11. Learner Objectives
Identify the core values of Disney’s approach
to guest experiences
Examine member-centric conference
experiences that reflect Disney’s approach
Design a member-centric experience for an
upcoming conference
12. Learner Objectives
Identify the core values of Disney’s approach
to guest experiences
Examine member-centric conference
experiences that reflect Disney’s approach
Design a member-centric experience for an
upcoming conference
13. Learner Objectives
Identify the core values of Disney’s approach
to guest experiences
Examine member-centric conference
experiences that reflect Disney’s approach
Design a member-centric experience for an
upcoming conference
14. Learner Objectives
Identify the core values of Disney’s approach
to guest experiences
Examine member-centric conference
experiences that reflect Disney’s approach
Design a member-centric experience for an
upcoming conference
26. Optimism
At The Walt Disney Company,
entertainment is about hope, aspiration
and positive outcomes.
27. Decency
We honor and respect the trust people
place in us.
Our fun is about laughing at our
experiences and ourselves.
28.
29. Value Focus
Innovation Innovation and technology
Quality
High standard of excellence across product
categories
Community
Positive, inclusive and multigenerational
experiences
Storytelling Timeless, engaging and inspiring stories
Optimism Hope, aspiration and positive outcomes
Decency Honor and respect constituent trust