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Outsourcing of Specialized Services in the Areas of
      Sales, Marketing & Communications
Doing Business in Spain

 Strong barriers of entry

 Highly competitive and technologically advanced market

 Sophisticated procurement processes, not always “transparent”

 High number of new (foreign) competitors entering every year,

  many with poor results mainly due to:

    Inadequate preparations and trying to “walk it alone”

    Poor understanding of market and how to do business in Spain


Your local partner will make the difference!
About us
        Our Business Positioning:
        Service company specialized in the outsourcing of Sales
        and Marketing services for foreign companies entering
        the Spanish and Portuguese market
        – founded in 2002

 Our Clients:
 IT & C high tech software,
 equipment and solutions
 manufacturers
 - SMBs, start-ups, etc.


                                Business segments we currently cover:
                                Telecoms, utilities, systems integrators,
                                facilities management service providers
                                – “complex sales”
Our Philosophy


        We make our Customers’ Objectives our
        Objectives, and focus on results

          We are small, specialized and highly
          flexible, which enables us to give a
          personalized service that generally exceeds
          Customer Expectations

        We create long term relationships with the
        aim of becoming your trusted partner, but
        also work on projects and assignments
How Can we Help Your Company?
We assist companies willing to enter or consolidate their
current business in the Spanish & Portuguese Markets:
    Design and Execution of Marketing Actions Oriented to Increment the Bottom Line


    Specialized in the introduction of technology start-ups, innovative business and small size
    organizations



    Extensive networking contacts within Technology Intensive User Industries



    After sales local support (technical & account management)



    Project Consultants
Value Proposition
We adapt and localize your value proposition to the local market:
    Who are the competitors to be beaten in the region?

    What are the needs of the potential clients?

    How do your products compare to «the state of art»

    What should your value proposition be and what are your «key selling points»?


       MARKET
       “STATE OF         YOUR PRODUCTS
         ART”                                              YOUR VALUE
                                                           PROPOSITION
      CUSTOMER            COMPETITORS’
        /USER               PRODUCTS
The Target Market
The target market for your products (THIS IS JUST AN
EXAMPLE)


                                              We select the key target
                                               accounts:
       Your products            T2
                                              •T2,T3 SERVICE PROVIDERS
             &
         solutions           UTILITIES        •ISP & HOSTING S.P.
                                              •VoIP S.P.
                                              • UTILITIES &
                               TIER 3          INFRASTRUCTURE MGMT.


                         ISP, VoIP, HOSTING

                       INFRASTRUCTURE MGMT.
                         POTENTIAL CLIENTS
How to Reach Your Market
                 Selection of your target
                         accounts



                     Definition of your
                   “secondary” accounts



                      Your Channel Strategy
                         (when/if applicable)
Build your Reputation Locally
and on Several Levels
You may be No.1 in your field in
other markets, but the local
Customers, Channels, and even
Competitors, must acknowledge your
leadership…

             System Integrators,
                                                 SALES
         Key Accounts & OEM Deals


       Brand awareness , Competitive             MAR-
Positioning & Positioning as “thought leaders”   COM
Pull-Push Strategies
 Pull: create demand through direct business development of
  key accounts

 Push: response to demand generated through Channel
  Partners


 Business consultants
 Systems Integrators    PUSH
                               CLIENT   PULL
                                               Demand
                                               creation
  Software Houses
Filling your Sales Pipeline
Efficiently
                                            Ready for launch of
                                            products & services
                   Testing the              • MarCom activities that
                                              support sales actions
                   market                   • Business development
                   • Meetings with key        actions
                     accounts
                   • Meetings with
    Your             channel partners
                                                                       sales
                                                                    opportunity
                                                    sales
    Competitive    • Resulting in the 1st        opportunity

    Positioning      draft of the
    •   Based on     sales/market plan
                                                                  sales
        previous                                               opportunity

        analyses




                                                      Pipeline…
Push – Through the Channel
(examples)
      Accenture

      Indra

      ATOS Origin

      Neoris

      IBM

      HP

      CapGemini
Push – Target Clients (examples)

