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What is a case study

       A. Pooja Narayan
Case study
   It refers to the collection and
    presentation of detailed information
    about a particular situation by a
    participant or small group.
   Evaluators generally do not focus on
    the discovery of a universal truth, nor
    do they typically look for cause-effect
    relationship, instead the emphasis is
    on exploration and description.
How does the case method
work?

   When student are presented
    with a case, they place
    themselves in the role of the
    decision maker as they read
    through the situation and
    identify the problem.
Why have a case study?

   The case method of learning is
    based on the belief that
    management is a skill rather
    than a collection of techniques
    and concepts. The best way to
    learn this skill is to experience it.
You can learn how to

   Make decision-making easier
   Improve the analytical quality of
    decisions
   Reduce the time required to
    take decisions
   Increase the frequency of
    correct decision.
Steps to solve a case
   Read the case thoroughly
   Define the central issue
   Define the firm’s goals
   Identify constraints to the
    problem
   Identify all relevant alternatives
   Select the best alternative
   Develop an implementation plan
Read the case thoroughly

   Read the case rather quickly the
    first time to get an overview of
    the industry, the company, the
    people and the situation. Read
    the case again more slowly,
    making notes as you go.
Define the central issue

   Many cases will involve several
    issues or problem. Identify the
    most important problems.
    Examine related problems in the
    functional areas( marketing,
    finance. And so on)
Define the firm’s goal

   Inconsistencies between a firm’s
    goal and its performance may
    further highlight the problems
    discovered in step 2. this will
    provide a guide for the
    remaining analysis.
Identify constraints to the
problem
   Constraints may limit the
    solutions available to the firm. It
    may include limited finances,
    personnel limitations, strong
    competitors and so on..
    Constraints have to be
    considered when suggesting a
    solution.
Identify all relevant
alternatives
   Use your creativity to come up
    with the alternative solutions.
Select the best alternative

   Evaluate each alternative in the
    light of the available information.
    Resist the temptation to jump to
    this early in the case analysis.
    you also need to explain to
    explain the logic you used to
    choose one alternative and
    reject the others.
Develop an implementation
plan
   The final step in the analysis is
    to develop a plan for effective
    implementation of your decision.
The report

   Written reports
   Oral report
Written reports

   Executive summary
   Problem statement
   Alternatives
   Conclusion
   implementation
executive summary

   Executive summary is a
    concisely written statement, less
    than one page, placed at the
    front of the report. it briefly
    summaries the major points of
    the case and your solution. It
    should describe the major issue,
    the proposed solution and the
    logic supporting solution.
Problem statement

   Present the central issue or
    major problem in the case here.
alternatives

   Discuss all relevant alternatives.
    Be sure to state your
    assumptions and the impact of
    constraints on each alternative.
conclusion

   Present the analysis and the
    logic that led you to select a
    particular solution. Also discuss
    the reasons you rejected the
    other alternatives.
implementation

   Outline a plan of action that will
    lead to effective implementation
    of the decision so that the
    reader can see not only why you
    chose a particular alternative
    but also how it will work.
Oral reports

   Students should include the
    following whenever discussing a
    case in the test:-
   Description of the case situation
   Problem statement
   Analysis of the key alternatives
   Conclusion
   Implementation
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What is a case study

  • 1. What is a case study A. Pooja Narayan
  • 2. Case study  It refers to the collection and presentation of detailed information about a particular situation by a participant or small group.  Evaluators generally do not focus on the discovery of a universal truth, nor do they typically look for cause-effect relationship, instead the emphasis is on exploration and description.
  • 3. How does the case method work?  When student are presented with a case, they place themselves in the role of the decision maker as they read through the situation and identify the problem.
  • 4. Why have a case study?  The case method of learning is based on the belief that management is a skill rather than a collection of techniques and concepts. The best way to learn this skill is to experience it.
  • 5. You can learn how to  Make decision-making easier  Improve the analytical quality of decisions  Reduce the time required to take decisions  Increase the frequency of correct decision.
  • 6. Steps to solve a case  Read the case thoroughly  Define the central issue  Define the firm’s goals  Identify constraints to the problem  Identify all relevant alternatives  Select the best alternative  Develop an implementation plan
  • 7. Read the case thoroughly  Read the case rather quickly the first time to get an overview of the industry, the company, the people and the situation. Read the case again more slowly, making notes as you go.
  • 8. Define the central issue  Many cases will involve several issues or problem. Identify the most important problems. Examine related problems in the functional areas( marketing, finance. And so on)
  • 9. Define the firm’s goal  Inconsistencies between a firm’s goal and its performance may further highlight the problems discovered in step 2. this will provide a guide for the remaining analysis.
  • 10. Identify constraints to the problem  Constraints may limit the solutions available to the firm. It may include limited finances, personnel limitations, strong competitors and so on.. Constraints have to be considered when suggesting a solution.
  • 11. Identify all relevant alternatives  Use your creativity to come up with the alternative solutions.
  • 12. Select the best alternative  Evaluate each alternative in the light of the available information. Resist the temptation to jump to this early in the case analysis. you also need to explain to explain the logic you used to choose one alternative and reject the others.
  • 13. Develop an implementation plan  The final step in the analysis is to develop a plan for effective implementation of your decision.
  • 14. The report  Written reports  Oral report
  • 15. Written reports  Executive summary  Problem statement  Alternatives  Conclusion  implementation
  • 16. executive summary  Executive summary is a concisely written statement, less than one page, placed at the front of the report. it briefly summaries the major points of the case and your solution. It should describe the major issue, the proposed solution and the logic supporting solution.
  • 17. Problem statement  Present the central issue or major problem in the case here.
  • 18. alternatives  Discuss all relevant alternatives. Be sure to state your assumptions and the impact of constraints on each alternative.
  • 19. conclusion  Present the analysis and the logic that led you to select a particular solution. Also discuss the reasons you rejected the other alternatives.
  • 20. implementation  Outline a plan of action that will lead to effective implementation of the decision so that the reader can see not only why you chose a particular alternative but also how it will work.
  • 21. Oral reports  Students should include the following whenever discussing a case in the test:-  Description of the case situation  Problem statement  Analysis of the key alternatives  Conclusion  Implementation