4. Communication is a series of
experience ofâŚ
4
Hearing
Smell
Seeing
Taste
Touch
5. Communication Skills
ďCommunication skills is the ability to
use language (receptive) and express
(expressive) information.
ďEffective communication skills are a
critical element in your career and
personal lives.
5
8. SENDING MESSAGESâŚ
⢠Effective Verbal Messages:
ď Are brief, succinct, and organized
ďAre free of jargon
ďDo not create resistance in the listener
8
9. SENDING MESSAGESâŚ
⢠Nonverbal Messages:
⢠Nonverbal messages are the primary way that
we communicate emotions.
9
Facial Expression Postures and Gestures
10. SENDING MESSAGESâŚ
⢠Para-verbal Messages:
⢠Para-verbal communication refers to the
messages that we transmit through the tone,
pitch, and pacing of our voices.
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11. Effective Communication . . .
⢠It is two way.
⢠It involves active listening.
⢠It reflects the accountability of speaker
and listener.
⢠It utilizes feedback.
⢠It is free of stress.
⢠It is clear.
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12. Tips to good communication skills
⢠Maintain eye contact with the audience
⢠Body awareness
⢠Gestures and expressions
⢠Convey one's thoughts
⢠Practice effective communication skills
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13. Types of CommunicationâŚ
ď On the basis of organization relationship:
ď§ Formal
ď§ Informal
ď On the basis of Flow:
ď§ Vertical
ď§ Crosswise/Diagonal
ď§ Horizontal
ď On the basis of Expression:
ď§ Oral
ď§ Written
ď§ Gesture
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14. Barriers to CommunicationâŚ
⢠Semantic Barriers
⢠Emotional Or Psychological
Barriers
⢠Organizational Barriers
⢠Barriers in Superiors
⢠Personal Barriers
14
15. Barriers to CommunicationâŚ
⢠Semantic Barriers:
⢠Symbols with different meaning
⢠Badly expressed message
⢠Faulty translation
⢠Specialistâs language
15
16. Barriers to CommunicationâŚ
⢠Emotional Or Psychological Barriers:
⢠Premature evolution
⢠Inattention
⢠Loss of transmission & poor retention
⢠Undue reliance on the written word
⢠Distrust of communication
⢠Failure to communicate
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17. Barriers to CommunicationâŚ
⢠Organization Barriers:
ďOrganizational policy
ďOrganization rules & regulation
ďStatus relation
ďComplexity in organization
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18. Barriers to CommunicationâŚ
⢠Personal Barriers:
ďDifferences in perception
and viewpoint.
ďPhysical disabilities
ďLanguage differences
ďExpectations and prejudices
ďCultural differences. 18
19. ďBarriers in Superior
ď§Attitude of Superior
ď§Fear of challenge of authority
ď§Lack of time
ď§Lack of awareness
ďBarriers in Subordinates
ď§Unwillingness to communicate
ď§Lack of proper incentive
Barriers to CommunicationâŚ
20. Ways to overcome BarriersâŚ
⢠Focus On Audience
⢠Participation
⢠Crystal clear message
⢠Appropriate channel
⢠Use of 7 Câs
⢠Feedback
25. Know Your AudienceâŚ
Assess Your Audience:
⢠Size
⢠Knowledge level
⢠Comprehension Level
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âSuccess
depends on
your ability to
reach your
audienceâ
42. Mistakes to avoidâŚ
ďźAnswer questions just for the sake of it, itâs
ok if you donât know the answer
ďźProving others wrong while answering
questions
ďźNo attention while answering the question
42
Presenter
46. Causes of the AnxietyâŚ
⢠Fear of the unknown OR loss of control
⢠Fight or flight mode
⢠No backup plan
⢠No enthusiasm for subject
⢠Focus of attention
47. In the new global and diverse
workplace requires excellent
communication skills!
Success for YOUâŚ
50. Effective PresentationsâŚ
⢠Control anxiety â Donât fight it
⢠Audience centered
⢠Accomplishes objective
⢠Fun for audience
⢠Fun for you
⢠Conducted within time frame
51. What Makes an Effective Speaker?
⢠Control of information
⢠The voice used
⢠The right words
⢠Use of body language
⢠Prompts, scripts and notes
⢠The right location
⢠Useful and meaningful visual aids
Anyone can give me a answer about what is a presentation for you? a speech or talk in which a new product, idea, or piece of work is shown and explained to an audience.
Anyone can give me a answer about what is a presentation for you? a speech or talk in which a new product, idea, or piece of work is shown and explained to an audience. messages rather than reading them. Speaking to more than one person allows a healthy and dynamic exchange of views. There are also many cases outside of a career where an ability to speak publicly is incredibly useful.
There are three reasons you make a presentation. One is to inform other, convince the other and educate them. You make a presentation to tell people about something â such as your ideas. You also make presentations to convince people to do certain things and educate them on specific idea or topic. That will be a source of knowledge for them
you Must Know about your Audience BEFORE Preparing your Presentation. You must know about Who are my audience members? How many people will be in the audience? What is the demographic make up of my audience? (It is important to know the age, sex, cultural background and education level of your audience members so that you can speak to them appropriately) What are the needs and expectations of my audience? (Find out why people are attending and what they want to hear or learn from you. ) Where will I be speaking? (Think about how your audience will be seated. Will they be in a theater or a hotel? What type of chairs will they be sitting in? Will they be comfortable or should you include different activities or exercises in your talk that allow them to get out of their uncomfortable chairs? Will you be able to make eye contact with everyone? This is another important element of audience analysis that you should be sure to investigate.)
If you donât clearly communicate your topic than the audience will be remain confused about presentation, so they will not take interest to listen presentation and will not participate in questioning. And they will unable to find out the main idea in it.