Slides from ZoomSafer CEO Matt Howard's presentation on preventing work-related distracted driving, delivered to the Gulf Region Intelligent Transportation Society (GRITS) Annual Meeting on November 3, 2011
Employee Cell Phone Use While Driving: Understanding and Managing Corporate Liability
1. Employee Use of Phones While Driving
Understanding and Managing Corporate Liability
Presentation to GRITS Annual Meeting – November 2011
Matt Howard, Co-founder and CEO
2. FIVE KEY POINTS
1 Employee use of phones while driving is risky business
2 Increases crashes / employer liability / insurance costs
3 Growing problem for fleet operators / self-insured
companies
4 FMCSA regulations apply / CSA implications rising
5 Affordable enforcement solutions exist
Proprietary & Confidential
3. DISCUSSION TOPICS
The behavioral problem
The business problem
The market segments
The solution options
The case study
The future
4. BEHAVIORAL PROBLEM
Adults (employees) have an insatiable
appetite for mobile web…even when driving.
Survey says???
5. BEHAVIORAL PROBLEM
47% of American
adults1 who text and
50% of employees
who use smartphones2
– admit to doing so
while driving.
1 Pew Internet & American Life Project, 2010
2 CareerBuilder, 2009
7. BEHAVIORAL PROBLEM
Modern multi-taskers (your employees) are
“suckers for irrelevancy,” have “less self-
control,” and are “distracted by everything”.
Experiment A Experiment B Experiment B
Inability to Ignore Irrelevancy Inferior Memory Inferior Task Switching
AEU
ABCADE 2, 12, 30
DRS
9, 17, 35
3 Nass, Ophir, Wagner – Stanford University, Aug 2009 -- Proceeding in the National Academy of Sciences
8. ILLUSTRATION EXERCISE
Exercise 1 Exercise 2
• Open text or email • Now do the task individually
• Type „Multitask” • Type the word – Multitask
• After each letter add a number: • Then when finished type the
M1 U2 L3 T4 I5 T6 A7 S8 K9 numbers 1 – 9.
Multitasking takes longer = more mistakes
4 The Myth of Multitasking: How Doing It All Gets Nothing Done – Dave Crenshaw.
9. THE BUSINESS PROBLEM
47% Admit to sending 23x More likely to crash 32% Have known crashes 62% Have paper policies
or reading text
messages while
driving
8% Have been sued
0% Enforcement
1 – 47% of texting adults admit to sending or reading messages while driving
2 – Multitasking is oxymoron. TWD = 23X more likely to crash.
3 – 32% of employers know/suspect crashes. 7.6% have been sued. Insurers reacting.
4 – Policies are easy. Compliance is hard. (62% / 53% / 61% / 0%)
10. THE MARKET: PHONES + VEHICLES
Company-liable Smartphones
37,000,000 6,000,000
Company-owned Vehicles
Personally-owned Vehicles
Company phones in Personal vehicles Company-liable smartphones
360⁰
Scope
of
Risk
12,000,000
4.2m company-liable feature phones
7.8m personally-liable phones
108m smart phones
43m company liable phones All Other Phones
6m with keys to company vehicle
Blackberry / Android dominant
11. THE MARKET: VEHICLES
Regulation, Legislation, Crashes, Claims, Liability, Premiums
Trucking Local Sedan
3m vehicles / 20% company-liable 11m vehicles / 3.7m company-liable 4m vehicles / 1.5m company-liable
phones / 60% TEV smartphones / 26% TEV smartphones / 0% TEV
9m admit to texting, emailing, or browsing while driving
18,000,000 Employees driving company vehicles
12. THE SOLUTIONS
Active Controls on Smartphones Passive Controls on Any Phone
$2.50 per phone / per month $2.50 per phone / per month
Actively promote safe and legal Passively measure employee
use of phones while driving. use of phones while driving.
Phone-dependent Phone-agnostic
Active Behavior Management Passive Behavior Management
Works with/without Telematics Requires Telematics and TEMs data
Ideal for Local / Sedan Fleets Ideal for Local Service / Trucking Fleets
13. For more information on preventing distracted
driving, please visit http://zoomsafer.com