m-government = e-government++?

1. MOBILE BY DEFAULT
WORKSHOP
Brussels – belgium
May 21, 2014
Abbas Badran
m-government is not e-government++
Electronic Government
Research Center
www.egovconcepts.com

2. Disclaimer & usage
The material in this presentation has been prepared by Abbas Badran for the “Mobile by Default”
workshop organized by DG CONNECT and ePractice and it provides general background information
about “M-Government” and it doesn’t necessarily applies to every situation.
Usage of this material in commercial activities is not allowed without a written permission from the
author.
www.egovconcepts.com

3. BIG Technological & political shifts
www.egovconcepts.com
• Facebook reached 1 billion users
• Arab Spring and Social Media Role
• Whatsapp model threatens SMS model
• Wikileaks & Snowden models threatens gov
security
• Elastic computing became a reality
• Smart Things are everywhere on the net.
• 422 million broadband subscribers in
Europe by 2013
10
Years
Strategic Events (technical & political) since Facebook went online in 2004.

4. …AND MORE
www.egovconcepts.com
BIG
Data
IoT
IaaS
App
Stores
Cloud
Android
Horizon
2020
iOS
Smart
Dubai
Digital
Malaysia
PoliticalTechnological

5. m-government = e-government++?
www.egovconcepts.com
App
Servers
Web
Servers
• Update existing services to be
accessed from mobile
• Use existing system
architecture
• Add mobile sections to your
guidelines & procedures
• Design first for mobile then
build it.
• Seize the opportunity to go
cloud computing
• Develop a government
mobile toolkit (security,
procedures, technology)
VS
E-GOVERNMENT++ • M-GOVERNMENT

6. e-government vs. m-government
www.egovconcepts.com
M-governmentE-governmentFactor
Individual CentricService CentricDesigned To
iPhone, Android,
Blackberry,
Tablets…Mobile Apps
Portals, WebsitesKey Access Channel
Usually Cloud BasedClassic Data CenterData Location
Government App store
or public app store
Web basedApplication Delivery
High (developers can
build apps using
government open data)
LowPublic Private
Partnership (service
development)

7. m-government 3 Key differentiators
www.egovconcepts.com
SERVICE LOCALIZATION AUTO RECOGNITION MOBILITY
Public services can
be linked to
geographic location
of the citizen
(closest hospital,
police,
restaurant…)
QR CODE
Barcode
(makes data entry
easier and error
prone)
Government
services travel with
you, in fact citizens
will have their
government in their
pockets for the 1st
time in history

8. Recognizes The User’s Hand
Movements Using Infrared Rays
Gesture
Sensor
Recognizes Phone Is Located
Near User Using Infrared Rays
Proximity
Sensor
Detects Phone Rotation State
Based On Three Axes
Gyro
Sensor
Detects Phone Movement State
Based On Three Axes
Accelerometer
Detects Magnetic Field Intensity
Based On Three Axes
Geomagnetic
Sensor
Identifies Atmospheric Pressure At
The User’s Current Location
Barometer
Recognizes Whether The Cover
Is Open Or Closed
Hall
Sensor
Measures RGB And White
Intensity Of The Light Source
Light
Sensor
Checks Temperature And
Humidity Levels
Temperature/
Humidity Sensor
m-government: leveraging device capabilities

9. m-government safety & security
www.egovconcepts.com
While driving
• Notification and alerts
• Transactions
• Payments
• Device lost with personal
data
• Malwares
• Not using a secure traffic
(SSL)
• Apps code security holes
SAFETY SECURITY
Establish and promote security and safety guidelines and procedures

10. Typical architecture: backend & frontend
www.egovconcepts.com
GOV
DATA STORES
GOVERNMENT CLOUD
• Government Formal Apps
• Freelance Developers Apps
• Commercial Apps
App
Servers
Web
Servers
GOV PUBLIC
API Endpoints
• Mobile public services guidelines
• Mobile security guidelines
• Toolkits, themes, and templates, …

11. Smart Things
m-government: paving the road towards smartgov
www.egovconcepts.com
High Computing
Demand
Mobile Citizen Social Citizen
Follow your citizens or loose their loyalty…
Social GovMobile Gov Elastic Gov Gov of Things

12. Abbas Badran
www.egovconcepts.com
Smart government - 2014 Electronic government - 2004
General manager
Electronic Government Research Center
cyberwar - 2010