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Five different categories of new products.
  1. New to the world Products
  2. New Category entries
  3. Addition to products lines
  4. Product improvements
  5. Repositioning
1.    Product superiority/quality
2.    Economic advantage to user
3.    Overall company/project fit
4.    Technological compatibility
5.    Familiarity to the company
6.    Market need, growth and size
7.    Competitive situation
8.    Define opportunity
9.    Market-driven process
10.   Customer service
 As emphasized by a top executives at
  Pillsbury, “In the end, the company with
  the most new products wins”
 The head of P&G stated “The core
  business is innovation. If we innovate
  well, we will ultimately win”
The largest manufacturer in Minnesota, the 110th largest U.S.
 company overall, and a member of the Dow Jones "30," 3M
 Company (known officially as Minnesota Mining and
 Manufacturing Company from its founding in 1902 until 2002)
 is Wall Street's epitome of high-tech/low-tech business and
 solid blue-chip performance. In the years since their
 successful introduction of the world's first waterproof
 sandpaper, they evolved into a diversified technology
 company with leading positions in a broad range of
 important markets. Today, they produce thousands of
 innovative products and have companies in more than 60
 countries. In extending their market reach, 3M's formula for
 success has remained the same: first, identify customer
 needs, and second, use 3M technology to pioneer innovative
 solutions to meet these needs. The company also practices
 social responsibility by supporting community efforts to
 improve education as well as to further economic and social
 development.
   Is a statement identifying the role a new
    product is expected to play in achieving
    corporate and marketing goals. This
    strategy can be used to determine
    which prospective products should
    receive special attention, which should
    go on the “back burner,” and which
    should be scrapped.
   A new product is best developed
    through a series of seven stages that
    provides benefits such as improved
    teamwork, less rework, earlier failure
    detection, shorter development times,
    and – most important – higher success
    rates.
First
“KNOW THY CUSTOMER,”
   and the Second is
“KNOW THY PRODUCT”
Idea screening
  Idea                                     Concept
generation                               development
                                           & testing


                          Prototype
Test marketing           development


                                         Business
                                         analysis

    Commercialization
   Is the initial stage of the new-product-
    development. In one study, 80% of
    companies pointed to customers as their
    best source for new-product ideas.
1. CUSTOMERS
 a. Customers requests
 b. Customer complaints/compliments
 c. Market surveys
 d. Focus groups
2. COMPETITORS
 a. Monitoring competitor’s developments
 b. Monitoring testing of competitors’ products
 c. Monitoring of industry movements
3. DISTRIBUTION CHANNELS
 a.   Suppliers
 b.   Distributors
 c.   Retailers
 d.   Trade shows
4. RESEARCH AND ENGINEERING
 a.   Product testing
 b.   Product endorsement
 c.   Brainstorming meetings
 d.   Accidental discovery
5. OTHER INTERNAL SOURCES
 a.   Management
 b.   Sales force
 c.   Employee suggestions
 d.   Innovation group meeting
 e.   Stockholders
6. OTHER EXTERNAL SOURCES
 a. Consultants
 b. Academic journals
 c. Periodicals and other press
L.A. Mitchell, Account Executive for large Business
   Accounts, Lucent Technologies, discusses sources
   for new product ideas: “New-product ideas come
   from just about anywhere. Lucent has entire
   organizations whose sole functions is to continually
   explore and develop new-products ideas. Some of
   the best ideas come from needing to solve a
   significant customer problem. For example, the
   increase in automobile accidents due to people
   talking on cell phones while driving has generated
   many ideas for new products and features. Some
   of these include products that allow cell phones to
   be used “hands free” and new features that make
   it possible to dial number by simply speaking the
   name of the person or business you wish to call.”
At this stage, new product ideas are
  evaluated to determine which ones
  warrant further study. Typically, a
  management team relies on experience
  and judgment, rather than on market or
  competitive data, to screen the pool of
  ideas.
1. Develop Product Ideas into
Is the process of                   Alternative
    shaping and refining         Product Concepts
    the idea into a more
    complete product
    concept.                2. Concept Testing - Test the
                           Product Concepts with Groups
                                of Target Customers




                              3. Choose the Best One
Business Analysis

        Review of Product Sales, Costs,
        and Profits Projections to See if
        They Meet Company Objectives




If No, Eliminate
Product Concept

                                       If Yes, Move to
                                    Product Development
Means converting the concept into an
 actual product. The objective is to use
 the information obtained from the
 concepts tests to design an actual
 product that can be further tested.
   Involves testing the
    product prototype          Standard
    and marketing            Test Market
    strategy in         Full marketing campaign
                          in a small number of
    simulated or actual representative cities. Controlled
    market situations.                          Test Market
    Test and marketing                       A few stores that have
    can be both             Simulated          agreed to carry new
                                                products for a fee.
    expensive and          Test Market
    risky.               Test in a simulated
                           shopping environment
                              to a sample of
                                consumers.
1. PSEUDO SALES potential buyers are asked
   to answer survey questions or pick items off
   a shelf in a make believe store.
2. CONTROLLED SALES here the buyer must
   make a purchase
3. FULL SALE the firm has decided to fully
   market the product, but on a limited basis
   first, to see if everything is working right
4. NATIONAL LAUNCH the firm launches the
   product on a national scale and make
   adjustments as needed.
This is the launching step. During this stage,
  heavy emphasis is place on the
  organization structure and management
  talent needed to implement the
  marketing strategy.
1.    No competitive point of difference, unexpected
      reactions from the competitors or both.
2.    Poor positioning
3.    Poor quality of the product
4.    Non delivery of promised benefits of product
5.    Too little marketing support
6.    Poor perceived price/ quality relationship
7.    Faulty estimates of market potential and other
      marketing research mistakes
8.    Faulty estimates of production and marketing costs
9.    Improper channels of distribution selected
10.   Rapid change in the market(economy) after the
      product was introduced
THANK YOU

