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ENGAGE	
  &	
  GROW
OVERVIEW
50+ COACHES – 15 COUNTRIES
MENTOR COACH
MIND | BODY
BUSINESS EDUCATION
HEART | SPIRIT
EMPLOYEE ACTIVATION
INCREASING THE LEVEL OF
ENGAGED EMPLOYEES
CORPORATE &
GOVERNMENT
+361%
SMALL & MEDIUM
ENTERPRISE
+172%
WHAT CLIENTS SAY
WHAT CLIENTS SAY
WELCOME TO THE
‘GROUP ACTIVATION SYSTEM’
WHAT IS THE
‘GROUP ACTIVATION SYSTEMTM’
Traditional Trainingisnow proven to be OLD and SLOW.
There is now a MUCH QUICKER AND MORE POWERFUL way to to create
organisational change,it’scalled a GROUP ACTIVATION SYSTEM (GAS)
It is a weekly, facilitated group session that is customised for any business.
This weekly session, refreshes: 1) Systems, 2) Behavioursand 3) Culture.
We do this by offering 12 ‘Engagement Keys’ that are customised
for the business within that session.
What is an ‘Engagement Key’?
It’s an exercise to engage teamsin a specific way.’
81 TEAMS
42 GRAND FINALS
27 PREMIERSHIP WINS
‘GROUP ACTIVATION SYSTEM’
This	
  Program	
  is	
  Not…
Another Workshop
Personality Profiling
Traditional Training
Institutional Thinking
Boring
Out-dated
How	
  Business	
  Has	
  Changed
How	
  Business	
  Has	
  Changed
How	
  Business	
  Has	
  Changed
THE	
  AGE	
  OF	
  TEAMS
WORLDWIDE 13% OF EMPLOYEES
ARE ENGAGED AT WORK
Engaged Disengaged Actively Disengaged
WHO IS ROWING YOUR BOAT?
6 – CREATIVE EXCITEMENT
5 – WHOLEHEARTEDLY COMMITTED
4 – CHEERFUL COOPERATION
3 – WILLING COMPLIANCE
2 – CONSCIOUS DISOBEDIENCE
1 – REBEL OR ABOUT TO QUIT
6 LEVELS OF EMPLOYEE ENGAGEMENT
5 – ACCOMPLISHED LEADER
4 – RESPECTED LEADER
3 – MANAGER LEADER
2 – DISRESPECTED MANAGER
1 – DISLIKED MANAGER
5 LEVELS OF LEADERSHIP
Workshops / Training
One on One Coaching
More Money
Personality Profiling
Workshops / Training
One on One Coaching
More Money
Personality Profiling
7 Key Neurological
Motivators
Pain
Pleasure
Reward
Punishment
Self-direction
Self-improvement
Transcendent Purpose
6 Core Human
Needs
Love&Connection
Variety
Certainty
Growth
Significance
Contribution
10% of what we READ
20% of what we HEAR
30% of what we SEE
70% of what we DISCUSS
80% of what we EXPERIENCE
95% of what we TEACH OTHERS
Understand How
We Learn the Quickest
BRAIN SCIENCE
SHEEP
ME
WE
ORGANISATIONAL SUCCESS MODEL
1 / 1.5 Hour Per Week
Weekly Facilitated Group Sessions
All Action - No Pens & Paper
Impacts All Employees and Clients (150-200)
‘GROUP ACTIVATION SYSTEM’
Collective Buy-in
& Accountability
Staff & Client
Engagement
Strategy
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Growth of
Individual Behaviours
Individual Personalised
Goal Setting
An Emerging
Leaders Pipeline
Presenting
Best Practice
Share the
Chairperson
Unearth Creative
Thinking &
Innovation
Brand Awareness
& Social Responsibility
Engagement
Keys
Collective Buy-in
& Accountability
Engagement
Keys
OUR	
  Model
Processors
Systems
Governance
Products
Procedures
Behaviours
Engagement
Communication
Leadership
Culture
ONE SIMPLE QUESTION….
