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FUTURE OF ADVERTISING
          Fall 2012 • Thursdays, 1-6 PM
    Instructors: Zach Pentel & Boriana Strosk



   Class 2: Re-thinking the ad agency
TODAY
Any blog problems?

Blog assignment discussion

History of advertising and the roles within it

Seismic shifts + panic = opportunity

Introduction of assignment

Break


Work time + one-on-ones
CONTACT INFO


Joint email: zachandboriana@gmail.com

or: zach.pentel@bbdo.com

or: borianamn@gmail.com
AGENCIES ARE CHANGING.
   SO... NOW WHAT?
“The opportunities for our industry are endless if
we stop making ads and start bringing game-
changing business ideas to our clients.”

- Jeff Graham, CP+B
“Advertising going forward is about turning big
ideas into personalized experiences that change
and reinforce perceptions and behavior.”

- Jan Leth, Ogilvy
“Traditional practices are now ineffective. It’s no
longer about one ad or a single commercial
directly handed to an audience and then
considered a complete transaction.”

- Andi
MARKETING THEN


        Ads

Brand   PR               Consumer
MARKETING NOW

                       Brandjacking
        Ads

Brand   PR                            Consumer
                       Social Media
                       Review Sites

                       Branded Experiences
MARKETING NOW



An expectation of interaction.
THE CONVERSATION HAPPENS
WHETHER YOU LIKE IT OR NOT.
NEW PARADIGMS,
  NEW ROLES
RE-THINKING THE AD AGENCY
STRUCTURE THEN
ACCOUNT
 SERVICE                AGENCY
           CREATIVE   LEADERSHIP
YESTERDAY

Account Service Manages the client, and asks them what they need.

The creative department creates ads that reflect the client’s needs.

Agency leadership makes sure nothing goes horribly wrong.
WITHIN THESE GROUPS,
        SEVERAL SPECIALTIES

New Business

Research

Art & Copy

Studio / Production

Media
NEW BUSINESS

A single purpose: find new clients, and win their
business.

Create meaningful pitches.

Learn a lot about a business in a short period of time.
RESEARCH

Answer three questions:

Who are we trying to talk to?

What makes them tick?

What can we say to motivate them to buy from us?
ART & COPY



Take the insights that
research develops, and
turn them into concepts.
STUDIO / PRODUCTION


Take the concepts from the creative department, and
reproduce them in ads of all shapes and sizes.
MEDIA

Place the ads
where people will
see them.

Print, Outdoor,
TV, and Radio.
CULTURE THEN
#1: MALE
#2: ALONE. SINGULAR.
#3: DIFFICULT TO MEASURE.
WHAT WORKS? WHO KNOWS.
CULTURE CHANGES.
ADVERTISING CHANGES.
Complicated
& Generic
Simple &
Different
LET THIS SITUATION FERMENT

     FOR 30+ YEARS...
STRUCTURE NOW
ACCOUNT
 SERVICE
           CREATIVE     AGENCY
                      LEADERSHIP
RESEARCH

ACCOUNT                    MEDIA   NEW BUSINESS
 SERVICE
                CREATIVE        AGENCY
                              LEADERSHIP
              PRODUCTION
ONLINE PAID MEDIA   CONTENT STRATEGY
                                              SEO

EMAIL MARKETING                       COMMUNITY
                                     MANAGEMENT
                           WEB DESIGN
         RESEARCH

ACCOUNT USER EXPERIENCE    MEDIA     NEW BUSINESS
 SERVICE                    PR
                CREATIVE           AGENCY
   SOCIAL MEDIA                  LEADERSHIP
              PRODUCTION
                           TESTING        MOBILE
      ANALYTICS
                                 APPLICATIONS
TRUTH IS,
MOST AGENCIES AREN’T RE-THINKING ANYTHING.




They create a “digital” department. They hire “social media” people.
But they don’t re-think how these new mediums actually impact their
business.

