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Taking Compensation and Workforce
Planning to the Next Level at Commerce Bank
Taking Compensation and Workforce
Planning to the Next Level at Commerce Bank
The Looking Forward with Workday webinar series is evolving to give you insight into
how Workday can support your organization as you respond to the changing needs of
your employees and your business during this challenging time.
Housekeeping Items
Help Slides Media Player Q & A Resource List Speakers
This presentation may contain forward-looking statements for which there are risks, uncertainties, and
assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions
could differ materially from results implied by the forward-looking statements. Forward-looking statements include
any statements regarding strategies or plans for future operations; any statements concerning new features,
enhancements or upgrades to our existing applications or plans for future applications; and any statements of
belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities
and Exchange Commission which are available on the Workday investor relations
webpage: www.workday.com/company/investor_relations.php
Workday assumes no obligation for and does not intend to update any forward-looking statements. Any
unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap,
blog, our website, press release or public statement that are not currently available are subject to change at
Workday’s discretion and may not be delivered as planned or at all.
Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features,
and functions that are currently available.
Safe Harbor Statement
Scott Guinn
Product Marketing Director,
Workforce Planning
Workday
Niaz Khan
HR Technology Consultation &
Development
Commerce Bank
Niaz Khan
VP, HR Technology &
Consulting
Workday customer since 2008
• Core HCM, Payroll, Recruiting, Time tracking,
Learning, Talent and Performance, Advance
Compensation, Benefits
• Core Financials (Everything except GL)
• Prism (In implementation)
Incentive, compensation, and personnel planning—
done annually
• Previously done by consolidating 120+ Excel sheets
Workday Adaptive Planning implementation
• 7-month implementation, Live in August 2019
• Employee meta data automatically extracted from
Workday and populated into compensation model in
Adaptive
Workday Confidential
Serving the Midwest since 1865
380+ Locations | 4,600 Employees | $1.4B Revenue
Agenda
01 Transforming HR for the Agile Business
02 From Where You Are to Where You Want to Go
03 Commerce Bank:
• A Closer Look at Workforce and
Compensation Planning
• Implementation Milestones and Outcomes
• Lessons Learned and What’s Next
04 Key Takeaways, Q&A
Transforming HR for the Agile Business
Agility Is Key to Business Success
Global
Competition
Data
Explosion
Digital
Disruption
Changing
Regulations
Agility Is Key to Business Success
Digital
Disruption
Data
Explosion
Global
Competition
Social and Economic
Disruption
Changing
Regulations
From Where You Are
to Where You Want to Go
Workforce Planning: Aligning your People to
Your Business
Head Count and
Cost Planning
Strategic
Workforce
Planning
Talent
Planning
Compensation
And Resource
Planning
Informed Decisions and Plans Begin with Insights
Act on
Those
Decisions
Plan
Better
Decisions
Accelerate Success
with Data Insights
Business
Strategy
Workforce
Planning
Workforce
Management
Talent
Optimization
How is this new normal impacting
employee well-being?
How are skills needs and gaps
shifting?
How are talent shifts impacting span
of control?
What is the cost of furlough vs. layoff?
How can I retain my top performers?
