1. Knowledge Portfolio at the World Bank Foundational Principles of Knowledge Management - Spring 2010 by Ashley Young, Sofia Sunaga, Tiatian Wang, Xiuxiu Zhao, Wei Zhang
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3. Informal Interest Groups Thematic Groups GETS FUNDING WORLD BANK PORTFOLIO
4. Informal Groups Thematic Groups Global Expert Teams (GETs) Structure Community of Practice/Informal networks Community of Practice "Special Operations" Team Business Objective Provide an informal forum for people with affinity of interests or needs within an area Build knowledge and capacity for a given business or competency area Agility - need to break HR and bureaucratic restrictions. Strategic imperative supporting mission of organization Membership Self-joining or peer invited Self-joining, member invitation or management suggestion Selection criteria determined by organization Motivation for participation Exchange information, know who is who, less time commitment, more freedom to create Available budget, more visibility than IGs, more voice within organization Status, unique experience on the field and opportunity to work with other experts Potential Domain Direction Bring innovation to organization and to thematic groups Contribute to organization's permanent knowledge base On-the-spot acquisition and use of Bank's knowledge (including TG and IG knowledge)
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6. Environment : innovation and discipline co-exist Knowledge gap & Knowledge creation Differentiate knowledge and noise Knowledge sharing
7. A specific system for the online community System Design granular and topic -based groups Open process for the membership The role of facilitator Reputation system: points and rank Dashboard Divide work into roles and tasks Differentiate knowledge and noise
8. Informal Interest Groups Thematic Groups GETS FUNDING WORLD BANK PORTFOLIO Question: How do we facilitate movement from one part of the portfolio to another?
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15. POLICY AND PUBLIC PERCEPTION Mission: To analyze and understand how public perception is formed regarding policy and the implementation of policy. Purpose: To make recommendations for effective creation, communication and implementation of policy with regard to influencing public perception. Meetings: 1 st Friday of every month, 1pm Dunn Building, Ste. 1350 Announcements: Guest Speaker for May 4 meeting announced—Dr. Alena Valdez, Policy Advisor to President Felipe De Jesus Calderon. She will discuss the policy struggles currently facing Mexico. Contact Information: Margaret Meyers, Facilitator 1413 SW 18 th St., Ste. 1520 Washington, DC 21502-9856 Work Phone: (816) 925-9876 Work Cell: (817) 986-0098 Fax: (816) 925-1359 Email: margaret.meyers @wb.us.org Webpage: www.policy&pubperception.org Search other pages: Advanced Search CALENDAR OF EVENTS May 4, 7pm: Guest Speaker, Fox Building, Ste. 2300 June 16, 11am: Brown Bag Lunch Series presents “Development & Social Media”, Fox Building, Ste. 2306 MOST RECENT DOCUMENTS & ITEMS The Role of Social Media in Secondary Schools Project Proposal How Roads in Lead to People Out Case Study Looking Back to Move People Forward Presentation Recording DOWNLOAD OTHER GROUP DOCUMENTS OR ITEMS CHAT FORUM WHITE BOARD EDIT GROUP INFORMATION UPLOAD DOCUMENTS LINK TO PAGE MANAGE SETTINGS HELP MEMBERS: Facilitator: Margaret Meyers Angela Adams Jennie Buckley Harold Butler Frank Cahill Laura Campbell Sherri Duncan Jessica Jones Joy Kilmer Edward King Tricia Lester Hilda Lawrence Donna Meyers John Schroeder Myron Resling Marian Roberts Niwanna Robertson Foster Smith Kathy Snyder Jeremiah Weinhold Kathleen Wilson GROUP PAGE
28. Internal Knowledge Sharing Situational Learning (mentor/apprenticeship/ one-on-one dialogues) Communities of Practice (Collaboration Tools/ cross-functional conversations) Internal Communication Platform (Staff Directory/ Expert Finder)
29. External Experts: Incentives to get experts involved in knowledge production Integrated physical and online; external and internal communities Identify and engage external experts Online community of practice 1 2 3 4
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31. Geographical and cultural differences Education Level Autonomy Online Community Cost-saving, efficient Hyper-personal Communication Why ?
33. Identification from different areas Academic Gov Biz Dissident NGOs EXPERTS Advertising Word of Mouth
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35. FUN! Benefits to external experts: Incentives for career World Bank’s response Networking and recognition from peers Chance for special events of WB based on their grades
36. Interactions beyond virtual community Special events for different areas: meeting, seminar, annual HH S pecific region s when assigned to tackle problems Facilitate personal interactions Other professional occasions
ADD RESOURCE MANAGEMENT AND TRANSPARENCY TO GROUP PAGE.
As relationships progress on both fronts, interpersonal trust is built and improves the quality of collaboration. People strengthen their relationships on a professional front as they gain a more precise awareness of others’ skills and expertise. However, developing a deeper understanding of other’s knowledge and skills is only one part of building a collaborative relationship. Another important dimension is learning how to gain access to these people. Personal development: managers can help employees forge productive workplace relationships by creating opportunities for people to connect on non-work-related matters. Introduce people on both personal and professional front. (The Hidden Power of Social Networks p.95-97, p.102)
employee/group/ participation/ contribution recognition and incentives
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