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Current issues in manangement

  • 1.
  • 2.
  • 3. Five different categories of new products. 1. New to the world Products 2. New Category entries 3. Addition to products lines 4. Product improvements 5. Repositioning
  • 4. 1. Product superiority/quality 2. Economic advantage to user 3. Overall company/project fit 4. Technological compatibility 5. Familiarity to the company 6. Market need, growth and size 7. Competitive situation 8. Define opportunity 9. Market-driven process 10. Customer service
  • 5.  As emphasized by a top executives at Pillsbury, “In the end, the company with the most new products wins”  The head of P&G stated “The core business is innovation. If we innovate well, we will ultimately win”
  • 6. The largest manufacturer in Minnesota, the 110th largest U.S. company overall, and a member of the Dow Jones "30," 3M Company (known officially as Minnesota Mining and Manufacturing Company from its founding in 1902 until 2002) is Wall Street's epitome of high-tech/low-tech business and solid blue-chip performance. In the years since their successful introduction of the world's first waterproof sandpaper, they evolved into a diversified technology company with leading positions in a broad range of important markets. Today, they produce thousands of innovative products and have companies in more than 60 countries. In extending their market reach, 3M's formula for success has remained the same: first, identify customer needs, and second, use 3M technology to pioneer innovative solutions to meet these needs. The company also practices social responsibility by supporting community efforts to improve education as well as to further economic and social development.
  • 7. Is a statement identifying the role a new product is expected to play in achieving corporate and marketing goals. This strategy can be used to determine which prospective products should receive special attention, which should go on the “back burner,” and which should be scrapped.
  • 8. A new product is best developed through a series of seven stages that provides benefits such as improved teamwork, less rework, earlier failure detection, shorter development times, and – most important – higher success rates.
  • 9. First “KNOW THY CUSTOMER,” and the Second is “KNOW THY PRODUCT”
  • 10. Idea screening Idea Concept generation development & testing Prototype Test marketing development Business analysis Commercialization
  • 11. Is the initial stage of the new-product- development. In one study, 80% of companies pointed to customers as their best source for new-product ideas.
  • 12. 1. CUSTOMERS a. Customers requests b. Customer complaints/compliments c. Market surveys d. Focus groups 2. COMPETITORS a. Monitoring competitor’s developments b. Monitoring testing of competitors’ products c. Monitoring of industry movements
  • 13. 3. DISTRIBUTION CHANNELS a. Suppliers b. Distributors c. Retailers d. Trade shows 4. RESEARCH AND ENGINEERING a. Product testing b. Product endorsement c. Brainstorming meetings d. Accidental discovery
  • 14. 5. OTHER INTERNAL SOURCES a. Management b. Sales force c. Employee suggestions d. Innovation group meeting e. Stockholders 6. OTHER EXTERNAL SOURCES a. Consultants b. Academic journals c. Periodicals and other press
  • 15. L.A. Mitchell, Account Executive for large Business Accounts, Lucent Technologies, discusses sources for new product ideas: “New-product ideas come from just about anywhere. Lucent has entire organizations whose sole functions is to continually explore and develop new-products ideas. Some of the best ideas come from needing to solve a significant customer problem. For example, the increase in automobile accidents due to people talking on cell phones while driving has generated many ideas for new products and features. Some of these include products that allow cell phones to be used “hands free” and new features that make it possible to dial number by simply speaking the name of the person or business you wish to call.”
  • 16. At this stage, new product ideas are evaluated to determine which ones warrant further study. Typically, a management team relies on experience and judgment, rather than on market or competitive data, to screen the pool of ideas.
  • 17. 1. Develop Product Ideas into Is the process of Alternative shaping and refining Product Concepts the idea into a more complete product concept. 2. Concept Testing - Test the Product Concepts with Groups of Target Customers 3. Choose the Best One
  • 18. Business Analysis Review of Product Sales, Costs, and Profits Projections to See if They Meet Company Objectives If No, Eliminate Product Concept If Yes, Move to Product Development
  • 19. Means converting the concept into an actual product. The objective is to use the information obtained from the concepts tests to design an actual product that can be further tested.
  • 20. Involves testing the product prototype Standard and marketing Test Market strategy in Full marketing campaign in a small number of simulated or actual representative cities. Controlled market situations. Test Market Test and marketing A few stores that have can be both Simulated agreed to carry new products for a fee. expensive and Test Market risky. Test in a simulated shopping environment to a sample of consumers.
  • 21. 1. PSEUDO SALES potential buyers are asked to answer survey questions or pick items off a shelf in a make believe store. 2. CONTROLLED SALES here the buyer must make a purchase 3. FULL SALE the firm has decided to fully market the product, but on a limited basis first, to see if everything is working right 4. NATIONAL LAUNCH the firm launches the product on a national scale and make adjustments as needed.
  • 22. This is the launching step. During this stage, heavy emphasis is place on the organization structure and management talent needed to implement the marketing strategy.
  • 23. 1. No competitive point of difference, unexpected reactions from the competitors or both. 2. Poor positioning 3. Poor quality of the product 4. Non delivery of promised benefits of product 5. Too little marketing support 6. Poor perceived price/ quality relationship 7. Faulty estimates of market potential and other marketing research mistakes 8. Faulty estimates of production and marketing costs 9. Improper channels of distribution selected 10. Rapid change in the market(economy) after the product was introduced