Assessing skills strategy
Tracking high performers
Monitoring workforce costs
Understanding employee experience
Evaluating organization shape
Workforce
Analytics
Workday Adaptive Planning
for the Workforce
Use
Insights to
Develop
Better
Plans
• Powerful
modeling
• Company-wide
collaboration
• Continuous
planning, with
a focus on user
experience
Analytics and Planning the Employee Journey
Talent Acquisition
•Talent requisition
•Talent sourcing
•Recruiter bench
•Recruiting pipeline tracking
Retention
•Retention programs
•Compensation
•Retirement support
Organizational Deployment
•Head count & cost
•Resource & capacity
•Organizational design
Learning and Development
•Skills capacity
•Learning program
•Career path
•Succession
PLANNING
ANALYTICS
Company-wide Workforce Planning Maturity
Headcount and Cost
Planning
•Workerdatagranularity
Resource Planning /
Org Modeling
(role-based)
(role-based)
Strategic Workforce
Planning
Talent Planning
(skills-based)
•Planningfunctionality
Use Case: Headcount and Cost Planning
FinanceHR
Commerce Bank: A Closer Look at Workforce
and Compensation Planning Processes
Workday customer since 2008
• Core HCM, Payroll, Recruiting, Time tracking,
Learning, Talent and Performance, Advance
Compensation, Benefits
• Core Financials (Everything except GL)
• Prism (In implementation)
Incentive, compensation, and personnel planning—
done annually
• Previously done by consolidating 120+ Excel sheets
Workday Adaptive Planning implementation
• 7-month implementation, Live in August 2019
• Employee meta data automatically extracted from
Workday and populated into compensation model in
Adaptive
Workday Confidential
Serving the Midwest since 1865
380+ Locations | 4,600 Employees | $1.4B Revenue
Architecture / Process - Before
Data sources Data hubs Compensation
& personnel
planning
Primary End
Users
Administrators
Budget owners
Talent Management
Workday HCM
Workday FIN
Reporting
Excel
Incentive and
salary
(custom)
MPC (Mgmt
Planning & Control)
(Corp Finance)
modeling
Architecture / Process - After
Administrators
Budget owners
Talent Management
Workday HCM
Workday FIN
Meta
data
Workday
Adaptive
Planning
• models
• dashboards
• assumptions
table
• sheets
• workflow
Data sources Data hubs Compensation
& personnel
planning
Primary End
Users
MPC (Mgmt
Planning & Control)
(Corp Finance)
Workday Confidential
Implementation Milestones
Project Milestones: Selection Process
Selection
Jan 2019 Dec 2019Nov 2019Oct 2019Aug 2019June 2019April 2019
Kickoff
User Acceptance
Testing
Go Live
150 Users
First round budget
Second round
CEO Approved
Budget
Workday Confidential
Project Milestones: From Kickoff to Go Live
Selection
Jan 2019 Dec 2019Nov 2019Oct 2019Aug 2019June 2019April 2019
Kickoff
User Acceptance
Testing
Go Live
150 Users
First round budget
Second round
CEO Approved
Budget
Workday Confidential
Project Milestones: Since Go Live
Selection
Jan 2019 Dec 2019Nov 2019Oct 2019Aug 2019June 2019April 2019
Kickoff
User Acceptance
Testing
Go Live
150 Users
First round budget
Second round
CEO Approved
Budget
Workday Confidential
Workflow: Compensation and Workforce Plan
Strategic /
Financial Plan
(Initiatives)
Current
Workforce
Data
Workforce
Plan
Budget
owners
• Top-down Plan
Approved
Phase 0
• Prioritize critical skills
• Model recruiting, transfers,
attrition
• Finance approved
Approved
Phases 1 - 5
Compensation benchmark
data – integration w Workday
HCM is in work
• Bottom-up
Inputs
• Talent available,
• Performance,
• Time in position,
• Succession targets
Benefits &
Lessons Learned
Serving the Midwest since 1865
380+ Locations | 4,600 Employees | $1.4B Revenue
Challenges
•A database- and spreadsheet-
driven, 120+ workbooks
•Non-finance budget owners
•Workforce cost optimization
Solution
•One data-driven incentive,
compensation, and personnel
planning process
•Consolidated actuals and plan
data in a single system to
facilitate actual vs. budget
variance reporting
•
Results & Benefits
•Rapid time-to-value and
payback
•Used by 120 budget owners +
20-30 view-only Talent team
users
•Better visibility, Self-service
reporting
What’s Next
Better in SuiteLeverage the Power of One
One
Experience
One Source for
Data
One
Security
Put your workforce plans
into motion. Continuously.
Collaborative
Comprehensive
Continuous
Key Takeaways
Plan your future workforce
down to the skill level, for any
economic environment
Connection
Collaboratively and
seamlessly plan, execute,
and analyze for continuous
workforce planning
Gain needed insights to
make better decisions and
plans
Agility
Insight
Q&A
Thank you for joining us!
Our series has expanded. Join us in these upcoming sessions.
Workday Confidential
Tuesday, July 28
Return to Work - HR
Protecting and Safeguarding
Your Workforce: A Closer Look at
How Workday is Managing the
Impact of COVID-19
Thursday, July 30
IT: Business Continuity
Data Security, Trust, and Privacy
for the Changing World
Tuesday, August 4
Financial Planning
Tops-Down Planning: The Art of
Quick and Dirty
Tuesday, August 11
Prism Analytics
Bringing the Future of Finance
into Focus with Workday Prism
Analytics: Customer Spotlight on
TD Ameritrade
Thursday, Aug 13
Return to Work - HR
Applying Workday and Partner
Technologies to Power Your
Return to Work Processes
Thursday, August 20
Workday Financials - Accounting
The Rising Role of the CAO
Thank You

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Taking Compensation and Workforce Planning to the Next Level at Commerce Bank

  • 1. Taking Compensation and Workforce Planning to the Next Level at Commerce Bank
  • 2. Taking Compensation and Workforce Planning to the Next Level at Commerce Bank The Looking Forward with Workday webinar series is evolving to give you insight into how Workday can support your organization as you respond to the changing needs of your employees and your business during this challenging time.
