1. Yolanda Citrone
4 Underwood Ct., Burlington, NJ 08016
609-479-3188(H) 609-217-5003(C)(Preferred)
Email: citroneyolanda@yahoo.com
PROFESSIONAL EXPERIENCE
Administrative support professional with more than ten years experience supporting executive level. Strong team player
with proven ability to multitask, prioritize workload, plan, administer, coordinate and monitor small projects and processes
as well as manage all daily office activities. Punctual, efficient self-starter, 20 years of experience, 10+ years at executive
level including small projects management. Proficient in Microsoft Word, PowerPoint, Excel, Outlook, Lotus Notes, Adobe,
Visio, Sharepoint. Internet, ACT, Access (database entry)
TD Bank
Executive Administrative Assistant to SVP, Head of USRE 08/2012 - Present
Contemporary Staffing Solutions 08/2008 – 06/2010
TDBank, Mount Laurel, NJ (Temporary)
Banking, US Real Estate, Integration Dept.
Executive Administrative Assistant to VP., M&A/Integration
o Provide support for Commerce Bank/TD Bank integration efforts.
o Provide administrative support for entire department of 24 people, including (2) VP’s and (7) PM’s
o Managed administrative work flow and process improvement
o Prepare and organize meeting materials and presentations
o Administration of Sharepoint and document control
o Coordinate on/off site meetings with staff and vendors
o Administer client survey’s
o Compile data and prepare weekly project reports
o Prepare meeting minutes and agendas
o Coordinate technology and security access requirements
J&J Staffing Solutions 10/2007 – 08/2008
Princeton University, Princeton NJ (Temporary) (07/2008 – 08/2008)
Higher Education
Administrative Assistant
o Prepare expense reports
o Manage electronic calendars
o Handle conference registration, travel and hotel accommodations
o Prepare requisitions, invoices, travel vouchers
o Reconcile monthly Statement of Accounts
o Maintain warranty and service agreements
Publicis Selling Solutions, Princeton NJ, (Temporary) (05/2008 – 07/2008)
Sales staffing for pharmaceutical industry
Executive Administrative Assistant to VP., Sales
o Coordinated on and off-site meetings and conferences, domestic and international travel arrangements and
expense reporting.
o Prepared executive presentations
o Prepared expense reports
o Prepared written correspondence
o Managed Outlook and Lotus Notes electronic calendars
o Maintained Independent Contractors Agreements
Semandex Networks, Princeton, NJ (Part-time Temporary) (10/2007 – 05/2008)
Small government contract firm.
2. Document Control Specialist
o Established an entire record keeping system
o Managed web portal and document control
o Excel spreadsheets for tracking stock options and grants
Yolanda Citrone Page 2
CALIPER HUMAN STRATEGIES, Princeton, NJ 09/2002 – 06/2005
HR Consulting & Personnel Assessment & Development
Executive Administrative Assistant to Chief, Operating Officer/Partner
o Handled confidential/sensitive information concerning employee records, business plans, and strategies.
o Tracked departmental goals and objectives for each department.
o Reviewed and tracked annual budgets and salary plans.
o Coordinated staff interviews and itineraries
o Administrative work flow and process improvement
o Coordinated on and off-site meetings and conferences, domestic and international travel arrangements and
expense reporting.
o Prepared executive and board presentations.
o Project management.
Significant Achievements
o Initiated the start of the first formal college internship program
o Initiated process for manual tracking of consulting projects and resources
SIEMENS DEMAG DELAVAL, INC., Trenton, NJ 09/1996 – 04/2002
Turbo Machinery Manufacturing
Executive Administrative Assistant to Dir., Operations & Engineering (1998 – 2002)
o Handled confidential/sensitive information concerning employee records, business plans, and strategies.
o Coordinated, collected and analyzed data for corporate reporting including performance measurements.
o Reviewed and tracked annual budgets and salary plans for five departments under the Director, Operations.
Directed and trained junior assistants and executive temps.
o Coordinated on and off-site meetings and conferences, coordinated domestic and international travel
arrangements.
o Prepared executive and board presentations.
o Generated purchase orders and invoice reconciliation
o Assisted in preparation of annual budgets and salary plans
o Administrative work flow and process improvement
o Coordinated help desk work orders.
o Reviewed and renewed maintenance contracts for departmental office equipment
Significant Achievements
o Served as HR liaison in personnel matters to include coordination of salary and performance reviews.
o Created a unified reporting system which encompassed five departments
o Coordinated through the IS Department and outside programming services for the creation of an
o ETC report, a crucial tool in monitoring on time task performance and more accurate reporting of project
status. (10 month project)
o Led team and coordinated company wide efforts to re-establish a document control system, crucial to
obtaining ISO 9000 re-certification.
Administrative Assistant – Engineering (1997 – 1998)
Secretary - Marketing (1997)
Secretary – Information Technology (1996-1997)
USDA Rural Development, Toms, River, NJ 1994-1996
Sr. Community Development Technician
o Served as office manager to Community Development Manager.
o Trained, developed, and managed clerical staff.
3. o Managed and coordinated daily workflow.
o Supervised $1m accounts payable budget.
o Prepared monthly reports.
o Processed vendor payments.
o Supervised collection program for debt servicing.
o Maintained databases and spreadsheets.
o Prepared problem case reports.
Significant Achievements:
o Acted for Development Manager in meetings with borrowers, title officials, attorneys, contractors and other
parties.
EDUCATION / TRAINING
City College of Chicago, Europe (UK) – 1992 - General Studies
American Management Association, New York
Management for Administrative Professionals - 1999
Fundamentals of Finance and Accounting for Administrative Professionals - 2001