Learn how to manage the implementation of lower termination rates and how to develop effective interconnect costing models for Next Generation Networks

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& Termination Rates
Learn how to manage the implementation of lower termination rates
and how to develop effective interconnect costing
models for Next Generation Networks 16 Operator &
19th-22nd September 2011, InterContinental Vienna, Austria Regulator Case
Studies led By:
Nezih Dincbudak
Senior Manager of
Key Issues To Be Addressed: International Regulatory
Affairs,
t Learn how to apply pure LRIC methodology to France Telecom-Orange
effectively calculate termination charges
Dr. Tayfun Çataltepe
t See how operators are changing their Chief Executive of Corporate
business models to minimise the effects of Strategy,Regulations &
lower termination rates Interoperator Business,
Turkcell
t Understand how to develop a profitable
interconnect cost model in an NGN Thomas Grob
Senior Expert Regulatory
t Hear how to optimise QoS for NGN Strategy,
interconnection Deutsche Telekom
Uwe Fortwängler
take advantage of the additional
PluS learning opportunities:
Senior Interconnect Manager,
Telefónica O2 Germany
Pre-Conference Workshop: Monday 19th September 2011
Evaluating the pros and cons of different cost models and Romano Righetti
interconnection arrangements and determining how to effectively Director of Regulatory Affairs,
calculate mobile termination rates Wind
Post-Conference Workshop: Thursday 22nd September 2011 Tomaž Tomsic
Developing profitable interconnect costing models for IP networks Head of International Carrier
Services,
“This event will provide you with an excellent opportunity to Telekom Slovenije
discuss solutions to the challenges that arise from lowering Filip Sundram
termination rates.” Deputy Head of Market Division,
- HIlDE HAlVORSEN, SENIOR REGulATORy ADVISER, TElENOR NORWAy
National IT and Telecom
Agency Denmark
“A great opportunity to understand the market impact of
falling termination rates across Europe and regulators’ desire Omar Al-Radaideh
for this.” Senior Regulatory &
- MARK FAlCON, HEAD OF ECONOMIC REGulATION, HuTCHISON 3G
Interconnection Officer,
TRA uAE
Register now at: www.interconnectionevent.com

2. Until recently, interconnection has provided you with a huge source of revenue. However,
the ever increasing regulation – not least the Directive to lower termination rates –
combined with the imminent migration to All-IP networks is forcing everyone to
WHy MuST yOu
re-evaluate current interconnect models. BE THERE?
If, like your peers, this challenge is keeping you awake at night, make sure you are part
of Telecoms IQ’s Interconnection & Termination Rates conference and find answers to
critical questions including:
q how can I apply pure LRIC methodology to develop new costing models for
1 Learn howprofitable
develop a
to
interconnection?
q how can I manage the effects of the reduction in termination rates by re-evaluating
interconnection model
my business models to recover revenue from elsewhere in my business? for your Next Generation
q how can I measure and ensure QoS for IP interconnection?
q how can operators and regulators effectively work together to introduce a glide path
Network
approach to lowering termination rates?
q how can I overcome the challenges associated with using asymmetric termination rates?
16 operators and regulators will be disclosing the strategies that they have
2 Understand how to of
minimise the impacts
implemented to answer these key questions, including:
q Senior Manager of International Regulatory Affairs, France Telecom-Orange asymmetric termination
q Head of Economic Regulation, Hutchison 3G rates on your business
q Director of Regulatory Affairs, Wind
3 Hear LRIC to implement
q Chief Executive of Corporate Strategy, Regulations & Interoperator Business, Turkcell
q Head of International Carrier Services, Telekom Slovenije how
q Senior Expert Regulatory Strategy, Deutsche Telekom pure methodology
q Senior Interconnect Manager, Telefónica O2 Germany
q Deputy Head of Market Divsion, National IT and Telecom Agency Denmark to effectively calculate
q Senior Regulatory & Interconnection Officer, TRA uAE call termination
Reserve your place today and learn how to develop profitable charges and evolve your
interconnection models for All-IP networks and how to minimise Save up to €800!
