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1
Performance Marketing from
first impression to last click
Tradedoubler Insight Unit
Andrew Buckman, Chief Operations Officer, Tradedoubler
A4U Expo 2 July 2013
International results
2
Company
Founded in 1999
Listed 2005
500
Employees
30+ markets
Across the globe
Network
2011 & 2012
Voted Network of
Choice
140,000
Publishers
Performance
11 million
Leads per month
170 million
Unique visitors per month
20 billion
Impressions per month
2000 advertisers
All major verticals
Tradedoubler – an introduction
3
Award winning “Performance marketing: from first
impression to last click” research programme
“The quality and quantity of the entries clearly demonstrates the
contribution that innovative research projects can make to the
development of the industry. The awards help to promote and share best
practice across Europe.”
Alison Fennah, VP Research & Marketing, IAB Europe
4
Performance marketing plays a
significant role at every stage of the
purchase journey, influencing product
research at the start of the journey,
rather than simply securing the best
price at the end.
The various Performance Marketing
business models offer exposure for
advertisers during research – exposure
that is free and highly likely to
convert to sales.
Performance marketing:
from first impression to last
click
5
2,500 online
shoppers with
smartphones
8 countries
representing 89%
of Europe retail e-
commerce
Online and mobile
research and
purchase behaviour
Set against a backdrop of continued growth, our research
looked at how and where performance marketing presents
opportunities in the online customer journey.
6
The online purchase journey
7
0%
10%
20%
30%
40%
50%
60%
70%
Online research is hugely popular across many
different product categories
Research & purchase on PC or laptop.
RESEARCH
PURCHASE
8 Tablet figures based on tablet owners.
12 3FREQUENCY
AVERAGE MONTHLY SPEND €18€38 €75
Monthly online purchase
behaviour: PC is still the
winner, but mobile and
tablet are catching up
9
Performance marketing is embedded throughout the
purchase journey, so for advertisers, a presence on these
channels is vital to secure a place in the consideration set
10
Performance marketing channels
drive purchase decisions...
Types of site used to make purchases (very often / sometimes).
83%
71%
60%
50% 49% 46% 43%
37% 34%
11
... but performance marketing also drives
the start of the process at the research stage
Types of sites used in purchase research (very often / sometimes).
91%
87%
83%
73%
65% 63%
57% 54%
47% 44%
38%
12
Performance marketing channels are more likely
to be used for research than purchase
87%
83%
73%
65%
57% 54%
47% 44%
38%
83%
71%
60%
46%
50% 49%
43%
34% 37%
Research
Purchase
13
The growing importance of mobile throughout
the shopping process
14
Mobile is the default option for internet
browsing almost everywhere, making the
desk at home or work the last refuge for
PC browsing.
Mobile is becoming central to purchase
behaviour too. Mobile use on the high
street provides significant opportunities
for performance marketing.
Mobile has become the anytime,
anywhere digital shopping
assistant
15
Mobile beats PC for browsing
everywhere except the desk
48%
23%
5%
96%
2%
4%
43%
53%
54%
57%
59%
63%
Work
Hotel
Travelling
Home
Shopping
Eating out
Locations where users browse the internet on a mobile & PC/laptop
CONVENIENCE
OUTWEIGHS
SCREEN SIZE
PC/laptop
Mobile
16
Widespread second screening underlines the need
for a multi-platform marketing strategy
use mobiles
to find out
more
information
after seeing
an ad on TV
used mobiles
to buy
something
after seeing
an ad on TV
48%
25%
second
screen
using
mobiles
47%
17
55%
60%
70%
75%
Buy online after researching more on mobile
Purchase on mobile
Buy in another store
Check for better price
Look up information
44%
Footfall doesn’t guarantee
a sale
Mobile use in store disrupts the
purchase journey, so defensive
and offensive mobile strategies
are required.