WHAT NEEDS TO IMPROVE?
The	Heart The	Brain
Communications	(7) Processes	(5)
(Internal	&	with	field	employees) (Standard	Operating	Procedures	&	Job	Descriptions)
Accountability	&	Commitment	(6) Goal	Setting	(3)
(Everyone	on	the	same	page	&	assist	each	other	more) (Personal	goals	&	company	goals)
Culture	(6) Reward	Systems	(3)
(Honesty,	Positivity,	Respect,	Care) (Improved	Benefit	Options,	Reward	System,	Flex-time)
Relationships	(4) Information	(2)
(Internal	&	with	field	employees) (Quality	&	Reliability)
Responsibility	/	Dependability	(2) Opportunity	(2)
(Be	there	more	for	each	other) (Career	Advancement	Plan,	Training	for	Skills	and	Advancement)
Leadership	(2) Improved	Customer	Service	(1)
(All	to	become	better	leaders,	build	more	leaders) (What	systems	do	we	have	for	incoming	calls)
Areas for Growth
DOCUMENT 2 - SCOREBOARD
LEADER	1 LEADER	2 LEADER	3 LEADER	4 LEADER	5 LEADER	6 LEADER	7 LEADER	8 LEADER	9 LEADER	10 LEADER	11
WEEK
Simon	
Myers
Jo	Mills
Nicole	
Conradi
Michael	
RH
John-Paul	
Aziz
John	
Wheatley
Michael	
Downes
Jules	
Tahan
Patrick	
Brown
Stuart	
Wilson
Raphael	
Ruz
2
3
4
5
6
7
8
9
10
11
*Sample
1.	Remove	all	the	information	and	start	from	scratch.	Add	all	the	names	at	the	top	of	the	sheet.	
2.	This	needs	to	be	presented	each	week.
©	2015	Engage	&	Grow
EVERYONE	
DELIVERED	
THIS	WEEK
RUNNING	WEEKLY	TALLY	-	LEADERSHIP	ACTS	DELIVERED	
COMPLETED	ALL	CHOSEN	TASKS
DID	NOT	COMPLETE	ALL	CHOSEN	TASKS
Collective Buy-in
& Accountability
Collective Behavioral
Benchmarking
Engagement
Keys
Behavioral	
  BENCHMARKING
BEHAVIORS
Fun
Proactive
Professional
Team First
Caring
Honest
Respectful
Friendly
Ethical
Integral
Accountable
VALUES
Quality
Community
Service
Family
Industry Leader
National Leader
Entrepreneurship
Mentoring
Innovation
Safety
Client First
Collective Buy-in
& Accountability
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Engagement
Keys
REWARD & RECOGNITION
WEEK 2 3 4 5 6 7 8 9 10 11 12 TOTAL
Jo	Mills 2 1 2 3 1 9
John	Wheatley 1 1 1 2 2 3 10
Jules	Tahan 1 2 3 2 8
Michael	Downes 3 1 1 3 1 9
Michael	Ranga-Heka 1 1 1 1 3 3 10
Nicole	Conradi 1 1 2 2 1 2 9
Patrick	Brown 1 3 3 3 2 12
Raphael	Ruz 2 2 2 1 1 3 1 12
Simon	Myers 2 1 1 1 2 1 8
Stuart	Wilson 1 1 1 3
10 10 10 10 10 20 10 10 0 0 0
*Sample
1.	Remove	all	the	information	and	start	from	scratch.	Add	all	the	names	at	the	side	of	the	sheet.	
2.	This	needs	to	be	presented	each	week.
PEER	ASSESSED	REWARD	&	RECOGNITION	NOMINATIONS
REWARD & RECOGNITION
Collective Buy-in
& Accountability
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Presenting
Best Practice
Engagement
Keys
Collective Buy-in
& Accountability
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Presenting
Best Practice
Engagement
Keys
Collective Buy-in
& Accountability
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Growth of
Individual Behaviours
Presenting
Best Practice
Engagement
Keys
Collective Buy-in
& Accountability
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Growth of
