The document discusses the importance of personality development through effective interpersonal communication. It introduces Johari's Window model which describes the open, hidden, blind, and unknown aspects of one's personality known to oneself and others. Developing self-awareness and engaging in self-disclosure can help enlarge the open area through communication. Listening skills, assertiveness, treating others with respect, and social intelligence are key to building strong relationships.
2. Contents of the Presentation
What is Personality?
Johari’s Window
Communication with the Self
Interpersonal Communication
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3. Personality
Is made up of the characteristic patterns
of thoughts, feelings, and behavior that
make a person unique
Arises from within the individual and
remains fairly consistent throughout life.
Identity of the person
Sum total of what you stand for
All your shades
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4. Personality from inside &
outside
From the inside:
This is the person you think you are
Defined by your hopes, dreams,
aspirations, goals, and intentions
From the outside
This is your reputation
The person others think you are
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5. Manifestation of Personality
Personality not only influences how we
react to our environment, it also causes us
to behave in certain ways
Our personalities are demonstrated
through our behavior, thoughts, feelings,
and interactions with others
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6. The desired personality
Should conform to your model of self-
esteem
Should give you the legitimacy through
social recognition
Should be enduring
Should be seen as a valued entity by
others
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7. Scope of Personality
Development
To reduce the gap between
what you are and what you
want to be
This requires a continual
communication with the
others and with your own self
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8. CIMI
One of the most influential tools to assist
us understand ourselves and our
personality is the JOHARI Window. The
tool was developed by three American
psychologists—JOSEPH, LUFT AND HARRY
INGHAM
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10. I know and others too know
This is the open side of my
personality
Let me get a feedback on how
it is perceived
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11. I know but others don’t know
This is the hidden side of my personality
Let me bring it out if I sincerely believe in
its worthiness
Let me work on it till it is no more an
embarrassment to me
The communication process itself helps
me to bring these aspects out
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12. I don’t know but others know
I am blind to this part of my personality
It is most likely a weak spot which is either
Exploited by others
Tolerated by others despite its negativity
Considered inconsequential
Solicit communication about it both
directly and indirectly
As ones level of confidence and self
esteem develops, one may actively invite
others to comment on one's blind spots.
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13. I don’t know and others don’t
know too
This is the unknown part of
my personality
Will be revealed when
situations develop
(e.g.: Your character in
adversity)
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14. Enlarging the open quadrant
Self-disclosure: A give and take process
between me and the people
As I share something about myself and if
the other party is interested in getting to
know me, they will reciprocate
An interaction between two parties can
be modeled dynamically as two active
Johari windows
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15. Some communication tips
Be a patient listener
Know the games being played if any
Understand body language
Read between the lines
Work upon the feedback
Communicate the corrective actions
you have taken
Come out as a genuine person
Relate from a position of strength, not
duress
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16. CIMI
Interpersonal Communication
Communication that occurs between
persons
Verbal communication
Communication is about people—people
have feelings-be careful on what you
verbalize
grooming, fit and quality of clothes, styles
and color and appropriateness
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17. CIMI
Non- Verbal Communication
Professional appearance – first
impressions are important
7% of your information, feelings and
attitudes are conveyed by spoken words,
voice 38%, body language 55%--
SMILE,HANDSHAKE, POSTURE, EYE
CONTACT, USE OF SPACE, TOUCH, TONE
OF VOICE
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19. CIMI
Interpersonal
communication styles
Passive---I do not feel entitled to
rights
Assertive—I exercise and extend
rights and responsibilities
Aggressive----I demand but do not
extend rights, I does not accept
responsibilities
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20. CIMI
Listening skills
Listen with an objective, actively and analytically
Listen empathetically
Listen to meaning of words and don’t be influenced by other
variables
Don’t fake attention
Don’t interrupt
Listen for facts
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23. CIMI
About me
Find time for yourself and don’t be
bogged down with all the activities of
the organization
Avoid getting lonely at the top by
delegating
Spread responsibilities to empower
staff
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