the financial impact of lowering your termination rates. Book and pay before interconnect models
I look forward to seeing you at the event in September, 24 June 2011 to
Joanna Sturgess
Conference Producer | Telecoms IQ
secure your early
booking discount 4 Learn how to optimise
QoS within IP
P.S. Visit the download centre for your free reports, articles and podcasts at Interconnection
www.interconnectionevent.com!
www.interconnectionevent.com
PRE-CONFERENCE WORKSHOP MONDAy 19TH SEPTEMBER 2011
EVAluATING THE PROS AND CONS OF DIFFERENT COST MODElS AND INTERCONNECTION ARRANGEMENTS
AND DETERMINING HOW TO EFFECTIVEly CAlCulATE MOBIlE TERMINATION RATES
Registration and coffee will begin at 09.30. The workshop will take place between 10.00 and 16.00 with appropriate breaks for lunch and
refreshments.
SESSION 1: SESSION 3:
EVAluATING DIFFERENT COST MODEllING THE MOBIlE TERMINATION DEBATE
APPROACHES
This session will look at the two sides of the mobile
This session will provide an overview of each of the costing termination debate: the arguments for high termination rates
methodologies available and the different flavours and and the arguments for low, or even zero, termination rates.
interpretations that are being adopted around the world.
When would it be most appropriate to use each of them? SESSION 4:
q Fully Allocated Historic Costing KEy ISSuES TO CONSIDER WHEN DETERMINING
MOBIlE TERMINATION RATES
q Current Cost Accounting
q Long Run Incremental Costing This session will look at the critical issues that need to be
q LRIC + taken into consideration in MTR determinations, including:
q Pure LRIC q Should all operators’ costs be modelled, or should it be
based on a subset, or a single hypothetical operator?
SESSION 2: q Should network externality surcharges be added?
SCRuTINISING INTERCONNECTION ARRANGEMENTS q How should changes in the rates be implemented?
This session will look at the different arrangements that These points will be illustrated by looking at recent
can be used to manage the commercial agreements for activities within the UK that have led to proposals from
interconnection. What options are available and what are the Ofcom to implement a new glide path for Mobile
relative merits of each? Termination Rates in the UK. The approach is based on
q Cost based charging cost calculations using the Pure LRIC methodology.
q Capacity based charging
q Value based charging Led by Leo Borwick, Senior Consultant & Eric Tyson, Director
q Sender keeps all (bill and keep) Commercial Services, Interconnect Communications
Register now at: www.interconnectionevent.com

3. CONFERENCE DAy ONE TuESDAy 20TH SEPTEMBER 2011
08.30 Registration and coffee 12.20 Determining how to develop a new interconnect billing system in an
NGN environment
08.55 Welcome address r Analysing the raw data available and determining what data to use to bill for
Joanna Sturgess, Conference Producer, Telecoms IQ different services
r Determining how to bill your customer in an IP environment in the absence of
09.00 Opening remarks from the Chair transaction records:
followed by a speed networking session q What data should be used and where should you get it from?
