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Corporate Strategy
Recommendations
Team Mystery revealed… “Queen of Pops”
Will Zhu, Makenzie Ferraiz, Yi Zu, and Ellie Landsman
Unit Volumes
Prod . Geog .Cust .
Identify
Customer
Adjacency
Better
Penetrate
Target
Market
Grow Share
of Wallet
New Step
in Value
Chain
(“Vertical
Scope”)
New
Product in
Existing
Industry
New
Country
New
Region
New
Product
Category
Our recommendations for PepsiCo will
be focused on four key adjacency moves
21
3
4
Divestiture
4
Due to strong performance in variety packs and health related snacks, there
is an opportunity for PepsiCo to offer healthy variety packs
Type of Adjacency: New product in existing industry with same customer group, through bundled sale.
Current market: There is a rise in portable snacks and consumers want more alternative chips:
• Rise in portable snacks:
• According to NPD’s reports, many consumers are eating smaller main meals and more meals a day than the traditional three-
meal-a-day plan. This allowed for more planning of snacks into one’s daily nutrition requirements (NPD).
• The average American today has 4.1 food and beverage items at dinner compared to the 5.3 in 1985 (NPD)
• 11% of meal occasions and 20% of eating occasions in US are snacks (Neutraceutical World)
• 94% of Americans snack daily (Mintel)
• As a result, there is an increase in demand in portable foods market
• Rise in demand for Alternative Chips:
• 33% of US consumers say they are snacking on healthier foods this year compared to last (Mintel).
• However, many consumers still crave for the salty crunch, but they also don’t want to feel guilty consuming it (Cargill Salt)
• This is shown as 62% of them say that they still go for a snack to satisfy the craving even though they are eating
healthier(Mintel)
• 88% of consumers say they will pay more for healthier chips (Forbes)
• This is also backed by Utz Quality Foods, who also saw a double digit growth in better-for-you chips (Snack&Bakery)
Sources:
Pepsi 10k 2014, 2016
Nutraceuticalworld, healthy snack trends to chew on
Snack&Bakery, Chip market strong state of the industry 2015
Cargill salt, the rise of alternative chips
NPD, Press release PR 120815
Mintel, a snacking nation 94 of americans snack daily
Forbes, Consumers want healthy foods and will pay more for them
Frito-Lay has received strong performance in variety pack sales (Pepsi 10k):
● 2013: High single digit growth
● 2014: Double digit growth
● 2015: Mid single digit growth
● 2016: High single digit growth
Consumers love them too:
Sam’s Club Buyer Rating:
Amazon Buyer Rating:
Walmart Buyer Rating:
Financially, Pepsi has enjoyed success in its variety packs sales.
Sources:
Pepsi 10k 2014, 2016
Walmart, variety pack chips
Sam’s Club, Variety pack chips
Amazon, Frito-Lay variety pack chips
Pepsi should seize the opportunity in combining both trends of increasing
variety pack sales and increasing rise of demand in healthier snacks
Pepsi has a competitive advantage over its competitors in the sense that they already owns multiple “healthy”
snack brands (Pepsico):
● Pure Deliciousness Simply: 9 products, 4 of which are organic!
● Stacy’s: 16 products
● Smartfood: 7 products
● Sunchips: 7 products
Better Off Test:
• Willingness to pay boosting
• 88% of Consumers are willing to pay more for healthier foods (Forbes)!
• Variety pack includes different flavors so that consumers won’t get bored, especially those who includes snacks
into their daily diet, which is 94% of Americans (Mintel)
• Cross selling – it allows Pepsi to promote some of its lesser known brands in the variety pack
• Cost benefits
• Frito Lays already has the brands and products, they will not need to invest in R&D to create new products
• Same distribution network can be shared
• Volume discount, Pepsi will be producing the same products
Sources:
Pepsico, Brands
Mintel, a snacking nation 94 of americans snack daily
Forbes, Consumers want healthy foods and will pay more for them
Pepsi should make a push to introduce more combination offerings of healthy snack variety packs. They already own
multiple “healthy” snack brands and can fill a customer need in an existing industry
Recommendation #1
Recommendation: Form joint venture with Ubox to strategically fit
with their analytical capabilities and achieve economies of scope
As of 2015, Beijing Ubox Online Technology runs 60,000 units across the country in 58 cities. (Hiroyuki)
Ubox analytics system and advertisement platform align with PepsiCo's expertise at category
management in determining which products complement others
Information to be shown on the vending machines' display, such as price, can be controlled from the headquarters in
real time, allowing for swift promotional efforts like discounts. (Hiroyuki)
• Ubox system shows sales and inventories of every single vending machine on the network in real time. The system
analyzes data to determine the relationship between specific weather conditions, days of the week and each product's
sales. (Ibid)
• It then automatically decides what items each vending machine needs to be replenished with and how to deliver them.
• In 2016, ad revenue from these machines is expected to reach $36.2 million. (Ibid)
Confident of the company's high-tech vending machines, Wang, Ubox’s CEO said that he plans to increase the
number of units in operation to 500,000 by 2020. (Ibid)
Assuming 530 million RMB valuation from Carlyle Group in obtaining stake in Ubox. Payback period can be
estimated to be around 1.5 years!
Proposed solution:
• Share design of Hello Goodness vending machines to achieve economies of scope in R&D and manufacturing
• Integrate PepsiCo’s healthy product offerings in current Ubox vending machines
• Monitor performance of product offerings with Ubox’s vending machine analytics to maintain or change products
Yasukowa, Hiroyuki. "Vending machines spreading fast in China." Nikkei Asian Review. December 07, 2016.
Scott Meskin, President of Black Tie Services Inc. piloted the first four dozen
Hello Goodness machines in Baltimore in April 2016 by testing them in blue-
and white-collar job areas.
Black Tie also has seen a 2% to 4% lift in sales in its existing snack and
beverage machines in venues in which it added Hello Goodness machines
to the equipment bank.
