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CIMI
INTERPERSONAL COMMUNICATION FOR
PERSONALITY DEVELOPMENT
BY
ABBY ETIQUETTE AND CAREER
PURSUIT
Contents of the Presentation
 What is Personality?
 Johari’s Window
 Communication with the Self
 Interpersonal Communication
2
Personality
Is made up of the characteristic patterns
of thoughts, feelings, and behavior that
make a person unique
Arises from within the individual and
remains fairly consistent throughout life.
Identity of the person
Sum total of what you stand for
All your shades
3
Personality from inside &
outside
From the inside:
This is the person you think you are
Defined by your hopes, dreams,
aspirations, goals, and intentions
From the outside
This is your reputation
The person others think you are
4
Manifestation of Personality
Personality not only influences how we
react to our environment, it also causes us
to behave in certain ways
Our personalities are demonstrated
through our behavior, thoughts, feelings,
and interactions with others
5
The desired personality
Should conform to your model of self-
esteem
Should give you the legitimacy through
social recognition
Should be enduring
Should be seen as a valued entity by
others
6
Scope of Personality
Development
To reduce the gap between
what you are and what you
want to be
This requires a continual
communication with the
others and with your own self
7
CIMI
One of the most influential tools to assist
us understand ourselves and our
personality is the JOHARI Window. The
tool was developed by three American
psychologists—JOSEPH, LUFT AND HARRY
INGHAM
8
Johari’s Window
(Joseph Luft and Harry
Ingham)
9
•I Know
•Others know
•I know
•Others don’t know
•I don’t know
•Others know
•I don’t know
•Others don’t know
Open Hidden
Blind Unknown
I know and others too know
This is the open side of my
personality
Let me get a feedback on how
it is perceived
1
0
I know but others don’t know
This is the hidden side of my personality
Let me bring it out if I sincerely believe in
its worthiness
Let me work on it till it is no more an
embarrassment to me
The communication process itself helps
me to bring these aspects out
1
1
I don’t know but others know
I am blind to this part of my personality
It is most likely a weak spot which is either
Exploited by others
Tolerated by others despite its negativity
Considered inconsequential
Solicit communication about it both
directly and indirectly
As ones level of confidence and self
esteem develops, one may actively invite
others to comment on one's blind spots.
1
2
I don’t know and others don’t
know too
 This is the unknown part of
my personality
 Will be revealed when
situations develop
(e.g.: Your character in
adversity)
1
3
Enlarging the open quadrant
Self-disclosure: A give and take process
between me and the people
As I share something about myself and if
the other party is interested in getting to
know me, they will reciprocate
An interaction between two parties can
be modeled dynamically as two active
Johari windows
1
4
Some communication tips
Be a patient listener
Know the games being played if any
Understand body language
Read between the lines
Work upon the feedback
Communicate the corrective actions
you have taken
Come out as a genuine person
Relate from a position of strength, not
duress
1
5
CIMI
Interpersonal Communication
Communication that occurs between
persons
Verbal communication
Communication is about people—people
have feelings-be careful on what you
verbalize
grooming, fit and quality of clothes, styles
and color and appropriateness
1
6
CIMI
Non- Verbal Communication
Professional appearance – first
impressions are important
7% of your information, feelings and
attitudes are conveyed by spoken words,
voice 38%, body language 55%--
SMILE,HANDSHAKE, POSTURE, EYE
CONTACT, USE OF SPACE, TOUCH, TONE
OF VOICE
1
7
CIMI
Interpersonal Relations
Good interpersonal communication
leads to: positive good relations
Good working relations
Increases staff morale
1
8
CIMI
Interpersonal
communication styles
Passive---I do not feel entitled to
rights
Assertive—I exercise and extend
rights and responsibilities
Aggressive----I demand but do not
extend rights, I does not accept
responsibilities
1
9
CIMI
Listening skills
 Listen with an objective, actively and analytically
 Listen empathetically
 Listen to meaning of words and don’t be influenced by other
variables
 Don’t fake attention
 Don’t interrupt
 Listen for facts
2
0
CIMI
Building relationships through
communication
Treat people with respect
Relating well irrespective of
personality or level
Being sensitive to others
needs
2
1
CIMI
Social intelligence
Understand others and act
wisely
respond wisely and
understand what is happening
in the world
Recognize personal ignorance
2
2
CIMI
About me
Find time for yourself and don’t be
bogged down with all the activities of
the organization
Avoid getting lonely at the top by
delegating
Spread responsibilities to empower
staff
2
3
2
4

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HOW PERSONALITY DEVELOPMENT IS IMPROVED BY COMMUNICATION AT WORKPLACE . ppt