Individual Behaviours
Individual
Personalised
Goal Setting
Presenting
Best Practice
Engagement
Keys
Collective Buy-in
& Accountability
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Growth of
Individual Behaviours
Individual
Personalised
Goal Setting
Presenting
Best Practice
Engagement
Keys
An Emerging
Leaders Pipeline
Collective Buy-in
& Accountability
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Growth of
Individual Behaviours
Individual
Personalised
Goal Setting
An Emerging
Leaders Pipeline
Presenting
Best Practice
Share the
Chairperson
Engagement
Keys
Collective Buy-in
& Accountability
Staff & Client
Engagement
Strategy
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Growth of
Individual Behaviours
Individual
Personalised
Goal Setting
An Emerging
Leaders Pipeline
Presenting
Best Practice
Share the
Chairperson
Engagement
Keys
STAFF ENGAGEMENT
Sandrine Jouffre
Krystelle Dumesny
Rebecca Vickery
Joel Del Castillo
Mat Moore
Suzanne Twohill
Aaron Powles
Jason Fahy
Lily Feng
Adam Georgeson
Petrina Marshall
Diana Manzi
Rebecca Chik
Tony Ma
Esther Godoy
Jonathan Grasso
Nicole Papdopoulos
Mat Moore
Chelsea Vo
Paul Warren
JamesVella
Noel Pollara
Gavin Dintle
Lisa Brown
MARKETING SALES IT ACCOUNTS
Louise Potter
Jane Smith
Minh Tran
Amy Wong
ADMIN
Cristian Mcheileh
Ben Spence
Mat Moore
Jason Fahy
Daniel Moodie
Sandrine Jouffre
WAREHOUSE
CLIENT ENGAGEMENT
Collective Buy-in
& Accountability
Staff & Client
Engagement
Strategy
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Growth of
Individual Behaviours
Individual
Personalised
Goal Setting
An Emerging
Leaders Pipeline
Presenting
Best Practice
Share the
Chairperson
Brand Awareness
& Social
Responsibility
Engagement
Keys
Collective Buy-in
& Accountability
Staff & Client
Engagement
Strategy
Peer Reward &
Recognition
(daily / weekly)
Collective Behavioral
Benchmarking
Shared Stories to
Ensure Human
Understanding
Growth of
Individual Behaviours
Individual
Personalised
Goal Setting
An Emerging
Leaders Pipeline
Presenting
Best Practice
Share the
Chairperson
Unearth Creative
Thinking &
Innovation
Brand Awareness
& Social
Responsibility
Engagement
Keys
WELCOME TO THE
‘GROUP ACTIVATION SYSTEM’
CRITICAL INFORMATION (3 KPI’S)
GROUP ACTIVATION PROGRAMS
GROUP ACTIVATION PROGRAMS
PRE PROGRAM SURVEYS
EMPLOYEE ENGAGEMENT SURVEYS
POST PROGRAM SURVEYS
A	
  BIT	
  ABOUT	
  ACTIONCOACH
The	
  World’s	
  #1	
  Business	
  Coaching	
  Franchise
…with	
  a	
  Purpose
• Accelerate Success Through Proven Systems
• Increase	
  Employee	
  Engagement	
  in	
  12	
  Weeks
• Business	
   People	
  who	
  Coach,	
   Train,	
   Facilitate
• Started	
  in	
  1993	
  by	
  Brad	
  Sugars
• More	
  than	
  800	
  offices	
   in	
  75	
  countries
• Award-­‐winning	
   brand
• Top	
  50	
  Business	
   Services Co	
  (Franchise Business	
   Review 2015)
• Top	
  Multi-­‐Unit Franchise (Franchise Business	
   Review 2014)
• #18	
  in	
  Franchise Satisfaction (Franchise Business	
   Review 2014)	
  
