Performance Management Solutions are a rapidly evolving set of tools that enable an IT team to confidently deploy, manage, and expand Unified Communications (UC) within the enterprise. These tools have been around for some time, but have grown from network or service-specific monitoring solutions, to powerful platforms that deliver a unified platform to manage complex, multi-vendor environments, across complex networks, and extending from the app to the device connected to the end user. This Infographic, sponsored by Nectar, summarizes the Performance Management Solution space, including related analysis, insight, and data gathered by Wainhouse Research.

1. Enter Performance
Management solutions!
This set of tools can
provide IT with important
UC insights before,
during, and after
the UC experience…
Accelerating
UC Deployment & Adoption
Navigating the Pathway to UC with Performance Management Solutions
Consider: 75% of mid-to-large enterprise are using 2
(or more!) different PBX vendors for voice services.
33% are using 2 or more UC vendors. And 70% of
end users communicate via a mix of desk phones,
computers, and mobile devices at work.
UC Adoption requires
alignment across layers
of the experience:
• Network – sizing and
capabilities
• Services – available, secure,
reliable
• Devices – high quality &
intuitive
• Users – educated & on
board
• Support – trained and
enabled with the right tools
Complexities along the
road impact UC
adoption – 40% of all UC
licenses are undeployed!
And those that are
deployed are not always
used – this lack of UC
adoption is a serious
concern for vendors and
IT decision makers alike.
Benefits of PM tools in an
Enterprise UC Implementation:
Before
Dashboard & alerting,
independent of user
traffic – find and solve
issues before they arise
During
Real-time, per-session
insight – diagnose and
solve as issues arise
After
Historical analysis of
organizational patterns,
tracking UC adoption
and usage
Wouldn’t it be great to have
help along the way?
Enterprise Environments Are Complex
!


 Platform Health
 Network Health
 Endpoint Health
For tips on how IT professionals can utilize
Performance Management solutions, check out
www.nectarcorp.com.
Today’s Performance Management
tools provide insight across the
application, network, and endpoint –
delivering a single pane of glass with
true end-to-end UC insight.
A growing number of service providers
and enterprises use these tools before
the UC service is implemented, to
assess and ensure their end-to-end
environment is ready for the new UC
experience.