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Contents
I. Basic Organization
II. QMS Corporate Strategy
III. Target in Long Term And Short Term.
QMS Concept
Created By : Yoga Suryanajaya
Sample Implemented in Factory
I. Basic Organization (Tentative)
President (Owner)
MKT GM SS GM F/A GM Property GM
Hotel Biz
Corporates Company Group
Sample current Organization Condition can be showed as bellow Diagram Chart :
Biz Dev. GM Operational GM
Property Name
Others
Manufactur 1
Manufactur 2
Others
Support By :
• Business Plan Concept
• Clear KPI Target
• Fixed SOP
FOCUSED QMS
STRATEGY
Short Term Target
Long Term Target
1. Commitment --- from Top to Bottom Management Responsibilities
2. Communication --- Meeting, Training and others Socialization
3. Coordination --- One Vision & Mission to Achieved GOAL & Target
It is very difficult
Bottle Neck unsuccessful all :
* Bad Habit and Low Mentality working of Employee
* Low Attitude and Loyalty
* Traditional Culture of Organization
* Slow Improvement and execution Action
* Miss Communication and Coordination
Successful of all Concept depend on 3C Factors :
I. Basic Organization (Tentative)
• Review and fixed Master Plan of QMS
Application for General Company Side
base on Master Base of Data (1 Week)
• Make Interview and Meeting Schedule
for all Department Side for Revised and
others to setup each KPI Target
(1 Week )
• Direct Investigate for External Condition
( if Necessary ) for Synchronize data
base with actual condition ( 1 Week )
• Share and Socialization New QMS
Method for Short Term Plan ( 1 Week )
• Fixed Regular Data Information System
Share on Meeting Coordination
• Company Basic Fundamental of QMS
Application
II. QMS Corporates Strategy (Tentative) Biz. Process Road Map
First Action How ToHow To Second Action Final Action Preparation
ActivityOutPut
PIC
QMS, Corporate
Group
All QMS QMS & All Related Department
QMS Time Management Control and Monitoring Method in Detail :
1. Verify & Up date Data Base When all activity running from beginning until Finished correlation with each Department KPI
2. Direct Report base on Agreement Schedule date to Showed Progress of Project/Activity with Top Management
QMS Activity Map Set up for Biz. Process Application on 3 Month
• Internal Corporate QMS
Review and Investigate
(1 Week)
• Global QMS Review and
Investigate (1 Week)
• Re-Setup and Built (if
Necessary) New QMS
System base on Current
Condition ( 1 Week )
• Study & Detail Summary
Analyze for Synchronize
all System base on
Basic Data Information
and Current Condition
( 2 Days )
• Crate Master Plan QMS
System for Long Term
Application (2 Days)
• Basic Data Information
• Each Department Basic
Fundamental of QMS
Application
• Information Mgt. System
1st Month 2nd Month 3rd Month
• Interview Process for
Corporate Department
(1 Week)
• Data Analyzed of all
Business Side(1 Week)
• Share First Information
on Meeting Socialization
and Create Reporting
Method ( 1 Week )
• Socialization of Master
Plan Activity for Short
Term and Long Term
Condition ( 2 Days )
• Make Master Base Of
QMS Data Information in
Internal Side ( 2 Days )
• Final Prepare Data Base
For all Side ( 2 Days )
• Master Base of QMS
System Preparation
• Share Information
System Method
• Each Department/Div.
QMS Master Plan
(internal Corporate)
• Direct Interview and Personal Approach
to related Resources to prepare Long
Term Master Plan of QMS Method
(1 Week)
• Continue Meeting and Share Discuses
base on First Schedule for all
Department and Created Fixed
Agreement Plan (1 Week )
• Continued Direct Investigate for External
Condition ( if Necessary ) for
Synchronize data base with actual
condition ( 1 Week )
• Continued Prepared Long Term QMS
Master Plan ( 1 Week )
• Fixed Master Base of QMS System
• Fixed Share Information System Method
• Each Department/Div. QMS Master Plan
(external Corporate)
• Create Consensus Agreement
Meeting with all Department/Div.