  Tier 1            Tier 2       Tier 3       ISP &
                                                           Hosting      Utilities
 telecos           telecos      telecos        VoIP

    Orange            Ono        R Galicia    ClearWire      Acens      Union Fenosa

                                                                          Endesa
 Vodafone ES         Jazztel
                                 TeleCable     Ibercom       Arsys
                                                                            EDP
 Vodafone PT           BT
                                 Neo-Sky      VozTelecom     Amen       Gas Natural
  Sonaecom          Euskaltel
                                                                          Abertis
                                                             Piensa
                                Iberbanda      CapCom
  Cabovisao        Zon TVCabo                               Solutions
                                                                         Iberdrola

(Telefonica, PT)      Oni       Zapp Mobile    Claranet       1&1           FCC
Our Services Portfolio
MarCom:                                                    Sales & technical support:
   Market segmentation and targeting                         Business Development activities towards
   Advice on Competitive positioning advice, Key              channel resellers or end customer
    Selling Points and pricing                                Creation and Management of Pipeline:
                                                                    Lead generation and qualification
   Localization of marketing & sales material, - online
                                                                    Development and presentation of
    and printed
                                                                     Proposals, Bids, RFIs, RFP’s
   Organization of Events: workshops, business               Services Benchmarking and Client
    conferences, trade shows, etc.                             Satisfaction Surveys
   Design and execution of local marketing campaigns:        Selection of Professional Services
    product launches, promotions, loyalty programs, etc.       Partners:
    - towards channel or end customer                                   Consulting
                                                                        Installation
   Internet & Social Media Marketing
                                                                        Support Services
   PR actions: press releases, management of speaker
                                                                        Spares, logistics, repairs
    opportunities and interviews with specialized press,
    etc. with the aim of creating notoriety and thought
    leadership in the market
MarCom Material
We offer translation and localization of all your printed MarCom & sales
material and technical manuals.
Also, we can assist you in the establishment of a basic, or more sophisticated,
online presence in the relevant Spanish Speaking communities:
                                                                   Not everybody reads English…

                          Brochures,     Press releases,           Not everybody who reads English fully
     Product & user     presentations,        press
        manuals          fact sheets,     communica-                understands it!
                        white papers..     tions, etc.
                                                                   Spanish is the 3rd international language and
                                                                    business language after English and Chinese!
   Website in Spanish            Presence in the most important
                                 professional networks & online    The Latin markets work differently from the
 - including local contact        Spanish speaking forums and
          details                         communities               Anglo-Saxon ones….in the former personal &
                                                                    professional relations play a much larger role
“All messages consistently adopted to the
                                                                   Social media enable you to build more and
      Spanish speaking communities”
                                                                    better relationships by engaging with your
                                                                    market!
Social Media and the Use of New
Technologies in the B2B Sectors
    If your company and products cannot be searched online in Spanish you loose
     visibility and opportunities in the Spanish speaking markets!

    Do you know which are the online, professional communities and technical
     forums relevant for your company?

    Are you active in these and do you monitor what is said about your brand?

    Is your company prepared for the Web 2.0,

    - the interactive Web, and do you have a

    strategy for you social media engagements

    and use of new technologies?

If the answer to these questions is NO, consider

letting Ailanthus Advance help you in this area!
Technical Expertise

                                   SERVICE NETWORKS          PAYMENT
    Front office and back office



                                    VALUE ADDED SRV         PLATFORMS
                                       PLATFORMS         SaaS, Virtualization
           applications




                                           ELECTRONIC EQUIPMENT
                                          COMPUTING TECHNOLOGY
                                                INSTRUMENTS


