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Extending Zuora's Functionality
to Meet Changing Business
Needs
page
03
Facundo Chamut
Chief Product Officer,
Price Intelligently
Sachin Shanbhogue
Engagement Manager and Head of
Delivery Zuora Practice,
Estuate, Inc.
introduction
page
04
Introduction
s
4:15
Panel
discussion
4:20
Q&A
4:40
agenda
page
05
Customizing the assisted sales
channel
Leveraging Zuora’s OOTB integration with SFDC, automate
workflows to reduce touchpoint of Sales team
Other custom solutions and integrations
Integrations with PayPal, custom revenue recognition solutions and Hybris
are some of the complex integrations Estuate has completed successfully at
competitive prices. We have seen tremendous reviews and repeat business
from customers in these areas.
Ensuring “self-service” channel is not a
misnomer
From registration to sign in, displaying product offerings to sales tax calculation, from
CC collection to subscription, guaranteeing a quick and quality checkout flow for the end
customer. We also recognize that Subscription lifecycle management is key to our long
term success.
Estuate, Inc.
Slides
best practices
page
06
page
07
page
08
page
09
page
10
page
11
page
12
ProfitWell – We help you get the most out of
Zuora
page
13
‱ SaaS Metrics reporting (so
you don’t have to)
‱ Best delinquent-churn
curbing in the market
‱ Data driven pricing and
monetization strategy
‱ Smart & timely AI driven
insights
And we help you look great
page
14
Here are some use
cases

CFO Lumbergh
Needs to understand revenue and
growth
There’s a board meeting at the end of
the week and he’s asking you to
assemble the Recurring Revenue and
Growth Rate reports. He naturally needs
these yesterday.
How’s that TPS
report coming
along?
page
16
page
017
Watch the
Demo!
Marketing
Diana
Wants to lasso the right
customers
Diana is bringing in lots of
customers, but wants to make sure
those folks stick around – retention is
key.
She needs to know exactly how each
cohort of customers is currently
performing, and she needs to know
now. page
18
page
019
Watch the
Demo!
Product Han
Shoots first (at churn)
Han just realized that 20-40% of all
churn is from delinquencies, so he
needs some firepower to terminate
involuntary churn. At light speed.
page
20
page
021
Watch the
Demo!
Accuracy
Financial reporting needs to be perfectly accurate. Even 3% off
can mean cash flow issues or not investing your resources in
the right place.
Insight Laden
Reporting is a means to an end (not the end). While
spreadsheets are fine, business intelligence that’s actually
intelligent requires going beyond the numbers.
Speed and Reliability
You can’t wait days for reporting that’s going to break down.
Operators need the data yesterday (even though they only
asked you today).
Why is this technically tricky?
page
22
Accuracy
A well-defined set of tools that allow us to easily get the data
we need in order to generate the metrics that power
ProfitWell.
Insight Laden
It’s hard to build tooling that there’s when you need it and
doesn’t get in the way when you don’t. The Zuora platform
empowers us to focus on what’s important to you —and the
folks that you work with— and worry less about the technical
part.
Speed and Reliability
A set of reliable, easy-to-grok endpoints and Ruby modules that
permit us to build robust tools quickly and without too much fuss.
Using Connect to parse through these problems
page
23
Q&A
?
thank you.

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Subscribed 2017: Extending Zuora's Functionality to Meet Changing Business Needs

  • 1.
  • 2. Extending Zuora's Functionality to Meet Changing Business Needs
  • 3. page 03 Facundo Chamut Chief Product Officer, Price Intelligently Sachin Shanbhogue Engagement Manager and Head of Delivery Zuora Practice, Estuate, Inc. introduction
  • 5. page 05 Customizing the assisted sales channel Leveraging Zuora’s OOTB integration with SFDC, automate workflows to reduce touchpoint of Sales team Other custom solutions and integrations Integrations with PayPal, custom revenue recognition solutions and Hybris are some of the complex integrations Estuate has completed successfully at competitive prices. We have seen tremendous reviews and repeat business from customers in these areas. Ensuring “self-service” channel is not a misnomer From registration to sign in, displaying product offerings to sales tax calculation, from CC collection to subscription, guaranteeing a quick and quality checkout flow for the end customer. We also recognize that Subscription lifecycle management is key to our long term success. Estuate, Inc. Slides best practices
  • 13. ProfitWell – We help you get the most out of Zuora page 13
  • 14. ‱ SaaS Metrics reporting (so you don’t have to) ‱ Best delinquent-churn curbing in the market ‱ Data driven pricing and monetization strategy ‱ Smart & timely AI driven insights And we help you look great page 14
  • 15. Here are some use cases

  • 16. CFO Lumbergh Needs to understand revenue and growth There’s a board meeting at the end of the week and he’s asking you to assemble the Recurring Revenue and Growth Rate reports. He naturally needs these yesterday. How’s that TPS report coming along? page 16
  • 18. Marketing Diana Wants to lasso the right customers Diana is bringing in lots of customers, but wants to make sure those folks stick around – retention is key. She needs to know exactly how each cohort of customers is currently performing, and she needs to know now. page 18
  • 20. Product Han Shoots first (at churn) Han just realized that 20-40% of all churn is from delinquencies, so he needs some firepower to terminate involuntary churn. At light speed. page 20
  • 22. Accuracy Financial reporting needs to be perfectly accurate. Even 3% off can mean cash flow issues or not investing your resources in the right place. Insight Laden Reporting is a means to an end (not the end). While spreadsheets are fine, business intelligence that’s actually intelligent requires going beyond the numbers. Speed and Reliability You can’t wait days for reporting that’s going to break down. Operators need the data yesterday (even though they only asked you today). Why is this technically tricky? page 22
  • 23. Accuracy A well-defined set of tools that allow us to easily get the data we need in order to generate the metrics that power ProfitWell. Insight Laden It’s hard to build tooling that there’s when you need it and doesn’t get in the way when you don’t. The Zuora platform empowers us to focus on what’s important to you —and the folks that you work with— and worry less about the technical part. Speed and Reliability A set of reliable, easy-to-grok endpoints and Ruby modules that permit us to build robust tools quickly and without too much fuss. Using Connect to parse through these problems page 23
  • 24. Q&A ?