(1 Week)
• Review, Analyzed, control and
Monitoring of Current QMS Master
Plan and setting fixed KPI (1 Week )
• Continued Direct Investigate for
External Condition ( if Necessary )
for make sure all QMS Method
already Done well ( 1 Week )
• Setup QMS Master Plan Training
Socialization for all Company Side
and share information on Formal
Meeting Mgt. ( 1 Week )
• Fixed Master Base of QMS System
• Master Plan of Training,
Socialization and Implementation of
New QMS Method
• Fixed Company Strategic Plan
QMS & All Related Department
KPI Target Setting Road Map
Goal and Target of KPI each Department / Div. are Should be Achieved Target by Monthly Index Cumulative Result base on
Yearly Company Master Plan Target and all will be Showed on Company Management Review Periodically Event.
Step 1 : Setting General Control of all Dept./Div. Index base on Last Year Perform. And Next Year Target by Monthly Control
Step 2 : Setting Each Dept./Div. Index base on Last Year Perform. And Next Year Target by Monthly Control
Main KPI Sub KPI
Plan
Result
Plan
Result
Plan
Result
Plan
Result
Plan
Result
Dept./Div.
INDEX
Total
Check Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
%
% %
$/k$
Last Year
Result
This Year
Target
%
score %
EA
Improve
Ratio
% %
Unit
No Unit Total Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Acc
Result
Target/ResultIndex
Step 3 : Setting Each Dept./Div. Performance Improvement Control and Problem Solving
Main Issue
INDEX Total Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Accum.
(~Sept)
Action Plan
II. QMS Corporates Strategy (Tentative)
Clear SOP Guide
10
20
60
70
100
P R O G R E S S R E P O R T
CumulativeTargetPROGRESS(%)
KNOWLEDGE STEP
PREPARATION STEP
IMPLEMENTATION STEP
EVALUATION STEP
• Training
• Data Base QMS Evaluation
• Set Up Quality Policy
• Set Up ISO 9001:2008 Team
• Document and Data Preparation
• Application Monitoring
• IQA Training
• IQA Execution
• Certification Body Selected
• Pre-Assessment
• Evaluation and Final Preparation
• Internal Guide and Coordination how to
Prepared of Final Assessment
• Monitoring & Audit
• Post Assessment & Audit
• Analyzed of Gap Problem and Report
• Identification of Management System
• Documentation and Record Preparation
• Review of Global Application and Implementation
• Record Activity Historical (Improvement and Innovation)
• Corrective & Preventive Action
• Management Review Activity
Goal and Target of Clear and Fixed SOP of Quality Management System Application are Passed Certified from International
ISO 9001 : 2008 Certification Body and Company Should fulfill 8 Main Procedure such International ISO Requirement,
Road Map Preparation for ISO 9001:2008 Certification:
II. QMS Corporates Strategy (Tentative)
III. Target in Short and Long Term (Tentative)
QMS Master Plan 1st Activity
(1 Month Period)
2nd Activity
(2 Mont Period)
2. Long Term Plan
( 6 Month Period )
 Review & Investigate
- Create Current QMS Method
- Prepare Basic QMS Method
- Prepare QMS Data Base
 Coordination & Socialization
- Regular & Irregular Meeting
- Synchronize each Dept. KPI
- Make one Vision and Mission
of Company
 Execution & Improvement
- Built Strong QMS Method
- Revised & Add New QMS
- Trial & Error QMS Method
Application in Internal Side
 Continue Review & Investigate
- Completed General QMS Method
- Continue Prepare Basic QMS
Method Application
- Continue Create QMS Data Base
 Coordination & Socialization
- Fixed Regular & Irregular Meeting
- Synchronize All Dept. KPI
- Create Training & Education
System
 Execution & Improvement
- Execution of Strong QMS Method
- Continued Improvement and
Implementation of QMS Method
 Balance Company Profit
 Working Efficiency
 Good Culture System
 Clear Communication and
Share Information
 Clear QMS Data Base
System
 Prepared for Legal
Certification Body
- Basic QMS Document and
Data System
- Fulfill All International
Requirement for Certification
- Prepare Fixed KPI Target
 Buyer Requirement & Others
- Clear Document and Data
Record for External Audit
- Customer Property Request
when Company have Business
agreement with Buyers
 Strong Company Strategic
- Yearly Master Plan
- Regular Monthly KPI Control
- Continues Improvement Action
 Strong Value Innovation
- Company Market Share
- Buyers and Government
Requirement
- Stabilize of Company Income
Profit by Reduce Loss Cost base
on un- efficiency working
 Strong Working Culture
 Good QMS Application by
Guaranteed of
International Certification
Body (Certified)