Their ideas about the role of advertising haven’t changed.
TRUTH IS,
MOST AGENCIES AREN’T RE-THINKING ANYTHING.



They find new products to sell, rather than think about the audience’s
expectation of interaction.

They don’t try to get rid of things that aren’t working.

And then, they wonder why the ad industry isn’t what it used to be.
TRUTH IS,
MOST AGENCIES AREN’T RE-THINKING ANYTHING.




To many agencies of the past, the digital revolution brings
complexity that they can’t handle.
“When the ecosystem stops rewarding complexity, it is the people
who figure out how to work simply in the present, rather than the
people who mastered the complexities of the past, who get to say
what happens in the future.”

- Clay Shirkey, via Heather
You’re entering the ad industry at a time of vast cultural and
institutional change, not unlike 1960.

Once again, long held beliefs, processes and traditions are being
proven ineffective, too expensive and wrong—and it hurts.

In the chaos there is opportunity.
SO WHAT IS OUR OPPORTUNITY?
ART
                                          COPY
                                   ILLUSTRATION
                                           FILM
                                      RESEARCH
EVERYONE HAS A SPECIALTY.                   PR
                            CODING/DEVELOPMENT
                                      STRATEGY
                                    PRODUCTION
                            ACCOUNT MANAGEMENT
BUT NEW DIGITAL CHALLENGES
SPAN SEVERAL.
COPY
                RESEARCH
SOCIAL MEDIA     STRATEGY
               PRODUCTION
                       PR
RESEARCH
                           STRATEGY
                               ART
MOBILE APP DEVELOPMENT        COPY
                             CODING
                         PRODUCTION
THE SUCCESSFUL ADVERTISER OF THE FUTURE
DOES NOT STOP AT THEIR SPECIALTY.
THEY BECOME GENERALISTS.
“A generalist species is able to thrive in
a wide variety of environmental
conditions and can make use of a
variety of different resources.”
“I believe what we’re seeing in the creative job
market is a sea change akin to the dissolution of
the art director/copywriter wall.”

- Kyle
“While many of the traditionalists of the ad world
ignorantly cling on to the old standards of
magazine spreads and TV commercials, there are
plenty who see this as a shift for the better and
enthusiastically welcome the change.

There is a lot more opportunity for young talent
to emerge, collaboration is encouraged, and the
demand for creative content has never been
higher.”

- Michael
Art directors don’t need to be developers.

Account managers don’t need to write copy.

But they do need to have an in-depth understanding of
what each role brings to the table.
It’s the difference between an OK idea and a
groundbreaking campaign.
This took:

A strategist that understood the basics of web development

A creative team that understood the basics of Facebook Connect

A developer that understood the user experience that the creative
team wanted to build

A producer that was able to articulate the strategy to the
developers in a way that preserved the overall idea
YOUR OPPORTUNITY:
BIG IDEAS THAT TRANSCEND SPECIALTY.
WHERE CAN WE FIND INSPIRATION AND
INFORMATION?
AWESOME, UNTESTED THINGS: FAST COMPANY CREATE
ALL THE DIGITAL NEWS FIT TO PRINT: MASHABLE
SAGE ADVICE: WELCOME TO OPTIMISM
GOSSIP AND NEW ADS: AGENCY SPY
HOW TO BE 6 MONTHS AHEAD: TECHCRUNCH
TODAY’S ASSIGNMENT:

Peruse those sources.

Read Perfect Pitch: How Droga5 is Making Ads You Can’t Ignore
TODAY’S ASSIGNMENT:

Identify a brand that has done a remarkable job of bringing
themselves into the digital age.

Things to look for:
      • Building unique, never-before-seen digital experiences
      • Brands interacting with their audiences
      • Thinking beyond advertising


What to post to the blog:
  • At least two examples of the brand’s digital creative work (website, video, Facebook
    page, ad, etc.)
  • What about this creative work is interesting to you?
  • Does it make you think differently about the brand? Why?
TODAY’S ASSIGNMENT:

Due at noon on Wednesday.

