2. Overview
● Kundenfeedback is a feedback (in form of surveys)
management system that comprises of the following
● A front end for end users (survey respondents)
● A dashboard for survey administrators
● A control panel for the super administrator
● The system is programmed in PHP - MySQL, using
Joomla CMS framework. The interface for end users
and the survey moderators are implemented in
Joomla front end whereas the control panel for super
administrator is in Joomla back end.
3. Interface for end user
● The end users correspond to different customers
● They possess access codes given by the customers
● At front end, they provide the access code and enter
the survey.
6. Interface for Survey Administrators
● Survey Administrators can login using the front end
of the system.
● They can do the following things after logging in -
● View individual responses from the end users
● Search and select survey data corresponding to different
surveys
● View report on their data
● Compare their data against the domain's other
administrators' data
● Download data reports
17. Interface for Super Administrator
● The super administrator can do the following -
● Manage different surveys
● Manage different survey moderators' account
● Group surveys according to domains (branche, sektor
and subsektor) and locations (Zip / City)
● Manage access codes for the surveys
● Manage Question types and Answer sets
● Assign questions to surveys
29. Concluding Slide
● Many screens were not shown here due to security
reasons as they deal with customer specific data and
access codes
● The platform is completely multi-lingual, currently
supporting English and German
