1. Contents
I. Basic Organization
II. QMS Corporate Strategy
III. Target in Long Term And Short Term.
QMS Concept
Created By : Yoga Suryanajaya
Sample Implemented in Factory
2. I. Basic Organization (Tentative)
President (Owner)
MKT GM SS GM F/A GM Property GM
Hotel Biz
Corporates Company Group
Sample current Organization Condition can be showed as bellow Diagram Chart :
Biz Dev. GM Operational GM
Property Name
Others
Manufactur 1
Manufactur 2
Others
Support By :
• Business Plan Concept
• Clear KPI Target
• Fixed SOP
FOCUSED QMS
STRATEGY
Short Term Target
Long Term Target
3. 1. Commitment --- from Top to Bottom Management Responsibilities
2. Communication --- Meeting, Training and others Socialization
3. Coordination --- One Vision & Mission to Achieved GOAL & Target
It is very difficult
Bottle Neck unsuccessful all :
* Bad Habit and Low Mentality working of Employee
* Low Attitude and Loyalty
* Traditional Culture of Organization
* Slow Improvement and execution Action
* Miss Communication and Coordination
Successful of all Concept depend on 3C Factors :
I. Basic Organization (Tentative)
4. • Review and fixed Master Plan of QMS
Application for General Company Side
base on Master Base of Data (1 Week)
• Make Interview and Meeting Schedule
for all Department Side for Revised and
others to setup each KPI Target
(1 Week )
• Direct Investigate for External Condition
( if Necessary ) for Synchronize data
base with actual condition ( 1 Week )
• Share and Socialization New QMS
Method for Short Term Plan ( 1 Week )
• Fixed Regular Data Information System
Share on Meeting Coordination
• Company Basic Fundamental of QMS
Application
II. QMS Corporates Strategy (Tentative) Biz. Process Road Map
First Action How ToHow To Second Action Final Action Preparation
ActivityOutPut
PIC
QMS, Corporate
Group
All QMS QMS & All Related Department
QMS Time Management Control and Monitoring Method in Detail :
1. Verify & Up date Data Base When all activity running from beginning until Finished correlation with each Department KPI
2. Direct Report base on Agreement Schedule date to Showed Progress of Project/Activity with Top Management
QMS Activity Map Set up for Biz. Process Application on 3 Month
• Internal Corporate QMS
Review and Investigate
(1 Week)
• Global QMS Review and
Investigate (1 Week)
• Re-Setup and Built (if
Necessary) New QMS
System base on Current
Condition ( 1 Week )
• Study & Detail Summary
Analyze for Synchronize
all System base on
Basic Data Information
and Current Condition
( 2 Days )
• Crate Master Plan QMS
System for Long Term
Application (2 Days)
• Basic Data Information
• Each Department Basic
Fundamental of QMS
Application
• Information Mgt. System
1st Month 2nd Month 3rd Month
• Interview Process for
Corporate Department
(1 Week)
• Data Analyzed of all
Business Side(1 Week)
• Share First Information
on Meeting Socialization
and Create Reporting
Method ( 1 Week )
• Socialization of Master
Plan Activity for Short
Term and Long Term
Condition ( 2 Days )
• Make Master Base Of
QMS Data Information in
Internal Side ( 2 Days )
• Final Prepare Data Base
For all Side ( 2 Days )
• Master Base of QMS
System Preparation
• Share Information
System Method
• Each Department/Div.
QMS Master Plan
(internal Corporate)
• Direct Interview and Personal Approach
to related Resources to prepare Long
Term Master Plan of QMS Method
(1 Week)
• Continue Meeting and Share Discuses
base on First Schedule for all
Department and Created Fixed
Agreement Plan (1 Week )
• Continued Direct Investigate for External
Condition ( if Necessary ) for
Synchronize data base with actual
condition ( 1 Week )
• Continued Prepared Long Term QMS
Master Plan ( 1 Week )
• Fixed Master Base of QMS System
• Fixed Share Information System Method
• Each Department/Div. QMS Master Plan
(external Corporate)
• Create Consensus Agreement
Meeting with all Department/Div.
