SlideShare ist ein Scribd-Unternehmen logo
1 von 52
Facebook’s Hidden Conversion Rate
Behind the Curtain of Top Campaigns

Presented by
Dennis Yu: dennis@blitzmetrics.com / @dennisyu
The official line

@dennisyu

2
People complain that Facebook marketing doesn’t work.

@dennisyu

3
An increase in website traffic means fans are engaged, while an increase in
session time means excellent content and relevancy.

@dennisyu

4
An increase in website traffic means fans are engaged, while an increase in
session time means excellent content and relevancy.

@dennisyu

5
An increase in website traffic means fans are engaged, while an increase in
session time means excellent content and relevancy.

@dennisyu

6
Read the LA Times article here.

Hollywood is asking:

“Is Facebook worth it?”
@dennisyu

7
We analyzed 9 billion page posts over a 60-day
period before and after the change.

@dennisyu

8
72% of movies and network TV shows have experienced
a drop in the number of people who see their posts.

@dennisyu

9
23% of the biggest studio pages saw
a reduction in “engaged” users.

@dennisyu

10
The largest pages lost 45% of their traffic,
followed by 36% for medium sized pages.

@dennisyu

11
Does Facebook work for B2B lead gen?
How Social Affects
Lead Generation

@dennisyu

12
Tailor each creative to the exact person you’re targeting.

@dennisyu

13
Segment campaigns and filter targeting aggressively.

@dennisyu

14
An increase in website traffic means fans are engaged, while an increase in
session time means excellent content and relevancy.

@dennisyu

15
CTR proxies engagement, and maybe sales

@dennisyu

16
Target people by the companies they work for on Facebook
Dental Equipment Manufacturer:

Software Technology Start-Up

@dennisyu
…and LinkedIn

@dennisyu
And by job title

@dennisyu
Sponsored stories create social proof

“We recently started using the new Sponsored
Updates on LinkedIn and have found great results.”
Carra Manahan, Marketing Programs Coordinator
Marketo

@dennisyu
How I Optimize Facebook Ad
Campaigns In 15 Minutes Per Day

DIRECT AND INDIRECT LIFE
Split test to measure the life from social ads.
@dennisyu

21
Split test on Arbitron ratings.
80% to test and 20% to the control.

22
Jack Daniel’s ran a test among different geos

St. Louis, IN

Philadelphia, PA

@dennisyu

23
There was a clear correlation in Facebook
activity and the media plan by market.

@dennisyu

24
Facebook sits high in the funnel, and therefore drives greater
awareness and more brand search terms, organic and paid.

25
How to set up a split test

26
An increase in website traffic means fans are engaged, while an
increase in session time means excellent content and relevancy.

27
Marketo, by driving engagement from Facebook, has
increased brand awareness and searches for their name.
They structured their content to specific audiences,
then amplified to drive leads.
The result: They got their blog into the
AdAge Top 30 rankings.

@dennisyu

28
The link between Google search and box office
Quantifying
Movie Magic
with Google
Search

29
Film-specific title keywords spike during release week.
Quantifying
Movie Magic
with Google
Search

30
70% of the variation in box office performance can be explained
with movie-related search volume seven days prior to release date.
Quantifying
Movie Magic
with Google
Search

31
@dennisyu

32
Facebook is tackling both word of mouth
and search discovery with Graph Search.

@dennisyu

33
Search volumes are increasing, since graph search is one of the three pillars of Facebook.

@dennisyu

34
Dennis Yu on Ads Impact on Organic,
Facebook Retargeting, and Local Business

FACEBOOK EXCHANGE (FBX)
Remarketing bridges the gap from visitor to customer.
@dennisyu

35
Recapture users who visited your site,
but didn’t enter their zipcode.

@dennisyu
Show your site visitors your ads on the web.

@dennisyu
How Facebook Exchange (FBX) Works:

@dennisyu
How Rosetta Stone drove a 651% ROAS

@dennisyu

39
OBSERVATION #1
Use in-line likes.

OBSERVATION #2:
Write short wall posts.

OBSERVATION #3:
Ask questions.
Don’t just make statements.
@dennisyu

40
OBSERVATION #4:
Run your acquisition,
retention, and organic
campaigns at the same time.

Observation #5:
Branding is great,
but revenue is better.

@dennisyu

41
Social media is at the top of the funnel, so you are aligning your
messaging with the levels of engagement along the way.

Awareness: Amplify what
actually works to engage
fans.
Engagement: Once users are
engaged, collect emails to
increase conversions.

Conversion: Increasing
social visits to your
website increases sales.
@dennisyu

ROI
42
CUSTOM AUDIENCE TARGETING
Let the CAT Out!
@dennisyu

Let the CAT out of the bag!