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Future of Advertising @ MCAD - Week 2

  • 1. FUTURE OF ADVERTISING Fall 2012 • Thursdays, 1-6 PM Instructors: Zach Pentel & Boriana Strosk Class 2: Re-thinking the ad agency
  • 2. TODAY Any blog problems? Blog assignment discussion History of advertising and the roles within it Seismic shifts + panic = opportunity Introduction of assignment Break Work time + one-on-ones
  • 3. CONTACT INFO Joint email: zachandboriana@gmail.com or: zach.pentel@bbdo.com or: borianamn@gmail.com
  • 4. AGENCIES ARE CHANGING. SO... NOW WHAT?
  • 5. “The opportunities for our industry are endless if we stop making ads and start bringing game- changing business ideas to our clients.” - Jeff Graham, CP+B
  • 6. “Advertising going forward is about turning big ideas into personalized experiences that change and reinforce perceptions and behavior.” - Jan Leth, Ogilvy
  • 7. “Traditional practices are now ineffective. It’s no longer about one ad or a single commercial directly handed to an audience and then considered a complete transaction.” - Andi
  • 8. MARKETING THEN Ads Brand PR Consumer
  • 9. MARKETING NOW Brandjacking Ads Brand PR Consumer Social Media Review Sites Branded Experiences
  • 10. MARKETING NOW An expectation of interaction.
  • 11. THE CONVERSATION HAPPENS WHETHER YOU LIKE IT OR NOT.
  • 12. NEW PARADIGMS, NEW ROLES
  • 15. ACCOUNT SERVICE AGENCY CREATIVE LEADERSHIP
  • 16. YESTERDAY Account Service Manages the client, and asks them what they need. The creative department creates ads that reflect the client’s needs. Agency leadership makes sure nothing goes horribly wrong.
  • 17. WITHIN THESE GROUPS, SEVERAL SPECIALTIES New Business Research Art & Copy Studio / Production Media
  • 18. NEW BUSINESS A single purpose: find new clients, and win their business. Create meaningful pitches. Learn a lot about a business in a short period of time.
  • 19. RESEARCH Answer three questions: Who are we trying to talk to? What makes them tick? What can we say to motivate them to buy from us?
  • 20. ART & COPY Take the insights that research develops, and turn them into concepts.
  • 21. STUDIO / PRODUCTION Take the concepts from the creative department, and reproduce them in ads of all shapes and sizes.
  • 22. MEDIA Place the ads where people will see them. Print, Outdoor, TV, and Radio.
  • 26. #3: DIFFICULT TO MEASURE. WHAT WORKS? WHO KNOWS.
  • 31. LET THIS SITUATION FERMENT FOR 30+ YEARS...
  • 33. ACCOUNT SERVICE CREATIVE AGENCY LEADERSHIP
  • 34. RESEARCH ACCOUNT MEDIA NEW BUSINESS SERVICE CREATIVE AGENCY LEADERSHIP PRODUCTION
  • 35. ONLINE PAID MEDIA CONTENT STRATEGY SEO EMAIL MARKETING COMMUNITY MANAGEMENT WEB DESIGN RESEARCH ACCOUNT USER EXPERIENCE MEDIA NEW BUSINESS SERVICE PR CREATIVE AGENCY SOCIAL MEDIA LEADERSHIP PRODUCTION TESTING MOBILE ANALYTICS APPLICATIONS
  • 36. TRUTH IS, MOST AGENCIES AREN’T RE-THINKING ANYTHING. They create a “digital” department. They hire “social media” people. But they don’t re-think how these new mediums actually impact their business. Their ideas about the role of advertising haven’t changed.
  • 37. TRUTH IS, MOST AGENCIES AREN’T RE-THINKING ANYTHING. They find new products to sell, rather than think about the audience’s expectation of interaction. They don’t try to get rid of things that aren’t working. And then, they wonder why the ad industry isn’t what it used to be.