(1 Week)
• Review, Analyzed, control and
Monitoring of Current QMS Master
Plan and setting fixed KPI (1 Week )
• Continued Direct Investigate for
External Condition ( if Necessary )
for make sure all QMS Method
already Done well ( 1 Week )
• Setup QMS Master Plan Training
Socialization for all Company Side
and share information on Formal
Meeting Mgt. ( 1 Week )
• Fixed Master Base of QMS System
• Master Plan of Training,
Socialization and Implementation of
New QMS Method
• Fixed Company Strategic Plan
QMS & All Related Department
5. KPI Target Setting Road Map
Goal and Target of KPI each Department / Div. are Should be Achieved Target by Monthly Index Cumulative Result base on
Yearly Company Master Plan Target and all will be Showed on Company Management Review Periodically Event.
Step 1 : Setting General Control of all Dept./Div. Index base on Last Year Perform. And Next Year Target by Monthly Control
Step 2 : Setting Each Dept./Div. Index base on Last Year Perform. And Next Year Target by Monthly Control
Main KPI Sub KPI
Plan
Result
Plan
Result
Plan
Result
Plan
Result
Plan
Result
Dept./Div.
INDEX
Total
Check Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
%
% %
$/k$
Last Year
Result
This Year
Target
%
score %
EA
Improve
Ratio
% %
Unit
No Unit Total Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Acc
Result
Target/ResultIndex
Step 3 : Setting Each Dept./Div. Performance Improvement Control and Problem Solving
Main Issue
INDEX Total Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Accum.
(~Sept)
Action Plan
II. QMS Corporates Strategy (Tentative)
6. Clear SOP Guide
10
20
60
70
100
P R O G R E S S R E P O R T
CumulativeTargetPROGRESS(%)
KNOWLEDGE STEP
PREPARATION STEP
IMPLEMENTATION STEP
EVALUATION STEP
• Training
• Data Base QMS Evaluation
• Set Up Quality Policy
• Set Up ISO 9001:2008 Team
• Document and Data Preparation
• Application Monitoring
• IQA Training
• IQA Execution
• Certification Body Selected
• Pre-Assessment
• Evaluation and Final Preparation
• Internal Guide and Coordination how to
Prepared of Final Assessment
• Monitoring & Audit
• Post Assessment & Audit
• Analyzed of Gap Problem and Report
• Identification of Management System
• Documentation and Record Preparation
• Review of Global Application and Implementation
• Record Activity Historical (Improvement and Innovation)
• Corrective & Preventive Action
• Management Review Activity
Goal and Target of Clear and Fixed SOP of Quality Management System Application are Passed Certified from International
ISO 9001 : 2008 Certification Body and Company Should fulfill 8 Main Procedure such International ISO Requirement,
Road Map Preparation for ISO 9001:2008 Certification:
II. QMS Corporates Strategy (Tentative)
7. III. Target in Short and Long Term (Tentative)
QMS Master Plan 1st Activity
(1 Month Period)
2nd Activity
(2 Mont Period)
2. Long Term Plan
( 6 Month Period )
Review & Investigate
- Create Current QMS Method
- Prepare Basic QMS Method
- Prepare QMS Data Base
Coordination & Socialization
- Regular & Irregular Meeting
- Synchronize each Dept. KPI
- Make one Vision and Mission
of Company
Execution & Improvement
- Built Strong QMS Method
- Revised & Add New QMS
- Trial & Error QMS Method
Application in Internal Side
Continue Review & Investigate
- Completed General QMS Method
- Continue Prepare Basic QMS
Method Application
- Continue Create QMS Data Base
Coordination & Socialization
- Fixed Regular & Irregular Meeting
- Synchronize All Dept. KPI
- Create Training & Education
System
Execution & Improvement
- Execution of Strong QMS Method
- Continued Improvement and
Implementation of QMS Method
Balance Company Profit
Working Efficiency
Good Culture System
Clear Communication and
Share Information
Clear QMS Data Base
System
Prepared for Legal
Certification Body
- Basic QMS Document and
Data System
- Fulfill All International
Requirement for Certification
- Prepare Fixed KPI Target
Buyer Requirement & Others
- Clear Document and Data
Record for External Audit
- Customer Property Request
when Company have Business
agreement with Buyers
Strong Company Strategic
- Yearly Master Plan
- Regular Monthly KPI Control
- Continues Improvement Action
Strong Value Innovation
- Company Market Share
- Buyers and Government
Requirement
- Stabilize of Company Income
Profit by Reduce Loss Cost base
on un- efficiency working
Strong Working Culture
Good QMS Application by
Guaranteed of
International Certification
Body (Certified)
Increase Company
Working efficiency
Have Good Company
Working Culture
Clear Company Vision
and Mission by Yearly
Control and Monitoring
Good Company Data
Base QMS Method
1. Short Term Plan
( 3 Month Period )
Master Plan Road Map