Discover the Power of Workday Extend apps
Unlock new business value by building apps that seamlessly extend your
existing Workday applications

Adrienne Abrams
Senior Enterprise Architect
Workday
Christine Vargas
Cloud Platform Strategist
Workday
Steve Rokov
Solution Marketeer
Workday

Housekeeping Items
Help Slides Media Player Q & A Resource List Speakers Survey

This presentation may contain forward-looking statements for which there are risks, uncertainties, and
assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions
could differ materially from results implied by the forward-looking statements. Forward-looking statements include
any statements regarding strategies or plans for future operations; any statements concerning new features,
enhancements or upgrades to our existing applications or plans for future applications; and any statements of
belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities
and Exchange Commission which are available on the Workday investor relations
webpage: www.workday.com/company/investor_relations.php
Workday assumes no obligation for and does not intend to update any forward-looking statements. Any
unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap,
blog, our website, press release or public statement that are not currently available are subject to change at
Workday’s discretion and may not be delivered as planned or at all.
Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features,
and functions that are currently available.
Safe Harbor Statement

Agenda
01 Overview
Challenges and opportunities
02 Trusted Foundation
Data, Security, Experience
03 Exploring What’s Possible
Customers - IBM, KONE, Sun Life
04 Next Steps
How we help you on your journey
05 Q&A
Questions answered

Digital transformation is critical for business survival
36% of firms say that in three years time the large majority of their
revenue will come from digital
number of firms—compared to our
2019 study—who say digital
revenue is vital to their future
Workday Organizational Agility Survey, 2020
3
say accelerating digital growth
is the #1 change that will
improve their resilience
32%

Accomplish More with Workday Extend
Workday Extend empowers organizations
to develop Workday application
extensions for unique business needs
• Leverage the Power of One
• Increase engagement and drive better decisions with apps that
use one source for data, one security model, and one UX
• Extend Key Modules in HCM, Financials and Student
• Tailor Workday by extending targeted areas in Workday’s core
HCM and Financials applications to increase productivity
• Build With Ease and Confidence
• Eliminate infrastructure pain and cost of building from scratch
elsewhere to develop apps that are secure and upgrade safe

People
Data &
Processes
Foundation
Donation
Return to
Work/Office
Buy/Sell
PTO
Promotion
Nomination
Rewards and
Recognition
Education
Assistance
Finance
Data &
Processes
Sales Opportunity
Tracker
Project Close
Automation
Collections
Review Billable
Transactions
Supplier-Managed
Requisition
Mileage
Expense
‘Right Placing’ Use Cases
Adapt the experiences and workflows for your most important resources to meet your unique needs

Trusted Foundation
Built on the Power of One

One Source for Data One Security Model
One Experience One Community

Human Capital
Management
Financial
Management
Planning Student Prism Analytics
Workday Applications
Workday

Human Capital
Management
Financial
Management
Planning Student Prism Analytics
Workday Applications
Platform ServicesApp Components Developer Site
Workday Extend
App Development Tools
Workday Extend Capabilities

Human Capital
Management
Financial
Management
Planning Student Prism Analytics
Workday Applications
Workday Extend Capabilities - Future
Workday Extend

DEMO
Return to the Workplace
Developer Site

Showcasing Real-World Examples
Our Customers

Ed Brown
IBM
US Payroll Technology Product Owner
Matt Redford
KONE
Enterprise Solutions Architect, HR &
Finance
Teresa Rahn
Sun Life
Manager, People Services - Innovation

Ed Brown
US Payroll Technology Product Owner
IBM

Who are we?
User Centered
Design Experience
IBM Workday Services IBM CIO Cloud Services
Cross Functional
Empowered Team
Agile / Iterative
DevOps
IBM HR Transformation
and Operations

Workday Extend – IBM Value Results
IBM selected Workday Extend to;
• Leverage the Power of One to expedite development
and provide a seamless user experience.
• Consolidate shadow IT systems across the global
technology landscape.
• Meet specialized business needs.
Three apps focused on improving the overall employee
experience that;
• Provide real-time access to pay statements.
• Proactively provide managers with talent insights and
recommended actions.
• Allow third-party qualifications to be displayed in their
Workday employee profile.
Why Workday Extend?
What Apps Have Been Deployed?
• Founded in 1911 and headquartered in Armonk,
New York
• Multinational Technology and Services
Company
• Approximately 350,000 employees
• Products: HCM, Payroll, Time Tracking,
CCTPP, Prism, Extend
• Go-Live: Initial Deployment April, 2015
Profile
Workday Footprint

