a question” text area and click submit. #CMI @juntajoe @ardath421 @PR_Maven
  • 28. #cmi Thank you for attending today’s webinar! A link to the archive will be sent to you in a day or two after the event. For more on the Content Marketing Institute visit: http://ContentMarketingInstitute.com #CMI @juntajoe @ardath421 @PR_Maven