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Turn your SaaS into a
platform
Keep all of your clients
happy, increase ARPU and
lifetime
Anton	
  Belousov,	
  h.p://tai.st,	
  	
  
anton@tai.st	
  
THERE CAN BE ONLY ONE
SIMPLE APP
NOT for first customers
NOT for prospects
SECONDARY FEATURES:
SECONDARY FEATURES
•  +LIFETIME: keep existing customers
from switching to competitors
•  +REVENUE: grow bottom-up
•  +REVENUE: get larger customers
FEATURE TYPES
•  Add new functionality
•  Change UI
•  Change inner business logic
•  Integrate with other application
PROBLEMS OF FEATURE
EXPANSION
•  +CAC: lower activation and
adoption of new customers
•  +DEV COST: complex product
•  -NO UPSELL of specific features
NOW: AWFUL FEATURE
DEPENDENCIES
NOW: API IS NOT FOR FEATURES
•  CAN’T add inner features
•  WHO will pull the handles?
ALL YOU NEED IS PLATFORM
•  OPEN for third-party developers
•  ALL KINDS of features
•  EASY USAGE: dev & administrative
tools
TAIST – PLATFORM AS A SERVICE
•  Appstore inside your SaaS
•  Out-of-the-box features via SDK
•  Add-on-focused community
•  All management tools
TAIST: INNER ADD-ON STORE
TAIST: IDE INTEGRATION & SDK
PROFITS
•  Customers love you
•  Develop faster and cheaper
•  upsell: features as paid-for apps
•  discover what clients really need
TAIST – FIRST VERSION
•  Frontend-based add-ons
•  Easy install – as Google Analytics
•  Help with developer community
creation
TRY TAIST
•  Have lots of feature requests?
•  Understand ecosystem
importance?
•  Want to gain advantage first?
Contact me:
anton@tai.st,
linkedin.com/in/abelousov

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Taist for SaaS vendors 02.06.2014

  • 1. Turn your SaaS into a platform Keep all of your clients happy, increase ARPU and lifetime Anton  Belousov,  h.p://tai.st,     anton@tai.st  
  • 2. THERE CAN BE ONLY ONE SIMPLE APP
  • 3. NOT for first customers NOT for prospects SECONDARY FEATURES:
  • 4. SECONDARY FEATURES •  +LIFETIME: keep existing customers from switching to competitors •  +REVENUE: grow bottom-up •  +REVENUE: get larger customers
  • 5. FEATURE TYPES •  Add new functionality •  Change UI •  Change inner business logic •  Integrate with other application
  • 6. PROBLEMS OF FEATURE EXPANSION •  +CAC: lower activation and adoption of new customers •  +DEV COST: complex product •  -NO UPSELL of specific features
  • 8. NOW: API IS NOT FOR FEATURES •  CAN’T add inner features •  WHO will pull the handles?
  • 9. ALL YOU NEED IS PLATFORM •  OPEN for third-party developers •  ALL KINDS of features •  EASY USAGE: dev & administrative tools
  • 10. TAIST – PLATFORM AS A SERVICE •  Appstore inside your SaaS •  Out-of-the-box features via SDK •  Add-on-focused community •  All management tools
  • 13. PROFITS •  Customers love you •  Develop faster and cheaper •  upsell: features as paid-for apps •  discover what clients really need
  • 14. TAIST – FIRST VERSION •  Frontend-based add-ons •  Easy install – as Google Analytics •  Help with developer community creation
  • 15. TRY TAIST •  Have lots of feature requests? •  Understand ecosystem importance? •  Want to gain advantage first? Contact me: anton@tai.st, linkedin.com/in/abelousov