Printing Press Benefits From Windows 7 Professional upgrade - Case Study

1. Windows 7
Customer Solution Case Study
Printing Press benefits from Windows 7
Professional upgrade
Overview “Booting up and restarting the computer is much
Country or Region: India
Industry: Printing
faster in Windows 7 Professional compared to our
previous experience.”
Customer Profile
Mr Sanket Chavarkar, IT Head, Silverpoint Press
Silverpoint Press Private Limited provides
high quality sheetfed printing facilities. It
has its headquarters and a plant at
different areas in Mumbai. There are over Silverpoint Press Private Limited (SPPL) is a commercial Printing
100 employees in this company.
Press based in Mumbai that offers high quality sheetfed printing
Business Situation facilities. Established over two decades ago, they have a workforce
The company uses an ERP application
called PrintSmart to manage the complete of over 100 employees between their headquarters in the Lower
printing process. This software slowed the Parel area of Mumbai and their plant at Mahape, Navi Mumbai.
booting of computers and brought
incompatibility issues in the device drivers. While the marketing and accounts team operate from the
headquarters, the remaining employees are based at the plant.
Solution
Silverpoint wanted an OS that facilitates Due to the mission-critical printing applications they use for their
greater performance and security in prepress functions and end-to-end production requirements, the
addition to supporting its Line of Business.
They chose to upgrade their OS from company was looking to upgrade all their computers to an
Windows XP to Windows 7. operating system that could enhance their infrastructure and
Benefits performance needs, while delivering greater functionality and
 Easy implementation scalability.
 Better speed and performance
 Easy to use
 Enhanced Security
 Better compatibility

2. Situation Solution
Silverpoint Press has about 120 employees, Silverpoint wanted to upgrade to an operating
with its headquarters in the Lower Parel area system that would help facilitate greater
of Mumbai, India, with the printing unit in productivity and enhanced security, while
Mahape, Navi Mumbai. The company’s IT fully supporting their existing Line of Business
infrastructure consists of central servers (LoB) applications. And they wanted to do so
located in its headquarters, and 38 desktop while keeping hardware upgrade costs to a
computers including 10 desktops at the plant minimum.
and two laptops across their two locations, all
running Windows XP. The company uses a Although the company had the minimum
dedicated point-to-point data connection to hardware infrastructure requirements for
link their two locations. Their central servers upgrading to Windows 7 Professional, the IT
are connected to other client computers over team decided to upgrade the RAM in their
Ethernet. The company’s primary server is a existing desktops and laptops to 2GB. This
Xeon-based Sun machine with two smaller was done to ensure adequate computing
servers—one for email and the other for file power to run the new operating system and
serving. their applications. The company’s IT team is
currently handling the upgrade internally and
At the headquarters, the company was using is conducting the installation in phases to
licensed anti-virus software and firewall minimize business downtime. The team will
applications, and had implemented policies have completed upgrading all their
that restricted Internet access—all part of computers by the end of January 2011. They
their security protocols to safeguard their found that all of their existing software
network from malicious programs and applications, including their in-house ERP
unauthorized access. The company uses application, operated seamlessly on Windows
Propalms as its RDP client, and the Microsoft 7 Professional.
Office 2010 suite. The key application that
drives its printing business is a homegrown Since the users were familiar with the
ERP application called PrintSmart, which Windows XP operating system, they required
enables them to manage their printing almost no training and were able to transition
processes end-to-end. The users were to using Windows 7 Professional seamlessly.
connecting to this ERP application through Windows Security Essentials, which is
specialized front-end client applications included in Windows 7 Professional,
developed in Visual Basic. interoperated perfectly with their current
network and desktop security solution,
Due to the high performance demands of the providing enhanced file and network safety.
ERP application and consistent concerns Users experienced a tangible increase in
such as slow bootup time and incompatible operating speed and faster application load
device drivers, the company decided to move times with their LoB software. They also
to a superior operating system that could experienced faster navigation within Windows
alleviate all of these issues. and while multitasking among their desktop
After analyzing the advantages of Windows 7 applications. With Windows Search locating
Professional, the company’s IT team decided important files and applications is
to upgrade all their client computing significantly faster than before, facilitating
systems—including desktops and laptops—to better productivity.
the new operating system.

3. “Booting up and restarting the computer is previous Windows versions. Silverpoint’s
much faster in Windows 7 Professional users especially realized this benefit as they
compared to our previous experience. The were able to seamlessly continue using their
built-in Windows Search makes locating files in-house ERP application after the upgrade.
and applications much easier. This translates
to gains on a daily level,” says Sanket
Chavarkar.
Benefits
The customer benefited from the Windows 7
Professional upgrade in the following ways:
Easy implementation
Hardware upgrade was minimal, so
Silverpoint could handle the entire upgrade
internally and with minimal business
downtime.
Better speed and performance
Windows 7 Professional makes more efficient
use of system resources, enabling
Silverpoint’s staff to work faster when using
multiple applications, experience quicker
system bootup, and faster file and application
searching.
Easy to use
With its intuitive user interface, users were
able to easily get accustomed to the new
operating system, enabling them to focus on
their productivity-related applications. Almost
no training was required for any of their
users.
“The built-in Windows Enhanced Security
Search makes locating Their existing antivirus software, when
coupled with Windows Security Essentials
files and applications features, enabled users to enjoy more
much easier. This enhanced security when using Windows 7
Professional. Silverpoint’s IT team are now
translates to gains on a more confident of their network’s security.
daily level.”
Better compatibility
Mr Sanket Chavarkar | IT Head | Silverpoint Windows 7 Professional has the ability to run
Press almost all applications compatible with

4. For More Information Windows 7
For more information about Microsoft Faster and more reliable: Window 7 will help
products and services, call the Microsoft your organization use information technology
Sales Information Center at (800) 426- to gain a competitive advantage in today’s
9400. In Canada, call the Microsoft new world of work. Your people will be able to
Canada Information Centre at (877) 568- be more productive anyway. You will be able
2495. Customers who are deaf or hard-of- to support your mobile work force with better
hearing can reach Microsoft text telephone access to shared data and collaboration
(TTY/TDD) services at (800) 892-5234 in tools. And your IT staff will have better tools
the United States or (905) 568-9641 in and technologies to enhance corporate IT
Canada. Outside the 50 United States and security, data protection, and more efficient
Canada, please contact your local deployment and management.
Microsoft subsidiary. To access information
using the World Wide Web, go to:
www.microsoft.com For more information about Windows 7, go to:
www.microsoft.com/windows/windows-7
For more information about SILVERPOINT
PRESS PVT. LTD. products and services call
(022) 2493-9908 or visit the Web site at:
www.silverpointindia.com
Software and Services − Windows 7 Professional
 Products
This case study is for informational purposes only. MICROSOFT
MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS
SUMMARY.
Document published February 2011