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A DIFFERENT
AUDIENCE
Young, male, C2DE.
Primarily through football
and
Match of the Day
REACH AND
FREQUENCY
Week-to-week we reach a
large and loyal audience,
building the BBC Online
habit
UNITING
THE NATION
Our major events drive
huge spikes in adoption
and usage of BBC Online
MARKET RANKING: REACH
16-34 1st
35-54 1st
55+ 1st
Increased competition and fragmentation
Time spent using the TV
4:38
2:59
6:37
4:42
3:07
7:29
03:36 03:02
3:10
2:20
1:08
0:54
2013
/14
2014
/15
2015
/16
2016
/17
2017
/18
Young adults aged 16-34
* Includes SVOD, gaming, DVDs
Other broadcast TV channels
All BBC television
Other uses of the TV set*
All ITV television
All Channel 4 television
All Channel 5 television
THE PRODUCT LEADER MUST BE ABLE TO INSPIRE
AND MOTIVATE THE COMPANY
M. Cagan – Inspired
WE KNOW HOW YOU FEEL BECAUSE
1. EMPATHY
DELIVERY OF OUTCOMES
2. DELIVERY
New Design Performance
0.0
5.0
10.0
15.0
20.0
25.0
30.0
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
2018/19 2017/18
Tracked over the same 30 week period,
12 months apart, the new front page and
football design increased average weekly
visits from 19.1m to 22.1m.
IF YOU CAN’T CHANGE THE BUSINESS
3. CHANGE
| A jewel in the crown|LIVE
| A jewel in the crown|LIVE
India v Pakistan 3.1m BBC Sport (821k Sky CricketTV average)
England v Switzerland 1.4m BBC Sport (1.2m Sky SportsTV average)
Monaco GP 1.3m BBC Sport (800K Sky F1TV average)
Liverpool v Barcelona 4.1m BBC Sport (1.6m BT SportTV average)
SEEK POWER
AS IF YOUR LIFE DEPENDS ON IT
4. INFLUENCE
Data source:
61%
▲260k
DSI
69%
▲450k
NSI
82%
▲750k
MSI
OWN THE NEXT
5. NEXT
A shared strategy focused around our twin content
pillars of News and Live Event coverage
Sport in the 2020s
Cover the biggest sporting events
Digital-fit sports journalism
Up our game for younger audiences
More sport for more people
GREAT THINGS HAPPEN WHEN WE WORK
Neil Hall

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Neil Hall

  • 1.
  • 2.
  • 3. A DIFFERENT AUDIENCE Young, male, C2DE. Primarily through football and Match of the Day REACH AND FREQUENCY Week-to-week we reach a large and loyal audience, building the BBC Online habit UNITING THE NATION Our major events drive huge spikes in adoption and usage of BBC Online
  • 4. MARKET RANKING: REACH 16-34 1st 35-54 1st 55+ 1st
  • 5.
  • 7. Time spent using the TV 4:38 2:59 6:37 4:42 3:07 7:29 03:36 03:02 3:10 2:20 1:08 0:54 2013 /14 2014 /15 2015 /16 2016 /17 2017 /18 Young adults aged 16-34 * Includes SVOD, gaming, DVDs Other broadcast TV channels All BBC television Other uses of the TV set* All ITV television All Channel 4 television All Channel 5 television
  • 8. THE PRODUCT LEADER MUST BE ABLE TO INSPIRE AND MOTIVATE THE COMPANY M. Cagan – Inspired
  • 9.
  • 10. WE KNOW HOW YOU FEEL BECAUSE 1. EMPATHY
  • 11.
  • 12.
  • 14.
  • 15.
  • 16.
  • 17. New Design Performance 0.0 5.0 10.0 15.0 20.0 25.0 30.0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 2018/19 2017/18 Tracked over the same 30 week period, 12 months apart, the new front page and football design increased average weekly visits from 19.1m to 22.1m.
  • 18. IF YOU CAN’T CHANGE THE BUSINESS 3. CHANGE
  • 19. | A jewel in the crown|LIVE
  • 20. | A jewel in the crown|LIVE India v Pakistan 3.1m BBC Sport (821k Sky CricketTV average) England v Switzerland 1.4m BBC Sport (1.2m Sky SportsTV average) Monaco GP 1.3m BBC Sport (800K Sky F1TV average) Liverpool v Barcelona 4.1m BBC Sport (1.6m BT SportTV average)
  • 21.
  • 22. SEEK POWER AS IF YOUR LIFE DEPENDS ON IT 4. INFLUENCE
  • 24.
  • 26. A shared strategy focused around our twin content pillars of News and Live Event coverage Sport in the 2020s Cover the biggest sporting events Digital-fit sports journalism Up our game for younger audiences More sport for more people
  • 27.
  • 28.
  • 29.
  • 30. GREAT THINGS HAPPEN WHEN WE WORK

Hinweis der Redaktion

  1. Fragmentation of the market –uefa TV, the FA, Amazon
  2. KEEP AS IS… Additional Slide 1: Messi, connor mcgregor, tyson fury, Minnesota Vikings. Additional Slide 2: BBC Football Instagram Story - screen shot European football, combat sports, american sports
  3. Match the passion, work-rate, celebration and where relevant anguish/pain Why? People like familiarity, builds trust. With the wider business: Etc
  4. EMPATHY EXAMPLE OBJECTIVES & KEY RESULTS – PHOTO OF OUR BOARD, ROADMAP AREA AND CREATION ALLEY MAKING OURSELVES UNDERSTANDABLE & RELATABLE
  5. Never turn up empty handed. Deliver something… Show progress. Over-communicate achievements and milestones. App sign-in,
  6. Immediate things coming up… Women’s Summer of Sport, Euros, Tokyo 2020 and cricket next year ----- Meeting Notes (02/07/19 16:12) ----- Include additional slide on Additional Slide 1: Messi, connor mcgregor, tyson fury, Minnesota Vikings. Additional Slide 2: BBC Football Instagram Story - screen shot European football, combat sports, american sports
  7. Average since new design: 22.1m (Average for same 30 weeks 12 months ago 19.1m)
  8. Comparison – now any statisiticians in the room may want to look away now! Now we know its not a fair comparison and it certainly not apples with apples comparing online browsers with TV viewing figures. But it does illustrate just how popular following live content, primarily on a phone, is with our audiences. ‘Follow’ - Crucially it shows it’s not always about rights…. Live text, data and interaction is at the heart of this experience – augmented by audio and video where we have the rights to.
  9. . CONTINUALLY LOOK TO GROW INFLUENCE Seek power as if your life depends upon it. Because it does. J. Pfeffer - Power: Why Some People Have It—and Others Don't.
  10. EXAMPLE OF RIGHTS PITCH – INSERT ECB DECK IMAGE TAKE ON SMALL BUT IMPORTANT TASKS THAT ADD VALUE & GIVE YOU A FOOT IN THE DOOR TO A BIGGER CONVERSATION
  11. Not just the ‘why’ and ‘what’ but the ‘how’ Design Thinking approach to create ‘Sport in the 2020s’ Structured methodology to drive cultural change – incentives, routines, recruitment and training: Bring it to life to people and
  12. Design Thinking approach to create ‘Sport in the 2020s’
  13. TAKING DIGITAL PRACTICES AND USING THEM ACROSS BORADER PARTS OF THE BUSINESS
  14. CAN WE UPDATE THE SLIDE TEMPLATE AND FORMATTING PLEASE? Things we’ve done in the past First colour broadcast First live radio 2012
  15. Team Work/Working Together Great things happen when we work together. Cheesy ending! Perhaps a Cricket World Cup shot?