r Understanding how to migrate your customer data to ensure accurate
09.20 Establishing how to develop a profitable cost model for interconnection interconnection charges
r Establishing whether existing cost models can be adapted or whether you need to r Establishing where to embed all the charging rules and data in order to be able to
develop new ones for an NGN environment charge for all types of traffic when there are a number of cost components for each service:
r Determining how operators and regulators can effectively collaborate to develop q Size q Time of day
future interconnection and termination cost models q Delivery options q Disk storage for queued mail
r Understanding how to ensure flexibility with cost models to incorporate new entrant r Understanding how to ensure interoperability between IP and TDM interconnection
operators billing systems when they both have different charging rules
r Quantifying and measuring the network costs associated with interconnection For speaker updates please visit: www.interconnectionevent.com
r Determining how to identify voice and data traffic on the network when IP packets
are passing over multiple charging points: 12.50 lunch
q Understanding how to balance voice and data traffic 13.50 Establishing how to model the costs of current and NGN fixed core network
q Evaluating the pros and cons of charging by minute or by megabyte used technologies
r Understanding who the interconnection costs should be billed to: r Understanding the differences in modelling difficulty: fixed versus mobile
q Evaluating whether both the receiving and originating parties should be charged r Determining how to take into account different types and scales of operator
q Determining whether Bill and Keep should be used in an NGN environment r Understanding how to take terrain and country-specifics into account when
Eric Tyson, Director Commercial Services, InterConnect Communications modeling costs:
q Recognising that links may need to cross rivers or mountains
09.50 Analysing the current interconnect regime in Germany and learning how r Determining how to calculate the cost when different link media are being used,
Telefónica O2 Germany have overcome the challenges associated with for example trench, undersea or wireless
integrating VoIP, TDM and Mobile Networks r Analysing the costs of interconnections itself: NGN versus “traditional” SS7
r Examining and overcoming the interconnection challenges faced by Telefónica O2 r Understanding how to calculate your costs when different core platforms are
Germany when integrating VoIP, TDM and their Mobile network being deployed in different areas
r Analysing and minimising the impact of integrating a VoIP, TDM and Mobile r Understanding how new services, such as IPTV, can affect cost allocation methods
Network on: Graham Johnson, Partner, Analysys Mason
q Traffic steering
OPERATOR
q Traffic monitoring 14.20 Establishing how to calculate fair mobile termination rates
q Billing r Analysing the history of mobile termination rates
OPERATOR
q Accounting r Comparing and contrasting termination fees across Europe
q IN systems r Determining how to allocate cost to data traffic when calculating MTRs
q Potential additional business models r Understanding what pure LRAIC means and determining whether it is fair
r Analysing the interconnect rate regime in Germany: r Discussing whether and how Bill and Keep can be used instead of termination fees
q Examining the trade-off between infrastructure investment and interconnection Alexander Gratzer, Chief Co-Ordinator Interconnection & Wholesale,
rates Orange Austria
q Determining how to manage the impact of interconnect regulation on
the incumbent and other national market players 14.50 understanding how operators in the Democratic Republic of Congo have
q Identifying the limitations of the regulatory regime in Germany implemented lRIC cost models and analysing the impact for Vodacom
r Analysing the effect of reduced termination rates on mobile call volumes in Germany r Analysing the telecoms market and regulation in the Democratic Republic of Congo
Uwe Fortwängler, Senior Interconnect Manager, Telefónica O2 Germany r Understanding how the NRA and operators collaborated to develop the LRIC cost model:
q Analysing the results
10.20 Analysing the localisation of interconnection points in the context of r Understanding how the cost models have been implemented within Vodacom
Bill and Keep r Determining the impact that LRIC cost models have had on:
OPERATOR
r Identifying the architecture required to enable VoIP interconnection q Mobile Termination Rates q Taxes
r Analysing the cost drivers behind VoIP interconnection q Off-net traffic q QoS
r Understanding the divergence of economics for calling party and called party in
REGULATOR
q On-net traffic q Coverage
“calling party pays” and examining potential disputes q Inbound traffic q Profitability
r Understanding how Bill and Keep affects the evaluation of these economics and r Analysing the impact on the ratio between international inbound, MTR and retail tariffs
reconciles the different points of view r Identifying the limitations of the LRIC model:
r Discussing whether the regulator should have a role in defining the number and q WACC determination q Asymmetric coverage
