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AMERICAN BOARD OF INTERNAL MEDICINE


TITLE: APPLICATIONS ADMINISTRATOR                             LEVEL: E6
DEPARTMENT: INFORMATION TECHNOLOGY (05)                       REPORTS TO: DIRECTOR, SYSTEMS OPERATIONS


POSITION SUMMARY:
The Application Administrator is responsible for ensuring the smooth operations of all the enterprise business
applications that ABIM requires to run its day-to-day operations. The successful candidate is responsible for the
administration of third party applications including configuration, upgrades, maintenance, enhancements, security
procedures and issue troubleshooting. This includes a number of both Windows applications (including but not
limited to IIS, SiteCore, BizTalk) and Linux-based applications (including but not limited to Google Mini or Layer 7
XML Gateway).

As the Application Administrator, you will learn the various applications that we support and will serve as a
technical resource and SME (Subject Matter Expert) responsible for working with IT team members on the
functionality of the applications. You will also participate in new software evaluations and be part of a team that
upgrades existing applications, as well as implements new tools and applications. In this role, you will need to
have several years of experience managing applications in both a Windows and Linux environment and have a
thorough understanding of Internet protocols. The Application Administrator will apply updates and fixes to various
applications such as and more. You will also take ownership and work to improve internal processes related to
the administration of applications supported including quality assurance guidelines. You will also be responsible
for creating, managing and executing change management processes for code and environment promotion.

ABIM MISSION:
The American Board of Internal Medicine is a not-for-profit organization whose mission is to enhance the quality
of health care through certifying physicians who demonstrate the knowledge, skills and attitudes essential for
excellent patient care.

EQUAL EMPLOYMENT OPPORTUNITY:
The American Board of Internal Medicine (ABIM) provides equal employment opportunities to all qualified
individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual
preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources
function.

AMERICAN WITH DISABILITIES ACT:
Applicants as well as employees who are or become disabled must be able to perform the essential job functions
either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on
a case-by-case basis in accordance with applicable law.

ORGANIZATIONAL COMPETENCIES:
• Demonstrates support of and commitment to the mission and values of the organization.
• Develops and maintains positive relationships with co-workers and other organizational stakeholders
• Contributes to creating a learning environment that values, empowers, enriches and supports employees
• Contributes to the culture by supporting and contributing to process and quality improvement
• Demonstrates a commitment to and complies with the organization’s policies and procedures

ESSENTIAL FUNCTIONS:
• Available off hours to provide production support 24 X 7.
• Providing operational application infrastructure administration and troubleshooting expertise.
• Coordinate with IT staff and functional end-users to provide support for applications.
• Proactively monitor and streamline the health and performance of applications and their associated services
   to increase business performance and continuity.
• Create monitors and alerts with 3rd party network and application monitoring software.
• Build, manage and execute change / release management processes for custom code promotion throughout
   development, quality assurance, user accepting testing and production environments.
AMERICAN BOARD OF INTERNAL MEDICINE


TITLE: APPLICATIONS ADMINISTRATOR                            LEVEL: E6
DEPARTMENT: INFORMATION TECHNOLOGY (05)                      REPORTS TO: DIRECTOR, SYSTEMS OPERATIONS


•   Assist with the development, documentation and maintenance of issue resolution and support procedures for
    all associated applications (including Web Server, Databases etc.).
•   Document and maintain operational support procedures, coordinate and liaison with the 24 X 7 IT Operations
    staff.
•   Work with release management to test and migrate code through non-production environments to production.
•   Ongoing maintenance of software including patches & fixes, upgrades and performance enhancements.
•   Off the shelf product expert.

KNOWLEDGE, SKILLS & ABILITIES / EDUCATIONAL REQUIREMENTS:
• At least four years of experience managing business systems and web-enabled applications.
• At least four years of experience with Windows-based applications. Extensive knowledge of Windows OS.
• Strong working knowledge of the following software, languages and tools and ability to configure them in a
   load-balanced environment: Windows, IIS, etc.
• Demonstrated knowledge of the following: Database connectivity issues, .net application architecture,
   integration processes with Active Directory, TCP/IP connectivity over an Ethernet based network, and IIS web
   application functionality.
• Understanding of LDAP and Active Directory users/groups and how to use them to secure files/applications.
• Understanding of high availability systems and application architecture.
• Strong SQL, PL/SQL skill set and performance tuning knowledge.
• Familiarity with Oracle Real Application Clusters and Oracle Forms and Reports.
• Service Oriented Architecture and Software development experience would be a plus. (Optional)
• BS degree in Information Systems, Computer Science, Web Systems, Electrical Engineering, Mathematics or
   other related degree.




