Not every marketing problem requires a social media marketing hammer to fix it. Understanding the strengths and limitations of social media marketing can build a stronger brand, deliver better customer service and create measurable results tied to concrete business objectives. In this session, participants will see real-world examples of how gaming properties succeed and fail in social media marketing while walking away with actionable tips to improve your property's performance.
4. How are YOU feeling about
social media in 2018?
• I use social media more than I ever have.
• I’m not satisfied but old habits are hard to break.
• I’m finding other things to do, but I pop in sometimes.
• I’ve gone dark.
12. Most Popular Social Network Sites Worldwide by Active Users (January 2018)
https://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/
200
255
260
330
800
2167
0 500 1000 1500 2000 2500
Pinterest
Snapchat
LinkedIn
Twitter
Instagram
Facebook
Values are hundreds of millions
24. • Website
• SEO
• PPC
• Brand Monitoring
TAKE A 360 VIEW
• Everything works together.
• Outbound Email
• Lead Nurturing
• Social Media
• Content Marketing
27. DEVICE USAGE BY TIME OF DAY
https://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
28. MOBILE FIRST
• Create campaigns with a mobile first mentality.
• Users spend on average 69% of their media time
on smartphones.
• 80% of social media time is spent on a mobile
device.
32. FACEBOOK CUSTOM
AUDIENCES CASE STUDY
• Using Custom Audience targeting to boost event participation
among casino players was a success.
• The campaign ran for four days and cost less than $17.
During that time, messaging reached nearly 600 players.
• Directly attributed to five reservations and played a role
in dozens of others.
• The incremental revenue from just the five confirmed reservations
was $4,600, giving the campaign a return on ad spend of 271%.
33. PAID ADS
• Organic reach and impressions are limited.
• Multiple objectives.
• Hyper-targeting ability.
36. BRAND MONITORING
• Address comments in 24 hours.
• Have a plan, protocols and a team in place.
• Address people as though they were standing
in front of you.
43. GET EPHEMERAL
• Increase brand awareness through storytelling.
• Instagram Stories and Snapchat.
• Content that will disappears within 24 hours.
• Utilize geo-filters.