1. 1
EDUCATION
 Bachelor of Computer Science Virtual University , Pakistan, 2006
 Bachelor of Commerce (Account, Statistics, Financial
Management)
 Diploma In Information Technology
University of Karachi, Pakistan, 2002
Info Train Karachi, Pakistan, 2001
CERTIFICATION
 Microsoft Dynamics CRM 4.0 Customization and
Configuration.
Microsoft Certified Technology Specialist -
Dynamics , June 2011
 Programming in HTML5 with JavaScript and CSS3 Specialization, November 2012
 SAP Certified Development Associate – ABAP with
Netweaver 7.31
SAP, December 2013
EXPERIENCE
July, 2009 – Current Technology Partners FZ LLC.
Sr. Solution Designer Dubai
[Tools & Technology: Java-J2EE, XML Transformation, Apache FOP Engine, Sun Corba, Sockets, Struts, C#,
Dynamics CRM 4.0, SSRS, JavaScript, MS SharePoint 2007 and 2010, SQL Server, jQuery, SAP-ABAP]
 Responsible for writing and executing the strategy plan after the CEO approval for software
related activities.
 Being associated with System Integrators, I am working on several I.T related technologies from
big players i.e. SAP, Microsoft, and Ericson.
Zahid Hussain (SAP ABAP and MCP, MCTS Certified)
Email: hussain.zahid@gmail.com
Address: Dubai, UAE
Mobile: +971-050 9436987 (Preferred)
CAREER HIGHLIGHTS
 Results driven professional with 9+ years of progressively responsible experience in Software Analysis
and Designing.
 The experience involves Research and Development of variety of software products i.e. Ericsson
BSCS iX R2 (CBiO), Microsoft Dynamics CRM, Microsoft SharePoint, SAP, Business Objects etc.
 Wide range of industrial experience from Software house, System Integrators, Telecom Sector and Oil
and Gas.
 Worked as a Team lead in the product development for a product called “EKS”, which includes both
industry research and technical team counseling i.e. white paper, case-study, consumer discussion,
business model etc. From technical prospective participated in the finalization of SSRS –
(Requirement Specification) and technical Design.
SKILLS
 Professional Application Development using Java (J2EE, Struts, Hibernate) Technology.
 Experience in Web and Application Development using MS.Net(C#, ASP.Net, SOAP, oData,
JavaScript, VBScript, AJAX, REST) technologies.
 Non-kernel development of Ericsson BSCSiX (CBiO) system for charging and billing industry, which
involves sophisticated backend system to be modified for customization. It includes adding new
backend demon process, modifying their front-end screen using Java etc.
 Deep understanding of Dynamics CRM platform provided by Microsoft in terms of customization,
which includes: plugin design, integrated screens from 3rd party software, customization of form,
design new SSRS reports etc.
 SharePoint implementation and customization. It includes new info-path forms, workflow’s, configure
business-data-connectivity and integrated email/tasks with Dynamics CRM system.
 Stream-Serve (Report builder tool) commonly used in Telecom business.
 Using SAP-Enterprise Service component of ECC, a Kiosk system has been design/build (HTML5,
CSS3 and JavaScript) which can read certain business functionality from SAP-HRMS module. Due to
the lack-of good user-friendly screens, this was made to over-come the gap.

2. 2
o Current - Ministry of Oil - Iraq (SAP-ABAP Technical Consultant)
1. Leading the team of developers to designed and developed the Kiosk product to
overcome the user-friendly screens which comes with SAP standards using HTML5
technology. It is integrated with SAP Enterprise Service Bundle offering for HRMS
and PM modules.
2. Using CSS3 and JavaScript – responsive screen designs has been developed for
both Android and iOS smartphone and tablets for Kiosk product.
3. Leading an offshore team in India for data migration, to manage and identify the
process needs to be developed using ABAP or through LSMW.
4. Implement the best practices in SAP development using OOP by using
modularization techniques and class development.
5. Extensive knowledge in ABAP/4, Smart-Forms, BADi, Enhancement, iDOC etc.
6. Sound knowledge of SAP core modules i.e. HR, MM and PM.
o Ericsson (CBio) Billing and Charging System
1. Worked as a team-lead for the whole project lifecycle i.e. requirement gathering,
writing functional document and technical proposals to meet the customer
requirement specifically in the area of post-paid billing, network elements. Etc.
2. Using Java (J2EE) technology, designed and customized their CX (customer
care) solution by writing different solution units, writing PL/SQL scripts, UNIX
shell scripts, developed non-kernel Java plugins and integrated with the core CX
solution.
3. With the help of StreamServ reporting tool, designed and integrated the
complete invoice system using XSL and XML transformation for UNITEL
ANGOLA client.
Clients:
1. Afghanistan Wireless (AWCC)
2. Sabafon (Yemen)
3. MTN (Syria)
4. ITPC (Iraq Telecommunication)
5. Unitel (Angola)
o Microsoft Dynamics CRM
Worked as a technical consultant to implement the two core modules of the product,
among them: Pre-Sales and Incident Management System. Following high-level process
has been implemented within the company to achieve CISCO Silver Certificate
Potential Customer  Leads Opportunity Submission of documents Bidding 
Won/Loss  Signing Off  Project Chart  Team resources  Case entries 
escalation process  KPIs etc.
o Microsoft SharePoint System
Due to the lack of good document management system within CRM, worked as
technical consultant to fill the gap of such need. Designed and implemented the
integration process from Dynamics CRM and SharePoint system and avoid the use of
multiple solutions. SharePoint is used for the front-end.
1. Customized dynamics CRM list web-part for SharePoint.
2. Link Microsoft outlook emails with CRM list/opportunities.
3. Developed project chat web-part and link with SharePoint-CRM list web-part.
4. Developed report using SSRS and linked with CRM opportunities.
5. Developed info-path form for CRM opportunities.
6. Customized workflow to minimize the escalation and approval process of
opportunities and potential sales lead.

