The Atos Social Collaboration Story Robert Shaw

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The document discusses three levels of leadership that were important for Atos's successful social collaboration transformation: leadership from the top to establish strategy and set an example, leadership from grassroots employees to normalize and personalize the change, and leadership from middle management to implement social project management, helpdesk, and ideation tools. The transformation benefited Atos's customers and allowed various teams within the company to improve processes like asking SAP experts questions, incident management, and monthly finance reviews.

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The Atos social collaboration story
Robert Shaw – CEO blueKiwi software
Zero email TM

Zero email TM – The Atos Social Collaborations Story
Leading social change at Atos:
1. Leadership from the top
2. Leadership from the grass roots
3. Leadership from the middle

Leadership from the top – Setting the strategy

Leading from the top – Establish a case for change

Leading from the top – Address your processes

Leading from the top – Choose your solution

Leading from the top – Transformation or change

Leading from the top – Measuring success

Leadership from the top – Leading by example

Leadership from the top – Rewarding the success

Grass roots leadership – Self actualisation

Grass roots leadership – Normalising the change

Grass roots leadership – Personalising change

Grass roots leadership – Empathising with the pain

Leadership from the middle – social project management

Leadership from the middle – social helpdesk

Leadership from the middle – social ideation

Benefitting our customers
Atos case studies from the Zero email Program:
Ask SAP experts
GxM Keeps it simple
Incident Management
Finance Monthly Reviews
blueKiwi client testimonies:
Packaging
Luxury Goods
Automotive Manufacturing

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