there's fun in learning! it includes funny vidoes.

2. FIVE FINGER PRAYER 1. Your thumb is nearest you. So begin your prayers by praying for those closest to you. Your Family and Friends in Fast Logistics.

3. 2. The next finger is the pointing finger . Pray for those who teach, instruct and heal. Our Training Facilitators in Fast Logistics.

4. 3. The next finger is the tallest finger . It reminds us of our leaders. Pray for leaders in Fast Logistics.

5. 4. The fourth finger is our ring finger . It should remind us to pray for those who are weak, in trouble or in pain. Pray for our officemates.

6. 5. And lastly comes our little finger . the smallest finger of all which is where we should place ourselves in relation to God and others. Pray for yourself.

7. NAME GAME

16. WARNING: This seminar is highly recommended. You need to be attentive to details for it can CHANGE YOU!

17. the BIG appetite for BUSINESS Etiqu ette

18. ROAD MAP First Impressions- Lasting Impressions 6 P’s of Personal Marketing 5 Rules of Personal Marketing The Etiquette of Good Business Dining with Style and Grace Modern Manners from Cyberspace to CellPhones

22. … Other Components of a Winning Image Finishing Touches - accessories: Color : coordinate to outfit Balance : body = mind Style : mood of the outfit Texture : smooth fabrics work well with shiny metals

25. ROAD MAP First Impressions- Lasting Impressions 6 P’s of Personal Marketing 5 Rules of Personal Marketing The Etiquette of Good Business Dining with Style and Grace Modern Manners from Cyberspace to CellPhones

34. ROAD MAP First Impressions- Lasting Impressions 6 P’s of Personal Marketing 5 Rules of Personal Marketing The Etiquette of Good Business Dining with Style and Grace Modern Manners from Cyberspace to CellPhones

38. Take a Deep Breathe When we are nervous, we tend to take very shallow breathes of air. Forget About Being Perfect Performance anxieties stem from trying to achieve the impossible goal of being perfect.

39. Create a Powerful Aura What is Aura? It is a distinctive quality that seems to surround the person or thing.

40. What is Impression Management? Impression Management It is the deliberate 'bending' of the truth in order to make a favorable impression.

43. Develop a Prosperity Consciousness What is Prosperity Consciousness? It describes the belief that by opening one's mind to the financial opportunities in the world, and by living a life and having a perspective that welcomes financial resources, one will bring financial wealth into one's life.

44. Steps in Developing Prosperity Consciousness: Step1 Make time each day to contemplate or meditate abundance. Step2 Spend about 20 minutes studying and visualizing a new life.

45. Steps in Developing Prosperity Consciousness: Step3 Create a personal affirmation that reflects the life goal. Step4 Write the affirmation ten times/ day. Step5 Dwell in the positive.

46. … Steps in Developing Prosperity Consciousness: Step6 Spend time reading about creative visualization. Step7 Trust that requests are heard by the powers of the universe.

47. ACTIVITY

53. ROAD MAP First Impressions- Lasting Impressions 6 P’s of Personal Marketing 5 Rules of Personal Marketing The Etiquette of Good Business Dining with Style and Grace Modern Manners from Cyberspace to CellPhones

54. From the French word “TICKET” or “PASS” Behaving a little BETTER than is NECESSARY. The name for a CARD instructing HOW TO BEHAVE in COURT WHAT IS ETIQUETTE? (Etiquette is our Ticket to acceptance and smooth interpersonal relationships.)

55. the of INTRODUCTIONS The ELEMENTS: CONFIDENCE STANCE STYLE GESTURES EYES FACE KNOWLEDGE ART

59. Starting Points to a Successful Introduction: Stand when being introduced Remaining seated is impolite as it conveys disinterest to the person. Shake hands with a firm grip

60. The Finger Squeeze The Topper

61. The Pull-In The Two-Handed Shake

62. Make eye contact Stop whatever you’re doing. Smile A warm, sincere smile breaks the ice. Repeat their names/ titles

63. Forgetting Names - simply apologize by saying, “I’m sorry, I am having a blank moment.” Mispronouncing names/ Mistaking Titles - simply say “I’ m very sorry, but I don’t think I know the correct way to say your name. Handling Mistakes

68. What do you see? A face? ... Or the word “liar” ?

71. BUT… there’s no mystery on Social Skills or Social Graces.

82. Thank You with Style It is the found a ti on , basic building blocks & last element of social skills.

83. Dating Etiquette Before - when the man was expected to handle everything about the date - from asking the woman out to picking the restaurant, to ordering and so on - good manners and courtesy are still the order of the day

89. BAD GROOMING - DON’T wear Sando or sleeveless shirts - DON’T sport Unkempt and long hair - DON’T wear un-washed Pants or short pants Unruly hair Ill-tempered No Collar Dirty Hands and Nails Slippers Sando Soiled Pants No I.D.

90. - DON’T wear slippers or sandals - DON’T utilize personnel who do not practice good hygiene and sanitation - DON’T display ill-temper - DON’T show disrespect or get mad Unruly hair Ill-tempered No Collar Dirty Hands and Nails Slippers Sando Soiled Pants No I.D.

103. MEETING ETIQUETTE

109. ROAD MAP First Impressions- Lasting Impressions 6 P’s of Personal Marketing 5 Rules of Personal Marketing The Etiquette of Good Business Dining with Style and Grace Modern Manners from Cyberspace to CellPhones

110. Formal Dinner Place Setting 1. Napkin 2. Fish Fork 3. Dinner or Main Course Fork 4. Salad Fork 5. Soup Bowl & Plate 6. Dinner Plate 7. Dinner Knife 8. Fish Knife 9. Soup Spoon 10. Bread & Butter Plate 11. Butter Knife 12. Dessert Spoon and Cake Fork 13. Sterling Water Goblet 14. Red Wine Goblet 15. White Wine Goblet

126. ROAD MAP First Impressions- Lasting Impressions 6 P’s of Personal Marketing 5 Rules of Personal Marketing The Etiquette of Good Business Dining with Style and Grace Modern Manners from Cyberspace to CellPhones

132. Etiquette

133. Basic Guidelines in Using - use Title case while sending e-Mail whatever be the importance of your message - in the world of e-Mail, ALL-CAPITAL LETTERS SEEM TO SORT OF - DEMAND YOUR ATTENTION!

135. … guidelines in email - do not use different f o n t t y p e s - do not use different f o n t s i z e s , as it will again end up distracting your reader - it is a good idea to keep your e-Mail brief and to the point, no elaboration is required

136. ... guidelines in e-mail - use Bold , Italics and Underlined text appropriately - it is a good idea to create your e-Mail signature and have it automatically appended to your e-Mail

138. - Your e-Mail (although the reader may 'Reply To' your mail, it is a good idea to explicitly mention your e-Mail, in your e-Mail signature) - Your Website address or your organization's website address

139. The Norm For Using: The To: field - should be used where the recipient needs to act on your e-Mail, or you want to inform the recipient about an action done by you. - one-to-one e-Mail always uses the To: field

142. Attachments - tell your respondent what the name of the file is, what program it is saved in, and the version of the program. - ex. “This file is in MSWord 2000 under the name “LabFile.”

146. You can read the word TEACH . Also, you can read its shadow as LEARN .

147. T hank t H eir E fforts in bringing E tiquette i N business worl D .