• #	
  1	
  Business	
   Coaching Franchise (Entrepreneurs Magazine	
   2014)
• Winner	
  of	
  the	
  International	
   Business	
   Awards	
  (Stevie	
   Awards	
  
2009)
• Finalist for Most Innovative Company (Stevie Awards 2009)
Indonesia Firm of the Year 2014
Global Hall of Fame 2014
IntegrityCOACH 2014
Coach of theYear 2013
Executive Coach of theYear 2012
TeamCOACH of theYear 2012
NetworkCOACH of theYear 2012
Indonesia ImprovementAward 2012
AbundanceCOACH 2009
ActionMANAward 2008
CYNTHIA	
  WIHARDJA
Global	
  Hall	
  of	
  Fame
• Creating	
   purposeful,	
  world-­‐class leaders
• Sales,	
   Management,	
   Business	
   Turnaround
• Global	
  Trainer	
   &	
  Coach’s	
   Coach	
  in	
  15	
  countries	
   in	
  Asia,	
  Europe,	
  
Australia,	
  and	
  Americas
• Author “it’s My Career.	
   I	
  Decide”
• Master	
   NLP	
  Practitioner,	
   Business	
   &	
  Executive	
   Coach,	
  
Entrepreneur,	
   Investor
• Firm	
  Owner	
  of	
  ActionCOACH	
  South	
  Jakarta
• First	
  woman	
   in	
  the	
   ActionCOACH	
  Hall	
  of	
  Fame (Aug	
  2014)
For	
  any	
  questions	
  about	
  this	
  presentation,	
  please	
  contact	
  me	
  at	
  cynthiawihardja@actioncoach.com	
  
PRIJONO	
  NUGROHO
Global	
  Hall	
  of	
  Fame
• Inducted	
   to	
  ActionCOACH Hall	
  of	
  Fame (2015)
• Asia/Pacific	
   Executive	
   Coach	
   of	
  the	
  Year	
   2012
• Global	
  Coach	
   of	
  the	
  Year	
   2011	
  &	
  2012
• Global	
  Executive	
   Coach	
   of	
  the	
  Year	
   2011
• Rank	
  #	
  1	
  Top	
  100	
  Global	
   Coach	
  2010
• Engage	
   &	
  Grow	
  Certified	
   Coach
• Firm	
  Owner	
  of	
  ActionCOACH	
  South	
  Jakarta
YUNITA	
  TANIWANGSA
Team	
  Engagement	
  Mentor	
  Coach
• DISC	
  Certified	
   Coach	
   &	
  Facilitator
• Engage	
   &	
  Grow	
  Mentor	
  Coach	
  
• Human	
   Capital	
  Strategist experienced in
Organizational Design
• Experienced Facilitator for Leadership Strategy
Sessions,	
   Planning Sessions ,	
  &	
  Team Alignment
• Aligned Change Management	
   initiatives with technology and
other support functions
• Track	
  record	
  of	
  increasing	
   Team	
   Engagement	
   &	
  Alignment
MARVIN	
  SUWARSO
Executive	
  Coach	
  of	
  the	
  Year
• Experienced business &	
  executive coach,
facilitator &	
  trainer with global	
  client base
• Working with three of	
  the foremost business
thinkers in	
  the world:	
  Ken	
  Blanchard,	
   Brad	
  Sugars
&	
  Marshall	
   Goldsmith
• Multinational corporate working experience
in	
  the USA	
  and	
  Indonesia
• 17	
  years of	
  entrepreneurship experience and	
  leading
all	
  business	
   functions
• Mentor	
  Coach	
   for	
  Engage	
   &	
  Grow	
  Program
• Firm	
  Owner	
  of	
  ActionCOACH	
  South	
  Jakarta
Proud	
  to	
  have	
  served	
  these	
  clients	
  &	
  more…	
  
Proud	
  to	
  have	
  served	
  these	
  clients	
  &	
  more…	
  
Proud	
  to	
  have	
  served	
  these	
  clients	
  &	
  more…	
  
“ActionCOACH has	
  supported	
   &	
  developed	
  us	
  in	
  our	
  personal	
  growth	
   for	
  
improved	
   performance.	
  We	
  have	
  changed	
  from	
  being	
  complacent	
   to	
  one	
  
that	
  is	
  ACTION	
  ORIENTED.”	
  –Sunpride
Bugiarto Utama Martin	
  Widjaja Tony	
  Tong
President	
   Director Operational	
   Director Finance	
  	
  Director	
  
THANK	
  YOU

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Proven Way to Improve Team Engagement in 12 Weeks