Meskin attributes Hello Goodness's success to PepsiCo's expertise at
category management. "They are experts in determining which products
complement others, and why it all goes well together. We saw incredible
results when we replaced our machines with theirs," he remarked. "We
were selling Lay's baked chips and Naked drinks, but now they are doing
so much better in the Hello Goodness package. Hello Goodness is a
perfect combination of aesthetics and a diversity of nationally branded
products offered in every category."
Black Tie also noted that typically credit cards account for 20% to 30% of
machine sales, compared with the 50% to 60% of sales on Hello Goodness
machines. This suggests that consumers patronizing the Hello Goodness
vendors are willing to pay more for items like Naked Juice that costs $3.50
with the swipe or tap of a card, remarked Meskin.
PepsiCo’s Hello Goodness pilot run was successful in sales and
raising willingness-to-pay shows opportunity of expansion
Jed , Emily. Maryland's Black Tie Services Sees Strong Results In Hello Goodness Test Run. Vending Times Inc. September 9, 2016.
Product portfolio for Hello Goodness vending machines
Hello Goodness vending machines
PepsiCo should also expand its healthy vending machines to
China to exploit fast growing market of vending machines
■ In 2015, China had approximately 150,000 vending
machines, 15 times more than it had in 2011. (Xu)
■ In the United States, the ratio of vending machines
to convenience stores is on average 30 to 1. By the
end of 2020, it is predicted there will be 46,000
convenience stores in China. By applying the US
ratio, the number of vending machines in China
could reach 1.38 million by 2020 (Figure 1).
■ Vending machine sales tend to be higher in regions
with higher living standards. In regions with higher
living standards, the annual sales volume of one
vending machine will be around 6,000 yuan,
meaning the entire channel could generate 100
billion yuan in annual sales by 2020. (Xu)
Figure 1. Vending Machine Count in China, 2011-2020
Xu, Jane. "Kantar - China vending machine channel poised to take off." Kantar China Insights. August 17, 2016.
82% of Chinese respondents said they were willing to pay more for foods without
undesirable ingredients, also much higher than the global average of 68% (Nielsen).
79% of Chinese respondents are paying closer attention to the ingredients in the food and
drinks they consume.
67% of consumers wish there were more natural product, 55% wish there were more organic
and 52% wish there were more genetically modified organisms free foods.
“A big driving force of this is the emerging middle class. These consumers are working
white collar jobs, putting in long hours for rising incomes, but they’re also hoping to
maintain a healthy and fit lifestyle. We expect that products appealing to these demands will
grow, as we can see in the 2016 forecasted data.” said Kiki Fan, managing director of Nielsen
China.
There is opportunity for PepsiCo’s Hello Goodness vending
machines to expand with China’s growing health trends
New Eating Trends in China: the Healthier the Better." Nielsen. September 22, 2016.
There is opportunity for PepsiCo to pursue a value chain adjacency in China by expanding its vending machines
business through a Joint Venture with Ubox.
Recommendation #2
Decline of Soda Market
● Overall sales of carbonated soft drinks dropped for the 11th year in a row in the US
● PepsiCo currently holds the international rights to the 7UP Brand while Dr. Pepper/ Snapple own the US and Canada rights
● PepsiCo Sparkling beverages had a 2% decline in volume growth in 2015
○ Sierra Mist volume fell 3.7% in 2014, following a 11.6% drop in 2013
● Sierra Mist ranks 13th among all soda brands, falling from 12th in 2013
○ Sprite grew volume by 1% last year and ranks #6 among sodas
Sierra Mist is a Weak Follower
● MANTIS Simulation (of 1000 simulations) showed only 7% of companies doubled share over 5 years time and 72% lost ground
● Brands that are weak followers (with low overall market share and no significant segments of strength) have difficulty making
substantial market-share gains
○ 7UP holds a 2% market share and Sprite holds 8%
○ Sierra Mist has dropped off all of the Top 10 Soda Brand Lists
● Declining Volume sales growth of soft drink brands of PepsiCo in the United States from 2012 to 2013
○ Sierra Mist down 11.6%
● The number of consumers of Sierra Mist (within the last seven days) in the US fell from 16.71% in Spring of 2008 to 7.5% in Spring
of 2016
Source: Schultz., E.J. "Sierra Mist Is Changing Its Name and Look -- Again." Ad Age. N.p., 18 Dec. 2015. Web. 19 Apr. 2017.
"U.S. Volume Sales Growth of PepsiCo's Brands 2013 | Statistic." Statista. N.p., n.d. Web. 19 Apr. 2017.
Kell, John. "Soda Consumption Falls to 30-Year Low In The U.S." Fortune.com. N.p., 29 Mar. 2016. Web. 19 Apr. 2017.
Zook, Chris. “Beyond the Core”. 2004. Print.
Evidence suggests PepsiCo should divest its weak follower in the
carbonated soft drink market: Sierra Mist
PepsiCo should shed its weak follower and non-core item, Sierra Mist, in order to focus on better
performing 7UP, Pepsi brands, and Mountain Dew
Recommendation #3
Customer data suggests Sierra Mist is underperforming in the top
three most important purchase decision attributes
Qualtrics Survey
N=25
● Sierra Mist is
underperforming in the
top three most important
purchase decision
attributes.
○ Taste
○ Accessibility
○ Price
● 7 Up is outperforming
Sierra Mist in top three
attributes.
● Key Implications: Due to
Sierra Mist’s poor
performance, there is an
opportunity for PepsiCo to
shrink to its core soft
drink items and divest
Sierra Mist.
■ Type of adjacency: Share of wallet- finer customer segmentation
• According to Zook, share of wallet adjacencies are the most successful- tap into a market that already loves the branded product
• Finer customer segmentation
NFL and MLB fans- PepsiCo has a partnership with the NFL
Mountain Dew, Tropicana juices and Lipton teas are especially popular with Buffalo Wild Wings customers
(Rudarakanchana)
“Buffalo Wild Wings' typical customer is a young male sports fan who tends to drink Mountain Dew, so it makes sense that
the beer-and-wings chain would partner with PepsiCo -- maker of Mountain Dew and a major NFL sponsor” (Cooper).