                                   NETWORKING TECHNOLOGIES (optical, IP, …)
Services – in a Standard Timeline
                                  planning                                           selling
             Preparations:             Localization of:       Execution:
             Current situation,           Website             Scheduling and
             SWOT analysis                Brochures, White    execution of meetings
             Competitive                  Papers,..           with Target accounts:                                       Phase 5
             positioning                  Sales Pitches &     Telecom, ISP, Utililies,                                    Closure of
             Value proposition, KSPs      Presentations       Systems Integrators                                           Deals
             Target segments              Manuals             Internal reviews &                 Phase 4
             Channel strategy             PR & Social Media   analysis                          Customer
ACTIVITIES




                                                                                                Workshops
             MarCom strategy
                                                                     Phase 3
             Pricing
                                                                     Business
                                                                  development &
                                                                 leads generation
                                            Phase 2                                      Technical Training of   Sales:
                                           Localisation                                  Potential Customers:    Negotiation/Closure of
                   Phase 1                                                                     Workshops         Deals
                   Portfolio                                                                   Webinars          Assist Intl. Agreements
                   analysis                                                                    Demos             Installation & Support
                                                                                               Pilots            Partner Agreement
                                                                                                                 System Setup
                                                                                                                 Services Launch!
Advantages of Working with Us
 Gain in flexibility through Ailanthus different collaboration models: assignments,
  projects or mid-long term agreements, with partial or fulltime dedication

 Choose services “a la carte” depending on your company's specific needs at any
  given time

 Rationalize and control your costs from the beginning

 Get a “virtual” presence and let Ailanthus perform quick opportunity assessments
  before you invest too heavily in the market or establish your own office

 Benefit instantly from Ailanthus’ local market knowledge and personal contact
  network that will maximize your current and future opportunities in the market

 Enter the market faster and with lower risk
How to engage with us
 Flexible collaboration models:
   assignments,

   projects or mid-long term agreements, with

   partial or fulltime dedication

   IMPORTANT: No long term commitment; if you are not satisfied
    with our services, you can “quit” with 30 days notice!.

 Choose services “a la carte” depending on your
  company's specific needs at any given time
Client References


France          Israel


Finland         Norway


Germany         UK


Ireland         Spain
Contact details:
The working languages of the       Office:
Ailanthus Advance team are         AILANTHUS ADVANCE, SL
English, French, Nordics &
Spanish. Feel free to contact us   Aramayona 6 - 2C
for a non-binding consultation!    28022 Madrid – Spain


Email:
                                   t.: +34 91 192 2002
Business Development & Sales:
                                   f.: +34 91 329 1423
sales@ailanthus.es
                                   m.: +34 609444251

MarCom & Social Media:             www.ailanthus.es
marketing@ailanthus.es             Twitter.com/Ailanthus_Spain


                     ¡Thank you for your attention, and please …
….don’t forget to follow
                                    us on Twitter!
                                   @Ailanthus_Spain




¡Visit our YouTube channel!
www.youtube.com/AilanthusAdv

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Business Development & Marcom in Iberia (ITC)

