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Market the Right Way
with
Facebook and Twitter
Wade Kwon
News Pirate
Social media = fun
• You don't log on saying, "Gee, I wonder
what someone can sell me today ...”
• I log on to find out:
– What's going on with my friends
– Funny pictures they've uploaded
– What's going on in the "world" =
Birmingham, pop culture, politics, friends'
workday
Do you even need
social media?
Important questions
• What is our marketing goal?
• What is our motive?
– To join the conversation, or to control it?
• Do we have resources to use social media?
– low cost
– but time investment
– no one tells you about the "puppy investment”
Important questions
• How will we test our message?
– Experiment?
– Are we willing to fail publicly?
• How will we measure results?
Facebook
What is it?
Let’s take a quick tour.
Pros
• The game in town.
– 200 million users.
• Can instantly build audience among
friends.
• Flexible: can engage in several ways.
– Pages. Groups. Apps. Targeted ads.
Cons
• You're still playing by Facebook's rules.
– Re-designs. Pages.
• New design = lost in the shuffle?
• Time intensive.
• Has any business turned it into clear
engagement and success?
– Even Facebook still figuring it all out.
First steps
• Ask your customers.
– Are they on Facebook?
– How do they use it?
– What do they like to see? Dislike?
• Adopt a Cause.
• Think like Facebook.
Twitter
What is it?
A demonstration.
Let’s take a quick tour.
Pros
• Buzz tool of the moment.
• Easy to start using, integrate with Web
site, computers, phones.
• Very personal one-to-one and
one-to-many conversations.
Cons
• Few users.
• "I don't get it" factor.
• Backlash / negative buzz.
First steps
• Tim's rule: Try it on your own.
• Follow, reTweet, chat, reveal.
• Be bold.
– Stand out if you want to make a splash.
It's still the Wild West.
Before we wrap up …
Learn more from me
• May 16 - Beginning Blogging
• May 26 - Writing Killer Blog Posts
• May 27 - Twitter: Instant Market
Research
• Birminghamblogging.com
In conclusion
• Do you need social media for
marketing?
• What is your goal?
• Which tools are best for you and your
customers?
Today’s slides
http://snurl.com/bba-barcamp
Thank you!
Market The Right Way With Facebook And Twitter

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Market The Right Way With Facebook And Twitter

  • 1.
  • 2. Market the Right Way with Facebook and Twitter Wade Kwon News Pirate
  • 3. Social media = fun • You don't log on saying, "Gee, I wonder what someone can sell me today ...” • I log on to find out: – What's going on with my friends – Funny pictures they've uploaded – What's going on in the "world" = Birmingham, pop culture, politics, friends' workday
  • 4. Do you even need social media?
  • 5. Important questions • What is our marketing goal? • What is our motive? – To join the conversation, or to control it? • Do we have resources to use social media? – low cost – but time investment – no one tells you about the "puppy investment”
  • 6. Important questions • How will we test our message? – Experiment? – Are we willing to fail publicly? • How will we measure results?
  • 8. Let’s take a quick tour.
  • 9. Pros • The game in town. – 200 million users. • Can instantly build audience among friends. • Flexible: can engage in several ways. – Pages. Groups. Apps. Targeted ads.
  • 10. Cons • You're still playing by Facebook's rules. – Re-designs. Pages. • New design = lost in the shuffle? • Time intensive. • Has any business turned it into clear engagement and success? – Even Facebook still figuring it all out.
  • 11. First steps • Ask your customers. – Are they on Facebook? – How do they use it? – What do they like to see? Dislike? • Adopt a Cause. • Think like Facebook.
  • 14. Let’s take a quick tour.
  • 15. Pros • Buzz tool of the moment. • Easy to start using, integrate with Web site, computers, phones. • Very personal one-to-one and one-to-many conversations.
  • 16. Cons • Few users. • "I don't get it" factor. • Backlash / negative buzz.
  • 17. First steps • Tim's rule: Try it on your own. • Follow, reTweet, chat, reveal. • Be bold. – Stand out if you want to make a splash. It's still the Wild West.
  • 18. Before we wrap up …
  • 19. Learn more from me • May 16 - Beginning Blogging • May 26 - Writing Killer Blog Posts • May 27 - Twitter: Instant Market Research • Birminghamblogging.com
  • 20. In conclusion • Do you need social media for marketing? • What is your goal? • Which tools are best for you and your customers?