localisation of interconnect points in the case of Bill and Keep q Lack of analytical accounting
r Analysing whether Bill and Keep can be a driver for each operator to optimise r Understanding how and why the Universal Service Fund has been implemented
their interconnection architecture and define customised architecture rather than Thys Kazad, Regulatory & Interconnect Specialist, Vodacom
a standard one
Alain Maton, Engineer Counsellor, BIPT 15.20 Afternoon refreshments
10.50 Morning refreshments 15.50 learning how the NITA have developed and implemented a pure lRIC price
methodology to calculate PSTN termination and VoB traffic
11.20 Determining how to enable interconnection in an NGN environment r Examining the latest Danish regulation of PSTN termination and managed VoB traffic
REGULATOR
r Examining the different ways to provide interconnection on an IP network r Understanding and overcoming the challenges of moving:
r Discussing whether NGN technology will remove the need for local interconnection q From a “one SMP” interconnect regulation calculated by LRAIC+ price
REGULATOR
r Determining how to cost-effectively remove local interconnection points if they are methodology including only PSTN origination and termination
no longer needed q To a “multiple SMP” regulation of termination for PSTN and managed VoB traffic
r Establishing how many connection points you need to enable cost-effective service that is calculated using pure LRIC price methodology
delivery r Determining how to manage the effects on operators of implementing pure LRIC
r Analysing where the interconnection points should be located within the network Filip Sundram, Deputy Head of Market Division, National IT and Telecom
r Determining how to measure and ensure QoS across all interconnection points Agency Denmark
Omar Al-Radaideh, Senior Regulatory & Interconnection Officer, TRA uAE
16.20 Roundtable Discussion Session
11.50 understanding how IP Interconnection needs to evolve to enable QoS-based Take advantage of this facilitated discussion session to share best practice and
services benchmark your strategies in Interconnection. Delegates will have the opportunity to
participate in two out of three discussion sessions. At the end of each session, the
OPERATOR
r Examining Deutsche Telekom’s vision of delivering innovative services based on
quality enabled networks facilitator for each group will summarise the key findings before opening up the
r Understanding why there is a need to evolve the internet economy ecosystem discussion to the floor.
r Determining how modifications of the regulatory framework can impact Topic 1: How can I optimise interconnection between TDM and IP networks?
innovation, investment and overall economic welfare Topic 2: How should I measure and optimise QoS for NGN interconnection?
Thomas Grob, Senior Expert Regulatory Strategy, Deutsche Telekom Topic 3: What are the challenges of using Bill and Keep for interconnection agreements?
17.30 Closing remarks from the Chair
17.40 End of conference day one
For your booking enquiries you can email us now at telecoms@iqpc.co.uk

4. CONFERENCE DAy TWO WEDNESDAy 21ST SEPTEMBER 2011
08.30 Registration and coffee 13.50 Determining what factors will influence your termination revenues and
establishing how to modify your business model to manage them
09.00 Opening remarks from the Chair In this session, the speaker will discuss the different conditions that affect termination
OPERATOR
revenues and how to minimise the impact. Specifically, Telenor will talk about the
09.10 Examining the regulation of termination rates across Europe, the Middle East following three issues that may force mobile operators to change their current
and Africa and determining how operators are managing the impact business models:
r Understanding the effects that lower termination rates will have in different regions r Phasing out of asymmetric local termination rates
on the: r Lowering of termination rates
q Incumbent q Market entrants r The introduction of mobile VoIP
Hilde Halvorsen, Senior Regulatory Advisor, Telenor Norway
OPERATOR
q Market challengers
r Establishing how different operators are developing strategies to manage the
impact of lower termination rates 14.20 Analysing and minimising the effects of lower termination rates on existing
r Assessing how to manage the effects that lower termination rates are likely to have operator business models
on call traffic across: r Analysing the effect of lower termination rates on the amount of traffic generated
q Mobile to mobile q Mobile to fixed and, in turn, the investment required to deliver services
q Fixed to mobile q Fixed to fixed r Quantifying the effects of lower termination rates on Turkcell’s profitability and
r Predicting the future for termination rates revenue growth
Nezih Dincbudak, Senior Manager of International Regulatory Affairs, r Understanding the regulator’s role and responsibility in managing termination rates:
OPERATOR
France Telecom-Orange q Transparency q Market analysis
q Stakeholder views
09.40 Discussing how regulators and operators can effectively work together to r Assessing whether and how lower termination rates should be passed on to the
ensure a smooth transition to lower termination rates customer