■ Snacking trend in the foodservice industry
• Trend towards blending fast food with well-known snack brands
Increased WTP→ 52% of consumers agree that snacks made with branded ingredients are higher quality than other snacks
(Mintel, “Snacking in Foodservice,”).
Burger King offers Oscar Myer hot dogs (Patton).
• Trend towards snacking in food service
15% of consumers reported visiting a QSR for a snack on their last visit (Mintel, “Snacking in Foodservice,” ).
According to a MIntel Report 44% of respondents “like to order snacks with many small pieces to share with others” at
restaurants (Mintel, “Trends in Snacking”).
Sources: Cooper, Ted, “How PepsiCo, Buffalo Wild Wings, and Doritos Locos Demonstrate the Power of 1,” The Motley Fool.
Mintel, “Snacking in Foodservice,” Jun. 2016, accessed Apr. 19, 2017.
Mintel, “Trends in Snacking and Value Menus in Restaurants,” Jun. 2013, accessed Apr. 19.
Patton, Leslie, “Burger King Jumps Into Snack-Brand Hybrids With Mac ’n Cheetos,” Bloomberg.
Rudarakanchana, Nat, “Pepsi (PEP) Teams Up With Buffalo Wild Wings, Ousting Coke (KO),” International Business Times.
PepsiCo should continue to pursue share of wallet adjacencies by
licensing its snack products to foodservice businesses
PepsiCo should pursue a share of wallet adjacency by licensing its snack products to Buffalo Wild
Wings i.e. Doritos Nachos, Doritos/Fritos wings
Recommendation #4
Better Off Test
■ Costs ( ):
• Economies of scope- distribution: common supply chain and shared infrastructure; PepsiCo and spread
distribution fixed costs over both beverage and food product lines (PepsiCo 2012 Annual Report).
■ WTP ( ):
• Cross selling beverages and snacks
–For PepsiCo, snacks and beverages are bought together approximately 50% of the time, (Reingold).
–In U.S. convenience channel, Doritos was the number one snack, Mountain Dew was the number
one drink- Mountain Dew Baja Blast Freeze, therefore, offering Mountain Dew and Doritos nachos,
for example, would boost sales of both products (PepsiCo 2012 Annual Report).
–Capitalize on The Power of One- “a council that brings together the company's top food and
beverage executives to leverage the scale and brand equity of its complementary snack and
beverage businesses” (Cooper).
There is a strong argument for PepsiCo to license its snack products to
food-service businesses according to the Better-Off Test
Sources: Cooper, Ted, “How PepsiCo, Buffalo Wild Wings, and Doritos Locos
Demonstrate the Power of 1,” The Motley Fool.
Reingold, Jennifer, “PepsiCo’s CEO was right. Now what?” Fortune Magazine.
PepsiCo, “PepsiCo 2012 Annual Report.”
Overall: Passes BOT
PepsiCo has a proven track record of success licensing its snack
products to food-service businesses
■ Opportunity for PepsiCo to deploy a repeatable formula
• 2012: Doritos Tacos Locos
• Dec. 2013: PepsiCo alliance with Buffalo Wild WIngs
• Summer 2016- PepsiCo partnered with Burger King to create “Mac’n Cheetos”
■ Case Study: Proven track record of success with Taco Bell and Burger King
• Doritos Locos Tacos labeled “one of the most successful fast food innovations of all time” (Lutz)
• Taco Bell sold 1 billion Doritos Locos Tacos in the first year (Williams).
• The taco was the most popular menu item in the fast food chain’s 50-year history (Lutz)
• The taco is now a permanent food item on Taco Bell’s menu and comes in 3 varieties (Mintel “Burger King”)
• Generates significant social media buzz: Burger King’s Mac’n Cheetos generated 3.2 billion impressions on social media (Williams).
■ Taco Bell and PepsiCo’s success with Doritos Locos Tacos translates to ~$50 million annual sales for PepsiCo
• Average royalty fee in food industry is 4% and in consumer industry it is 6% (KPMG)
Assumption: About 5% royalty fees for PepsiCo
• Approximate annual payoff for PepsiCo licensing Doritos to Taco Bell
($1 billion in sales)* 5% royalty fee= $50 million (“Nacho Cheese”)
■ Implementation Issues: Despite PepsiCo’s shift towards healthy products, this adjacency move would not jeopardize the
brand image
• 36% of Frito Lay North America revenue still comes from junk food (Reingold).
• Most PepsiCo customers are not aware of linkages between brands and it is a different customer! For example, Doritos and Naked Juice.
• Customers want to indulge
• Elizabeth Friend, a consumer foodservice strategy analyst at Euromonitor, claims “When we are so focused on trying to make healthy
decisions all the time and eating food that we can feel good about, when we do want to indulge, we want to make sure that that
indulgence is worth it” (Premack).
Trend towards “experience driven foods” (Premack).
Sources: Lutz, Ashley, “How Taco Bell's Lead Innovator Created The Most Successful Menu Item Of All Time.” Business Insider.
KPMG, “Profitability and royalty rates across industries: Some preliminary evidence,” KPMG International.
Mintel, “Burger King Launches “Mac ‘n Cheetos.”
“Nacho Cheese Doritos Tacos Locos Tacos Supreme,” Taco Bell.
Premack, Rachel, “Burger King’s latest fast food monstrosity is sadly genius,” Washington Post.
Reingold, Jennifer, “PepsiCo’s CEO was right. Now what?” Fortune Magazine.
Executive Summary
■ There is opportunity for PepsiCo to expand its vending machines business in China through a Joint Venture with Ubox.
• Pilot program in Baltimore substituted traditional vending machines with healthy oriented vending machines resulting in an increase in sales by 2-4%.