  • 3. Housekeeping Items Help Slides Media Player Q & A Resource List Speakers
  • 4. This presentation may contain forward-looking statements for which there are risks, uncertainties, and assumptions. If the risks materialize or assumptions prove incorrect, Workday’s business results and directions could differ materially from results implied by the forward-looking statements. Forward-looking statements include any statements regarding strategies or plans for future operations; any statements concerning new features, enhancements or upgrades to our existing applications or plans for future applications; and any statements of belief. Further information on risks that could affect Workday’s results is included in our filings with the Securities and Exchange Commission which are available on the Workday investor relations webpage: www.workday.com/company/investor_relations.php Workday assumes no obligation for and does not intend to update any forward-looking statements. Any unreleased services, features, functionality or enhancements referenced in any Workday document, roadmap, blog, our website, press release or public statement that are not currently available are subject to change at Workday’s discretion and may not be delivered as planned or at all. Customers who purchase Workday, Inc. services should make their purchase decisions upon services, features, and functions that are currently available. Safe Harbor Statement
  • 5. Scott Guinn Product Marketing Director, Workforce Planning Workday Niaz Khan HR Technology Consultation & Development Commerce Bank
  • 6. Niaz Khan VP, HR Technology & Consulting Workday customer since 2008 • Core HCM, Payroll, Recruiting, Time tracking, Learning, Talent and Performance, Advance Compensation, Benefits • Core Financials (Everything except GL) • Prism (In implementation) Incentive, compensation, and personnel planning— done annually • Previously done by consolidating 120+ Excel sheets Workday Adaptive Planning implementation • 7-month implementation, Live in August 2019 • Employee meta data automatically extracted from Workday and populated into compensation model in Adaptive Workday Confidential Serving the Midwest since 1865 380+ Locations | 4,600 Employees | $1.4B Revenue
  • 7. Agenda 01 Transforming HR for the Agile Business 02 From Where You Are to Where You Want to Go 03 Commerce Bank: • A Closer Look at Workforce and Compensation Planning • Implementation Milestones and Outcomes • Lessons Learned and What’s Next 04 Key Takeaways, Q&A
  • 8. Transforming HR for the Agile Business
  • 9. Agility Is Key to Business Success Global Competition Data Explosion Digital Disruption Changing Regulations
  • 10. Agility Is Key to Business Success Digital Disruption Data Explosion Global Competition Social and Economic Disruption Changing Regulations
  • 11. From Where You Are to Where You Want to Go
  • 12. Workforce Planning: Aligning your People to Your Business Head Count and Cost Planning Strategic Workforce Planning Talent Planning Compensation And Resource Planning
  • 13. Informed Decisions and Plans Begin with Insights Act on Those Decisions Plan Better Decisions Accelerate Success with Data Insights Business Strategy Workforce Planning Workforce Management Talent Optimization
  • 14. How is this new normal impacting employee well-being? How are skills needs and gaps shifting? How are talent shifts impacting span of control? What is the cost of furlough vs. layoff? How can I retain my top performers? Assessing skills strategy Tracking high performers Monitoring workforce costs Understanding employee experience Evaluating organization shape Workforce Analytics
  • 15. Workday Adaptive Planning for the Workforce Use Insights to Develop Better Plans • Powerful modeling • Company-wide collaboration • Continuous planning, with a focus on user experience
  • 16. Analytics and Planning the Employee Journey Talent Acquisition •Talent requisition •Talent sourcing •Recruiter bench •Recruiting pipeline tracking Retention •Retention programs •Compensation •Retirement support Organizational Deployment •Head count & cost •Resource & capacity •Organizational design Learning and Development •Skills capacity •Learning program •Career path •Succession PLANNING ANALYTICS
  • 17. Company-wide Workforce Planning Maturity Headcount and Cost Planning •Workerdatagranularity Resource Planning / Org Modeling (role-based) (role-based) Strategic Workforce Planning Talent Planning (skills-based) •Planningfunctionality