  • 1. Outsourcing of Specialized Services in the Areas of Sales, Marketing & Communications
  • 2. Doing Business in Spain  Strong barriers of entry  Highly competitive and technologically advanced market  Sophisticated procurement processes, not always “transparent”  High number of new (foreign) competitors entering every year, many with poor results mainly due to:  Inadequate preparations and trying to “walk it alone”  Poor understanding of market and how to do business in Spain Your local partner will make the difference!
  • 3. About us Our Business Positioning: Service company specialized in the outsourcing of Sales and Marketing services for foreign companies entering the Spanish and Portuguese market – founded in 2002 Our Clients: IT & C high tech software, equipment and solutions manufacturers - SMBs, start-ups, etc. Business segments we currently cover: Telecoms, utilities, systems integrators, facilities management service providers – “complex sales”
  • 4. Our Philosophy We make our Customers’ Objectives our Objectives, and focus on results We are small, specialized and highly flexible, which enables us to give a personalized service that generally exceeds Customer Expectations We create long term relationships with the aim of becoming your trusted partner, but also work on projects and assignments
  • 5. How Can we Help Your Company? We assist companies willing to enter or consolidate their current business in the Spanish & Portuguese Markets: Design and Execution of Marketing Actions Oriented to Increment the Bottom Line Specialized in the introduction of technology start-ups, innovative business and small size organizations Extensive networking contacts within Technology Intensive User Industries After sales local support (technical & account management) Project Consultants
  • 6. Value Proposition We adapt and localize your value proposition to the local market:  Who are the competitors to be beaten in the region?  What are the needs of the potential clients?  How do your products compare to «the state of art»  What should your value proposition be and what are your «key selling points»? MARKET “STATE OF YOUR PRODUCTS ART” YOUR VALUE PROPOSITION CUSTOMER COMPETITORS’ /USER PRODUCTS
  • 7. The Target Market The target market for your products (THIS IS JUST AN EXAMPLE) We select the key target accounts: Your products T2 •T2,T3 SERVICE PROVIDERS & solutions UTILITIES •ISP & HOSTING S.P. •VoIP S.P. • UTILITIES & TIER 3 INFRASTRUCTURE MGMT. ISP, VoIP, HOSTING INFRASTRUCTURE MGMT. POTENTIAL CLIENTS
  • 8. How to Reach Your Market Selection of your target accounts Definition of your “secondary” accounts Your Channel Strategy (when/if applicable)
  • 9. Build your Reputation Locally and on Several Levels You may be No.1 in your field in other markets, but the local Customers, Channels, and even Competitors, must acknowledge your leadership… System Integrators, SALES Key Accounts & OEM Deals Brand awareness , Competitive MAR- Positioning & Positioning as “thought leaders” COM
  • 10. Pull-Push Strategies  Pull: create demand through direct business development of key accounts  Push: response to demand generated through Channel Partners Business consultants Systems Integrators PUSH CLIENT PULL Demand creation Software Houses
  • 11. Filling your Sales Pipeline Efficiently Ready for launch of products & services Testing the • MarCom activities that support sales actions market • Business development • Meetings with key actions accounts • Meetings with Your channel partners sales opportunity sales Competitive • Resulting in the 1st opportunity Positioning draft of the • Based on sales/market plan sales previous opportunity analyses Pipeline…
  • 12. Push – Through the Channel (examples) Accenture Indra ATOS Origin Neoris IBM HP CapGemini
  • 13. Push – Target Clients (examples) Tier 1 Tier 2 Tier 3 ISP & Hosting Utilities telecos telecos telecos VoIP Orange Ono R Galicia ClearWire Acens Union Fenosa Endesa Vodafone ES Jazztel TeleCable Ibercom Arsys EDP Vodafone PT BT Neo-Sky VozTelecom Amen Gas Natural Sonaecom Euskaltel Abertis Piensa Iberbanda CapCom Cabovisao Zon TVCabo Solutions Iberdrola (Telefonica, PT) Oni Zapp Mobile Claranet 1&1 FCC
  • 14. Our Services Portfolio MarCom: Sales & technical support:  Market segmentation and targeting  Business Development activities towards  Advice on Competitive positioning advice, Key channel resellers or end customer Selling Points and pricing  Creation and Management of Pipeline:  Lead generation and qualification  Localization of marketing & sales material, - online  Development and presentation of and printed Proposals, Bids, RFIs, RFP’s  Organization of Events: workshops, business  Services Benchmarking and Client conferences, trade shows, etc. Satisfaction Surveys  Design and execution of local marketing campaigns:  Selection of Professional Services product launches, promotions, loyalty programs, etc. Partners: - towards channel or end customer  Consulting  Installation  Internet & Social Media Marketing  Support Services  PR actions: press releases, management of speaker  Spares, logistics, repairs opportunities and interviews with specialized press, etc. with the aim of creating notoriety and thought leadership in the market