3. 3
December, 2006 – July, 2009 Applied Business Applications, Dubai UAE
Product Development Manager
 Successful development of Application Design and development suite from vision to launch.
 Responsible for the innovation and development of new products.
Product: EKS-Application Development Suite
Responsible of the vision, research, design and development of “Enterprise Knowledge Solution (EKS)”.
EKS is an Enterprise Process Automation Suite; it uses software like Microsoft Excel, Word, Visio and
Visual Studio as the main user interface to design forms, workflows, business rules, validations and
reporting.
EKS has been solely developed by Applied Business Applications in the UAE, and all application
development in ABA is done under EKS. EKS Development Suite has been further sold to the following
clients so far;
a) Abu Dhabi Commercial Bank [ http://www.adcb.com ] (Second largest bank in the UAE)
b) National Food Products Company [ http://www.nfpcgroup.com ].
c) EIIC (Abu Dhabi Based Investment Company)
d) Camtech Group [ http://www.camtech-group.org ]
Responsibilities:
 Conducted research and created design of the product from the ground up.
 Leading multiple teams responsible for the development of EKS.
 Leading the R & D Team to carry out the objectives.
 Designed and Developed MS Excel Form Designer using Visual Studio Tool for Office and C#.
 Designed and Developed Workflow Designer using Microsoft Visio Automation in C#.
 Designed and Developed Business Rule Engine using C#.
 Developed several ActiveX controls for the web interface using C++
 Responsible for the design and development of the future releases.
 Providing the clients having the EKS Development suite, development training and support to develop
their own applications using EKS.
[Tools & Technology: OOP, UML, C/C++(ATL, Win32 API), Visual C#, ASP.Net, Visual Studio Tools for Office
(VSTO), SQL Server 2000-2005, Microsoft Excel/Word/Visio/Project Automation. AJAX, XML Web Services, MS
BizTalk server, MS SharePoint server]
Project: Integration Between Exact (ERP Software) with EKS (August 2007 – April 2008)
Client: STME Middle East
The objective is to trigger fast sales order process, EKS collect particular information about the sales
order in predefined format from the STME users and later EKS generate XML file which Exact software
import into their system
Responsibilities:
 Took over the full responsibility as the lead developer/analyst for the Application to be Integrated using
EKS Development Suite.
 Created the formal design of the application.
 Designed the database model in SQL Server 2000
 Successfully deployed and launched the application for all the branches of STME all over the world
[Tools & Technology: C#, ASP.Net, SQL Server 2000, MS Excel, MS Visio, MS Project, AJAX, XML Web
Services, JavaScript, VBScript ]
OTHER PROJECTS UNDERTAKEN
 Completely Responsible of the formal design and the quality of the following applications as well as
development practices.
 Responsible for technology and engineering issues.
 Carrying out technical cooperation with the below mentioned clients.

4. 4
1. Project Management Office Automation
Client: DU Telecommunications [http://www.du.ae] (one of the only two telecommunication
companies in the UAE)
This is the automation of the External Project Management office, all NOC’s for external projects are
issued through this application.
2. Contractors’ Online Evaluation
Client: Nakheel Properties [ http://www.nakheel.com ] (well known for their man-made island
projects, The Palm and The World).
Online evaluation system for contractors where they fill in the applications and trace there application
status, Their applications are automatically routed through different departments in the company for their
evaluation.
3. Marketing Activity Planning
Client: Aujan Industries (makers of barbican beer and Rani juice, region's largest privately
owned, independent soft drink and confectionery manufacturer).
All the company’s marketing activities and planned and recorded in this application, this Includes
budgeting, planning, expense management and workflows.
[Tools & Technology used in above mentioned projects: EKS Development Suite, C#, ASP.Net, SQL Server
2000, MS Excel, MS Visio, MS Project, JavaScript, Crystal Reports]
Feb, 2006 – Dec, 2006 Inbox (Pvt.) Ltd. , Karachi Pakistan
Software Engineer

Worked as team member in the development of ERP Solution System for leading courier company
named OCS Services Pakistan. The project is to automate OCS entire domestic operation e.g. Billing,
Accounts, Inventory, HR and Payroll in Pakistan.
[Tools & Technology: Java (Struts, Hibernate, My SQL, Jbullet (Customize Framework)]
Sep, 2002 – Feb, 2006 Pakistan Gum Industries (Pvt.) Ltd
Computer Programmer
Having an accounting background was and edge towards leading the conversion project from Fox-pro to
Visual Basic. The project has salient features which are as follows:
Responsibilities:
 Developed & maintain the complete system of ERP and integrate with the old system which includes (Inventory
& Maintenance).
 Implement cost accounting scenarios.
 Developed processing loss and gain ratios for different production units.
 Developed weighing bridge interface (by using US786 Impex, Dannel (DN3100)).

[Tools & Technology: Visual Basic 6.0, MSSQL server, Crystal Reports.