r Determining when regulators should implement new policies based on the EC q Analysing the AMPU and ARPU effect
recommendations r Discussing how lower termination rates can hinder growth in the industry and raise
r Understanding if and how regulators across different countries can collaborate to the entry barriers, especially for MNVOs:
OPERATOR
ensure that termination rates are similar q Determining how MVNOs can overcome this
r Establishing how regulators can find the optimal balance between protecting Dr. Tayfun Çataltepe, Chief Executive of Corporate Strategy, Regulations &
consumers and encouraging network investment Interoperator Business, Turkcell
r Determining how to develop and introduce a glide path approach to lowering
termination rates to minimise the impact on operators 14.50 Afternoon Refreshments
r Understanding how regulators can encourage operators to invest in Next Generation
Networks when it could eliminate termination rates completely 15.10 understanding how Telekom Slovenije are developing strategies to
Romano Righetti, Director of Regulatory Affairs, Wind compensate for reduced termination revenues and to increase customer ARPu
r Assessing whether and how lower termination rates should be passed on to the
10.10 understanding how to leverage lower termination rates to optimise the customer
success of new market entrants in a competitive market r Forecasting the effects that lowering prices will have on the amount of traffic
r Analysing the impact of lower termination rates on competition: generated and, in turn, on the investment required to deliver services
q Understanding why low termination rates are critical for new entrants and market r Determining whether to stop subsidising handsets for pay monthly customers to
OPERATOR
challengers but fiercely resisted by incumbent mobile operators replace the revenue no longer being generated by termination rates
OPERATOR
r Establishing why high termination rates have contributed to the failure of so many r Evaluating different strategies for increasing customer ARPU to compensate for
new entrant mobile operators reduced termination revenues:
r Examining the experiences of the Hutchison 3G Group as a 3G new entrant in q Introducing flat rate tariffs at higher prices
Western Europe q Offering bundled services at higher prices
r Discussing how the UK telecoms regulator, Ofcom, has led European regulators in q Introducing longer customer contracts to prolong the customer lifetime
recognising the impact of termination rates on competition and consumers r Assessing whether to develop and sell your own applications as an alternative
r Determining why termination rates are likely to fall to zero, with or without regulation revenue stream to recover the costs lost from lower termination rates
Mark Falcon, Head of Economic Regulation, Hutchison 3G r Determining how to fund future network investment when termination rates have
previously contributed towards it
10.40 Morning refreshments Tomaž Tomsic, Head of International Carrier Services, Telekom Slovenije
11.10 Assessing and overcoming the challenges of using asymmetric termination 15.40 Examining and managing the impact of MTR regulation on the Turkish mobile
rates for both national and international services – lattelecom’s perspective market and competition
r Understanding if and how NRAs can work together to establish similar national r Analysing the Turkish mobile market and regulatory environment
termination rates across Europe r Discussing the history of MTR regulation in Turkey from early implementation to recent
OPERATOR
r Determining whether asymmetric international rates are justified when operators interconnect regulation
OPERATOR
are providing the same service r Understanding the impact of on-net/off-net differentiation on market structure and
r Analysing the effects of asymmetric roaming termination charges on the originating competition
operator and understanding how to minimise the impact: r Analysing the Turkish Regulator’s decision on balancing MTR and the on-net price
q Determining whether to apply different termination rates to national and of the dominant operator
international calls r Evaluating the impact of MTR regulation on the sector and consumers
r Understanding how to minimise the impact of asymmetric local termination rates on: r Assessing future solutions for regulating mobile termination rates
q Incumbent operators q Market challengers Ceyda Bursali, Regulatory Analysis Manager, AVEA
q New entrants
Aldis Ciekurs, Manager Domestic Carrier Business, lattelecom 16.10 Closing remarks from the Chair
11.40 Assessing and overcoming the challenges of using asymmetric termination 16.20 End of conference
rates for both national and international services – Plus’s perspective
r Analysing the effects of asymmetric roaming termination charges on the
OPERATOR
originating operator and determining how to minimise the impact:
q Determining whether to apply different termination rates for national and international calls DON’T FORGET TO SIGN uP FOR THE
r Understanding how to minimise the impact of asymmetric local termination rates on:
q Incumbent operators q Market challengers PRE-AND POST-CONFERENCE WORKSHOPS
q New entrants
Ewa Rogowska, International Roaming & Interconnect Analysis Unit Manager,
WHEN yOu REGISTER FOR THE CONFERENCE!
