- At TheFamily, we believe that anyone can become a great entrepreneur. Find more info here: http://www.thefamily.co/
- By Serge Alleyne, Partner at TheFamily (http://bit.ly/2jM8eye)
- You can find the full talk here: http://bit.ly/2jM9Fwq
- Join us IRL next time: https://www.meetup.com/TheFamilyBerlin/
11. CUSTOMER’S LOYALTY IS AMAZING
Orders of Repeat Customers Orders of New Customers
66%
34%
12. Nov 13 Jan 14 Mar 14 May 14 Jul 14 Oct 14 Dec 14 Feb 15 Apr 15 Jun 15 Sep 15 Nov 15 Jan 16
CUSTOMERS LOVE OUR SERVICE OVER TIME
COHORT OF ORDERS FOR CUSTOMERS WHO STICK TO THE SERVICE SINCE INCEPTION
NumberofOrders
20%
monthly
growth