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Knowledge Management
               in Practice
                       Suan Dusit Rajabhat University
                            Saturday, January 23, 2010




Prathan D.                                                  KM in Practice
http://www.welovebug.com                                 Saturday, January 23, 2010
who am i



Prathan D.                               KM in Practice
http://www.welovebug.com              Saturday, January 23, 2010
Prathan Dansakulcharoenkit
                           current.asst service and operation manager (sanook.com)
                           pass.qa specialist (sanook.com)
                           pass.tester (sanook.com)
                           pass.system administator (POPidols.net)
                           pass.freelance developer

                           expertise.ITIL and software testing
                           i am.blogger, reader and photographer




Prathan D.                                                        KM in Practice
http://www.welovebug.com                                       Saturday, January 23, 2010
who are you



Prathan D.                         KM in Practice
http://www.welovebug.com        Saturday, January 23, 2010
what are we talking today




Prathan D.                    KM in Practice
http://www.welovebug.com   Saturday, January 23, 2010
Knowledge Management
         in Practice



Prathan D.                    KM in Practice
http://www.welovebug.com   Saturday, January 23, 2010
based on true story




Prathan D.                               KM in Practice
http://www.welovebug.com              Saturday, January 23, 2010
what is your interesting




Prathan D.                        KM in Practice
http://www.welovebug.com       Saturday, January 23, 2010
passion




Prathan D.                              KM in Practice
http://www.welovebug.com             Saturday, January 23, 2010
knowledge sharing




Prathan D.                         KM in Practice
http://www.welovebug.com        Saturday, January 23, 2010
community of practice




Prathan D.                    KM in Practice
http://www.welovebug.com   Saturday, January 23, 2010
picture from http://kminbusiness.wordpress.com/




Prathan D.                                                                      KM in Practice
http://www.welovebug.com                                                     Saturday, January 23, 2010
take a break...   13
what is my KM




Prathan D.                                    KM in Practice
http://www.welovebug.com                   Saturday, January 23, 2010
blog welovebug.com




Prathan D.                           KM in Practice
http://www.welovebug.com          Saturday, January 23, 2010
knowledge sharing bugday




Prathan D.                    KM in Practice
http://www.welovebug.com   Saturday, January 23, 2010
discussion give'n take




Prathan D.                           KM in Practice
http://www.welovebug.com          Saturday, January 23, 2010
wiki IT Wiki




Prathan D.                                   KM in Practice
http://www.welovebug.com                  Saturday, January 23, 2010
knowledge management process




Prathan D.                    KM in Practice
http://www.welovebug.com   Saturday, January 23, 2010
define > build > store > use > update > revise



               knowledge management process




Prathan D.                                       KM in Practice
http://www.welovebug.com                      Saturday, January 23, 2010
lesson learns


BugDay Bangkok 2009                           Sripatum University
http://www.welovebug.com/tag/bugday             Saturday, January 19, 2009
Sharing knowledge is always voluntary,
           no one can ever be forced.




Prathan D.                             KM in Practice
http://www.welovebug.com            Saturday, January 23, 2010
so the right people meet...




Prathan D.                    KM in Practice
http://www.welovebug.com   Saturday, January 23, 2010
and new ideas are developed
             together




Prathan D.                    KM in Practice
http://www.welovebug.com   Saturday, January 23, 2010
questions & answers

  open discussion
email    zyracuze@gmail.com
                             msn     zyracuze@hotmail.com
                             blog    www.welovebug.com
                                     www.itil66.com
                           twitter   @zyracuze




Prathan D.                                            KM in Practice
http://www.welovebug.com                           Saturday, January 23, 2010
thanks
  you

     27

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Knowledge Management in Practice

  • 1. Knowledge Management in Practice Suan Dusit Rajabhat University Saturday, January 23, 2010 Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 2. who am i Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 3. Prathan Dansakulcharoenkit current.asst service and operation manager (sanook.com) pass.qa specialist (sanook.com) pass.tester (sanook.com) pass.system administator (POPidols.net) pass.freelance developer expertise.ITIL and software testing i am.blogger, reader and photographer Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 4. who are you Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 5. what are we talking today Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 6. Knowledge Management in Practice Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 7. based on true story Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 8. what is your interesting Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 9. passion Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 10. knowledge sharing Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 11. community of practice Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 12. picture from http://kminbusiness.wordpress.com/ Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 14. what is my KM Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 15. blog welovebug.com Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 16. knowledge sharing bugday Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 17. discussion give'n take Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 18. wiki IT Wiki Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 19. knowledge management process Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 20. define > build > store > use > update > revise knowledge management process Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 21. lesson learns BugDay Bangkok 2009 Sripatum University http://www.welovebug.com/tag/bugday Saturday, January 19, 2009
  • 22. Sharing knowledge is always voluntary, no one can ever be forced. Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 23. so the right people meet... Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 24. and new ideas are developed together Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010
  • 25. questions & answers open discussion
  • 26. email zyracuze@gmail.com msn zyracuze@hotmail.com blog www.welovebug.com www.itil66.com twitter @zyracuze Prathan D. KM in Practice http://www.welovebug.com Saturday, January 23, 2010