Venture Capital World Summit 2015 Elaine Godley Presentation.

1. elaine@healthwatchersuk.co.uk

2. Common Reasons for Absence*
• Minor illness
• Musculoskeletal injuries
• Stress – workload – long hours
• Back pain
• Mental illness
• Family pressures
*Source:- CIPD Absence Management 2015

3. Size Matters….

4. Support Strategies to Engage Employees
• Staff surveys
• Coaching
• Mentoring
• Counselling
• Training
• Environment
• Employee benefits
• Flexible working
• Support groups
• Social events
• VALUES

5. Back to Work Support
• Back to work interview
• Employee assistance programme
• Phased return
• Additional training
• Education for team members to support integration where
appropriate
• Appraisal – PDP
• Capability assessment – match to role - SQUEG?

6. Cost of Absence
• £554 per person – average*
• Long-term absence – stroke, heart attack, cancer
• Stress – top reason amongst office workers – private
and public sector
• What about Presenteeism?! – 31%*
• Cost of Recruitment
Source:-*CIPD

7. Recruitment
‘Steve Jobs described the process of hiring top talent as
“the most important job”*
Yet, how to find the right employee remains a contested question….
Consider organisational fit and role fit
*Source:- CIPD Behavioural Science of Recruitment and Selection 2015

8. Food for Thought……
• 47% of UK workers want to change career (68% Cardiff, NI 61%, Yorks
49%)*
• 30% of 29-34 years old regret their career choice*
• 66% of 18-34 years olds want to change careers*
• 56% of 18-54 years olds happy to consider a major career change*
• Average cost of recruitment – management £7,250 per hire – static
costs (ads, agency fees – does not include cost to business – lost
opportunity, disruption to business, induction costs, training**
• Average costs of recruitment for other roles - £2,000 per hire**
Sources:-
LBSF Career Change Report 2015 * CIPD Resource and Talent Planning 2015 **

10. Introduction to DISC Behavioural Profiling
elaine@healthwatchersuk.co.uk

11. D I S C
elaine@healthwatchersuk.co.uk

12. elaine@healthwatchersuk.co.uk

13. History and Background to Profiling
 Personality Types
 Illness/Mood
 Freud, Marston, Jung
 Family Inheritance
 Jesuits
elaine@healthwatchersuk.co.uk

14.  Assertive
 Decisive
 Direct
 Demanding
 Competitive
 Aggressive
 Impatient
 Abrupt
 Insensitive
elaine@healthwatchersuk.co.uk

15.  Free Spirit
 Fun Loving
 Persuasive
 Charming
 Interrupting
 Irritating
 Keen to Be Liked
 Fickle
 Lacking Depth
elaine@healthwatchersuk.co.uk

16.  Patient
 Friendly
 Loyal
 Amiable
 Kind
 Indecisive
 Negative
 Lacks Focus
 Fence Sitter
elaine@healthwatchersuk.co.uk

17.  All Knowing
 Cautious
 Cool
 Detached
 Detailed
 Uncommunicative
 Ignores Feelings
 Slow to Respond
 Too Formal and Rigid
elaine@healthwatchersuk.co.uk

18. The 4 Basic Personality Types
elaine@healthwatchersuk.co.uk

19. D
Direct
I
Inspiring
S
Supportive
C
Conscientious
 To the point
 Few words
 No small talk
 Summary of
facts
 Enthusiastic
 Passionate
 Big picture
 Talks for
England
 Careful
 Considered
 Eager to
please
 Listens
 Wants facts,
evidence,
proof
 Controlled
 Seeks detail
How to Spot DISC Characteristics -
COMMUNICATION STYLE
elaine@healthwatchersuk.co.uk

20. D
Direct
I
Inspiring
S
Supportive
C
Conscientious
 Walks with a
purpose
 Either little
eye contact –
or too much!
 Confident
 Walks
aimlessly
chatting!
 Lots of eye
contact, hand
gestures and
smiling
 Follows at
leader’s pace
 Prolonged eye
contact and
smiling when
gets to know
you, initially
shy
 Walks briskly
with head
down
 Little/no eye
contact
 Controlled
 Remote
How to Recognise DISC
Characteristics
- BODY LANGUAGE
elaine@healthwatchersuk.co.uk

21. COMMON HEALTH CHALLENGES
D
Direct
I
Inspiring
S
Supportive
C
Conscientious
•High blood
pressure,
sports
injuries,
indigestion,
cardiovascular
problems,
colitis,
burnout
•Fatigue, over
indulgence in
drink, drugs,
stressed if
confined,
depression,
high blood
pressure,
adrenal
conditions
•Ulcers, IBS,
gastric
troubles,
insomnia,
fatigue
•Migraines,
skin
conditions,
anxiety,
depression,
constipation,
gall bladder
problems,
arthritis
•Tries to
improve
everything (to
their way)
•Does too
much
•Worries about
anything and
everything
•Holds on to
thoughts and
things

22. Outgoing / Proactive / Dynamic
Glass Half Full / Fast Pace
T
A
S
K
Reserved / Reactive / Calm
Glass Half Empty / Slower pace

23. Emotional Intelligence
elaine@healthwatchersuk.co.uk

24. Balanced Scorecard

25. elaine@healthwatchersuk.co.uk 079615 36419