  • 38. TRUTH IS, MOST AGENCIES AREN’T RE-THINKING ANYTHING. To many agencies of the past, the digital revolution brings complexity that they can’t handle.
  • 39. “When the ecosystem stops rewarding complexity, it is the people who figure out how to work simply in the present, rather than the people who mastered the complexities of the past, who get to say what happens in the future.” - Clay Shirkey, via Heather
  • 40. You’re entering the ad industry at a time of vast cultural and institutional change, not unlike 1960. Once again, long held beliefs, processes and traditions are being proven ineffective, too expensive and wrong—and it hurts. In the chaos there is opportunity.
  • 41. SO WHAT IS OUR OPPORTUNITY?
  • 42. ART COPY ILLUSTRATION FILM RESEARCH EVERYONE HAS A SPECIALTY. PR CODING/DEVELOPMENT STRATEGY PRODUCTION ACCOUNT MANAGEMENT
  • 43. BUT NEW DIGITAL CHALLENGES SPAN SEVERAL.
  • 44. COPY RESEARCH SOCIAL MEDIA STRATEGY PRODUCTION PR
  • 45. RESEARCH STRATEGY ART MOBILE APP DEVELOPMENT COPY CODING PRODUCTION
  • 46. THE SUCCESSFUL ADVERTISER OF THE FUTURE DOES NOT STOP AT THEIR SPECIALTY. THEY BECOME GENERALISTS.
  • 47. “A generalist species is able to thrive in a wide variety of environmental conditions and can make use of a variety of different resources.”
  • 48. “I believe what we’re seeing in the creative job market is a sea change akin to the dissolution of the art director/copywriter wall.” - Kyle
  • 49. “While many of the traditionalists of the ad world ignorantly cling on to the old standards of magazine spreads and TV commercials, there are plenty who see this as a shift for the better and enthusiastically welcome the change. There is a lot more opportunity for young talent to emerge, collaboration is encouraged, and the demand for creative content has never been higher.” - Michael
  • 50. Art directors don’t need to be developers. Account managers don’t need to write copy. But they do need to have an in-depth understanding of what each role brings to the table.
  • 51. It’s the difference between an OK idea and a groundbreaking campaign.
  • 52.
  • 53. This took: A strategist that understood the basics of web development A creative team that understood the basics of Facebook Connect A developer that understood the user experience that the creative team wanted to build A producer that was able to articulate the strategy to the developers in a way that preserved the overall idea
  • 54. YOUR OPPORTUNITY: BIG IDEAS THAT TRANSCEND SPECIALTY.
  • 55. WHERE CAN WE FIND INSPIRATION AND INFORMATION?
  • 56. AWESOME, UNTESTED THINGS: FAST COMPANY CREATE
  • 57. ALL THE DIGITAL NEWS FIT TO PRINT: MASHABLE
  • 58. SAGE ADVICE: WELCOME TO OPTIMISM
  • 59. GOSSIP AND NEW ADS: AGENCY SPY
  • 60. HOW TO BE 6 MONTHS AHEAD: TECHCRUNCH
  • 61. TODAY’S ASSIGNMENT: Peruse those sources. Read Perfect Pitch: How Droga5 is Making Ads You Can’t Ignore
  • 62. TODAY’S ASSIGNMENT: Identify a brand that has done a remarkable job of bringing themselves into the digital age. Things to look for: • Building unique, never-before-seen digital experiences • Brands interacting with their audiences • Thinking beyond advertising What to post to the blog: • At least two examples of the brand’s digital creative work (website, video, Facebook page, ad, etc.) • What about this creative work is interesting to you? • Does it make you think differently about the brand? Why?
  • 63. TODAY’S ASSIGNMENT: Due at noon on Wednesday.

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