• Credit card usage with these type of vending machines increased up to 50%, higher than the industry average of 30% signalling an increase in willingness to pay for more healthy
options of drinks and snacks.
• Trend is confirmed by 82% of Chinese respondents who said they were willing to pay more for foods without undesirable ingredients, also higher than the global average of 68%
(Nielsen).
• From 2015 to 2020, China’s vending machines are expected to grow from 150,000 vending machines to 1.38 million by 2020 (Kantar).
■ Next steps: Form joint venture with Ubox to achieve economies of scope and optimize product offerings through Ubox’s analytics and advertising capabilities
■ PepsiCo should pursue a share of wallet adjacency, specifically, “finer customer segmentation,” by licensing its snack products to Buffalo Wild Wings i.e. Doritos Nachos, Doritos/Fritos
wings.
• There is a strong argument for PepsiCo to license its snack products to food-service businesses according to the Better-Off Test.
- PepsiCo can achieve economies of scope in distribution by spreading fixed costs over beverage and snack business units.
- Due to WTP boosting elements, PepsiCo can leverage the “Power of One” to cross-sell beverages and snacks at Buffalo Wild Wings since PepsiCo snacks and beverages are
purchased together approximately 50% of the time (Reingold).
• PepsiCo’s proven track record of success licensing its snack products to food-service businesses such as Taco Bell, sheds light on an opportunity to deploy a repeatable formula.
- As one of Taco Bell’s most successful products of all time, Doritos Locos Tacos became a permanent menu item in 3 flavors (Lutz).
- Taco Bell and PepsiCo’s success with Doritos Locos Tacos translated into $1 billion in revenue for Taco Bell and ~$50 million annual sales for PepsiCo (Williams).
• Implementation concerns: Despite PepsiCo’s shift towards healthy products, this adjacency move would not jeopardize the brand image. The food service customer is a separate
customer than the one who purchases health products, most consumers are not aware of brand linkages, and customers still enjoy indulging in experience driven snack products
regardless of health content.
■ PepsiCo should shed its weak follower and non-core item, Sierra Mist, in order to focus on better performing 7UP, Pepsi brands, and Mountain Dew
• There has been a decline in the popularity and volume of carbonated drinks
- PepsiCo Sparkling beverages had a 2% decline in volume growth in 2015
• Weak follower brands historically cannot make up market share losses
• The percentage of consistent Sierra Mist consumers was cut approx. in half from 2008 until 2016 (16.71% to 7.5%)
■ Pepsico should also offer more healthy variety chips packs to its consumers
• There has been a rise in demand for healthy chips and 88% of consumers say they will pay more for healthy food! (Forbes)
• There is a rise in demand for portable snacks as Americans are eating less per meal and more meals per day (NPD).
• The variety pack chips has seen strong financial performance in the past years for PepsiCo.
Sources: Lutz, Ashley, “How Taco Bell's Lead Innovator Created The Most Successful Menu Item Of All Time.” Business Insider.
Reingold, Jennifer, “PepsiCo’s CEO was right. Now what?” Fortune Magazine.
Williams, Geoff, “Do Wacky Foods Like Burger King's Whopperrito Help The Bottom Line, Or Is It A Cry For Help?”
Forbes, Consumers want healthy foods and will pay more for them
NPD, Press release PR 120815
Cooper, Ted, “How PepsiCo, Buffalo Wild Wings, and Doritos Locos Demonstrate the Power of 1,” The Motley Fool, Mar. 8, 2014,
accessed Apr. 19, 2017, https://www.fool.com/investing/general/2014/03/08/how-pepsico-buffalo-wild-wings-and-doritos-locos-d.aspx
Gagliardi, Nancy. "Consumers Want Healthy Foods--And Will Pay More For Them." Forbes. February 20, 2015. Accessed April 20, 2017.
https://www.forbes.com/sites/nancygagliardi/2015/02/18/consumers-want-healthy-foods-and-will-pay-more-for-them/#49cdf19a75c5.
Group, The NPD. "U.S. Consumers Adhere to Three Meal Times Daily But Define Meals Differently and Snack Often, Reports NPD." NPD
Group. August 15, 2012. Accessed April 20, 2017. https://www.npd.com/wps/portal/npd/us/news/press-releases/pr_120815/
"Healthy Snack Trends to Chew On." Nutraceuticals World. January 03, 2017. Accessed April 20, 2017.
<http://www.nutraceuticalsworld.com/issues/2017-01/view_features/healthy-snack-trends-to-chew-on/>
Jed , Emily. Maryland's Black Tie Services Sees Strong Results In Hello Goodness Test Run. Vending Times Inc. September 9, 2016.
Kell, John. "Soda Consumption Falls to 30-Year Low In The U.S." Fortune.com. 29 Mar. 2016.
KPMG, “Profitability and royalty rates across industries: Some preliminary evidence,” KPMG International, 2012, accessed Apr. 20, 2017.
<https://assets.kpmg.com/content/dam/kpmg/pdf/2015/09/gvi-profitability.pdf>
Lutz, Ashley, “How Taco Bell's Lead Innovator Created The Most Successful Menu Item Of All Time.” Business Insider, Feb. 26, 2014,
accessed Apr. 13, 2017. <http://www.businessinsider.com/taco-bell-doritos-locos-taco-story-2014-2>
Mintel, “Burger King Launches “Mac ‘n Cheetos,” Jun. 27, 2016, accessed Apr. 19, 2017,
<http://academic.mintel.com.ezproxy.bu.edu/display/775709/?highlight>
Mintel, “Snacking in Foodservice,” Jun. 2016, accessed Apr. 19, 2017,
<http://academic.mintel.com.ezproxy.bu.edu/display/775331/?highlight#hit1>
Bibliography
Mintel, “Trends in Snacking and Value Menus in Restaurants,” Jun. 2013, accessed Apr. 19, 2017,
“Nacho Cheese Doritos Tacos Locos Tacos Supreme,” Taco Bell, accessed Apr. 20, 2017.