Improved Capabilities With Outcomes
Systems Consolidation & Flexibility / Scalability:
• Consolidated multiple intermediate pay statement
repositories across several countries while reducing data
exposure risks.
• Removed need for regression testing procedures.
• Consistent tools for security and process management
helping accelerate development.
Spent 0 hrs over a 2+ yr period on testing /
maintenance of Digital Badging app
25% - 50% reduction in development / maintenance
effort over alternate technologies depending on the
complexity associated with the app
Consolidated 4 systems to 1 user interface
and security model for 80% of employees
accessing pay-slip information
Process Automation & Configuration:
• Eliminated the need for employees to contact the Service
Center for historical payslips.
• Seamless real time integration with third- party badging /
certificate authority to display both internal and external
badges / certificates on the Workday employee profile.
Employees no longer take hours to analyze
pay deviations between paychecks
Reduced time for employee to access
current and historical pay information from
24 hrs to Seconds
Decision Support:
• Cognitive Talent Insights app provides managers with
personalized alerts, insightful observations, and
actionable recommendations about their employees.
• Utilizes external data such as market scarcity indicators,
comp. ratios and internal data such as performance.
Reduced administrative burden on
managers by proactively providing
insights regarding team members

Where’s
my data?
• Business Problem: Workday HCM with varied legacy and
3rd party data sources
• Goal: Leverage “Power of One” UX to drive ESS in Workday
• Value Proposition: On Demand, Customizable UX
Legacy
3rd Party
System

How can
we build
it?
• Realtime, service oriented, customized Workday based
application
• Interactive with Worker data and external payroll data
• Secure delivery of employee SPI / PI data

DEMO
IBM
Pay Slip & W2, Digital Badging

Pay Slip
• Simple worklet
launch design
• Opens a dashboard
with embedded
Workday Extend
App

Pay Slip
• Table listing 24
months worth of
available pay slips
• Period by period
comparison
• Notice the W2 tab –
enhancements
coming for 2021
• Embedded survey
for user feedback

Badging
• Manager’s team
view
• Launched from
“Related Actions”
• Summary by skill
area
• Button to review
details for each
team member

Badging
• Employee view
• Dynamic, scalable
badge listing
adjusts based on
API data returned
• Badge image
rendered for
enhanced UX

What’s Next?
❑ Job Role Advisor –
Facilitate job specialty
selection for IBM Managers
❑ US W2 Display – Provide
W2 form data for the
employees in Workday
❑ UK Payroll Tax Input
❑ PC Specific Pay Input

Matt Redford
Enterprise Solutions Architect, HR & Finance
KONE

.
▪ KONE is a global leader in the elevator & escalator industry
▪ We offer:
▪ New equipment solutions
▪ Ensure the safety and availability of equipment in operation
▪ Modernization solutions for aging equipment
▪ Founded in Finland in 1910
▪ Approximately 60,000 employees in over 60 countries
▪ Approximately 500,000 customers
▪ Net sales EUR 10 billion in 2019
▪ Listed on the NASDAQ Helsinki since 1967

Solution:
▪ A Workday Extend app that provides
simpler business processes for managing
contingent workers
▪ Add External
▪ Request External Worker Transfer
▪ Change External’s Contract
▪ Update External’s Contact Details
Use Case:
▪ Standard Workday processes for
managing contingent workers was viewed
as being too complex and time
consuming
▪ Due to the high volume of transactions
there was a need to ensure the shortest
turnaround time when onboarding
resources

Workday is a
strategic global platform
Already deployed to all
KONE users
Ability to build apps for
mobile and browser
Ability to target specific
user groups
All data remains in
Workday

DEMO
KONE
Contingent Workers

Demo
Manage Externals Demo

What’s Next
● Further functional extensions to Externals App
● Extend access to External Suppliers to Manage their own Externals
● Simplification of processes for managing KONE employees

Teresa Rahn
Manager, People Services - Innovation
Sun Life

Sun Life
• Canadian Financial Services Company
• Founded in 1865
• Operates in 13 Countries
• Live on Workday since 2011
• ~21,000 employees in Workday
• Avid Early Adopters
• Live with Workday People Experience and Extend since 2019
• 6 Workday Extend apps launched, 2 in development

Things to think about:

Initial Data Flow:

Ad Hoc Request:

RTO Preferences Survey:

Worksheets to the Rescue!
What Real Estate Sees:
What Gets Loaded:
Worksheets to the Rescue!