  • 2. 50+ COACHES – 15 COUNTRIES MENTOR COACH
  • 3. MIND | BODY BUSINESS EDUCATION HEART | SPIRIT EMPLOYEE ACTIVATION
  • 4. INCREASING THE LEVEL OF ENGAGED EMPLOYEES CORPORATE & GOVERNMENT +361% SMALL & MEDIUM ENTERPRISE +172%
  • 7. WELCOME TO THE ‘GROUP ACTIVATION SYSTEM’
  • 8. WHAT IS THE ‘GROUP ACTIVATION SYSTEMTM’ Traditional Trainingisnow proven to be OLD and SLOW. There is now a MUCH QUICKER AND MORE POWERFUL way to to create organisational change,it’scalled a GROUP ACTIVATION SYSTEM (GAS) It is a weekly, facilitated group session that is customised for any business. This weekly session, refreshes: 1) Systems, 2) Behavioursand 3) Culture. We do this by offering 12 ‘Engagement Keys’ that are customised for the business within that session. What is an ‘Engagement Key’? It’s an exercise to engage teamsin a specific way.’
  • 9. 81 TEAMS 42 GRAND FINALS 27 PREMIERSHIP WINS ‘GROUP ACTIVATION SYSTEM’
  • 10. This  Program  is  Not… Another Workshop Personality Profiling Traditional Training Institutional Thinking Boring Out-dated
  • 11.
  • 12. How  Business  Has  Changed
  • 13. How  Business  Has  Changed
  • 14. How  Business  Has  Changed
  • 15. THE  AGE  OF  TEAMS
  • 16. WORLDWIDE 13% OF EMPLOYEES ARE ENGAGED AT WORK
  • 17. Engaged Disengaged Actively Disengaged WHO IS ROWING YOUR BOAT?
  • 18. 6 – CREATIVE EXCITEMENT 5 – WHOLEHEARTEDLY COMMITTED 4 – CHEERFUL COOPERATION 3 – WILLING COMPLIANCE 2 – CONSCIOUS DISOBEDIENCE 1 – REBEL OR ABOUT TO QUIT 6 LEVELS OF EMPLOYEE ENGAGEMENT
  • 19. 5 – ACCOMPLISHED LEADER 4 – RESPECTED LEADER 3 – MANAGER LEADER 2 – DISRESPECTED MANAGER 1 – DISLIKED MANAGER 5 LEVELS OF LEADERSHIP
  • 20. Workshops / Training One on One Coaching More Money Personality Profiling
  • 21. Workshops / Training One on One Coaching More Money Personality Profiling
  • 22. 7 Key Neurological Motivators Pain Pleasure Reward Punishment Self-direction Self-improvement Transcendent Purpose 6 Core Human Needs Love&Connection Variety Certainty Growth Significance Contribution 10% of what we READ 20% of what we HEAR 30% of what we SEE 70% of what we DISCUSS 80% of what we EXPERIENCE 95% of what we TEACH OTHERS Understand How We Learn the Quickest BRAIN SCIENCE
  • 24.
  • 25. 1 / 1.5 Hour Per Week Weekly Facilitated Group Sessions All Action - No Pens & Paper Impacts All Employees and Clients (150-200) ‘GROUP ACTIVATION SYSTEM’
  • 26. Collective Buy-in & Accountability Staff & Client Engagement Strategy Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Growth of Individual Behaviours Individual Personalised Goal Setting An Emerging Leaders Pipeline Presenting Best Practice Share the Chairperson Unearth Creative Thinking & Innovation Brand Awareness & Social Responsibility Engagement Keys
  • 30. WHAT NEEDS TO IMPROVE? The Heart The Brain Communications (7) Processes (5) (Internal & with field employees) (Standard Operating Procedures & Job Descriptions) Accountability & Commitment (6) Goal Setting (3) (Everyone on the same page & assist each other more) (Personal goals & company goals) Culture (6) Reward Systems (3) (Honesty, Positivity, Respect, Care) (Improved Benefit Options, Reward System, Flex-time) Relationships (4) Information (2) (Internal & with field employees) (Quality & Reliability) Responsibility / Dependability (2) Opportunity (2) (Be there more for each other) (Career Advancement Plan, Training for Skills and Advancement) Leadership (2) Improved Customer Service (1) (All to become better leaders, build more leaders) (What systems do we have for incoming calls) Areas for Growth