“New Eating Trends in China: the Healthier the Better." Nielsen. September 22, 2016.
Patton, Leslie, “Burger King Jumps Into Snack-Brand Hybrids With Mac ’n Cheetos,” Bloomberg, Jun. 22, 2016, accessed Apr. 18,
2017. <https://www.bloomberg.com/news/articles/2016-06-22/burger-king-jumps-into-snack-brand-hybrids-with-mac-n-
cheetos>
Premack, Rachel, “Burger King’s latest fast food monstrosity is sadly genius,” Washington Post, Jun. 23, 2016, accessed Apr. 18,
2017.<https://www.washingtonpost.com/news/wonk/wp/2016/06/23/burger-kings-latest-cheese-monstrosity-is-sadly-
genius/?utm_term=.11b45f31f2c1>
Reingold, Jennifer, “PepsiCo’s CEO was right. Now what?” Fortune Magazine, Jun. 5, 2015, accessed Apr. 13, 2017,
<http://fortune.com/2015/06/05/pepsico-ceo-indra-nooyi/>
"The Rise of Alternative Chips." Food Processing InPerspective™ by Cargill Salt. August 21, 2013. Accessed April 20, 2017.
https://cargillsaltinperspective.com/the-rise-of-alternative-chips/
Rudarakanchana, Nat, “Pepsi (PEP) Teams Up With Buffalo Wild Wings, Ousting Coke (KO),” International Business Times, Dec. 12,
2013, accessed Apr. 18, 2017.
"A snacking nation: 94% of Americans snack daily." A snacking nation: 94% of Americans snack daily | Mintel.com. July 9, 2015.
Accessed April 20, 2017. http://www.mintel.com/press-centre/food-and-drink/a-snacking-nation-94-of-americans-snack-daily.
Bibliography
Bibliography
Schultz., E.J. "Sierra Mist Is Changing Its Name and Look -- Again." Ad Age. 18 Dec. 2015.
"U.S. Volume Sales Growth of PepsiCo's Brands 2013 | Statistic." Statista.
Weber, Maxine. "Chip Market Strong: State of the Industry 2015." Snack and Bakery RSS. July 15, 2015. Accessed April 20, 2017.
<http://www.snackandbakery.com/articles/88123-chip-market-strong-state-of-the-industry-2015>
Williams, Geoff, “Do Wacky Foods Like Burger King's Whopperrito Help The Bottom Line, Or Is It A Cry For Help?” Forbes, Aug. 12,
2016, accessed Apr. 19, 2017. <https://www.forbes.com/sites/geoffwilliams/2016/08/12/do-foods-like-burger-kings-whopperrito-
help-a-restaurants-bottom-line-or-is-it-a-cry-for-help/#5cfb1d6162cb>
Xu, Jane. “China vending machine channel poised to take off." Kantar China Insights. August 17, 2016.
Yasukowa, Hiroyuki. "Vending machines spreading fast in China." Nikkei Asian Review. December 07, 2016.
Zhang, James. " Account Navigation Auto vending machine market in China." Linkedin Pulse. August 10, 2016.
Zook, Chris. “Beyond the Core”. 2004. Print.

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PepsiCo Corporate Strategy Recommendations (SI432 Corporate Strategy)

  • 1. Corporate Strategy Recommendations Team Mystery revealed… “Queen of Pops” Will Zhu, Makenzie Ferraiz, Yi Zu, and Ellie Landsman
  • 2. Unit Volumes Prod . Geog .Cust . Identify Customer Adjacency Better Penetrate Target Market Grow Share of Wallet New Step in Value Chain (“Vertical Scope”) New Product in Existing Industry New Country New Region New Product Category Our recommendations for PepsiCo will be focused on four key adjacency moves 21 3 4 Divestiture 4
  • 3. Due to strong performance in variety packs and health related snacks, there is an opportunity for PepsiCo to offer healthy variety packs Type of Adjacency: New product in existing industry with same customer group, through bundled sale. Current market: There is a rise in portable snacks and consumers want more alternative chips: • Rise in portable snacks: • According to NPD’s reports, many consumers are eating smaller main meals and more meals a day than the traditional three- meal-a-day plan. This allowed for more planning of snacks into one’s daily nutrition requirements (NPD). • The average American today has 4.1 food and beverage items at dinner compared to the 5.3 in 1985 (NPD) • 11% of meal occasions and 20% of eating occasions in US are snacks (Neutraceutical World) • 94% of Americans snack daily (Mintel) • As a result, there is an increase in demand in portable foods market • Rise in demand for Alternative Chips: • 33% of US consumers say they are snacking on healthier foods this year compared to last (Mintel). • However, many consumers still crave for the salty crunch, but they also don’t want to feel guilty consuming it (Cargill Salt) • This is shown as 62% of them say that they still go for a snack to satisfy the craving even though they are eating healthier(Mintel) • 88% of consumers say they will pay more for healthier chips (Forbes) • This is also backed by Utz Quality Foods, who also saw a double digit growth in better-for-you chips (Snack&Bakery) Sources: Pepsi 10k 2014, 2016 Nutraceuticalworld, healthy snack trends to chew on Snack&Bakery, Chip market strong state of the industry 2015 Cargill salt, the rise of alternative chips NPD, Press release PR 120815 Mintel, a snacking nation 94 of americans snack daily Forbes, Consumers want healthy foods and will pay more for them
  • 4. Frito-Lay has received strong performance in variety pack sales (Pepsi 10k): ● 2013: High single digit growth ● 2014: Double digit growth ● 2015: Mid single digit growth ● 2016: High single digit growth Consumers love them too: Sam’s Club Buyer Rating: Amazon Buyer Rating: Walmart Buyer Rating: Financially, Pepsi has enjoyed success in its variety packs sales. Sources: Pepsi 10k 2014, 2016 Walmart, variety pack chips Sam’s Club, Variety pack chips Amazon, Frito-Lay variety pack chips