43
Target your opportunities with CAT.

@dennisyu

44
Facebook’s Partner Category Targeting:
Is Your Head Spinning Yet?

PARTNER CATEGORIES
Target by offline purchase behavior.
@dennisyu

45
Now you can run ads based on a user’s retail
shopping behavior and other offline information
Jobs Roles

@dennisyu

46
Now you are able to not only find the most interesting content
from your pool of friends and brands, but one step beyond.

@dennisyu
Extra Credit

TOP TIPS FROM BLITZ
@dennisyu

48
Blitz Tips:
• Offsite pixel for CPA bidding.
• Conversion specs used with Optimized CPM to optimize ad delivery for
specific actions.
• Place ads in mobile for maximum engagement.
• Onion Targeting is smart interest multiplication.
• Prune ads with broad category targeting.
• Partner Targeting to run ads based on user’s shopping behavior.
• PTAT to detect competitive ad spend.
• Facebook's Power Editor's special features.
• Target users by the companies they work for and by job title.
49
Split test on Arbitron ratings
80% to test and 20% to the control

@dennisyu

50
Split test on Arbitron ratings
80% to test and 20% to the control

@dennisyu

51
Email support@blitzmetrics.com
for checklists and processes we use ourselves
to optimize campaigns and estimate traffic.

D e n n i s Yu
dennis@blitzmetrics.com
@dennisyu

52

Weitere ähnliche Inhalte

Kürzlich hochgeladen

Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
Joaquim Jorge
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
Earley Information Science
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
Enterprise Knowledge
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
vu2urc
 

Kürzlich hochgeladen (20)

Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024Finology Group – Insurtech Innovation Award 2024
Finology Group – Insurtech Innovation Award 2024
 
Handwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed textsHandwritten Text Recognition for manuscripts and early printed texts
Handwritten Text Recognition for manuscripts and early printed texts
 
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
04-2024-HHUG-Sales-and-Marketing-Alignment.pptx
 
Evaluating the top large language models.pdf
Evaluating the top large language models.pdfEvaluating the top large language models.pdf
Evaluating the top large language models.pdf
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
🐬 The future of MySQL is Postgres 🐘
🐬  The future of MySQL is Postgres   🐘🐬  The future of MySQL is Postgres   🐘
🐬 The future of MySQL is Postgres 🐘
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
Presentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreterPresentation on how to chat with PDF using ChatGPT code interpreter
Presentation on how to chat with PDF using ChatGPT code interpreter
 
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
08448380779 Call Girls In Diplomatic Enclave Women Seeking Men
 
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptxEIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
EIS-Webinar-Prompt-Knowledge-Eng-2024-04-08.pptx
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
IAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI SolutionsIAC 2024 - IA Fast Track to Search Focused AI Solutions
IAC 2024 - IA Fast Track to Search Focused AI Solutions
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men08448380779 Call Girls In Friends Colony Women Seeking Men
08448380779 Call Girls In Friends Colony Women Seeking Men
 
The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024The 7 Things I Know About Cyber Security After 25 Years | April 2024
The 7 Things I Know About Cyber Security After 25 Years | April 2024
 
Histor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slideHistor y of HAM Radio presentation slide
Histor y of HAM Radio presentation slide
 
Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)Powerful Google developer tools for immediate impact! (2023-24 C)
Powerful Google developer tools for immediate impact! (2023-24 C)
 

Empfohlen

How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
ThinkNow
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
Kurio // The Social Media Age(ncy)
 

Empfohlen (20)

2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot2024 State of Marketing Report – by Hubspot
2024 State of Marketing Report – by Hubspot
 
Everything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPTEverything You Need To Know About ChatGPT
Everything You Need To Know About ChatGPT
 
Product Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage EngineeringsProduct Design Trends in 2024 | Teenage Engineerings
Product Design Trends in 2024 | Teenage Engineerings
 
How Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental HealthHow Race, Age and Gender Shape Attitudes Towards Mental Health
How Race, Age and Gender Shape Attitudes Towards Mental Health
 
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdfAI Trends in Creative Operations 2024 by Artwork Flow.pdf
AI Trends in Creative Operations 2024 by Artwork Flow.pdf
 
Skeleton Culture Code
Skeleton Culture CodeSkeleton Culture Code
Skeleton Culture Code
 
PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024PEPSICO Presentation to CAGNY Conference Feb 2024
PEPSICO Presentation to CAGNY Conference Feb 2024
 
Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)Content Methodology: A Best Practices Report (Webinar)
Content Methodology: A Best Practices Report (Webinar)
 
How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024How to Prepare For a Successful Job Search for 2024
How to Prepare For a Successful Job Search for 2024
 