 Increase Company
Working efficiency
 Have Good Company
Working Culture
 Clear Company Vision
and Mission by Yearly
Control and Monitoring
 Good Company Data
Base QMS Method
1. Short Term Plan
( 3 Month Period )
Master Plan Road Map

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QMS Concept

  • 1. Contents I. Basic Organization II. QMS Corporate Strategy III. Target in Long Term And Short Term. QMS Concept Created By : Yoga Suryanajaya Sample Implemented in Factory
  • 2. I. Basic Organization (Tentative) President (Owner) MKT GM SS GM F/A GM Property GM Hotel Biz Corporates Company Group Sample current Organization Condition can be showed as bellow Diagram Chart : Biz Dev. GM Operational GM Property Name Others Manufactur 1 Manufactur 2 Others Support By : • Business Plan Concept • Clear KPI Target • Fixed SOP FOCUSED QMS STRATEGY Short Term Target Long Term Target
  • 3. 1. Commitment --- from Top to Bottom Management Responsibilities 2. Communication --- Meeting, Training and others Socialization 3. Coordination --- One Vision & Mission to Achieved GOAL & Target It is very difficult Bottle Neck unsuccessful all : * Bad Habit and Low Mentality working of Employee * Low Attitude and Loyalty * Traditional Culture of Organization * Slow Improvement and execution Action * Miss Communication and Coordination Successful of all Concept depend on 3C Factors : I. Basic Organization (Tentative)
  • 4. • Review and fixed Master Plan of QMS Application for General Company Side base on Master Base of Data (1 Week) • Make Interview and Meeting Schedule for all Department Side for Revised and others to setup each KPI Target (1 Week ) • Direct Investigate for External Condition ( if Necessary ) for Synchronize data base with actual condition ( 1 Week ) • Share and Socialization New QMS Method for Short Term Plan ( 1 Week ) • Fixed Regular Data Information System Share on Meeting Coordination • Company Basic Fundamental of QMS Application II. QMS Corporates Strategy (Tentative) Biz. Process Road Map First Action How ToHow To Second Action Final Action Preparation ActivityOutPut PIC QMS, Corporate Group All QMS QMS & All Related Department QMS Time Management Control and Monitoring Method in Detail : 1. Verify & Up date Data Base When all activity running from beginning until Finished correlation with each Department KPI 2. Direct Report base on Agreement Schedule date to Showed Progress of Project/Activity with Top Management QMS Activity Map Set up for Biz. Process Application on 3 Month • Internal Corporate QMS Review and Investigate (1 Week) • Global QMS Review and Investigate (1 Week) • Re-Setup and Built (if Necessary) New QMS System base on Current Condition ( 1 Week ) • Study & Detail Summary Analyze for Synchronize all System base on Basic Data Information and Current Condition ( 2 Days ) • Crate Master Plan QMS System for Long Term Application (2 Days) • Basic Data Information • Each Department Basic Fundamental of QMS Application • Information Mgt. System 1st Month 2nd Month 3rd Month • Interview Process for Corporate Department (1 Week) • Data Analyzed of all Business Side(1 Week) • Share First Information on Meeting Socialization and Create Reporting Method ( 1 Week ) • Socialization of Master Plan Activity for Short Term and Long Term Condition ( 2 Days ) • Make Master Base Of QMS Data Information in Internal Side ( 2 Days ) • Final Prepare Data Base For all Side ( 2 Days ) • Master Base of QMS System Preparation • Share Information System Method • Each Department/Div. QMS Master Plan (internal Corporate) • Direct Interview and Personal Approach to related Resources to prepare Long Term Master Plan of QMS Method (1 Week) • Continue Meeting and Share Discuses base on First Schedule for all Department and Created Fixed Agreement Plan (1 Week ) • Continued Direct Investigate for External Condition ( if Necessary ) for Synchronize data base with actual condition ( 1 Week ) • Continued Prepared Long Term QMS Master Plan ( 1 Week ) • Fixed Master Base of QMS System • Fixed Share Information System Method • Each Department/Div. QMS Master Plan (external Corporate) • Create Consensus Agreement Meeting with all Department/Div. (1 Week) • Review, Analyzed, control and Monitoring of Current QMS Master Plan and setting fixed KPI (1 Week ) • Continued Direct Investigate for External Condition ( if Necessary ) for make sure all QMS Method already Done well ( 1 Week ) • Setup QMS Master Plan Training Socialization for all Company Side and share information on Formal Meeting Mgt. ( 1 Week ) • Fixed Master Base of QMS System • Master Plan of Training, Socialization and Implementation of New QMS Method • Fixed Company Strategic Plan QMS & All Related Department