  • 31. DOCUMENT 2 - SCOREBOARD LEADER 1 LEADER 2 LEADER 3 LEADER 4 LEADER 5 LEADER 6 LEADER 7 LEADER 8 LEADER 9 LEADER 10 LEADER 11 WEEK Simon Myers Jo Mills Nicole Conradi Michael RH John-Paul Aziz John Wheatley Michael Downes Jules Tahan Patrick Brown Stuart Wilson Raphael Ruz 2 3 4 5 6 7 8 9 10 11 *Sample 1. Remove all the information and start from scratch. Add all the names at the top of the sheet. 2. This needs to be presented each week. © 2015 Engage & Grow EVERYONE DELIVERED THIS WEEK RUNNING WEEKLY TALLY - LEADERSHIP ACTS DELIVERED COMPLETED ALL CHOSEN TASKS DID NOT COMPLETE ALL CHOSEN TASKS
  • 32. Collective Buy-in & Accountability Collective Behavioral Benchmarking Engagement Keys
  • 34. Collective Buy-in & Accountability Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Engagement Keys
  • 35. REWARD & RECOGNITION WEEK 2 3 4 5 6 7 8 9 10 11 12 TOTAL Jo Mills 2 1 2 3 1 9 John Wheatley 1 1 1 2 2 3 10 Jules Tahan 1 2 3 2 8 Michael Downes 3 1 1 3 1 9 Michael Ranga-Heka 1 1 1 1 3 3 10 Nicole Conradi 1 1 2 2 1 2 9 Patrick Brown 1 3 3 3 2 12 Raphael Ruz 2 2 2 1 1 3 1 12 Simon Myers 2 1 1 1 2 1 8 Stuart Wilson 1 1 1 3 10 10 10 10 10 20 10 10 0 0 0 *Sample 1. Remove all the information and start from scratch. Add all the names at the side of the sheet. 2. This needs to be presented each week. PEER ASSESSED REWARD & RECOGNITION NOMINATIONS
  • 37. Collective Buy-in & Accountability Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Presenting Best Practice Engagement Keys
  • 38. Collective Buy-in & Accountability Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Presenting Best Practice Engagement Keys
  • 39. Collective Buy-in & Accountability Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Growth of Individual Behaviours Presenting Best Practice Engagement Keys
  • 40. Collective Buy-in & Accountability Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Growth of Individual Behaviours Individual Personalised Goal Setting Presenting Best Practice Engagement Keys
  • 41. Collective Buy-in & Accountability Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Growth of Individual Behaviours Individual Personalised Goal Setting Presenting Best Practice Engagement Keys An Emerging Leaders Pipeline
  • 42. Collective Buy-in & Accountability Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Growth of Individual Behaviours Individual Personalised Goal Setting An Emerging Leaders Pipeline Presenting Best Practice Share the Chairperson Engagement Keys
  • 43. Collective Buy-in & Accountability Staff & Client Engagement Strategy Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Growth of Individual Behaviours Individual Personalised Goal Setting An Emerging Leaders Pipeline Presenting Best Practice Share the Chairperson Engagement Keys
  • 44. STAFF ENGAGEMENT Sandrine Jouffre Krystelle Dumesny Rebecca Vickery Joel Del Castillo Mat Moore Suzanne Twohill Aaron Powles Jason Fahy Lily Feng Adam Georgeson Petrina Marshall Diana Manzi Rebecca Chik Tony Ma Esther Godoy Jonathan Grasso Nicole Papdopoulos Mat Moore Chelsea Vo Paul Warren JamesVella Noel Pollara Gavin Dintle Lisa Brown MARKETING SALES IT ACCOUNTS Louise Potter Jane Smith Minh Tran Amy Wong ADMIN Cristian Mcheileh Ben Spence Mat Moore Jason Fahy Daniel Moodie Sandrine Jouffre WAREHOUSE
  • 46. Collective Buy-in & Accountability Staff & Client Engagement Strategy Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Growth of Individual Behaviours Individual Personalised Goal Setting An Emerging Leaders Pipeline Presenting Best Practice Share the Chairperson Brand Awareness & Social Responsibility Engagement Keys
  • 47. Collective Buy-in & Accountability Staff & Client Engagement Strategy Peer Reward & Recognition (daily / weekly) Collective Behavioral Benchmarking Shared Stories to Ensure Human Understanding Growth of Individual Behaviours Individual Personalised Goal Setting An Emerging Leaders Pipeline Presenting Best Practice Share the Chairperson Unearth Creative Thinking & Innovation Brand Awareness & Social Responsibility Engagement Keys