How people use
their mobile
when they are
out shopping
How often do you do the following when out shopping? Very often / sometimes
Based on all who use their mobile while out shopping
18
Mobile performance marketing strategies
ensure retailers secure the sale
search for voucher or
discount on something
seen in a store
use vouchers
received on
mobile
download
voucher
38%
51%
44%
How people use their mobile when they are out shopping (very often / sometimes)
19
Performance marketing provides
opportunities throughout the purchase
journey
20
Performance marketing: not just the last click
• Influences product selection at the start of the purchase journey
• Integral to shopping behaviour across many vertical sectors
• Remains highly likely to convert while other channels become less
important at the point of purchase
• Is more relevant than ever given the continued growth of e-commerce
and m-commerce
• Offers advertisers valuable exposure to online shoppers via different
business models – many of them mobile
• Is free until exposure converts to purchase
21
PERFORMANCE MARKETING
FUELS THE ENTIRE PURCHASE
JOURNEY
22
Thank you for listening
Andrew Buckman, COO
andrew.buckman@tradedoubler.com
@andrew_in_paris

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Performance Marketing from First Impression to Last Click - Andrew Buckman. Tradedoubler

  • 1. 1 Performance Marketing from first impression to last click Tradedoubler Insight Unit Andrew Buckman, Chief Operations Officer, Tradedoubler A4U Expo 2 July 2013 International results
  • 2. 2 Company Founded in 1999 Listed 2005 500 Employees 30+ markets Across the globe Network 2011 & 2012 Voted Network of Choice 140,000 Publishers Performance 11 million Leads per month 170 million Unique visitors per month 20 billion Impressions per month 2000 advertisers All major verticals Tradedoubler – an introduction
  • 3. 3 Award winning “Performance marketing: from first impression to last click” research programme “The quality and quantity of the entries clearly demonstrates the contribution that innovative research projects can make to the development of the industry. The awards help to promote and share best practice across Europe.” Alison Fennah, VP Research & Marketing, IAB Europe
  • 4. 4 Performance marketing plays a significant role at every stage of the purchase journey, influencing product research at the start of the journey, rather than simply securing the best price at the end. The various Performance Marketing business models offer exposure for advertisers during research – exposure that is free and highly likely to convert to sales. Performance marketing: from first impression to last click
  • 5. 5 2,500 online shoppers with smartphones 8 countries representing 89% of Europe retail e- commerce Online and mobile research and purchase behaviour Set against a backdrop of continued growth, our research looked at how and where performance marketing presents opportunities in the online customer journey.
  • 7. 7 0% 10% 20% 30% 40% 50% 60% 70% Online research is hugely popular across many different product categories Research & purchase on PC or laptop. RESEARCH PURCHASE
  • 8. 8 Tablet figures based on tablet owners. 12 3FREQUENCY AVERAGE MONTHLY SPEND €18€38 €75 Monthly online purchase behaviour: PC is still the winner, but mobile and tablet are catching up
  • 9. 9 Performance marketing is embedded throughout the purchase journey, so for advertisers, a presence on these channels is vital to secure a place in the consideration set
  • 10. 10 Performance marketing channels drive purchase decisions... Types of site used to make purchases (very often / sometimes). 83% 71% 60% 50% 49% 46% 43% 37% 34%
  • 11. 11 ... but performance marketing also drives the start of the process at the research stage Types of sites used in purchase research (very often / sometimes). 91% 87% 83% 73% 65% 63% 57% 54% 47% 44% 38%
  • 12. 12 Performance marketing channels are more likely to be used for research than purchase 87% 83% 73% 65% 57% 54% 47% 44% 38% 83% 71% 60% 46% 50% 49% 43% 34% 37% Research Purchase
  • 13. 13 The growing importance of mobile throughout the shopping process
  • 14. 14 Mobile is the default option for internet browsing almost everywhere, making the desk at home or work the last refuge for PC browsing. Mobile is becoming central to purchase behaviour too. Mobile use on the high street provides significant opportunities for performance marketing. Mobile has become the anytime, anywhere digital shopping assistant
  • 15. 15 Mobile beats PC for browsing everywhere except the desk 48% 23% 5% 96% 2% 4% 43% 53% 54% 57% 59% 63% Work Hotel Travelling Home Shopping Eating out Locations where users browse the internet on a mobile & PC/laptop CONVENIENCE OUTWEIGHS SCREEN SIZE PC/laptop Mobile
  • 16. 16 Widespread second screening underlines the need for a multi-platform marketing strategy use mobiles to find out more information after seeing an ad on TV used mobiles to buy something after seeing an ad on TV 48% 25% second screen using mobiles 47%
  • 17. 17 55% 60% 70% 75% Buy online after researching more on mobile Purchase on mobile Buy in another store Check for better price Look up information 44% Footfall doesn’t guarantee a sale Mobile use in store disrupts the purchase journey, so defensive and offensive mobile strategies are required. How people use their mobile when they are out shopping How often do you do the following when out shopping? Very often / sometimes Based on all who use their mobile while out shopping
  • 18. 18 Mobile performance marketing strategies ensure retailers secure the sale search for voucher or discount on something seen in a store use vouchers received on mobile download voucher 38% 51% 44% How people use their mobile when they are out shopping (very often / sometimes)
  • 19. 19 Performance marketing provides opportunities throughout the purchase journey
  • 20. 20 Performance marketing: not just the last click • Influences product selection at the start of the purchase journey • Integral to shopping behaviour across many vertical sectors • Remains highly likely to convert while other channels become less important at the point of purchase • Is more relevant than ever given the continued growth of e-commerce and m-commerce • Offers advertisers valuable exposure to online shoppers via different business models – many of them mobile • Is free until exposure converts to purchase
  • 21. 21 PERFORMANCE MARKETING FUELS THE ENTIRE PURCHASE JOURNEY
  • 22. 22 Thank you for listening Andrew Buckman, COO andrew.buckman@tradedoubler.com @andrew_in_paris