Social Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie InsightsSocial Media Marketing Trends 2024 // The Global Indie Insights
Social Media Marketing Trends 2024 // The Global Indie Insights
 
Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024Trends In Paid Search: Navigating The Digital Landscape In 2024
Trends In Paid Search: Navigating The Digital Landscape In 2024
 
5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary5 Public speaking tips from TED - Visualized summary
5 Public speaking tips from TED - Visualized summary
 
ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd ChatGPT and the Future of Work - Clark Boyd
ChatGPT and the Future of Work - Clark Boyd
 
Getting into the tech field. what next
Getting into the tech field. what next Getting into the tech field. what next
Getting into the tech field. what next
 
Google's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search IntentGoogle's Just Not That Into You: Understanding Core Updates & Search Intent
Google's Just Not That Into You: Understanding Core Updates & Search Intent
 
How to have difficult conversations
How to have difficult conversations How to have difficult conversations
How to have difficult conversations
 
Introduction to Data Science
Introduction to Data ScienceIntroduction to Data Science
Introduction to Data Science
 
Time Management & Productivity - Best Practices
Time Management & Productivity -  Best PracticesTime Management & Productivity -  Best Practices
Time Management & Productivity - Best Practices
 
The six step guide to practical project management
The six step guide to practical project managementThe six step guide to practical project management
The six step guide to practical project management
 
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
Beginners Guide to TikTok for Search - Rachel Pearson - We are Tilt __ Bright...
 

XCMO 2013: Tracing the Twisty Path of Social ROI

  • 1. Facebook’s Hidden Conversion Rate Behind the Curtain of Top Campaigns Presented by Dennis Yu: dennis@blitzmetrics.com / @dennisyu
  • 3. People complain that Facebook marketing doesn’t work. @dennisyu 3
  • 4. An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy. @dennisyu 4
  • 5. An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy. @dennisyu 5
  • 6. An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy. @dennisyu 6
  • 7. Read the LA Times article here. Hollywood is asking: “Is Facebook worth it?” @dennisyu 7
  • 8. We analyzed 9 billion page posts over a 60-day period before and after the change. @dennisyu 8
  • 9. 72% of movies and network TV shows have experienced a drop in the number of people who see their posts. @dennisyu 9
  • 10. 23% of the biggest studio pages saw a reduction in “engaged” users. @dennisyu 10
  • 11. The largest pages lost 45% of their traffic, followed by 36% for medium sized pages. @dennisyu 11
  • 12. Does Facebook work for B2B lead gen? How Social Affects Lead Generation @dennisyu 12
  • 13. Tailor each creative to the exact person you’re targeting. @dennisyu 13
  • 14. Segment campaigns and filter targeting aggressively. @dennisyu 14
  • 15. An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy. @dennisyu 15
  • 16. CTR proxies engagement, and maybe sales @dennisyu 16
  • 17. Target people by the companies they work for on Facebook Dental Equipment Manufacturer: Software Technology Start-Up @dennisyu
  • 19. And by job title @dennisyu
  • 20. Sponsored stories create social proof “We recently started using the new Sponsored Updates on LinkedIn and have found great results.” Carra Manahan, Marketing Programs Coordinator Marketo @dennisyu
  • 21. How I Optimize Facebook Ad Campaigns In 15 Minutes Per Day DIRECT AND INDIRECT LIFE Split test to measure the life from social ads. @dennisyu 21
  • 22. Split test on Arbitron ratings. 80% to test and 20% to the control. 22
  • 23. Jack Daniel’s ran a test among different geos St. Louis, IN Philadelphia, PA @dennisyu 23
  • 24. There was a clear correlation in Facebook activity and the media plan by market. @dennisyu 24
  • 25. Facebook sits high in the funnel, and therefore drives greater awareness and more brand search terms, organic and paid. 25
  • 26. How to set up a split test 26
  • 27. An increase in website traffic means fans are engaged, while an increase in session time means excellent content and relevancy. 27
  • 28. Marketo, by driving engagement from Facebook, has increased brand awareness and searches for their name. They structured their content to specific audiences, then amplified to drive leads. The result: They got their blog into the AdAge Top 30 rankings. @dennisyu 28
  • 29. The link between Google search and box office Quantifying Movie Magic with Google Search 29
  • 30. Film-specific title keywords spike during release week. Quantifying Movie Magic with Google Search 30
  • 31. 70% of the variation in box office performance can be explained with movie-related search volume seven days prior to release date. Quantifying Movie Magic with Google Search 31
  • 33. Facebook is tackling both word of mouth and search discovery with Graph Search. @dennisyu 33
  • 34. Search volumes are increasing, since graph search is one of the three pillars of Facebook. @dennisyu 34
  • 35. Dennis Yu on Ads Impact on Organic, Facebook Retargeting, and Local Business FACEBOOK EXCHANGE (FBX) Remarketing bridges the gap from visitor to customer. @dennisyu 35
  • 36. Recapture users who visited your site, but didn’t enter their zipcode. @dennisyu
  • 37. Show your site visitors your ads on the web. @dennisyu
  • 38. How Facebook Exchange (FBX) Works: @dennisyu
  • 39. How Rosetta Stone drove a 651% ROAS @dennisyu 39
  • 40. OBSERVATION #1 Use in-line likes. OBSERVATION #2: Write short wall posts. OBSERVATION #3: Ask questions. Don’t just make statements. @dennisyu 40
  • 41. OBSERVATION #4: Run your acquisition, retention, and organic campaigns at the same time. Observation #5: Branding is great, but revenue is better. @dennisyu 41
  • 42. Social media is at the top of the funnel, so you are aligning your messaging with the levels of engagement along the way. Awareness: Amplify what actually works to engage fans. Engagement: Once users are engaged, collect emails to increase conversions. Conversion: Increasing social visits to your website increases sales. @dennisyu ROI 42
  • 43. CUSTOM AUDIENCE TARGETING Let the CAT Out! @dennisyu Let the CAT out of the bag! 43
  • 44. Target your opportunities with CAT. @dennisyu 44
  • 45. Facebook’s Partner Category Targeting: Is Your Head Spinning Yet? PARTNER CATEGORIES Target by offline purchase behavior. @dennisyu 45
  • 46. Now you can run ads based on a user’s retail shopping behavior and other offline information Jobs Roles @dennisyu 46
  • 47. Now you are able to not only find the most interesting content from your pool of friends and brands, but one step beyond. @dennisyu
  • 48. Extra Credit TOP TIPS FROM BLITZ @dennisyu 48
  • 49. Blitz Tips: • Offsite pixel for CPA bidding. • Conversion specs used with Optimized CPM to optimize ad delivery for specific actions. • Place ads in mobile for maximum engagement. • Onion Targeting is smart interest multiplication. • Prune ads with broad category targeting. • Partner Targeting to run ads based on user’s shopping behavior. • PTAT to detect competitive ad spend. • Facebook's Power Editor's special features. • Target users by the companies they work for and by job title. 49
  • 50. Split test on Arbitron ratings 80% to test and 20% to the control @dennisyu 50
  • 51. Split test on Arbitron ratings 80% to test and 20% to the control @dennisyu 51
  • 52. Email support@blitzmetrics.com for checklists and processes we use ourselves to optimize campaigns and estimate traffic. D e n n i s Yu dennis@blitzmetrics.com @dennisyu 52