  • 5. Pepsi should seize the opportunity in combining both trends of increasing variety pack sales and increasing rise of demand in healthier snacks Pepsi has a competitive advantage over its competitors in the sense that they already owns multiple “healthy” snack brands (Pepsico): ● Pure Deliciousness Simply: 9 products, 4 of which are organic! ● Stacy’s: 16 products ● Smartfood: 7 products ● Sunchips: 7 products Better Off Test: • Willingness to pay boosting • 88% of Consumers are willing to pay more for healthier foods (Forbes)! • Variety pack includes different flavors so that consumers won’t get bored, especially those who includes snacks into their daily diet, which is 94% of Americans (Mintel) • Cross selling – it allows Pepsi to promote some of its lesser known brands in the variety pack • Cost benefits • Frito Lays already has the brands and products, they will not need to invest in R&D to create new products • Same distribution network can be shared • Volume discount, Pepsi will be producing the same products Sources: Pepsico, Brands Mintel, a snacking nation 94 of americans snack daily Forbes, Consumers want healthy foods and will pay more for them Pepsi should make a push to introduce more combination offerings of healthy snack variety packs. They already own multiple “healthy” snack brands and can fill a customer need in an existing industry Recommendation #1
  • 6. Recommendation: Form joint venture with Ubox to strategically fit with their analytical capabilities and achieve economies of scope As of 2015, Beijing Ubox Online Technology runs 60,000 units across the country in 58 cities. (Hiroyuki) Ubox analytics system and advertisement platform align with PepsiCo's expertise at category management in determining which products complement others Information to be shown on the vending machines' display, such as price, can be controlled from the headquarters in real time, allowing for swift promotional efforts like discounts. (Hiroyuki) • Ubox system shows sales and inventories of every single vending machine on the network in real time. The system analyzes data to determine the relationship between specific weather conditions, days of the week and each product's sales. (Ibid) • It then automatically decides what items each vending machine needs to be replenished with and how to deliver them. • In 2016, ad revenue from these machines is expected to reach $36.2 million. (Ibid) Confident of the company's high-tech vending machines, Wang, Ubox’s CEO said that he plans to increase the number of units in operation to 500,000 by 2020. (Ibid) Assuming 530 million RMB valuation from Carlyle Group in obtaining stake in Ubox. Payback period can be estimated to be around 1.5 years! Proposed solution: • Share design of Hello Goodness vending machines to achieve economies of scope in R&D and manufacturing • Integrate PepsiCo’s healthy product offerings in current Ubox vending machines • Monitor performance of product offerings with Ubox’s vending machine analytics to maintain or change products Yasukowa, Hiroyuki. "Vending machines spreading fast in China." Nikkei Asian Review. December 07, 2016.
  • 7. Scott Meskin, President of Black Tie Services Inc. piloted the first four dozen Hello Goodness machines in Baltimore in April 2016 by testing them in blue- and white-collar job areas. Black Tie also has seen a 2% to 4% lift in sales in its existing snack and beverage machines in venues in which it added Hello Goodness machines to the equipment bank. Meskin attributes Hello Goodness's success to PepsiCo's expertise at category management. "They are experts in determining which products complement others, and why it all goes well together. We saw incredible results when we replaced our machines with theirs," he remarked. "We were selling Lay's baked chips and Naked drinks, but now they are doing so much better in the Hello Goodness package. Hello Goodness is a perfect combination of aesthetics and a diversity of nationally branded products offered in every category." Black Tie also noted that typically credit cards account for 20% to 30% of machine sales, compared with the 50% to 60% of sales on Hello Goodness machines. This suggests that consumers patronizing the Hello Goodness vendors are willing to pay more for items like Naked Juice that costs $3.50 with the swipe or tap of a card, remarked Meskin. PepsiCo’s Hello Goodness pilot run was successful in sales and raising willingness-to-pay shows opportunity of expansion Jed , Emily. Maryland's Black Tie Services Sees Strong Results In Hello Goodness Test Run. Vending Times Inc. September 9, 2016. Product portfolio for Hello Goodness vending machines Hello Goodness vending machines
  • 8. PepsiCo should also expand its healthy vending machines to China to exploit fast growing market of vending machines ■ In 2015, China had approximately 150,000 vending machines, 15 times more than it had in 2011. (Xu) ■ In the United States, the ratio of vending machines to convenience stores is on average 30 to 1. By the end of 2020, it is predicted there will be 46,000 convenience stores in China. By applying the US ratio, the number of vending machines in China could reach 1.38 million by 2020 (Figure 1). ■ Vending machine sales tend to be higher in regions with higher living standards. In regions with higher living standards, the annual sales volume of one vending machine will be around 6,000 yuan, meaning the entire channel could generate 100 billion yuan in annual sales by 2020. (Xu) Figure 1. Vending Machine Count in China, 2011-2020 Xu, Jane. "Kantar - China vending machine channel poised to take off." Kantar China Insights. August 17, 2016.
