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Employee Use of Phones While Driving
Understanding and Managing Corporate Liability

              Presentation to GRITS Annual Meeting – November 2011
                         Matt Howard, Co-founder and CEO
FIVE KEY POINTS


  1    Employee use of phones while driving is risky business
  2    Increases crashes / employer liability / insurance costs
  3    Growing problem for fleet operators / self-insured
        companies
  4    FMCSA regulations apply / CSA implications rising
  5    Affordable enforcement solutions exist



 Proprietary & Confidential
DISCUSSION TOPICS

 The behavioral problem
 The business problem
 The market segments
 The solution options
 The case study
 The future
BEHAVIORAL PROBLEM

 Adults (employees) have an insatiable
 appetite for mobile web…even when driving.

                               Survey says???
BEHAVIORAL PROBLEM

     47% of American
     adults1 who text and
     50% of employees
     who use smartphones2
     – admit to doing so
     while driving.

1 Pew Internet & American Life Project, 2010
2 CareerBuilder, 2009
BEHAVIORAL PROBLEM

Multitasking is an
oxymoron.
Humans can‟t do
two things at once
without impairment
to one or both
tasks.
BEHAVIORAL PROBLEM

     Modern multi-taskers (your employees) are
     “suckers for irrelevancy,” have “less self-
     control,” and are “distracted by everything”.
               Experiment A                                            Experiment B                       Experiment B
               Inability to Ignore Irrelevancy                         Inferior Memory                    Inferior Task Switching

                                                                                                          AEU
                                                                       ABCADE                                2, 12, 30
                                                                                                          DRS
                                                                                                             9, 17, 35

3 Nass, Ophir, Wagner – Stanford University, Aug 2009 -- Proceeding in the National Academy of Sciences
ILLUSTRATION EXERCISE

      Exercise 1                                                                  Exercise 2
      • Open text or email                                                        • Now do the task individually

      • Type „Multitask”                                                          • Type the word – Multitask

      • After each letter add a number:                                           • Then when finished type the
        M1 U2 L3 T4 I5 T6 A7 S8 K9                                                  numbers 1 – 9.



              Multitasking takes longer = more mistakes
4 The Myth of Multitasking: How Doing It All Gets Nothing Done – Dave Crenshaw.
THE BUSINESS PROBLEM

47%          Admit to sending                          23x          More likely to crash   32%   Have known crashes   62%   Have paper policies
             or reading text
             messages while
             driving
                                                                                           8%    Have been sued




                                                    0%                               Enforcement
1 – 47% of texting adults admit to sending or reading messages while driving
2 – Multitasking is oxymoron. TWD = 23X more likely to crash.
3 – 32% of employers know/suspect crashes. 7.6% have been sued. Insurers reacting.
4 – Policies are easy. Compliance is hard. (62% / 53% / 61% / 0%)
THE MARKET: PHONES + VEHICLES
                                                               Company-liable Smartphones



                                         37,000,000                                       6,000,000




                                                                                                                               Company-owned Vehicles
             Personally-owned Vehicles




                                         Company phones in Personal vehicles                  Company-liable smartphones




                                                                               360⁰
                                                                               Scope
                                                                                 of
                                                                                Risk

                                                                                         12,000,000
                                                                                          4.2m company-liable feature phones
                                                                                             7.8m personally-liable phones




   108m smart phones
   43m company liable phones                                              All Other Phones
   6m with keys to company vehicle
   Blackberry / Android dominant
THE MARKET: VEHICLES

               Regulation, Legislation, Crashes, Claims, Liability, Premiums




  Trucking                                  Local                             Sedan
3m vehicles / 20% company-liable    11m vehicles / 3.7m company-liable   4m vehicles / 1.5m company-liable
phones / 60% TEV                    smartphones / 26% TEV                smartphones / 0% TEV




                    9m admit to texting, emailing, or browsing while driving

                         18,000,000 Employees driving company vehicles
THE SOLUTIONS



 Active Controls on Smartphones     Passive Controls on Any Phone
 $2.50 per phone / per month        $2.50 per phone / per month


 Actively promote safe and legal    Passively measure employee
 use of phones while driving.       use of phones while driving.