  • 18. Use Case: Headcount and Cost Planning FinanceHR
  • 19. Commerce Bank: A Closer Look at Workforce and Compensation Planning Processes
  • 20. Workday customer since 2008 • Core HCM, Payroll, Recruiting, Time tracking, Learning, Talent and Performance, Advance Compensation, Benefits • Core Financials (Everything except GL) • Prism (In implementation) Incentive, compensation, and personnel planning— done annually • Previously done by consolidating 120+ Excel sheets Workday Adaptive Planning implementation • 7-month implementation, Live in August 2019 • Employee meta data automatically extracted from Workday and populated into compensation model in Adaptive Workday Confidential Serving the Midwest since 1865 380+ Locations | 4,600 Employees | $1.4B Revenue
  • 21. Architecture / Process - Before Data sources Data hubs Compensation & personnel planning Primary End Users Administrators Budget owners Talent Management Workday HCM Workday FIN Reporting Excel Incentive and salary (custom) MPC (Mgmt Planning & Control) (Corp Finance) modeling
  • 22. Architecture / Process - After Administrators Budget owners Talent Management Workday HCM Workday FIN Meta data Workday Adaptive Planning • models • dashboards • assumptions table • sheets • workflow Data sources Data hubs Compensation & personnel planning Primary End Users MPC (Mgmt Planning & Control) (Corp Finance)
  • 24. Project Milestones: Selection Process Selection Jan 2019 Dec 2019Nov 2019Oct 2019Aug 2019June 2019April 2019 Kickoff User Acceptance Testing Go Live 150 Users First round budget Second round CEO Approved Budget Workday Confidential
  • 25. Project Milestones: From Kickoff to Go Live Selection Jan 2019 Dec 2019Nov 2019Oct 2019Aug 2019June 2019April 2019 Kickoff User Acceptance Testing Go Live 150 Users First round budget Second round CEO Approved Budget Workday Confidential
  • 26. Project Milestones: Since Go Live Selection Jan 2019 Dec 2019Nov 2019Oct 2019Aug 2019June 2019April 2019 Kickoff User Acceptance Testing Go Live 150 Users First round budget Second round CEO Approved Budget Workday Confidential
  • 27. Workflow: Compensation and Workforce Plan Strategic / Financial Plan (Initiatives) Current Workforce Data Workforce Plan Budget owners • Top-down Plan Approved Phase 0 • Prioritize critical skills • Model recruiting, transfers, attrition • Finance approved Approved Phases 1 - 5 Compensation benchmark data – integration w Workday HCM is in work • Bottom-up Inputs • Talent available, • Performance, • Time in position, • Succession targets
  • 29. Serving the Midwest since 1865 380+ Locations | 4,600 Employees | $1.4B Revenue Challenges •A database- and spreadsheet- driven, 120+ workbooks •Non-finance budget owners •Workforce cost optimization Solution •One data-driven incentive, compensation, and personnel planning process •Consolidated actuals and plan data in a single system to facilitate actual vs. budget variance reporting • Results & Benefits •Rapid time-to-value and payback •Used by 120 budget owners + 20-30 view-only Talent team users •Better visibility, Self-service reporting
  • 31. Better in SuiteLeverage the Power of One One Experience One Source for Data One Security Put your workforce plans into motion. Continuously. Collaborative Comprehensive Continuous
  • 32. Key Takeaways Plan your future workforce down to the skill level, for any economic environment Connection Collaboratively and seamlessly plan, execute, and analyze for continuous workforce planning Gain needed insights to make better decisions and plans Agility Insight
  • 33. Q&A
  • 34. Thank you for joining us! Our series has expanded. Join us in these upcoming sessions. Workday Confidential Tuesday, July 28 Return to Work - HR Protecting and Safeguarding Your Workforce: A Closer Look at How Workday is Managing the Impact of COVID-19 Thursday, July 30 IT: Business Continuity Data Security, Trust, and Privacy for the Changing World Tuesday, August 4 Financial Planning Tops-Down Planning: The Art of Quick and Dirty Tuesday, August 11 Prism Analytics Bringing the Future of Finance into Focus with Workday Prism Analytics: Customer Spotlight on TD Ameritrade Thursday, Aug 13 Return to Work - HR Applying Workday and Partner Technologies to Power Your Return to Work Processes Thursday, August 20 Workday Financials - Accounting The Rising Role of the CAO