  • 9. 82% of Chinese respondents said they were willing to pay more for foods without undesirable ingredients, also much higher than the global average of 68% (Nielsen). 79% of Chinese respondents are paying closer attention to the ingredients in the food and drinks they consume. 67% of consumers wish there were more natural product, 55% wish there were more organic and 52% wish there were more genetically modified organisms free foods. “A big driving force of this is the emerging middle class. These consumers are working white collar jobs, putting in long hours for rising incomes, but they’re also hoping to maintain a healthy and fit lifestyle. We expect that products appealing to these demands will grow, as we can see in the 2016 forecasted data.” said Kiki Fan, managing director of Nielsen China. There is opportunity for PepsiCo’s Hello Goodness vending machines to expand with China’s growing health trends New Eating Trends in China: the Healthier the Better." Nielsen. September 22, 2016. There is opportunity for PepsiCo to pursue a value chain adjacency in China by expanding its vending machines business through a Joint Venture with Ubox. Recommendation #2
  • 10. Decline of Soda Market ● Overall sales of carbonated soft drinks dropped for the 11th year in a row in the US ● PepsiCo currently holds the international rights to the 7UP Brand while Dr. Pepper/ Snapple own the US and Canada rights ● PepsiCo Sparkling beverages had a 2% decline in volume growth in 2015 ○ Sierra Mist volume fell 3.7% in 2014, following a 11.6% drop in 2013 ● Sierra Mist ranks 13th among all soda brands, falling from 12th in 2013 ○ Sprite grew volume by 1% last year and ranks #6 among sodas Sierra Mist is a Weak Follower ● MANTIS Simulation (of 1000 simulations) showed only 7% of companies doubled share over 5 years time and 72% lost ground ● Brands that are weak followers (with low overall market share and no significant segments of strength) have difficulty making substantial market-share gains ○ 7UP holds a 2% market share and Sprite holds 8% ○ Sierra Mist has dropped off all of the Top 10 Soda Brand Lists ● Declining Volume sales growth of soft drink brands of PepsiCo in the United States from 2012 to 2013 ○ Sierra Mist down 11.6% ● The number of consumers of Sierra Mist (within the last seven days) in the US fell from 16.71% in Spring of 2008 to 7.5% in Spring of 2016 Source: Schultz., E.J. "Sierra Mist Is Changing Its Name and Look -- Again." Ad Age. N.p., 18 Dec. 2015. Web. 19 Apr. 2017. "U.S. Volume Sales Growth of PepsiCo's Brands 2013 | Statistic." Statista. N.p., n.d. Web. 19 Apr. 2017. Kell, John. "Soda Consumption Falls to 30-Year Low In The U.S." Fortune.com. N.p., 29 Mar. 2016. Web. 19 Apr. 2017. Zook, Chris. “Beyond the Core”. 2004. Print. Evidence suggests PepsiCo should divest its weak follower in the carbonated soft drink market: Sierra Mist PepsiCo should shed its weak follower and non-core item, Sierra Mist, in order to focus on better performing 7UP, Pepsi brands, and Mountain Dew Recommendation #3
  • 11. Customer data suggests Sierra Mist is underperforming in the top three most important purchase decision attributes Qualtrics Survey N=25 ● Sierra Mist is underperforming in the top three most important purchase decision attributes. ○ Taste ○ Accessibility ○ Price ● 7 Up is outperforming Sierra Mist in top three attributes. ● Key Implications: Due to Sierra Mist’s poor performance, there is an opportunity for PepsiCo to shrink to its core soft drink items and divest Sierra Mist.
  • 12. ■ Type of adjacency: Share of wallet- finer customer segmentation • According to Zook, share of wallet adjacencies are the most successful- tap into a market that already loves the branded product • Finer customer segmentation NFL and MLB fans- PepsiCo has a partnership with the NFL Mountain Dew, Tropicana juices and Lipton teas are especially popular with Buffalo Wild Wings customers (Rudarakanchana) “Buffalo Wild Wings' typical customer is a young male sports fan who tends to drink Mountain Dew, so it makes sense that the beer-and-wings chain would partner with PepsiCo -- maker of Mountain Dew and a major NFL sponsor” (Cooper). ■ Snacking trend in the foodservice industry • Trend towards blending fast food with well-known snack brands Increased WTP→ 52% of consumers agree that snacks made with branded ingredients are higher quality than other snacks (Mintel, “Snacking in Foodservice,”). Burger King offers Oscar Myer hot dogs (Patton). • Trend towards snacking in food service 15% of consumers reported visiting a QSR for a snack on their last visit (Mintel, “Snacking in Foodservice,” ). According to a MIntel Report 44% of respondents “like to order snacks with many small pieces to share with others” at restaurants (Mintel, “Trends in Snacking”). Sources: Cooper, Ted, “How PepsiCo, Buffalo Wild Wings, and Doritos Locos Demonstrate the Power of 1,” The Motley Fool. Mintel, “Snacking in Foodservice,” Jun. 2016, accessed Apr. 19, 2017. Mintel, “Trends in Snacking and Value Menus in Restaurants,” Jun. 2013, accessed Apr. 19. Patton, Leslie, “Burger King Jumps Into Snack-Brand Hybrids With Mac ’n Cheetos,” Bloomberg. Rudarakanchana, Nat, “Pepsi (PEP) Teams Up With Buffalo Wild Wings, Ousting Coke (KO),” International Business Times. PepsiCo should continue to pursue share of wallet adjacencies by licensing its snack products to foodservice businesses PepsiCo should pursue a share of wallet adjacency by licensing its snack products to Buffalo Wild Wings i.e. Doritos Nachos, Doritos/Fritos wings Recommendation #4
  • 13. Better Off Test ■ Costs ( ): • Economies of scope- distribution: common supply chain and shared infrastructure; PepsiCo and spread distribution fixed costs over both beverage and food product lines (PepsiCo 2012 Annual Report). ■ WTP ( ): • Cross selling beverages and snacks –For PepsiCo, snacks and beverages are bought together approximately 50% of the time, (Reingold). –In U.S. convenience channel, Doritos was the number one snack, Mountain Dew was the number one drink- Mountain Dew Baja Blast Freeze, therefore, offering Mountain Dew and Doritos nachos, for example, would boost sales of both products (PepsiCo 2012 Annual Report). –Capitalize on The Power of One- “a council that brings together the company's top food and beverage executives to leverage the scale and brand equity of its complementary snack and beverage businesses” (Cooper). There is a strong argument for PepsiCo to license its snack products to food-service businesses according to the Better-Off Test Sources: Cooper, Ted, “How PepsiCo, Buffalo Wild Wings, and Doritos Locos Demonstrate the Power of 1,” The Motley Fool. Reingold, Jennifer, “PepsiCo’s CEO was right. Now what?” Fortune Magazine. PepsiCo, “PepsiCo 2012 Annual Report.” Overall: Passes BOT