Plus
FREE RESOuRCES
12.10 Panel Discussion
Determining how to manage the effects of lower termination rates on your The Interconnection and Termination Rates Download Centre provides
business regularly updated complimentary articles, reports, presentations,
r Analysing the pros and cons of passing lower termination rates on to your customers
r Establishing how to increase customer ARPU to generate more revenue elsewhere
speaker interviews and podcasts.
r Determining how to make prepaid customers more profitbale These resources are free for you to access – start the learning
r Discussing how to recover the lost revenue from elsewhere within the businesses process before, during and after the conference!
12.50 lunch Visit the website online at www.interconnectionevent.com
For your booking enquiries you can email us now: telecoms@iqpc.co.uk

5. POST-CONFERENCE WORKSHOP CASE STuDIES NOT TO BE MISSED:
THuRSDAy 22ND SEPTEMBER 2011
Registration and coffee will begin at 09.30. The workshop will q Understand from Wind how regulators and operators can
take place between 10.00 and 16.00 with appropriate breaks for work together to ensure a smooth transition to lower
lunch and refreshments. termination rates
DEVElOPING PROFITABlE INTERCONNECT q Learn how the Danish National IT and Telecom Agency
COSTING MODElS FOR IP NETWORKS have developed and implemented a pure LRIC price
With Next Generation Networks being widely deployed in methodology to calculate PSTN and VoB traffic costs
the coming years, cost based interconnect models will need
q Understand how operators in the Democratic Republic of
to be re-addressed. In this session, key topics to be covered
Congo have developed and implemented LRIC cost models
include:
q Establishing whether and how existing cost models can q Hear how Lattelcom are overcoming the challenges
be adapted for an NGN environment or whether you need associated with asymmetric termination rates
to develop new ones
q Learn how Turkcell are adapting their business models
q Determining if and how to identify voice and data traffic to manage lower termination rates
on the network when IP packets are passing over
multiple charging points: q Establish how Telefonica O2 Germany overcame the
q Understanding how to accurately allocate the interconnection challenges associated with integrating
necessary costs their VoIP, TDM and mobile networks
q Determining how to account for voice traffic on a per q Hear from the National Regulatory Authority of the
minute basis United Arab Emirates how to cost-effectively enable
q Establishing how to measure QoS across the network interconnection in Next Generation Networks
and how to charge for different service levels
q See how Deutsche Telekom are evolving IP interconnection
For announcements on the workshop leader, please visit: to enable QoS based services
www.interconnectionevent.com
yOu WIll MEET AND NETWORK WITH:
Heads, Managers & Experts of:
Interconnection t Western Europe 42%
Wholesale t Eastern Europe 28%
Regulation t Scandinavia 20%
Carrier Relations t Middle East 5%
Costing t Africa 5%
SPONSORSHIP OPPORTuNITIES: MEET PROSPECTS FOR yOuR INTERCONNECT SOluTION
80% of the delegates will use this event primarily to network. Position yourself as a leading solution provider to global mobile operators
at Telecoms IQ’s Interconnection & Termination Rates conference.
Attendees have an active interest in hearing from:
q Interconnect solution providers
q Interconnect routing solution providers
q Interconnect billing solution providers
If you have a solution for Interconnection Managers and Directors of Carrier Relations, Telecoms IQ can help you connect with your
prospects. Telecoms IQ conferences attract senior players responsible for budget allocation.