  • 48. WELCOME TO THE ‘GROUP ACTIVATION SYSTEM’
  • 55.
  • 56. A  BIT  ABOUT  ACTIONCOACH
  • 57. The  World’s  #1  Business  Coaching  Franchise …with  a  Purpose • Accelerate Success Through Proven Systems • Increase  Employee  Engagement  in  12  Weeks • Business   People  who  Coach,   Train,   Facilitate • Started  in  1993  by  Brad  Sugars • More  than  800  offices   in  75  countries • Award-­‐winning   brand • Top  50  Business   Services Co  (Franchise Business   Review 2015) • Top  Multi-­‐Unit Franchise (Franchise Business   Review 2014) • #18  in  Franchise Satisfaction (Franchise Business   Review 2014)   • #  1  Business   Coaching Franchise (Entrepreneurs Magazine   2014) • Winner  of  the  International   Business   Awards  (Stevie   Awards   2009) • Finalist for Most Innovative Company (Stevie Awards 2009)
  • 58. Indonesia Firm of the Year 2014 Global Hall of Fame 2014 IntegrityCOACH 2014 Coach of theYear 2013 Executive Coach of theYear 2012 TeamCOACH of theYear 2012 NetworkCOACH of theYear 2012 Indonesia ImprovementAward 2012 AbundanceCOACH 2009 ActionMANAward 2008
  • 59. CYNTHIA  WIHARDJA Global  Hall  of  Fame • Creating   purposeful,  world-­‐class leaders • Sales,   Management,   Business   Turnaround • Global  Trainer   &  Coach’s   Coach  in  15  countries   in  Asia,  Europe,   Australia,  and  Americas • Author “it’s My Career.   I  Decide” • Master   NLP  Practitioner,   Business   &  Executive   Coach,   Entrepreneur,   Investor • Firm  Owner  of  ActionCOACH  South  Jakarta • First  woman   in  the   ActionCOACH  Hall  of  Fame (Aug  2014) For  any  questions  about  this  presentation,  please  contact  me  at  cynthiawihardja@actioncoach.com  
  • 60. PRIJONO  NUGROHO Global  Hall  of  Fame • Inducted   to  ActionCOACH Hall  of  Fame (2015) • Asia/Pacific   Executive   Coach   of  the  Year   2012 • Global  Coach   of  the  Year   2011  &  2012 • Global  Executive   Coach   of  the  Year   2011 • Rank  #  1  Top  100  Global   Coach  2010 • Engage   &  Grow  Certified   Coach • Firm  Owner  of  ActionCOACH  South  Jakarta
  • 61. YUNITA  TANIWANGSA Team  Engagement  Mentor  Coach • DISC  Certified   Coach   &  Facilitator • Engage   &  Grow  Mentor  Coach   • Human   Capital  Strategist experienced in Organizational Design • Experienced Facilitator for Leadership Strategy Sessions,   Planning Sessions ,  &  Team Alignment • Aligned Change Management   initiatives with technology and other support functions • Track  record  of  increasing   Team   Engagement   &  Alignment
  • 62. MARVIN  SUWARSO Executive  Coach  of  the  Year • Experienced business &  executive coach, facilitator &  trainer with global  client base • Working with three of  the foremost business thinkers in  the world:  Ken  Blanchard,   Brad  Sugars &  Marshall   Goldsmith • Multinational corporate working experience in  the USA  and  Indonesia • 17  years of  entrepreneurship experience and  leading all  business   functions • Mentor  Coach   for  Engage   &  Grow  Program • Firm  Owner  of  ActionCOACH  South  Jakarta
  • 63. Proud  to  have  served  these  clients  &  more…  
  • 64. Proud  to  have  served  these  clients  &  more…  
  • 65. Proud  to  have  served  these  clients  &  more…   “ActionCOACH has  supported   &  developed  us  in  our  personal  growth   for   improved   performance.  We  have  changed  from  being  complacent   to  one   that  is  ACTION  ORIENTED.”  –Sunpride Bugiarto Utama Martin  Widjaja Tony  Tong President   Director Operational   Director Finance    Director