• Employees are at the center of all we do
• Supported in Workday with People Experience (PEX)
‒ Today and Search
‒ Journeys and Cards
‒ Help and Knowledge Base
Employee Experience at Sun Life

DEMO
Sun Life
Return to Office

RTO – Return to Office
Velocity
Work Intake
RTO
Prototype
Education
Assistance
CEO’s
Awards
RTO Ad-Hoc
Request
RTO
Preferences
Survey
RTO Access
Request
Team
Appreciation
Accelerated Development

People
Data &
Processes
Foundation
Donation
Return to
Work/Office
Buy/Sell
PTO
Promotion
Nomination
Rewards and
Recognition
Education
Assistance
Finance
Data &
Processes
Sales Opportunity
Tracker
Project Close
Automation
Collections
Review Billable
Transactions
Supplier-Managed
Requisition
Mileage
Expense
‘Right Placing’ Use Cases

Getting Started on Workday Extend
How we help you on your journey

• Web development:
Markup languages
• Logical/data processing:
Scripting
• Services:
REST, JSON, OAuth 2.0
• Integrations:
Workday Studio, SOAP
• Persistence:
Data modelling, SQL
• Web Developer, Integration
Developer, Business Analyst,
Workday Configurator
• In-house and partners
• Agile development:
MVP, sprints, roadmaps
• Pilot populations or Big
Bang
Prepare Yourself
Skills Team Delivery

Customer Training
Learn how to build a simple custom app through
lectures, demonstrations and hands-on activities.
Type: Learn Virtual
Training Units: 1
Prerequisites:
• Report Writer
Learn how to build more complex apps through
lectures, demonstrations and hands-on activities.
Type: Learn Virtual
Training Units: 1.5
Prerequisites:
• Report Writer
• Introduction to Workday Extend
Introduction to Workday Extend Advanced Workday Extend

Brainstorming
app ideas
See what’s already
been built.

Start with Simple Ideas
Simple starting points
for app developers to
build apps that drive
business value
• Custom Views
• Custom Forms
• Custom Workday User Experiences
• Workday Composite User Experiences

Assess Your Ideas on Community

What you can do now...
• Review App Themes and the App
Catalog
• Self-assess your app ideas on
Community tool
• Fill out the Application Design Form
and submit to extendsales@workday.com
• Work with your Account Executive to
get more info on Workday Extend
• Work with your CSM/BDM to
understand resources required to be
successful
Existing Workday Customers New to Workday
• Review resources on workday.com
‒ Workday Extend Introduction
‒ Review Customer Stories
• Work with your Account Executive to
get more info on Workday Extend

Summary

Accomplish More with Workday Extend
Leverage the
Power of One
Extend Business
Capabilities
Build With Ease &
Confidence

Takeaways
1
Workday Extend
empowers you to develop
apps to meet your unique
needs.
Customers are
experiencing value today.
Contact your Workday
account team to get started.
extendsales@workday.com
2 3

Takeaways
1
Workday Extend
empowers you to develop
apps to meet your unique
needs.
Contact your Workday
account team to get started.
extendsales@workday.com
2 3
Customers across all
industries and regions are
experiencing value today.

Takeaways
1
Workday Extend
empowers you to develop
apps to meet your unique
needs.
Customers across all
industries and regions are
experiencing value today.
Contact your Workday
account team to get started.
OR
extendsales@workday.com
2 3

Thank you for joining us!
Join us in these upcoming sessions:
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Thursday 10 AM PT
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to the Next Level: Creating an
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Philosophy
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on Lineage Logistics
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by Designing and Delivering
Compelling and Branded
Notifications

Q & A
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