For more information on sponsorship opportunities, For more information on the conference programme and
contact: speaking opportunities, contact:
Kerisia Powell, Sponsorship Sales Manager, Telecoms IQ Joanna Sturgess, Conference Producer, Telecoms IQ
Tel: +44 (0) 20 7368 9500 Email: sponsor@iqpc.co.uk Tel +44 (0) 20 7368 9300 Email: telecoms@iqpc.co.uk
MEDIA PARTNERS:
InterComms
INTERNATIONAL COMMUNICATIONS PROJECT
JOIN OuR ONlINE COMMuNITIES:
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6. Interconnection & 5 WAYS TO REGISTER
Termination Rates
InterContinental Vienna, Austria
Tel:
Fax:
+44 (0) 20 7368 9300
+44 (0) 20 7368 9301
Pre-Conference Workshop: 19th September 2011
Post: your booking form to
Two-Day Conference: 20th-21st September 2011 IQPC UK, 2nd Floor,
Post-Conference Workshop: 22nd September 2011 129 Wilton Road, London
To speed registration, please provide the priority code located on the mailing label or in the box below. SW1V 1JZ
my registration code is PDFW Online: www.interconnectionevent.com
Please contact our database manager on +44 (0) 20 7368 9300 or at database@iqpc.co.uk quoting the registration Email: telecoms@iqpc.co.uk
code above to inform us of any changes or to remove your details.
Team Discounts*
IQPC recognises the value of learning in teams. Groups of 3 or more
Package
Book & Pay by Book & Pay by Book & Pay by
Standard Pricing booking at the same time from the same company receive a 10%
24th June 2011* 29th July 2011* 2nd Sept 2011* discount. 5 or more receive a 15% discount. 7 receive a 20% discount.
Full Access Pass Only one discount available per person.
Pre-Conference Workshop Save ¤800 Save ¤700 Save ¤300
¤3,599+VAT
Two Day Conference
Post-Conference Workshop
¤2,799+VAT ¤2,899+VAT ¤3,299+VAT
Venue & Accommodation
Three Day Pass**
VENUE:
Two Day Conference AND Save ¤600 Save ¤500 Save ¤200 InterContinental Hotel Vienna
Pre-Conference Workshop ¤2,799+VAT Johannesgasse 28, Vienna 1037, Austria
OR
¤2,199+VAT ¤2,299+VAT ¤2,599+VAT
Post-Conference Workshop Tel: 43 1 71122 62
Website: http://www.vienna.intercontinental.com
Two-Day Conference Save ¤350 Save ¤250 Save ¤150
Two Day Conference ONLY ¤1,899+VAT
¤1,549+VAT ¤1,649+VAT ¤1,749+VAT ACCOmmODATION:
*To qualify for discounts, payment must be received with booking by the registration deadline. Early booking discounts are not valid in conjunction with
Travel and accommodation are not included in the registration fee,
any other offer. Austria VAT is charged at 20%. VAT Registration #: ATU 66015858 All prices are exclusive of VAT. however a number of discounted bedrooms have been reserved at the
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City/County/Postcode Cheque enclosed for: € (Made payable to IQPC Ltd.) postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance
of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include,
(Please quote 20312.001 with remittance advice) but not be limited to: war, fire, labour strike, extreme weather or other emergency.
Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the
IQPC Bank details: HSBC Bank, 67 George Street, Richmond, Surrey, TW9 1HG, United Kingdom. control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics.
As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if necessary without any
Sort Code: 40 05 15 Account No: 59090618 IBAN Code: GB98 mIDL 4005 1559 0906 18 liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible.
Swift Code: mIDLGB22 Account name: International Quality & Productivity Centre Ltd. Discounts: All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in order to
receive any discount. Any other discounts offered by IQPC (including team discounts) require payment at time of
registration. Discount offers cannot be combined with any other offers.
PAYmENT mUST BE RECEIVED PRIOR TO ThE CONFERENCE 6 Please do not pass my information to any third party