  • 1. CIMI INTERPERSONAL COMMUNICATION FOR PERSONALITY DEVELOPMENT BY ABBY ETIQUETTE AND CAREER PURSUIT
  • 2. Contents of the Presentation  What is Personality?  Johari’s Window  Communication with the Self  Interpersonal Communication 2
  • 3. Personality Is made up of the characteristic patterns of thoughts, feelings, and behavior that make a person unique Arises from within the individual and remains fairly consistent throughout life. Identity of the person Sum total of what you stand for All your shades 3
  • 4. Personality from inside & outside From the inside: This is the person you think you are Defined by your hopes, dreams, aspirations, goals, and intentions From the outside This is your reputation The person others think you are 4
  • 5. Manifestation of Personality Personality not only influences how we react to our environment, it also causes us to behave in certain ways Our personalities are demonstrated through our behavior, thoughts, feelings, and interactions with others 5
  • 6. The desired personality Should conform to your model of self- esteem Should give you the legitimacy through social recognition Should be enduring Should be seen as a valued entity by others 6
  • 7. Scope of Personality Development To reduce the gap between what you are and what you want to be This requires a continual communication with the others and with your own self 7
  • 8. CIMI One of the most influential tools to assist us understand ourselves and our personality is the JOHARI Window. The tool was developed by three American psychologists—JOSEPH, LUFT AND HARRY INGHAM 8
  • 9. Johari’s Window (Joseph Luft and Harry Ingham) 9 •I Know •Others know •I know •Others don’t know •I don’t know •Others know •I don’t know •Others don’t know Open Hidden Blind Unknown
  • 10. I know and others too know This is the open side of my personality Let me get a feedback on how it is perceived 1 0
  • 11. I know but others don’t know This is the hidden side of my personality Let me bring it out if I sincerely believe in its worthiness Let me work on it till it is no more an embarrassment to me The communication process itself helps me to bring these aspects out 1 1
  • 12. I don’t know but others know I am blind to this part of my personality It is most likely a weak spot which is either Exploited by others Tolerated by others despite its negativity Considered inconsequential Solicit communication about it both directly and indirectly As ones level of confidence and self esteem develops, one may actively invite others to comment on one's blind spots. 1 2
  • 13. I don’t know and others don’t know too  This is the unknown part of my personality  Will be revealed when situations develop (e.g.: Your character in adversity) 1 3
  • 14. Enlarging the open quadrant Self-disclosure: A give and take process between me and the people As I share something about myself and if the other party is interested in getting to know me, they will reciprocate An interaction between two parties can be modeled dynamically as two active Johari windows 1 4
  • 15. Some communication tips Be a patient listener Know the games being played if any Understand body language Read between the lines Work upon the feedback Communicate the corrective actions you have taken Come out as a genuine person Relate from a position of strength, not duress 1 5
  • 16. CIMI Interpersonal Communication Communication that occurs between persons Verbal communication Communication is about people—people have feelings-be careful on what you verbalize grooming, fit and quality of clothes, styles and color and appropriateness 1 6
  • 17. CIMI Non- Verbal Communication Professional appearance – first impressions are important 7% of your information, feelings and attitudes are conveyed by spoken words, voice 38%, body language 55%-- SMILE,HANDSHAKE, POSTURE, EYE CONTACT, USE OF SPACE, TOUCH, TONE OF VOICE 1 7
  • 18. CIMI Interpersonal Relations Good interpersonal communication leads to: positive good relations Good working relations Increases staff morale 1 8
  • 19. CIMI Interpersonal communication styles Passive---I do not feel entitled to rights Assertive—I exercise and extend rights and responsibilities Aggressive----I demand but do not extend rights, I does not accept responsibilities 1 9
  • 20. CIMI Listening skills  Listen with an objective, actively and analytically  Listen empathetically  Listen to meaning of words and don’t be influenced by other variables  Don’t fake attention  Don’t interrupt  Listen for facts 2 0
  • 21. CIMI Building relationships through communication Treat people with respect Relating well irrespective of personality or level Being sensitive to others needs 2 1
  • 22. CIMI Social intelligence Understand others and act wisely respond wisely and understand what is happening in the world Recognize personal ignorance 2 2
  • 23. CIMI About me Find time for yourself and don’t be bogged down with all the activities of the organization Avoid getting lonely at the top by delegating Spread responsibilities to empower staff 2 3
  • 24. 2 4