  • 15. MarCom Material We offer translation and localization of all your printed MarCom & sales material and technical manuals. Also, we can assist you in the establishment of a basic, or more sophisticated, online presence in the relevant Spanish Speaking communities:  Not everybody reads English… Brochures, Press releases,  Not everybody who reads English fully Product & user presentations, press manuals fact sheets, communica- understands it! white papers.. tions, etc.  Spanish is the 3rd international language and business language after English and Chinese! Website in Spanish Presence in the most important professional networks & online  The Latin markets work differently from the - including local contact Spanish speaking forums and details communities Anglo-Saxon ones….in the former personal & professional relations play a much larger role “All messages consistently adopted to the  Social media enable you to build more and Spanish speaking communities” better relationships by engaging with your market!
  • 16. Social Media and the Use of New Technologies in the B2B Sectors  If your company and products cannot be searched online in Spanish you loose visibility and opportunities in the Spanish speaking markets!  Do you know which are the online, professional communities and technical forums relevant for your company?  Are you active in these and do you monitor what is said about your brand?  Is your company prepared for the Web 2.0, - the interactive Web, and do you have a strategy for you social media engagements and use of new technologies? If the answer to these questions is NO, consider letting Ailanthus Advance help you in this area!
  • 17. Technical Expertise SERVICE NETWORKS PAYMENT Front office and back office VALUE ADDED SRV PLATFORMS PLATFORMS SaaS, Virtualization applications ELECTRONIC EQUIPMENT COMPUTING TECHNOLOGY INSTRUMENTS NETWORKING TECHNOLOGIES (optical, IP, …)
  • 18. Services – in a Standard Timeline planning selling Preparations: Localization of: Execution: Current situation, Website Scheduling and SWOT analysis Brochures, White execution of meetings Competitive Papers,.. with Target accounts: Phase 5 positioning Sales Pitches & Telecom, ISP, Utililies, Closure of Value proposition, KSPs Presentations Systems Integrators Deals Target segments Manuals Internal reviews & Phase 4 Channel strategy PR & Social Media analysis Customer ACTIVITIES Workshops MarCom strategy Phase 3 Pricing Business development & leads generation Phase 2 Technical Training of Sales: Localisation Potential Customers: Negotiation/Closure of Phase 1 Workshops Deals Portfolio Webinars Assist Intl. Agreements analysis Demos Installation & Support Pilots Partner Agreement System Setup Services Launch!
  • 19. Advantages of Working with Us  Gain in flexibility through Ailanthus different collaboration models: assignments, projects or mid-long term agreements, with partial or fulltime dedication  Choose services “a la carte” depending on your company's specific needs at any given time  Rationalize and control your costs from the beginning  Get a “virtual” presence and let Ailanthus perform quick opportunity assessments before you invest too heavily in the market or establish your own office  Benefit instantly from Ailanthus’ local market knowledge and personal contact network that will maximize your current and future opportunities in the market  Enter the market faster and with lower risk
  • 20. How to engage with us  Flexible collaboration models:  assignments,  projects or mid-long term agreements, with  partial or fulltime dedication  IMPORTANT: No long term commitment; if you are not satisfied with our services, you can “quit” with 30 days notice!.  Choose services “a la carte” depending on your company's specific needs at any given time
  • 21. Client References France Israel Finland Norway Germany UK Ireland Spain
  • 22. Contact details: The working languages of the Office: Ailanthus Advance team are AILANTHUS ADVANCE, SL English, French, Nordics & Spanish. Feel free to contact us Aramayona 6 - 2C for a non-binding consultation! 28022 Madrid – Spain Email: t.: +34 91 192 2002 Business Development & Sales: f.: +34 91 329 1423 sales@ailanthus.es m.: +34 609444251 MarCom & Social Media: www.ailanthus.es marketing@ailanthus.es Twitter.com/Ailanthus_Spain ¡Thank you for your attention, and please …
  • 23. ….don’t forget to follow us on Twitter! @Ailanthus_Spain ¡Visit our YouTube channel! www.youtube.com/AilanthusAdv