Hinweis der Redaktion

  1. Facebook users don't convert on their first impression or visit, no matter how attractive your landing page or content. The social assist drives up conversions in email, search, and other channels. Join Facebook marketing expert Dennis Yu as he logs into live Facebook campaigns to show you how the pros are driving leads, sales, and engagement on Facebook. Learn how you can:- Run Facebook retargeting to amplify your existing retargeting (FBX)- Apply ad combos to make your email list do double-duty (custom audiences)- Run Facebook retargeting to amplify your existing retargeting (FBX)- Target by offline purchase behavior in tandem with connection targeting (partner categories)- Measure the lift from social ads by calculating direct and indirect lift (don't have to be a math major)- Nab the training documents that Facebook provides agencies to use for clients (we're happy to share)We'll share the checklists and processes we use ourselves to optimize campaigns and estimate traffic. Bring your thorniest questions and issues to get answered in this live session featuring Dennis Yu and hosted by Tim Ash.Free Webinar Thursday, August 15th 10am-11am PST / 1pm-2pm EST
  2. We recently started using the new Sponsored Updates on LinkedIn and have found great results. We haven’t seen much ROI from the normal LinkedIn text ads though. 
  3. Find the Google analytics of a client who sees an increase in their branded search terms.   Social drives brand awareness and searches for their name.Marketo, by driving engagement from Facebook, got their blog into the AdAge Top 30 rankings. Bryan and Jeff Eisenberg helped structure the content, which Marketo then amplified to drive leads.
  4. choose any 2-3 of the stats, then include the link
  5. choose any 2-3 of the stats, then include the link
  6. choose any 2-3 of the stats, then include the link
  7. This means that we are now able to not only find the most interesting content from your pool of friends and brands, but one step beyond.
  8. checklists and processes we use ourselves to optimize campaigns and estimate traffic. Bring your thorniest questions and issues to get answered in this live session featuring Dennis Yu and hosted by Tim Ash.