  • 14. PepsiCo has a proven track record of success licensing its snack products to food-service businesses ■ Opportunity for PepsiCo to deploy a repeatable formula • 2012: Doritos Tacos Locos • Dec. 2013: PepsiCo alliance with Buffalo Wild WIngs • Summer 2016- PepsiCo partnered with Burger King to create “Mac’n Cheetos” ■ Case Study: Proven track record of success with Taco Bell and Burger King • Doritos Locos Tacos labeled “one of the most successful fast food innovations of all time” (Lutz) • Taco Bell sold 1 billion Doritos Locos Tacos in the first year (Williams). • The taco was the most popular menu item in the fast food chain’s 50-year history (Lutz) • The taco is now a permanent food item on Taco Bell’s menu and comes in 3 varieties (Mintel “Burger King”) • Generates significant social media buzz: Burger King’s Mac’n Cheetos generated 3.2 billion impressions on social media (Williams). ■ Taco Bell and PepsiCo’s success with Doritos Locos Tacos translates to ~$50 million annual sales for PepsiCo • Average royalty fee in food industry is 4% and in consumer industry it is 6% (KPMG) Assumption: About 5% royalty fees for PepsiCo • Approximate annual payoff for PepsiCo licensing Doritos to Taco Bell ($1 billion in sales)* 5% royalty fee= $50 million (“Nacho Cheese”) ■ Implementation Issues: Despite PepsiCo’s shift towards healthy products, this adjacency move would not jeopardize the brand image • 36% of Frito Lay North America revenue still comes from junk food (Reingold). • Most PepsiCo customers are not aware of linkages between brands and it is a different customer! For example, Doritos and Naked Juice. • Customers want to indulge • Elizabeth Friend, a consumer foodservice strategy analyst at Euromonitor, claims “When we are so focused on trying to make healthy decisions all the time and eating food that we can feel good about, when we do want to indulge, we want to make sure that that indulgence is worth it” (Premack). Trend towards “experience driven foods” (Premack). Sources: Lutz, Ashley, “How Taco Bell's Lead Innovator Created The Most Successful Menu Item Of All Time.” Business Insider. KPMG, “Profitability and royalty rates across industries: Some preliminary evidence,” KPMG International. Mintel, “Burger King Launches “Mac ‘n Cheetos.” “Nacho Cheese Doritos Tacos Locos Tacos Supreme,” Taco Bell. Premack, Rachel, “Burger King’s latest fast food monstrosity is sadly genius,” Washington Post. Reingold, Jennifer, “PepsiCo’s CEO was right. Now what?” Fortune Magazine.
  • 15. Executive Summary ■ There is opportunity for PepsiCo to expand its vending machines business in China through a Joint Venture with Ubox. • Pilot program in Baltimore substituted traditional vending machines with healthy oriented vending machines resulting in an increase in sales by 2-4%. • Credit card usage with these type of vending machines increased up to 50%, higher than the industry average of 30% signalling an increase in willingness to pay for more healthy options of drinks and snacks. • Trend is confirmed by 82% of Chinese respondents who said they were willing to pay more for foods without undesirable ingredients, also higher than the global average of 68% (Nielsen). • From 2015 to 2020, China’s vending machines are expected to grow from 150,000 vending machines to 1.38 million by 2020 (Kantar). ■ Next steps: Form joint venture with Ubox to achieve economies of scope and optimize product offerings through Ubox’s analytics and advertising capabilities ■ PepsiCo should pursue a share of wallet adjacency, specifically, “finer customer segmentation,” by licensing its snack products to Buffalo Wild Wings i.e. Doritos Nachos, Doritos/Fritos wings. • There is a strong argument for PepsiCo to license its snack products to food-service businesses according to the Better-Off Test. - PepsiCo can achieve economies of scope in distribution by spreading fixed costs over beverage and snack business units. - Due to WTP boosting elements, PepsiCo can leverage the “Power of One” to cross-sell beverages and snacks at Buffalo Wild Wings since PepsiCo snacks and beverages are purchased together approximately 50% of the time (Reingold). • PepsiCo’s proven track record of success licensing its snack products to food-service businesses such as Taco Bell, sheds light on an opportunity to deploy a repeatable formula. - As one of Taco Bell’s most successful products of all time, Doritos Locos Tacos became a permanent menu item in 3 flavors (Lutz). - Taco Bell and PepsiCo’s success with Doritos Locos Tacos translated into $1 billion in revenue for Taco Bell and ~$50 million annual sales for PepsiCo (Williams). • Implementation concerns: Despite PepsiCo’s shift towards healthy products, this adjacency move would not jeopardize the brand image. The food service customer is a separate customer than the one who purchases health products, most consumers are not aware of brand linkages, and customers still enjoy indulging in experience driven snack products regardless of health content. ■ PepsiCo should shed its weak follower and non-core item, Sierra Mist, in order to focus on better performing 7UP, Pepsi brands, and Mountain Dew • There has been a decline in the popularity and volume of carbonated drinks - PepsiCo Sparkling beverages had a 2% decline in volume growth in 2015 • Weak follower brands historically cannot make up market share losses • The percentage of consistent Sierra Mist consumers was cut approx. in half from 2008 until 2016 (16.71% to 7.5%) ■ Pepsico should also offer more healthy variety chips packs to its consumers • There has been a rise in demand for healthy chips and 88% of consumers say they will pay more for healthy food! (Forbes) • There is a rise in demand for portable snacks as Americans are eating less per meal and more meals per day (NPD). • The variety pack chips has seen strong financial performance in the past years for PepsiCo. Sources: Lutz, Ashley, “How Taco Bell's Lead Innovator Created The Most Successful Menu Item Of All Time.” Business Insider. Reingold, Jennifer, “PepsiCo’s CEO was right. Now what?” Fortune Magazine. Williams, Geoff, “Do Wacky Foods Like Burger King's Whopperrito Help The Bottom Line, Or Is It A Cry For Help?” Forbes, Consumers want healthy foods and will pay more for them NPD, Press release PR 120815
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