  • 5. KPI Target Setting Road Map Goal and Target of KPI each Department / Div. are Should be Achieved Target by Monthly Index Cumulative Result base on Yearly Company Master Plan Target and all will be Showed on Company Management Review Periodically Event. Step 1 : Setting General Control of all Dept./Div. Index base on Last Year Perform. And Next Year Target by Monthly Control Step 2 : Setting Each Dept./Div. Index base on Last Year Perform. And Next Year Target by Monthly Control Main KPI Sub KPI Plan Result Plan Result Plan Result Plan Result Plan Result Dept./Div. INDEX Total Check Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec % % % $/k$ Last Year Result This Year Target % score % EA Improve Ratio % % Unit No Unit Total Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Acc Result Target/ResultIndex Step 3 : Setting Each Dept./Div. Performance Improvement Control and Problem Solving Main Issue INDEX Total Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Accum. (~Sept) Action Plan II. QMS Corporates Strategy (Tentative)
  • 6. Clear SOP Guide 10 20 60 70 100 P R O G R E S S R E P O R T CumulativeTargetPROGRESS(%) KNOWLEDGE STEP PREPARATION STEP IMPLEMENTATION STEP EVALUATION STEP • Training • Data Base QMS Evaluation • Set Up Quality Policy • Set Up ISO 9001:2008 Team • Document and Data Preparation • Application Monitoring • IQA Training • IQA Execution • Certification Body Selected • Pre-Assessment • Evaluation and Final Preparation • Internal Guide and Coordination how to Prepared of Final Assessment • Monitoring & Audit • Post Assessment & Audit • Analyzed of Gap Problem and Report • Identification of Management System • Documentation and Record Preparation • Review of Global Application and Implementation • Record Activity Historical (Improvement and Innovation) • Corrective & Preventive Action • Management Review Activity Goal and Target of Clear and Fixed SOP of Quality Management System Application are Passed Certified from International ISO 9001 : 2008 Certification Body and Company Should fulfill 8 Main Procedure such International ISO Requirement, Road Map Preparation for ISO 9001:2008 Certification: II. QMS Corporates Strategy (Tentative)
  • 7. III. Target in Short and Long Term (Tentative) QMS Master Plan 1st Activity (1 Month Period) 2nd Activity (2 Mont Period) 2. Long Term Plan ( 6 Month Period )  Review & Investigate - Create Current QMS Method - Prepare Basic QMS Method - Prepare QMS Data Base  Coordination & Socialization - Regular & Irregular Meeting - Synchronize each Dept. KPI - Make one Vision and Mission of Company  Execution & Improvement - Built Strong QMS Method - Revised & Add New QMS - Trial & Error QMS Method Application in Internal Side  Continue Review & Investigate - Completed General QMS Method - Continue Prepare Basic QMS Method Application - Continue Create QMS Data Base  Coordination & Socialization - Fixed Regular & Irregular Meeting - Synchronize All Dept. KPI - Create Training & Education System  Execution & Improvement - Execution of Strong QMS Method - Continued Improvement and Implementation of QMS Method  Balance Company Profit  Working Efficiency  Good Culture System  Clear Communication and Share Information  Clear QMS Data Base System  Prepared for Legal Certification Body - Basic QMS Document and Data System - Fulfill All International Requirement for Certification - Prepare Fixed KPI Target  Buyer Requirement & Others - Clear Document and Data Record for External Audit - Customer Property Request when Company have Business agreement with Buyers  Strong Company Strategic - Yearly Master Plan - Regular Monthly KPI Control - Continues Improvement Action  Strong Value Innovation - Company Market Share - Buyers and Government Requirement - Stabilize of Company Income Profit by Reduce Loss Cost base on un- efficiency working  Strong Working Culture  Good QMS Application by Guaranteed of International Certification Body (Certified)  Increase Company Working efficiency  Have Good Company Working Culture  Clear Company Vision and Mission by Yearly Control and Monitoring  Good Company Data Base QMS Method 1. Short Term Plan ( 3 Month Period ) Master Plan Road Map