Pengurusan metrik
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Pengurusan metrik
- 1. Pengurusan Metrik Dimana prestasi diutamakan
- 2. Satu halatuju keprestasi yang cemerlang Kaedah ukuran prestasi ABM Consult Arriffin Mansor 012-2786282 arriffin@gmail.com www.abmconsult.cjb.net
- 3. 4 – Pemetaan Strategi 3 – Analisis Koperat 2 – Asas Perniagaan 1 – Prinsip Keusahawanan 4 BENGKEL PRESTASI Towards peak performance 3
- 4. Pemetaan Strategi Analisis Korporat Asas Perdagangan Prinsip Keusahawanan Kepimpinan dimertabadkan apabila matlamat dijelaskan prestasi diukur Kecekapan ditingkatkan Strategi diintegrasikan Towards peak performance 4
- 5. Matlamat Utama Perniagaan Pulangan terhadap Ekuiti Pul terhdp Pusingan Gandaan jualan Aset ekuiti Untung Jualan Jualan Aset Aset Ekuiti
- 6. Pulangan terhadap Jualan Untung Jualan Jualan Kos Kuantiti Harga Harga Kuantiti Tetap Berubah Murah Mahal
- 7. Pusingan Aset Jualan Aset Kuantiti Harga Tetap Semasa Beli Pusingan Mahal Murah Beli Tunai Tunai diBank Penghutang Stok Pinjaman Pemuitang
- 8. Berapa hari jualan aset semasa yang disimpan Aset Semasa Penghutang Stok Tunai - bank Bukan Bahan Niaga Barang Siap Niaga Mentah Runcit Borong Produk A Produk B Produk C
- 9. Gandaan Ekuiti Modal Aset Ekuiti Pinjaman Sewa atau Beli Modal Beli Tunai pajak Pinjaman Sendiri
- 10. Modal Pinjaman Saham Pinjaman Debentur Utama Bank Letter of overdraf leasing Factoring Credit
- 11. Mapping Purpose to the Systems Model INPUT OUTPUT ANALYSIS C. Operational Community Purpose - Challenging Outcome A. Training Community Purpose - Checking C Performance 8. Estimate Value A Input Output Process Learning Programme 7. Changes in Practice 3. Candidates 4. Changes in Knowledge and Skills 5. Changes in Behaviour 6. Changes in Support Environment Performance Problem B 1. Establish the Need 2. Set success Criteria B. Operational Community Purpose - Steering Towards peak performance 11
- 12. Sale per ringgit Advertising Advertising Sales/advertising KPI2 After Before Before After Sales 12 12
- 13. Prinsip Keusahawan PULANGANG RISIKO PRODUK KEJURUJUALN KEPIMPINAN LEVERAGE
- 15. ASAS PERNIAGAAN TITIK MODAL MODAL EKUITI DAN PULANGAN ALIRAN PULANG KERJA TETAP PINJAMAN TERHADAP TUNAI KOS EKUITI PENYATA KEWANGAN
- 16. MENCARI JURANG PRESTASI Return on Assets (ROA) Sales Identifying Critical Gross Margin $ 100.00 performance gaps $ 20.00 Net Profit Subtracted by $ 2.00 Subtracted by $ 80.00 Net Profit Margin $ 18.00 0.02 Divided by COGS Total Expenses $ 100.00 Return On Assets Inventory Sales 13 0.05 Times Sales $ 100.00 Added to Current Assets 2.5 Divided by 30 $ 13.00 Asset Turnover $ 40.00 Accounts Receivable Added to Total Assets 10 Added to 4 Fixed Assets Other Current Assets 16 Towards peak performance
- 17. Mapping Purpose to the Systems Model INPUT OUTPUT ANALYSIS C. Operational Community Purpose - Challenging Outcome A. Training Community Purpose - Checking C Performance 8. Estimate Value A Input Output Process Learning Programme 7. Changes in Practice 3. Candidates 4. Changes in Knowledge and Skills 5. Changes in Behaviour 6. Changes in Support Environment Performance Problem B 1. Establish the Need 2. Set success Criteria B. Operational Community Purpose - Steering Towards peak performance 17
- 18. TNA (Step 4): New Skills, knowledge and Attitudes In order for our employees to perform differently, what kind of new Skills, Knowledge and Attitudes they need to have? Existing Required •Skills • Skills •Knowledge • Knowledge •Attitudes • Attitudes Towards peak performance 18
- 19. Strategy Map: Capture a Cause Effect Relationship from the Bottom Up Stakeholder More rapid and Improved Returns on accessible services Investments Internal Process Economic Model Reduce Re-Activities thru Establish Web Based Process ABC/M Self Services & Growth Learning Expand Global Leadership Knowledge Facility Reach Development Management Investments Facilities and Fixed IT Infrastructure Assets Human Capital Towards peak performance 19
- 20. PENGURUSAN BERMETRIK Matlamat Punca Utama Prestasi Petunjuk Utama Prestasi Prestasi Bandingan dan Sasaran
- 21. PENDEKATAN BENGKEL KAMI komputer • Matlamat • yahoogroups • KPI • templates • blogs • Pemetaan • Model • Cause effect • Lebih Strategik metrik Selepas kursus 21
- 22. Prestasi Kuantitatif berterusan Berfikir lebih Strategik Piawai & Kompetensi bandingan yang dihajatkan
- 23. METODOLGI PENGAJARAN Power Excel Kes Analis point Templates • Persembahan • SYARAHAN • Model Kumpulan KUMPULAN MATLAMAT • Simulation • Pembelajaran 23
- 24. • Ciri keusahawanan Prinsip • Profil Usahawan Keusahawanan • Strategi Usahawan Asas • 7 langkah merancang Perniagaan perniagaan 24
- 25. • Jurang prestasi Analisis • Kelebihan jika ada • Peluang Korporat • Ancaman • BSC perspectives Pemetaan Strategi 25
- 26. Performance Management objective Key Result Evaluation Utama Targets / KPI Benchmarking
- 27. Vision and Strategy Financial Customer Process L and G Objectives Measures Strategy- Translation Process Targets Initiatives Towards peak performance 27
- 28. Kursus Keusahawan & Perniagaan Pemetaan Strategi Analisis korporat Asas Perdagangan Prinsip Keusahawanan Towards peak performance 28