If you are interested in applying for this position, please contact Chris Brod in the Human Resources department,
forward your information to resumehr@abim.org, or confidentially fax your resume to 215.446.3516.

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Applications administrator - American Board of Internal Medicine

  • 1. AMERICAN BOARD OF INTERNAL MEDICINE TITLE: APPLICATIONS ADMINISTRATOR LEVEL: E6 DEPARTMENT: INFORMATION TECHNOLOGY (05) REPORTS TO: DIRECTOR, SYSTEMS OPERATIONS POSITION SUMMARY: The Application Administrator is responsible for ensuring the smooth operations of all the enterprise business applications that ABIM requires to run its day-to-day operations. The successful candidate is responsible for the administration of third party applications including configuration, upgrades, maintenance, enhancements, security procedures and issue troubleshooting. This includes a number of both Windows applications (including but not limited to IIS, SiteCore, BizTalk) and Linux-based applications (including but not limited to Google Mini or Layer 7 XML Gateway). As the Application Administrator, you will learn the various applications that we support and will serve as a technical resource and SME (Subject Matter Expert) responsible for working with IT team members on the functionality of the applications. You will also participate in new software evaluations and be part of a team that upgrades existing applications, as well as implements new tools and applications. In this role, you will need to have several years of experience managing applications in both a Windows and Linux environment and have a thorough understanding of Internet protocols. The Application Administrator will apply updates and fixes to various applications such as and more. You will also take ownership and work to improve internal processes related to the administration of applications supported including quality assurance guidelines. You will also be responsible for creating, managing and executing change management processes for code and environment promotion. ABIM MISSION: The American Board of Internal Medicine is a not-for-profit organization whose mission is to enhance the quality of health care through certifying physicians who demonstrate the knowledge, skills and attitudes essential for excellent patient care. EQUAL EMPLOYMENT OPPORTUNITY: The American Board of Internal Medicine (ABIM) provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function. AMERICAN WITH DISABILITIES ACT: Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. ORGANIZATIONAL COMPETENCIES: • Demonstrates support of and commitment to the mission and values of the organization. • Develops and maintains positive relationships with co-workers and other organizational stakeholders • Contributes to creating a learning environment that values, empowers, enriches and supports employees • Contributes to the culture by supporting and contributing to process and quality improvement • Demonstrates a commitment to and complies with the organization’s policies and procedures ESSENTIAL FUNCTIONS: • Available off hours to provide production support 24 X 7. • Providing operational application infrastructure administration and troubleshooting expertise. • Coordinate with IT staff and functional end-users to provide support for applications. • Proactively monitor and streamline the health and performance of applications and their associated services to increase business performance and continuity. • Create monitors and alerts with 3rd party network and application monitoring software. • Build, manage and execute change / release management processes for custom code promotion throughout development, quality assurance, user accepting testing and production environments.
  • 2. AMERICAN BOARD OF INTERNAL MEDICINE TITLE: APPLICATIONS ADMINISTRATOR LEVEL: E6 DEPARTMENT: INFORMATION TECHNOLOGY (05) REPORTS TO: DIRECTOR, SYSTEMS OPERATIONS • Assist with the development, documentation and maintenance of issue resolution and support procedures for all associated applications (including Web Server, Databases etc.). • Document and maintain operational support procedures, coordinate and liaison with the 24 X 7 IT Operations staff. • Work with release management to test and migrate code through non-production environments to production. • Ongoing maintenance of software including patches & fixes, upgrades and performance enhancements. • Off the shelf product expert. KNOWLEDGE, SKILLS & ABILITIES / EDUCATIONAL REQUIREMENTS: • At least four years of experience managing business systems and web-enabled applications. • At least four years of experience with Windows-based applications. Extensive knowledge of Windows OS. • Strong working knowledge of the following software, languages and tools and ability to configure them in a load-balanced environment: Windows, IIS, etc. • Demonstrated knowledge of the following: Database connectivity issues, .net application architecture, integration processes with Active Directory, TCP/IP connectivity over an Ethernet based network, and IIS web application functionality. • Understanding of LDAP and Active Directory users/groups and how to use them to secure files/applications. • Understanding of high availability systems and application architecture. • Strong SQL, PL/SQL skill set and performance tuning knowledge. • Familiarity with Oracle Real Application Clusters and Oracle Forms and Reports. • Service Oriented Architecture and Software development experience would be a plus. (Optional) • BS degree in Information Systems, Computer Science, Web Systems, Electrical Engineering, Mathematics or other related degree. If you are interested in applying for this position, please contact Chris Brod in the Human Resources department, forward your information to resumehr@abim.org, or confidentially fax your resume to 215.446.3516.