  Phone-dependent                   Phone-agnostic
  Active Behavior Management        Passive Behavior Management
  Works with/without Telematics     Requires Telematics and TEMs data
  Ideal for Local / Sedan Fleets    Ideal for Local Service / Trucking Fleets
For more information on preventing distracted
  driving, please visit http://zoomsafer.com

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Employee Cell Phone Use While Driving: Understanding and Managing Corporate Liability

  • 1. Employee Use of Phones While Driving Understanding and Managing Corporate Liability Presentation to GRITS Annual Meeting – November 2011 Matt Howard, Co-founder and CEO
  • 2. FIVE KEY POINTS 1 Employee use of phones while driving is risky business 2 Increases crashes / employer liability / insurance costs 3 Growing problem for fleet operators / self-insured companies 4 FMCSA regulations apply / CSA implications rising 5 Affordable enforcement solutions exist Proprietary & Confidential
  • 3. DISCUSSION TOPICS The behavioral problem The business problem The market segments The solution options The case study The future
  • 4. BEHAVIORAL PROBLEM Adults (employees) have an insatiable appetite for mobile web…even when driving. Survey says???
  • 5. BEHAVIORAL PROBLEM 47% of American adults1 who text and 50% of employees who use smartphones2 – admit to doing so while driving. 1 Pew Internet & American Life Project, 2010 2 CareerBuilder, 2009
  • 6. BEHAVIORAL PROBLEM Multitasking is an oxymoron. Humans can‟t do two things at once without impairment to one or both tasks.
  • 7. BEHAVIORAL PROBLEM Modern multi-taskers (your employees) are “suckers for irrelevancy,” have “less self- control,” and are “distracted by everything”. Experiment A Experiment B Experiment B Inability to Ignore Irrelevancy Inferior Memory Inferior Task Switching AEU ABCADE 2, 12, 30 DRS 9, 17, 35 3 Nass, Ophir, Wagner – Stanford University, Aug 2009 -- Proceeding in the National Academy of Sciences
  • 8. ILLUSTRATION EXERCISE Exercise 1 Exercise 2 • Open text or email • Now do the task individually • Type „Multitask” • Type the word – Multitask • After each letter add a number: • Then when finished type the M1 U2 L3 T4 I5 T6 A7 S8 K9 numbers 1 – 9. Multitasking takes longer = more mistakes 4 The Myth of Multitasking: How Doing It All Gets Nothing Done – Dave Crenshaw.
  • 9. THE BUSINESS PROBLEM 47% Admit to sending 23x More likely to crash 32% Have known crashes 62% Have paper policies or reading text messages while driving 8% Have been sued 0% Enforcement 1 – 47% of texting adults admit to sending or reading messages while driving 2 – Multitasking is oxymoron. TWD = 23X more likely to crash. 3 – 32% of employers know/suspect crashes. 7.6% have been sued. Insurers reacting. 4 – Policies are easy. Compliance is hard. (62% / 53% / 61% / 0%)
  • 10. THE MARKET: PHONES + VEHICLES Company-liable Smartphones 37,000,000 6,000,000 Company-owned Vehicles Personally-owned Vehicles Company phones in Personal vehicles Company-liable smartphones 360⁰ Scope of Risk 12,000,000 4.2m company-liable feature phones 7.8m personally-liable phones  108m smart phones  43m company liable phones All Other Phones  6m with keys to company vehicle  Blackberry / Android dominant
  • 11. THE MARKET: VEHICLES Regulation, Legislation, Crashes, Claims, Liability, Premiums Trucking Local Sedan 3m vehicles / 20% company-liable 11m vehicles / 3.7m company-liable 4m vehicles / 1.5m company-liable phones / 60% TEV smartphones / 26% TEV smartphones / 0% TEV 9m admit to texting, emailing, or browsing while driving 18,000,000 Employees driving company vehicles
  • 12. THE SOLUTIONS Active Controls on Smartphones Passive Controls on Any Phone $2.50 per phone / per month $2.50 per phone / per month Actively promote safe and legal Passively measure employee use of phones while driving. use of phones while driving.  Phone-dependent  Phone-agnostic  Active Behavior Management  Passive Behavior Management  Works with/without Telematics  Requires Telematics and TEMs data  Ideal for Local / Sedan Fleets  Ideal for Local Service / Trucking Fleets
  • 13. For more information on preventing distracted driving, please visit http://zoomsafer.com